Bob is the only guy need to call when it comes to Appliances not working, He know his stuff has…read moreyears of knowledge and can fix about anything, very fast and most of all very reasonable pricing!! he is the only guy i would ever call, give him a chance to help you

I had a good experience with my first call and service. But still haven't heard back on my next…read morecall to have our Microwave appliance serviced yet. But I will make another call to get service checked on.

I had a good experience with this company. I needed my fridge fixed. I made an appointment easily…read more They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable. I had a good experience with this company. I needed my fridge fixed. I made an appointment easily. They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable.

STAY AWAY FROM THIS COMPANY!!!!! If I could give negative stars I would. I have a dryer that does…read morefour way venting. I needed it switched from rear to side venting. When I called they said they could definitely do that and scheduled me. The person they sent was AWFUL!!! He had no idea what he was doing, pretended like he did until he got the whole dryer taken apart and then said "oh you can't side vent this because there's not a hole here" when there is a knock out clearly marked and it says it in the manual that you can do it. Then he tried to charge me $79 for not knowing what he was doing. When I refused he got very aggressive and more rude. He called me stupid and threatened me when he left, repeatedly saying he "would see me soon". As a women it was TERRIFYING. Im really glad my husband was here but I would be so scared if he was in the house with a woman by himself. Frankly, call literally ANYONE ELSE before you call these horrible people. Also, in case they try to say the dryer isn't four way venting the model is GTD58EBPVDG It literally says it in the manual.

Service was great. The tech (Brandon) arrived on time, advising us when he was on his way. He…read moreperformed diagnostics on our refrigerator and provided us with unbiased information as to the pros and cons of repairing or replacing the appliance. My original attempt to the company was via email over the Sunday and the company responded even on a Sunday.

Very reasonable and very knowledgeable about whatever they are working on highly recommend them for…read moreyour appliance repairs.

Way too expensive!!!!! We could have bought a new washer for what they charged to put 5 plastic…read moreclips on our washer. They didn't even have to take the back off because my husband had already done it. $600 and those plastic clips did nothing to balance the tub in our washer. Rip off.

I was moving out of a condo and needed an installation completed. I contacted and they answered and…read morecame out right when needed. Order a part and returned once the part came in. All is well. Thank you for fast and efficient service!

This company was recommended to me. I needed my washer serviced. I was able to quickly and easily…read moreget an appointment and I received great service from the technicians who responded and fixed my issue, very professional and friendly. I would like to especially mention Jamaica, the person who made sure my appointment was prompt and who also went above and beyond to make sure my part that was ordered arrived and kept me updated and assured me my issue would be fixed on time. Highly recommend

One of negative problems with services that require repairing such specific items. Is that they…read morealways repair and troubleshoot by remove and replace Your guy actually removed and try to repair the part, which impressed me. The fear of hiring a repairmen is that they can be very dishonest and hype up the price and instead of being a customer we become a victim. I feel that your service is honest and I have no worries.

Repairman here within 2 hours. He has to order a part and will be back in a few days. Alex was…read morequick to diagnose the problem. He was efficient and very personable. I recommend this company.

I had originally posted a one-star review based on my experience with how CLT Appliance determined…read morethe pricing for my recent service and how that pricing was communicated to me. After posting my review, the manager took the time to personally call me and send an Email providing a detailed explanation addressing the reason for the significant price increase. Because of the way CLT Appliance handled my concerns, I want to update my previous review. My original concern was regarding the pricing of a repair and the inconsistent explanations I received about why the cost had increased significantly compared with my previous repair and a recent quote from the company. I want to be clear that my concern was not with the technician. He was professional, courteous, arrived on time, and completed the repair well. After reviewing my feedback, the manager from CLT Appliance reached out to discuss my concerns. I appreciate that the company took the time to listen and address the situation rather than dismissing my feedback. I also appreciated that my initial conversation with the manager's assistant was escalated and handled promptly. The manager reviewed my concerns, provided additional clarification regarding the pricing, acknowledged my frustration, and worked with me to resolve the issue. CLT Appliance ultimately refunded the $125 difference that was the source of my concern. I appreciate a company that is willing to listen to customers, take accountability, and make things right. While my initial experience left me frustrated, the way CLT Appliance responded afterward demonstrated a commitment to customer satisfaction. I also want to again recognize the technician who performed the repair. He was professional and did excellent work. Thank you to CLT Appliance for taking my feedback seriously, following up, and resolving my concerns.

Outstanding and effective appliance service! 5 stars is not enough. Quick service and excellent…read morecommunication. Very knowledgeable and detailed. I'll call Summerlin's again the next time I need appliance repair.

I contacted this business at 9:00 am on a Friday morning for a refrigerator that stopped cooling…read moresomething Thursday. The young man I spoke with was courteous, professional, and transparent about what he would or wouldn't recommend for likely problems. Although he had set service appointments in the morning, he said try to be onsite the same day if possible. He contacted me about noon and advised he'd be there in 30 minutes, and was right on the estimated time. After inspecting the refrigerator he diagnosed a freon leak and discussed the costs and potential for further problems even after a repair. I was impressed with his commitment to ensuring a quality outcome and his concern about the age of the refrigerator requiring more expensive repairs in the near future. He could have made a significant amount of money fixing something in the short term, but chose to focus on ensuring I well-informed about likely near-term additional costs. Also, the service visit charge was very reasonable. Great professionalism and ethics; I'd gladly contact Summerlin's for any future appliance issues. Also, the service visit charge was very reasonable.