Funny to be called Ethos (ethical?) . Matt gave me a price and we went over everything for my car. when the time came to pick up the car, he added a bunch of fees to the cost. When I told him that's not what we agreed to, he got angry. I was very surprised because he was so kind initially and I agreed to use him because of his price and demeanor. I learned the hard way. I have a huge job now, but would not use him read more

I wish I did not go to this auto body shop. Someone crashed into my parked car. I moved to the area recently at that time and didn't know a good reliable auto body shop. The insurance company from the other person wanted to call my car a total loss because of how expensive the auto body shop quoted them. Even though someone else was at fault, this led to a series of events where 2 years from the accident, I'm still battling with headaches from insurance companies. Be aware that they might overstate the cost for the repair the repair itself was fine read more

I had my 8 year old car detailed by Ashton @ Ethos. He did an excellent job and made it look like new! I highly recommend their service. read more

Brought my car to Ethos for complimentary detailing. Excellent job...Very professional!!

Hi everyone this is the best auto shop to me. I love this place . I really do. The people take great care of you and make you feel at ease. Because things do happen. This body shop took care of my Ashley that's my Toyota rav . Ethos made Ashley look like she was a 2024 vehicle and Ashley is a 2018 vehicle. Ethos did the damn thing for Ashley. My rav. I recommend this place highly one of my co workers recommended me and I pass on the information. I really appreciate the great work the detail the paint , the time I appreciate it all and I also want to thank Luis for taking great care and keeping me in the loop about my Toyota aka Ashley. read more

Brought my car in to Ethos because it was struck in the rear with resulting damage. Ethos did a marvelous job repairing the damage - you cannot see where it was hit at all. Great job. Curios to Ashton, kind, considerate and helpful. A real gem. This is the second time I have used Ethos and would highly recommend it to anyone who is looking for a truly professional auto body service. read more

UPDATE: deleting reviews is very unprofessional To start, it is Mr. Garcia, never put anyone's whole information out to the public. It is essential to communicate honestly without being confrontational. Reymond called me at around 7:23 pm on December 20 from 914-219-4332. Apologizing about the situation with my vehicle and the terrible experience I had underwent. Reymond said that he was high in his position and called many shots. I thought it was strange when he told me that he had no idea what was going on with my vehicle until now. How is it that someone in his position had no idea what was going on? Did it never occur to him to question Rick about doing work on vehicle off the books that was claimed a total loss?  Reymond also mentioned to me that I had achieved my objective. Whose objective is it to have their vehicle claimed as a total loss or to be put under extreme emotional distress? I would also like to mention the many times Reymond confessed to me that the Ethos body shop team has bad communication within themselves. Says a lot since the owner never actually reached out to me. Before being immature about a negative comment and trying to make yourself the victim, think about how you can better communicate with your team first so that incidents like mine NEVER happen again. As you mentioned: "Ethos Auto Body generously provided you with extensive repairs at absolutely no cost" My authorization was never given for work to be done. If you think you're being generous by fixing my bumper, you are completely wrong. Reymond Calling me to "fix" matters and get a better understanding of the situation yet, saying that If I leave a second review, legal matter would be taken. As a body shop you should all be ashamed of your unethical practices. So much for free speech, the right to express ones Idea or opinion. I have shared my perspective on numerous occasions; I am uncertain where the confusion lies. If you want to hear the whole story from the start since communication and hearing skills are not your forte, I will. All of this began when Rick called me saying he did not understand why my insurance would claim my vehicle as a total loss, when the estimate was well over $8,000 What would be the strategic value or benefit of dedicating time to this? -------- My whole experience was a literal nightmare and filled of disappointment. Rick is such an untrustworthy, lying fraudulent person. Take your business elsewhere. I would give this place 5 NEGETIVE stars if I could. My car insurance was quoted over $8,000 for a front bumper and storage. Insurance claimed my vehicle as total loss and paid me $6,000 for the vehicle.  I decided to no longer do business with Ethos. Rick called me on the phone telling me that he had a deal for me off the books, and I should meet him at the shop to discuss it and that I should bring him the check that insurance was going to give me for the total loss of the vehicle. Once arriving at the shop, first thing rick said to me was, "Do you have the check." During the whole meeting with Rick, he was very insistent that I give him my check because according to him insurance was not going to pay the body shop for the estimate and storage which was for a week and the money from my check would be deducted to the body shop, for $4,800 which Rick lied about. After his failed attempt to steal my check, he later said that the only way to get my vehicle back would be by towing it out. After so much back and forth, I was finally given my vehicle back with unauthorized work done. Never again will I trust Ethos body shop, if anyone does decide to bring their vehicle here be very careful and avoid rick. ( For reference this was the damage on my front bumper) read more

