I love Deseret Industries in Fontana Calif.......Except that they will not sell you an item that…read moretheir sticker fell off. Even Target will take a guess within$5 or do a Price check. Today I had 2 packs of cocktail napkins, different colors. I offered twice what the yellow one was marked, but No Exceptions. Deseret, do not use Greedwill as your business model. Do Better.

Ginormous thrift store right off the 10 freeway. You walk in and it has no thrift odor, everything…read moreis organized by color and staff is friendly. Each section of the store is easy to differentiate with the signs. My one complaint is I found an item with no price tag, at check out I asked for the price. Cashier said that items with no price tag cannot be purchased. So I asked if a manager or someone could price it - she said no because it's a "whole process." Fine- so I asked if she could take my number, hold it for me and I'll come back when they price it. NOPE. She said she can't do any of that and they will put it back on the floor in a week. So I basically helped them pick out inventory that shouldn't have been on the floor. That's my one complaint - pretty dumb policy.

Idk they have cool things. I found good things. Not more than 10 clothing items. and I paid 58!!! I…read moregot 6 kid books. Basic tops. And 2 jeans . And the prices are decent. The only thing that's crazy expensive is the jewelry. Like I know damn well a jade bracelet that I could get for $20 at a crystal shop is not $60!!! It's probably fake. ?? It was 7:40 and they close at 8pm and a lady with a high ass bun was saying out loud they'll be closing in 10 minutes????? It felt like I was being watched by an older man too. He kept fixing the racks when I wasn't really even touching them. And i started to fix them like how he had them and he would still go back a fix it. Like boy. Relax I guess it's my fault for coming in at 7 ? But it was 7:40 and they still had 20 minutes. The store though is super organized, maybe because they fix whatever you move right away lol. And idk the workers gave me weird vibes. Good stuff though and prices are better than good will /: 7/10

I want to start by saying that I believe secondhand stores are meant to serve the community by…read moremaking gently used items available at affordable prices while still allowing the business to make a profit. That balance is what makes secondhand stores so valuable, especially for families who may not always be able to afford retail prices. I have donated to this location several times throughout the years because I genuinely believed my donations were going back into the community and helping families find good-quality clothing and other items at reasonable prices. I have also shopped here many times. Unfortunately, over time, I have started noticing a huge difference between the mission of a secondhand store and the way items are actually being priced and handled at this location. I have personally seen items that I donated later being sold for $15-$20, while other used clothing in good condition is routinely priced at $10 or more. At that point, I have to ask myself: How is this still considered affordable for the community? Another frustrating issue is the lack of Apple Pay. In today's world, contactless payment has become extremely common, and not accepting Apple Pay is a major inconvenience for customers. I have also experienced situations where two identical items were priced differently. When I pointed this out to an employee, the store refused to honor the lower price and told me the other item would simply be put back on the floor in three or more days. When the products are essentially identical, that kind of response feels unnecessarily difficult and disappointing from a customer-service standpoint. After giving this location numerous chances, I have decided that I will no longer be donating here. Instead, I have started seeking out local mothers and families who are actually in need and giving my items to them for free. Honestly, I feel much better knowing that my donations are going directly to someone who needs them rather than being marked up and resold. I understand that organizations such as Goodwill and the Salvation Army need to make money in order to operate. I completely understand that these businesses have expenses and need to generate revenue. However, when used items are being priced so high that they are comparable to or sometimes not much cheaper than what you could purchase brand-new at Walmart or Target, I have to question who the store is really serving. Growing up, my parents didn't always have the money to buy brand-new clothes and shoes for me at the beginning of the school year. Being able to find clean, good-quality clothing at an affordable price made a huge difference for my family. Now that I am in a better financial position, I could easily go to Walmart or Target and spend $25 or more on something brand-new. Instead, I have intentionally chosen to shop at secondhand stores because I want to support businesses that I believe are helping the community. Unfortunately, the pricing, customer service, cleanliness, and overall management at this location have left me extremely disappointed. I truly hope management takes feedback like this seriously. Please do better not just for yourselves as a business, but for the community you are supposed to be serving. There are families who genuinely rely on secondhand stores to find affordable necessities, and they deserve better.

People here are really genuinely nice. Bible study on Wednesday nights at 7pm is amazing too!read more

Went to drop off bags of clothes since it showed up on Yelp for clothes drop off. No where to drop…read moreoff.

I had such a wonderful experience at the Rancho Cucamonga Salvation Army thanks to one of the…read moreemployees, a friendly woman with red hair ( I believe her name was Livi) who went above and beyond to help me. From the moment I walked in, she greeted me with a smile and made me feel welcome. Her knowledge of the store and its inventory was impressive, and she was incredibly patient in answering my questions and helping me find exactly what I was looking for. She has such a positive, upbeat personality that it made the entire shopping experience enjoyable. It's clear she genuinely cares about the customers and takes pride in providing outstanding service. Employees like her are the reason people keep coming back. Thank you for making my visit such a pleasant one!

