first time at this store though I always pass by it when we go to the mall. Its huge with alot of…read moreselections for containers, from house or food containers to like different types of tools that you can use to organize things in the house. It was pretty quiet when we got there since it was later in the evening. Staff was pretty helpful to us when we were asking for some help looking where to go in order to find what we need. It was a good experience all in all and maybe we will go back for some other needs in the future.

Funny about this Store I go in the store, not expecting to buy a thing I come out with great buys…read moregreat little gadgets that I can use and put in my wife's lunchbox every day. I've come to realize I'm kind of addicted to going in here and finding little things that I need.

Unfortunately, I have to give this store 1 star when I would like to have said 5. I have been a…read moreclient for 20 years at this store and have dealt with many lovely woman and men over the years, but unfortunately I can longer accept the arrogance and ego of the current manager, Frank. He treats his customers and staff with same dismissive matter of fact tone that doesn't belong in a retail customer service/ sales and managerial role. Today I came into the store to ask for a discount bc a fabric that I had ordered 2 months ago had a subtle imperfection through the entire role. That went unnoticed until after my upholsterer had cut into it. I brought the remaining white fabric to show him. He looked at it and then me and said smugly "I cant take it back and nothing I can do to help you". When I proceeded to challenge him, he in turn "you are supposed to inspect all fabrics before it's is cut into...". All of which I expected as their standard response into policy. What I am upset about was his tone and his arrogance in shamining me. He had a he ability to respond positively and even offer me some discount on future (btw, which he did after I told him I'm never shopping here again and will be reviewing store and him in every social media and review site possible). Frank, you manage a retail store which customer service should matter. Your demeanor is arrogant and condescending always. Your reputation precedes you and as far as I concerned earned. To the other lovely saleswoman, I am sorry for disruption this morning and work hard to compensate for your manager, Frank. Calico corporate sales, look into this review. He has this reputation in our community and many people like myself would rather drive to Natick or order from smaller designers or retail stores UPDATE! I knew from 20 years as a client that Calico corporate would respond with urgency and respectfully. Donna, Regional Manager, called me within 24 hours of this post and thoughtfully listened to my "drama" with Frank, Manager from Hanover MA store. Donna immediately apologized for unfortunate behavior of one her employees and immediately offered to remedy my initial simple request. I am happy to post I received exceptional service from Natick MA store manager, Deb! Both Deb and Donna went above and beyond to accommodate me and provide a very generous discount to my current order. Exceptional customer service from Deb and Donna in Natick MA Calico!! Thank you, ladies ...

I visited Calico Corners because i wanted to purchase two drapery traverse rods and finials. It was…read morethe first store i went to and I was all set to move forward with the transaction until the installation charge was calculated. Installation was over $300.00 which I thought was excessive and exorbitant!!! I went to two other reputable local merchants, purchased from one, and in both cases the install charge was under 100.00. I contacted the Calico Corners website, inquired about the install fee, and have yet to get a response even though the site says a response in approx 24 hours. Still waiting!!!!!!!

Service is awful. Was in the store for 20 minutes waiting my turn there was only one person out on…read morethe floor waiting on a customer and I was next. Walked around there was another salesperson in the back but he did not come out when I went back there. A third customer walks in and the other salesperson comes out and waits waited on him immediately. I indicated I was next and the response I got was oh will be with you next. Had all intentions of giving them a sale when I walked in but they lost a customer due to poor customer service. The person who cut me in the line asking a ton of questions he had no intention of making a purchase at this store because he asked for the tax-free locations in NH.

there's such a high toxicity in the paints when there doesn't need to be. 0 stars. wouldn't…read morerecommend any of their products

I had to get a last minute gift shipped to my house due to having to quarantine, and Sasha was…read moreAMAZING at helping make the process a quick and easy one! We spoke over the phone and she directly shipped the item from the Burlington store to my house. I'm so grateful for her help, she's an amazing employee.

Nice fancy bright colors attract your eyes when you walk by Swarovski store…read more Stars that are shining in day time. What is better to live luxury . Nice store located in Burlington mall first floor