Signed a contract for a five day window to pick up car and on sixth day still no show wanted us to add more time had to cancel flight and drive it ourself totally unreliable don't trust this company! read more

Beware. My vehicle was returned with interior panels and the glovebox opened and searched through. A personal keepsake was stolen from inside of my car. When I reported it, the company dismissed it by saying they only ship vehicles, not personal items. Use extreme caution if you choose this company. read more

It was easy to work with Bob and Nick to ship two cars from Santa Barbara to Nashville. Ari, the driver, was professional and timely. No problems. I highly recommend eTransport Solutions. read more

Wonderful and easy experience with eTransport Solutions!! My wife and I recently relocated from LA to NY. Our moving company actually recommended eTransport and we totally see why they did! We worked with Nick and the process was so easy and smooth. Our cars made it to NY in perfect condition and on time! The pickup process was incredibly easy (the driver and I spoke for about five minutes to figure out the best place to load the vehicles) and it didn't take the driver more than 30 minutes to load up both vehicles securely and safely. Nick was great to have as a point person, he was extremely professional and courteous and kept us in the loop to let us know when our cars were arriving and how to coordinate drop off. Moving is crazy and stressful, and it makes such a huge, positive difference to work with honest, experienced, and top quality businesses (when you're moving). eTransport is one of those businesses. Highly Recommend!! read more

I needed to get my ex's SUV out of my garage and to Texas, Nick got it done! The contracted driver was polite, communicative and met all my timelines. Within 2 days, contracted, picked up and delivered. I am very happy with the service Nick and his team provided. read more

Nick and Bob were really great to work with. I shipped 2 cars across the country about 2 weeks apart. One went open carrier and the other enclosed. Both arrived just fine. Communication was prompt, I always knew the status of each car. Highly recommend. read more

Moving is a very anxious time and scary too, you're entrusting your vehicle with a stranger and hoping for the best, so I understand, I went thru the entire process and I completely understand. I have my vehicle moved from California to Arkansas. I am very happy to recommend this company for all of your transportation needs. Nick, Dispatcher was professional and courtesy from the on-set. He was direct and on point, so you will always know where you stand. If he was busy on the phone, Nick always made a point to return your call as soon as possible. This is a company you can trust with your vehicle and that truly matters. My car arrived in perfect condition and I am extremely grateful to eTransport Solutions. read more

Bob and Nick were super helpful with transferring our car from CT to NE. Very good communication. Everything went according to plan, and the car arrived safely. Thank you! read more

Excellent, timely service from eTransport. The delivery of my car to Massachusetts from California was handled very well. Nick talked me through every step of the process and I appreciated the ongoing support. read more

They were great! The driver was patient, personable and handled my car with care. Best customer service experience! I will use them again and highly recommend eTransport read more

As a broker company, they need to do a better job at screening the transport companies they do business with. They were transporting a classic car from CA to AZ. For pick -up, the truck driver arrived 2 days late from what was originally agreed upon. When we first tried to contact him by phone to check on pick-up, he was rude and short answered. I had previously agreed with Nick Gomez that upon delivery of the car, I would do an electronic payment. This was not communicated to the truck driver. He expected cash upon delivery and became impatient and irrational wanting his money right away. He couldn't wait the 15min or less that it takes for a Zelle transaction to go through. He treated to take the car away, demanded his money. Shouting and cursing at us. The situation became so heated on his part that we had to call the police. We eventually got the car after a 4-hour ordeal. A month later, after we decided to fill up the gas tank on the car, we discovered a leak on the gas tank. There is no way to prove it, but we are certain this was done due to the truck driver negligent on delivery. Finally being forced to hand over the car to us. Now we have an un-drivable car until the gasoline tank can be replaced. Bottom line. Look for someone else for your transport. read more

Amazing car transport. Fast secure and r reliable. Because it was a covered car carrier I was able to load stuff into my car too. Employees were very easy to communicate with and responsive. The guy that loaded my car onto the carrier at my home was the same guy that drove the car transport vehicle across the country. Thanks so much for helping me move the Heck out of California!!! read more