I stopped by the Salvation Army Family Thrift Store hoping to find a worn-out dress I could…read morerepurpose into a pashmina or head scarf. I specifically was looking for something old and falling apart--not boutique pricing. While browsing, I noticed several dresses labeled "donated brand new" priced between $12.99-$17.99, which already felt a little steep for a thrift store. But okay, I kept looking. Eventually, I found exactly what I needed--a gold sequined knit dress... except it was VERY worn, stretched out, and very visibly used. I found the dress with no tag-- No tag. No brand. Perfect for my project! I brought it to the register and explained the situation. The cashier (who seemed to be in a supervisory role) barely looked at it and immediately said, "$12.99." I politely asked how pricing works, especially since their brand new items were priced in the same range. She responded (with a bit of attitude, honestly) that pricing is determined by the warehouse based on brand. So I clarified: this item was clearly not a big name brand, it was very Walmart/target-coded, if you know what I mean-- but USED and heavily worn -could it be priced accordingly? Her response? No. It's $12.99. It was basically Take it or leave it... At that point, I was on a time crunch and needed the material for an event the next day, so I paid the $12.99... but I left genuinely baffled. Paying near-retail thrift prices for something that's visibly USED and worn just doesn't sit right--especially when I could walk into Ross Stores and buy something brand new for the same price. I wanted to give this place a chance, but between the inconsistent pricing and the dismissive customer service, I'll probably stick with Goodwill moving forward--at least they tend to price items based on actual condition and treat customers with a bit more understanding.

This Goodwill is very organized and clean. The staff is absolutely wonderful !! From the manager to…read morethe employees in person and over the phone. They offered information on additional saving days and was extremely friendly, you could definitely hear the smile on the other end of the phone line ! Thank you all for being so kind and providing outstanding customer service !!

I walked into goodwill on cherry in fontana, california, and I was shocked about the prices.There…read morewas a wine box for $5.99, and it was empty. They were dinner plates for $5.99 each your prices are way overboard. I literally almost drew up. I couldn't believe it. I could buy plates for that price at home goods, brand new goodwill.You were taking it too far

I had been looking for a Letterpress Printer tray for so long! I was about to just give up and…read moreorder from Wayfair, Ebay or through Facebook marketplace, but something told me to give this place a try. I'm so glad I did I told the cashier what I was looking for and what I needed and she called the Owner out who gave me his printer tray! It was at a more than decent price and look at how good it came out?! Respectfully Reviewed.

There was amazing service, and an amazing selection of not only clothes but other vintage items,…read morelike CD'S, some dolls, comic books, magazines. The prices were a little high, but the quality of the clothes they were selling was very good and almost made it worth the cost!

The ladies working the shop were amazing, so kind and welcoming. Overall great place to shop! It's…read morea hidden gem! Shop and feel good about it. Since it's for a great cause!

What a wonderful shop full of great finds at reasonable prices. Decor is lovely too. This is a must…read moreand often! I can't wait to bring my young adult daughters .

Christina was amazing wanted to donate to goodwill said we would have to go in the back but asked…read morehow much stuff we got and told her not much so she said she'll take the stuff and said would have to get receipt in the back but also offered to grab it for us. Very polite knowledgeable bout future plans donating how the process works Great customer service

The worst Goodwill in Fontana.. their prices are a joke, they get things donated for free and…read moreovercharge for them. Seriously? A Marshall's $3.99 plate but you're selling it for $19.99 lol if you want a good affordable thrift store go to Deseret Industries thrift store down the street!

I literally love Liberty Buy & Sell, it's one of my favorite spots to go. The owner is sooo nice…read moreand easy to talk to, like he actually makes you feel comfortable instead of pressured. They always have really good deals, usually like 20-30% off, and they're super chill about negotiating too. The whole vibe is just laid-back and not stressful at all. I swear every time I go I end up finding something cute. Definitely one of my go-to places.

Went in for the first time today, I can't believe I've waited this long. Anyways, very nice owner…read morewho loves what they do. Some have criticized the pricing and product. Everyone is entitled to their opinion and point of view. I buy and sell. It takes time to curate and there is value in that. If you look at it as a thrift shop then you may not find value. If you look at it as a shop that waded through the bullsh*t in order to display fun finds then you can appreciate it more. There is passion and value in editing and saving cool finds from the landfill. I'll be back Liberty and I'm sharing with some friends

Very clean and organized. The volunteers are friendly and helpful. I love that this a non-profit…read moreorganization and the proceeds go to helping kids in the community.

I have come to this thrift shop several times. It's on the smaller side and often feels pretty…read morecrammed to me. You will find a little bit of everything, from clothes, to books, kitchen, toys, crafts, decor etc You might wanna pay attention to your receipt, as I have been overcharged before. The older ladies who work there, seem to be a little overwhelmed when it gets really busy. That said, I've found everyone working there pretty friendly and willing to help, if you are looking for something.