Bob's Appliance may be small in size with only one employee... It is Bob and these people are good…read moreat what they do! They highly place being honest with the customer about the repair needed and attempt to keep the cost within reason for the customer, yet meet their need for a decent profit. I know each of you are tired of the ghost companies in the yellow pages (one phone # and listed under a dozen names), and up front $$$ intimidations just to show up. Bob's is customer orientated a pleasure to do business with.

Our refrigerator quit working. We called Bob's Appliance and he came out the next day. He fixed our…read morerefrigerator and while he was doing that the dryer whom my wife was using quit. After he repaired the refrigerator he fixed the dryer. My wife couldn't be more pleased and he charged the normal service charge plus the parts to fix the refrigerator (temperature switch for the refrigerator was defective) and the dryer (the door switch was defective). He was very professional and most of all he did a great job. Oh, and by the way the refrigerator stopping working right after a few days, we called and he came back, minor issue, he fixed the issue and at no charge to us. This was January of 2020 and it has now been a year and the dyer and refrigerator are working fine...will definitely use him again...Great Service.

Hello I said yes,but with a caution. The store great they prices way better than any completions…read more Staff really helpful. If you in the market of great discounted new but slightly damaged home appliances, go and check they inventory. Everything coming with one years of warranty. That great, but... please do your homework check the model you like and see if have serious technical issue with that model. This is not the store fault but some brands certain area no warranty service?! Yes then "Huston we have problem. Anyway this review about the store itself. Inventory staff 5 ***** This is the only store I can recall with almost only slight cosmetic damages and greater than other competitions price.

From the owner: New, Scratch N Dent, Flood Model Displays and some refurbished models. Wholesale Pricing To The…read morePublic 40 to 70% OFF MSRP Prices Elite Liquidation Appliances & Electronics in Kannapolis 12 Month Financing & 100 Day NO INTEREST

This place is GREAT! Got an awesome lamp for a fantastic deal. There was so much stuff to dig…read morethrough and the ladies working were so great. They helped me unbox a few things to make sure it was all working before I left the store. They even helped me load it into my car. There were tons of options from home decor to car parts to foot massages and tents. Something for anyone in that store. Picture of my lamp to show was a great deal I got! I looked it up when I got home and was so happy I only paid $25 for this baby!!

Awesome store in the shopping center beside Walmart in Kannapolis/Concord. The owners are SUPER…read morenice and truly care about the community and their customers. They try to get the best deals they can and always help you carry your stuff to your car. Everyone is so friendly and we've gotten some wonderful deals here. Such a wide variety every week of liquidation/returns from Walmart, Amazon & Target - it's worth to go weekly! I've gotten everything from clothes to books to an outdoor shed to an outdoor fireplace to toys to shoes (plus more!). Seriously, this place is a wonderful shop. :-)

Great customer care. Shane the Manager at the China Grove location went out of his way to satisfy…read moremy needs and concerns. Stop by a visit them. Great, I men, great customer service!

Found out that American Freight turned 30 this year and they are having a great sale! Thank you…read moreShane for taking the time to help me pick out the perfect sectional

Called today to set up appointment for diagnosis/repair of clothes dryer. Dryer 4-5 years old so I…read morewasn't sure it would be worth repairing instead of replacing. They were able to have a repairman out several hours later. Young man texted to let me know he was en route. He arrived and let me know of $70 service fee that would be waived if he completed repair. He took dryer apart and explained the problem (dryer was screeching like a banshee) and the price to fix. Quoted me a very fair price which made the repair a good deal. Fixed dryer, checked to make sure it was running correctly, cleaned up and was out the door an hour after arriving. A very respectful, quite young man. Extremely happy with the whole process. Would definitely not hesitate to call again for appliance repairs.

I called CLT Appliance Repair to look at my malfunctioning LG washing machine. Our technician was…read morequick to diagnose the problem and promptly ordered a new replacement part. Installation was also quick. Overall I am satisfied with the work completed and the professionalism of the technician. The company was communicative via calls, text, and emails which I appreciate. The company charges diagnostic fee and that is waived against the total bill.

Alex was prompt, professional, very knowledgeable, and identified the issues with our refrigerator…read moreand repaired it that day. He was very patient with my questions and explained everything thoroughly to me. I highly recommend Appliance Repair Guild and will call them again when needed!

Alex did a great job fixing my Samsung dryer! He was reliable and reasonable. I would highly…read morerecommend him for any appliance repairs.

I had a good experience with this company. I needed my fridge fixed. I made an appointment easily…read more They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable. I had a good experience with this company. I needed my fridge fixed. I made an appointment easily. They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable.

STAY AWAY FROM THIS COMPANY!!!!! If I could give negative stars I would. I have a dryer that does…read morefour way venting. I needed it switched from rear to side venting. When I called they said they could definitely do that and scheduled me. The person they sent was AWFUL!!! He had no idea what he was doing, pretended like he did until he got the whole dryer taken apart and then said "oh you can't side vent this because there's not a hole here" when there is a knock out clearly marked and it says it in the manual that you can do it. Then he tried to charge me $79 for not knowing what he was doing. When I refused he got very aggressive and more rude. He called me stupid and threatened me when he left, repeatedly saying he "would see me soon". As a women it was TERRIFYING. Im really glad my husband was here but I would be so scared if he was in the house with a woman by himself. Frankly, call literally ANYONE ELSE before you call these horrible people. Also, in case they try to say the dryer isn't four way venting the model is GTD58EBPVDG It literally says it in the manual.

No service whatsoever! They acted like we weren't even in the store. I wouldn't give them a penny…read moreif that's all it cost.

Very helpful staff. Greeted us as soon as we came in the door. We got a washer and a dryer for a…read morefraction of the cost of other stores and they work great! Helpful loading staff as well