Ethos Auto Body - Auto Repair Near Me - Bedford Hills, New York

Do not bring your car here. I have never experienced such disrespect and complete lack of workmanship until I (naively) brought my car here in hopes of it being repaired to "pre-accident conditions - or better" (their words, not mine). It's worse now. In July of '22, I was t-boned whilst driving my grandmothers car (at the time) and the first shop I brought it to was unable to conduct aluminum repairs, so I brought it here. After being seemingly mislead by the "4.9" on Google Reviews, I had the car towed to Ethos instead. Everything seemed fine. I spoke to Sebastian (no longer works there), who said I had just a few things to sign and things would get moving from there. Contracts were quickly sent, an estimate was written up within a day or two. I had nothing to worry about, right? It wasn't until August that things started to run amuck. Firstly, the estimate was missing many parts. Most notably the exhaust, which had been slightly bent in the collision, and was nowhere to be found... and it was visibly damaged. By November, we had been going back and forth over text about parts, time, and having the entirety of the blame be out on the then manager Darren (also no longer works there). It had gotten to the point of sourcing parts for them since they claimed they were unable to get any due to the parts shortage, right? On a car that is no longer manufactured... right? In December, I got the text I'd been waiting for... it was (mostly) done! This was partially exacerbated by my grandmother having to be hospitalized at the time, but, as they claimed, the only thing missing from the car were parking sensor, but they'd be in within "a few weeks." Sounded good to me! As soon as I get in the car, I noticed alignment data pages on the passenger seat... with most of the boxes in the red. Sebastian quickly took them back for "filing" purposes and due to the excitement of having the car back after roughly 6 months, I thought nothing of it. As soon as I rolled off of the lot, there was a loud, persistent clunking sound, and I felt like I was all over the road. I quickly made my way to Mavis Discount Tire up the road since Joe has always been reliable. The noise turned out to be not one, but two large screws in a couple of the tires... cool. Moreover, I was told the passenger tie-rod was completely snapped AND there was "too much play in my control arms" - a repair they couldn't conduct themselves and claimed to be quite costly. Turns out they were right, since I was hit with a $2,000 bill for repair at a mechanic, the only one to find the issue, was able to do so about a year later. To this day, I am still having issues with the drivetrain. I was never contacted about the sensors, the many texts and calls I made detailing the laundry list of issues still present in the car fell on deaf ears, and I seem to be finding more and more concerning issues everyday! It was found that the car was fitted with the wrong bumper, meaning the "sensors" wouldn't even fit to begin with. The paint work is genuinely laughable, with tons of imperfections and debris, as well as looking like a completely different color than the rest of the car depending on lighting. Tons of rattles and loose trim pieces within the car, all which were never there prior to bringing it here. But what about that "pre-accident condition or better," right? Even when I spoke to the owner on the phone, Matthew Beobide, not only was I called a liar, but I was talked down to (quite aggressively) under the guise of his "20 years in the industry." He went as far as to call the Cadillac Dealership who found the issues with the bumper liars, too! As well as his own parts supplier who showed me there are multiple bumpers available for the vehicle - and this one was wrong. I mentioned the lack of work on the drivetrain, only to be met with claims that they "did an alignment"... meanwhile, the shop who repaired the control arms said they were, verbatim, "destroyed," with such damage only being caused by an accident. By the end, we had agreed to fix all problems, with no sight of reimbursement from them or insurance (due to contracts signed), and call it a day. This was in April... I have not heard back since. I later came to find out the part shortage excuse, as expected, was a total cop out. Turned out the vehicle has a certification which permits not just the repair, but also the purchase of parts. This is why I had to find the side panel on eBay for them, since they were not permitted to purchase the part, and therefore should not have conducted the repair in the first place. Like I said before, do not bring your car here. I've heard and learned a lot about this place, not just from my own experience, but from what I've heard other shops in town. I wish I could say they wronged their rights - but they've seemingly ghosted me instead. Save yourself the trouble, there are better shops... especially for Teslas, especially since Ethos is no longer certified. read more

I brought my car in as it was hit while parked. Ethos is one of the few Tesla Certified body shops in Westchester. They did an excellent job restoring my car to the pristine condition it was in before the accident. Dan and Matt are honest, meticulous, thorough and communicate very often and effectively. Their team is very qualified and professional. I was impressed with their attention to detail and the quality of the work. I highly recommend Ethos as they live up to their name in how they conduct their work. read more