I had a very good experience from the beginning scheduling my car to be transported. Nick was great and so was the actual driver Norberto. Very professionals! read more

I couldn't be happier! My 2020 BMW GS was picked up in California and delivered 2 days later to Boise Idaho. The bike was in an enclosed trailer and in perfect shape when it arrived. The driver was careful and courteous. If you need any vehicle shipped this is the company to use. 5 Stars! read more

We have used eTransport several times and could not be more pleased. Nick is a joy to work with and kept us updated as to the progress of travel of our cars. Transport has always been prompt. The drivers are professional and our cars have been in perfect condition. We would highly recommend this company and will define use them in the future! read more

Recently I had to transport my son's car from California to New Jersey. I reached out to several transporters, I looked at reviews for these companies and there seemed to be more complaints and dissatisfied customers than not. I was then referred to eTransport Solutions. I reached out to Bob London and he returned my call within 24 hours. Bob was very personable and easy to work with. He gave me a price and the transport went smoothly. The car was picked up on the day they told me and it was actually delivered 2 days earlier than the delivery date which I was initially told. It was a pleasure working with eTransport Solutions and I highly recommend them to anyone. read more

Five-star customer service! After a cross country move from Seattle to the Philadelphia suburbs, these cars were a priority for us: we really, really needed them delivered right away. And so they were: as soon as the transport got into the Philly area, just after dawn, the driver called. He had literally gone the extra mile to make sure we had them in time for an important day. And the cars were in good shape, just as we'd last seen them. No wonder our moving company recommended eTransport! We do too. read more

Granted there are only two reviews so far (the one star and mine). I read the other review and find it very interesting that there wasn't one main point of contact...there were 3, the reviewer, wife and mother in law. Of course there is going to be miscommunication when three people are involved! We had previously retained another transport company to deliver a non op car from Sacramento to Los Angeles. They fell through and luckily I was referred to eTransport. On the vm I left the necessary information and within 24 hours had a quote. On Monday i confirmed the details and had a tentative pick up date. Yes, it was a five day window but I was flexible. You can check on line about status of the order. It includes the name and tele of the company/person actually driving the car. I spoke with her directly so I did not have to call eTransport. Once the date was confirmed (the following Monday) that morning I got a call with pick up time. Same thing for when the car was delivered the next day. I felt the process was quick, smooth and easy. Was it because I was flexible with pick up/delivery? I don't know but all my dealings with both nick and bon were professional and fantastic. read more

Bob And Staff were superior in the planning and making the entire process seamless. The Driver was also top notch, if you need a auto transport co don't hesitate to use e transport solutions. EvanLKatz read more

I loved working with eTransport Solutions. They made shipping a car very easy and affordable. They were very nice and both Nick and Bob were so helpful throughout the planning process of shipping a car. For sure go with eTransport Solutions! read more

eTransport Solutions arranged to have my car transported from Seattle, WA to Kissimmee, FL. Bob was very professional, knowledgeable, and responsive to e-mails and calls. The entire process was simple and hassle free. I received an e-mail on a Friday to let me know my car would be picked up on Monday. The driver showed up as promised at my front door for pick-up. As promised, the car arrived in Florida the following week and was delivered to my front door. Hassle free. No stress. Thanks! read more

The representative from E Transport Solutions Inc. did EVERYTHING right. He found a trucker to make the motorcycle delivery, he communicated in a timely manner and offered a very reasonable price. The driver, however, never confirmed that he actually picked up the bike, didn't communicate at all once he had it and then called Monday morning at my office to inform me he was ready to deliver. Considering he had 2 full days to call me to arrange when the delivery would take place, I was both nervous about the shipment and somewhat disappointed. However, that's on the driver, not the broker. I was very satisfied with the broker. read more

ETS was on time, courteous driver, delivered on Christmas Day. Good service all around.

