The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

Really great place! They had products priced all throughout and we were able to ask questions very…read moreeasily to the salesman. The options were exactly what we were looking for.

Bob's Discount Furniture Don't waste your time shopping…read morethere. I bought the Viking power sofa & manual Viking loveseat almost 4 years ago. Bought the extended warranty. They fixed the light in the sofa (after about 6 months). Fixed the motor on the one side of the sofa after delivery. Then when the brace broke OFF under the foot rest...nope don't cover that! Piece literally broken in half then came right off under the footrest. Their Guardian Protection only covers accidental not manufacture defect. They can't even tell me who the manufacturer is! I will NEVER give any of my future business to this store. No matter which state I live in. Tell your people NO! Now I have a sofa with a broken piece under the footrest, who knows how long it will last. $3200 for JUNK.

The store was clean and well stocked. Very friendly and helpful staff. I don't know whats changed…read morehowever I can't wait to come back.

today I have very bad experience with home good the one in John r and 14 mile Troy .bought a salt…read moreshaker that was included in the price and I didn't know it came as a set. They sold it to me as is. When I wanted to return it, they wouldn't let me and asked me where is the other piece and the manager was very mean and the way she talked to me was as if I was a thief. The manager accused me of returning an incomplete item and that I put the price on it. I asked her to check with the cameras that I wasn't lying. This is the first time something like this has happened to me and I didn't like the way the manager dealt with me, she was very mean.

Outstanding selection, product knowledge and service. We needed three rugs and having them taken…read moredown from display and placed to see how they would flow great. Most rugs are displayed hanging so easy to shop. Design tools to show rugs in rooms a plus as well as Christie design consult.

I have been using Crowther Carpet for 17 years no one gives you a better value or better service…read morethan Kevin!

From the owner: We have the largest selection of Oriental Rugs and Wall to Wall carpeting in the Area; and offer…read moreRug Cleaning and Repairs and have Expert Installers!

Hello, I just wanted…read moreto dispel some of the points in these reviews for anyone who has been dissuaded by the reviews on this site besmirching the name of this fine business. First and foremost: the sales team. These gentlemen were soft spoken, knowledgeable, and humble. It seems they genuinely wanted to see us meet our needs at our budget and nothing beyond what we were asking. They answered any and all questions *I* had, because honestly, I believe a business owner does deserve the benefit of the doubt to explain why someone of these reviews were there, and the claims they were making here and the experience my wife and I had there were completely incongruent with one another. The quality of the furniture was excellent, anything that has imperfections/damage/etc. were clearly marked and appropriately discounted, and they were very straightforward about their willingness to honor their warranties. We've driven by this place a hundred times and eventually stopped in out of curiosity, and were pleasantly surprised by what we found. Please, if you are weary of shopping because of the reviews, at least do them the service of visiting them in person and allow them to earn your trust, and maybe even your business.

Mental Harassment, Ridicules, Awful and Disappointed service by the old salesman!…read more I just bought ASH B010-209 Bench, after open the box at home then I found Item was a Defect (damage) and Leg (accessories) was missing, I called the store, they said to return to the Store! but later, Salesman gave to me the display item, it was on the display more then 1 Year! without asking me! also, another new Stock wasn't available at the Store! I ask to discount becouse it was on the display more than year (color wasn't good shine) but salesman show up very RUDE BEHAVIOR, UNPROFESONALISM and he treat me like a ANIMAL, I would like to say! he is a REICIST salesman! Unfortunately, they did not look after me, I got a very bad experience by this Store, actually they don't care with Customer! So be CAREFUL to BUY anything from this STORE !!

I will write more in a future updates when I get all set with my boys. I loved them!…read more I seriously wanna take them out to the boys out and this very pretty girl who was working there!! These are MY kidda.people.... SO that means we expect respect AND we will give it in return...... you SAY anything bad in ur review then I get to tale my turn..!!!!.. jk or am I.... ??? THIS is MY lil shop of horrors I am attracted to this odd store of mythical WONDER.... be as you are boys..... @u{% the rest go to the BEST!!!!!!!! ANYONE have something BAD to say.... JUST DONT. I will forever promote the this store as my own. All good vibes. Cant wait to do busness boys.

From the Yelp reviews, we were expecting AWESOME and unique. Also a shop you could really wander…read moreand dig into. Sadly, this,was not the place for that. It's one, small room. There's no hidden staircase or door. Yes, they had a few mildly interesting things, but it was not an "experiance" to walk in to. When traveling or new to an area, I rely on Yelp to provide me honest reviews of local gems. Normally I don't leave a review if the place is less than impressive, but today I thought, other people rely on these reviews as well. Yes, we only drove a few miles for this and stumbled on an amazing shop a couple blocks away instead, but if we hadn't been in a wandering mood, it would have been an irritation. Not to say YOU might not find the perfect treasure, we simply did not.

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

Great experience working with Ultra Floors. They installed new hardwood floors in April 2021…read more Removed old carpet and flooring and disposed of it. Two installers finished the job in just over 3 days. Fantastic work! We will definitely be using Ultra floors to purchase and install new carpeting this fall for the upstairs in our house.

Excellent professionalism and span of multiple services and selections. Staff is excellent.read more

Great selection of high end finishes and fixtures, custom furniture and building materials. I visit…read moreoften when shopping with clients! Sarah, The Lux Group

Amazing spot for seeing what's possible for your remodeling or new construction job. Could spend…read moreall day here-like a field trip. Expensive.