UPDATE: deleting reviews is very unprofessional To start, it is Mr. Garcia, never put anyone's whole information out to the public. It is essential to communicate honestly without being confrontational. Reymond called me at around 7:23 pm on December 20 from 914-219-4332. Apologizing about the situation with my vehicle and the terrible experience I had underwent. Reymond said that he was high in his position and called many shots. I thought it was strange when he told me that he had no idea what was going on with my vehicle until now. How is it that someone in his position had no idea what was going on? Did it never occur to him to question Rick about doing work on vehicle off the books that was claimed a total loss?  Reymond also mentioned to me that I had achieved my objective. Whose objective is it to have their vehicle claimed as a total loss or to be put under extreme emotional distress? I would also like to mention the many times Reymond confessed to me that the Ethos body shop team has bad communication within themselves. Says a lot since the owner never actually reached out to me. Before being immature about a negative comment and trying to make yourself the victim, think about how you can better communicate with your team first so that incidents like mine NEVER happen again. As you mentioned: "Ethos Auto Body generously provided you with extensive repairs at absolutely no cost" My authorization was never given for work to be done. If you think you're being generous by fixing my bumper, you are completely wrong. Reymond Calling me to "fix" matters and get a better understanding of the situation yet, saying that If I leave a second review, legal matter would be taken. As a body shop you should all be ashamed of your unethical practices. So much for free speech, the right to express ones Idea or opinion. I have shared my perspective on numerous occasions; I am uncertain where the confusion lies. If you want to hear the whole story from the start since communication and hearing skills are not your forte, I will. All of this began when Rick called me saying he did not understand why my insurance would claim my vehicle as a total loss, when the estimate was well over $8,000 What would be the strategic value or benefit of dedicating time to this? -------- My whole experience was a literal nightmare and filled of disappointment. Rick is such an untrustworthy, lying fraudulent person. Take your business elsewhere. I would give this place 5 NEGETIVE stars if I could. My car insurance was quoted over $8,000 for a front bumper and storage. Insurance claimed my vehicle as total loss and paid me $6,000 for the vehicle.  I decided to no longer do business with Ethos. Rick called me on the phone telling me that he had a deal for me off the books, and I should meet him at the shop to discuss it and that I should bring him the check that insurance was going to give me for the total loss of the vehicle. Once arriving at the shop, first thing rick said to me was, "Do you have the check." During the whole meeting with Rick, he was very insistent that I give him my check because according to him insurance was not going to pay the body shop for the estimate and storage which was for a week and the money from my check would be deducted to the body shop, for $4,800 which Rick lied about. After his failed attempt to steal my check, he later said that the only way to get my vehicle back would be by towing it out. After so much back and forth, I was finally given my vehicle back with unauthorized work done. Never again will I trust Ethos body shop, if anyone does decide to bring their vehicle here be very careful and avoid rick. read more

I brought them my absolutely filthy - it's been used as basically a farm truck for two years - little Chevy Spark to be cleaned up before surprising a 16 year old with it as his first car. Even though I hadn't been able to plan in advance and make an appointment, Luis the manager couldn't have been more helpful, fit us in and just a few hours later, I picked up a car that was sparkling inside and out, smelled great (replacing the previous overwhelming scent of donkeys!) and renewed all over. I didn't really have time to do any repairs to the paint scraped off in back after an encounter with the corner of a barn while backing up once but Luis and the gentleman who did the detailing worked some sort of magic that darkened it so it blended with the rest of the car's black paintwork. Couldn't have been happier with the job they did - at a great price. The whole team was friendly and it was just a very positive experience from beginning to end. read more

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I've had my cars detailed at Ethos Auto Body for several years. They listen and communicate well, do outstanding work, and always exceed my expectations. Many thanks to Sebastian, Matt, and the Ethos crew. Will R., Katonah, NY read more

The staff at Ethos Auto Body are friendly yet very professional. The work they did on my wife's Porsche is impeccable. My car was given back to me in pristine condition, (like it never happened) inside and out. I completely trust the staffs judgement from start to finish. I can guarantee you will be completely satisfied with Ethos Auto Body. They made the annoying process seamless dealing with the insurance company and car rental company a very smooth process. V.S. read more

Had my side view mirror replaced.Ethos does an impeccable job on the bodywork and friendly customer service