My car arrived one day ahead of schedule. It was in perfect shape. The driver was wonderful and treated the car with kid gloves, better than that actually. He was friendly and kept me informed of the status as he got closer. Thanks again, this is my third car transport with you, keep up the good work. I have recommended your services to two of my friends. read more

WOW is all I have to say. DON'T LOOK ANY FURTHER to transport your car. Had to ship my daughters car from L.A. to Nashville for college. I had SO MANY quotes ranging in price. Nick and his team were SO RELIABLE, fairly priced and professional. The car actually arrived a day EARLIER than expected. Most companies couldn't guarantee me a delivery date, and in doing research, my friends had nothing but bad experiences with other companies. This place came recommended by a friend, and I could not be more pleased. Other than my deposit, my credit card wasn't even charged until AFTER the car was delivered. read more

I'm not even sure where to start. Biggest problem with this company, their communication is awful. When I say awful, I mean worst I have ever experienced and I come from an industry where communication is one of the most important tools. Let's get into the details. Please bear with me as there is a lot to go over. Car was to be picked up by the 29th. I made arrangements to have it delivered to a friend so they could have the 5 day window. The last day came for the vehicle to be picked up and I still haven't heard anything from anyone. So I email and call my service rep. (Not going to name names. Complaint dept. already has them) with no response. When I do finally get in touch with him and he realized I wasn't happy, I wasn't able to get him back on the phone after that. No matter how many times I called. I finally called dispatch myself. Which is the only time I talked to someone who actually cared and could tell me what was going on. So thank you Nick. You get 5 stars but you are literally the only one. My customer service rep gets a Zero. Doesn't even deserve 1 star. Anyways, finally get told the day the car is supposed to be picked up that they are still trying to find a truck that comes to my destination and eventually wouldn't be able to be picked up until 3 days later. Well I have to be at work in my new city by then so that won't work. I end up having to drive it to a friend's house, leave it with him. He had to take a day off work so he could be there when it was SUPPOSED to get picked up (we'll get to that). But whatever, at this point it is out of my control and I'm just trying to get everything situated so I can hit the road and get back to work myself. Now, let's get to the driver and how the pickup/drop off went. Car was supposed to be picked up on a Thursday. On Wednesday, I get a call from the driver saying he will be picking it up between 6-8 PM that night, not Thursday as discussed and planned. So again, I have to adjust. I call my friend, who cancels his plans with his little girl for that night so he could be there between 6-8 PM. Well about 7:30 rolls around, haven't heard anything. I try to call the driver. No response. Text. No response. Call again. No response. Seams to be a trend. Well at literally 09:30 at night he calls back and says he is down the road about 15 mins away. So AGAIN, I scramble to get in touch with my buddy. Who just put his little girl down for bed that night and was winding down himself. So he stays up and finally about 30 mins later, the driver pulls up. That's how the pickup went. Now since he picked it up a day early, you would think he would get it here by the delivery day. Nope. Delivery day comes and the driver calls and says he will be here the next day (Super Bowl Sunday) and will call me in the morning to meet up and deliver the car. Fine, no problem. At least it made it. Next morning, no call. Lunch comes and goes and then finally as I am getting settled in to watch the Super Bowl. Yep, you nailed it. He finally called and was 30 mins out. Which he then tried to get me to meet him at a dealership which I refused. I did pay for door to door delivery because my car hasn't passed smog and sticker on the tag is expired so I don't really want to be driving this thing through the city. I finally agree to meet him right off the interstate right outside my neighborhood. The one thing they did get right is my car made it here in one peace. But overall one of the worst experiences of my life when moving. And I move cross country a lot for my job. 3rd time this year and this has by far been the worst experience so far. Long story short, even if it's a little more expensive or hassle at the beginning. DO NOT use this company. Go with anyone else. They don't take anything seriously. I can only assume they thought since I'm just one person who cares. Well what they don't know is that I am a bigwig in a company of over 5000 employees across the country. Many of them move often from contract to contract and I will make sure that no one of those 5000 ever use this company. This company is just a third party vendor to set up you and the trucking company. Cut the middle man, let them fell it in the wallet. That's the only thing they care about anyways so hit them where it hurts. It's at least worth a shot. Trust me, you do not want to go through the headache and hassle I went through. read more

eTransport Solutions handled the move of our car from San Diego to Fort Wayne, IN. They were recommended to us by our moving company. Since this was the first time we ever transported a car, we were a bit apprehensive. We worked with Bob and Nick at eTransport and they were great. I think they made a special (and effective) effort to calm my nerves! Communications were perfect at all stages of the process and timings from pick up to delivery were just as promised. read more

As a business to business customer, Nick and his group at e Transport have been our reliable vendor we trust to ship our customers cars nationwide. We are a large name brand moving company moving household and commercial goods nationwide, however we don't ship cars and that's when trust comes in. We are thrilled to have found them and would highly recommend to friends and family looking to transport vehicles read more

One star only because the car arrived un damaged . Unfortunately this will be a he said I said but here goes. One of the first questions I asked Bob at ETS was would they deliver to my address and his answer was yes. I was quoted over the phone 2 prices. One was delivered to house and one if we met the driver (appx 65 miles away). Due to the fact that we also had household movers coming and we did not have an actual delivery date we chose to pay the additional fee to have the car delivered to the house. On numerous phone conversations with Bob I brought up the subject of delivery to the house and he acknowledged that. Due to a conflict with them picking up the car when we needed it picked up my wife and mother-in-law delivered it to their location where they spoke with Nick. Both my wife and mother-in-law said that throughout the conversation it was stated that the car would be delivered to the house unless the driver will be unable to get into the housing complex or the nearby roads prevented it. It wasn't until I got a call from the driver that we would have to meet him in another town (appx 80 miles) in order to get the car. While questioning the driver he stated that his paperwork said nothing about delivering to the house. So what was discussed with Bob and Nick at Electronic Transport Solutions was not flowed to the driver. We made the drive to pick up the car and the next day I called Bob and questioned the delivery. He said that he didn't see anything in his notes. I said that our conversations went back over a month. He offered to split the cost difference with me but I said to take a day or two and go through his notes. After a couple of days I began calling and left messages asking for a return call. I never got one . I called the company and asked for the president and I was connected (he was located in another state and time zone). He said that he would have someone contact me. A day or two later I got a call from Nick who stated that he told my wife and mother-in-law that we would have to meet the driver. When I told that to my wife and mother-in-law they both laughed and said that Nick never said that we would have to meet the driver. Nick offered to split the difference with me and also said that all parties involved should be on the phone. I told him I would try to arrange that and get back to him. When I spoke to my wife and mother-in-law both stated that they know what was told to them and that it is just his word vs. ours and that it is a waist of time. Due to conflicts I was not able to call Nick back for about a week. When I called I asked for Nick and put on hold for a minute. When the phone was picked up again I was told Nick was on another call and he would call me back. He never did. I called a few more times and left messages and never got a call back. It seems to me that there was never any intent on their part to make the delivery as we had discussed. I would recommend that anyone who may do business with them in the future tape record your conversations with them. You may need it. read more

Sam the driver was very attentive to my vehicle. Picked it up from my work location in Morrisville NC. Kept me informed as to when he would arrive for pick up. Arrived on time. Took pictures to show me it was loaded. Gave me an approximate date foe delivery and said he'd call 24 hours before to make arrangements. Since my vehicle was shipping to Northern CA, I contacted Sam 5 days into shipment for an approximate ETA. He told me when he thought he'd arrive and said he'd call in the morning to confirm. Next morning he confirmed delivery time. He was right on time. Vehicle arrived in same condition it left it. Sam treated my vehicle as if it was his own. Very polite and attentive. read more

After researching companies to transport my classic '56 Chev a friend told me to contact Bob at e-Transport. The research led me to agonizing discoveries of many disappointed customers using this type of delivery service. Once I called Bob, everything went exactly to script! Car was picked up on time (even after we missed the first pickup time and had to reschedule - our bad) and delivered on time in perfect condition. Drivers were courteous and respectful thanking me for the business - all my concerns were put to rest. Call Bob at e-Transport 1st and save yourself many hours struggling to find a reputable company! read more