I had a curb that jumped out of no where and took the whole front end off my 2020 civic coupe . I brought to Eothos and was treated like I was driving a Ferrari . they inspected the car and advise me to leave the car so I didnt do any more damage or risk my safety. Loaner cars were great. And very clean. Office staff top-notch .The text system they have in place to advise you progression of the work is very good. I was never guessing what was going on. On picking up my car the car was detailed inside and out. And you couldnt even tell what the car was hit. Thank you Guys. I would highly recommend all work being done there. Anthony Fasciglione read more

I am really disappointed with the service that I received at Ethos Auto Body. After reading positive reviews online, as well as being referred by my dealership, I came into Ethos on a Monday to see if they could provide an estimate for my damage car. My Ford had been hit in a parking lot and had pretty severe damage done to the right rear panel and camera. It was important that I received an estimate in a timely manner, so I could work with the people who had hit it to manage insurance and payment. I met with Matt on Monday who looked at the car and said he could give a rough estimate to me either that night or at the latest on Tuesday morning. They took down all information including my vehicles VIN #. Monday pm, Tuesday and Wednesday passed with no call or any forms of communication. I then called the office Thursday morning and spoke to an employee that told me he would look in the system to find the estimate and call me back by the end of the day. And surprise, no word from him. I then called Friday and Saturday and spoke to a woman at the front desk who said Matt & Co were out but would give me a call back ASAP with an estimate. And again, I received no follow up from Ethos. I finally was able to get in touch with Matt on Monday after several attempts that day. He apologized for the back and forth, gave me his personal # and said it would be sent over in in the next hour. I did not hear from him, and so I texted him at the end of where he responded "finishing it now. Will email it shortly." About a week and half later, I still have not received any email, text or any other forms of communication in regards to my estimate. I am not entirely sure why Ethos and their employees feel as though lying to customers is a suitable solution for buying more time. Not only does this kind of behavior reveals the poor communication, but also demonstrates the opaque and dishonest relationship that Ethos Auto Body has with their clientele. read more

Highly recommend! Matt and his team promised me everything would be handled and taken care of to the full extent and not to worry. With in two weeks my 2015 Cadillac CTS-V was repaired with full detailed inside and out. Couldn't be more satisfied. read more

Can not say enough good things about Dan and Matt and the team at Ethos Auto Body. They offer the best service from claim handling to rental car assistance to returning a clean and detailed car after a rapid repair. The have a great shop and the strong culture shows. Thank you guys for the great work! read more

Ethos is the BEST auto body facility, hands down! We have brought several cars to Matt and Darren over the years. Their work quality, professionalism, and friendliness are incomparable. It's rare to find a business that's consistently on-point year after year! They've got it down. We no longer live in the area, but still travel 3-hrs each way when their services are needed. Highly recommend. Would give more stars, if possible. read more

Amazing! Best Auto Shop I've ever been too. Matt and his amazing crew. Really got down to business and saved my car that I worked so hard to get. Even detailed and made it look brand new like it came off the lot. The damage was unbelievable and I thought the moron who hit me would just walk away not according too ETHOS AUTO BODY. THEY ARE THERE TOO GET WHAT YOU DESERVE. YOUR CAR BACK. ASK FOR MATT! Thanks guys. My Jeep Cherokee limited edition TrailHawk is better than ever. read more

Fantastic service on my Tesla. Could not be more pleased. My new go to place for any dings on my car. Friendly and quick on my repairs. Matt and Dan were a pleasure to deal with. read more

You couldn't find a better auto repair shop than Ethos. Not only do they do amazing work on your car, but they are super nice guys and extremely professional. Matt and Dan are two of the best guys in the business and you will certainly be glad you chose Ethos Auto Body. read more

The owners are wonderful. Someone pulled out without looking, which he admitted to, and damaged the side of my car. Dropped my car off at Ethos and picked it up when it was fully repaired, they dealt with the insurance company etc....I didn't have to do a thing! Great service for sure. read more

Brought my newly acquired vehicle to them for an insurance photo inspection as they were on the list of vendors from my insurance company. A short time later I received an email from my insurance company stating the inspection hadn't been submitted. After NUMEROUS visits and phone calls to the shop, I was ASURED that it would be submitted. Well, I received notice from my insurance co that my physical damage coverage had been DROPPED due to them NEVER receiving the inspection from Ethos. I brought my vehicle to another shop and they instantly submitted the photos. Not sure why Ethos wasn't able to do the same and feel that if they weren't able to perform this service, they should have told me that during one of my NUMEROUS visits and calls. I was driving around for a period of time thinking that my vehicle was covered in the event of an accident but thanks to the negligence of this shop, it was not. They have shown a lack of effort or concern for this service that they are supposed to provide so I would be VERY weary about bringing my vehicle there for any kind of significant work that would need to be done. read more