This review is specifically for the store manager Andres, he is an absolute ray of sunshine. This…read moreis the second time we've come to this store and had the pleasure of being helped by Andres. He is so kind and helpful. You can tell he is passionate about his job and takes a lot of pride in his customer service skills. I have told my kids that whenever they want shoes we have to buy them from his store! This store has all the latest styles! Thanks for the great customer service!

This review is specifically for the customer service as I was unable to make a purchase because of…read morethe item not being available. Nina, the sales person who helped me, looked for the item and found it at an available store. She called and had the item shipped directly to the store for me to pick it up. Im currently waiting for the item but pleased with the service as it's hard to find sale reps who go above and beyond.

We spent $120 there but they didn't have a bag for us so my cousin and I walked around mall with a…read moreshoe box each. The guy looked bored outta his mind, he didn't say hi or even smile once. He was on his cell phone the whole time. No assistance was offered. Not going back again.

I want a job like the kids at this store. Hang out my phone and ignore the customers.read more

Service was great until it wasn't. I'm going to be emailing corporate with pictures soon. Thanks…read morefor losing a FIRST TIME CUSTOMER, on THE FIRST TIME IN!! MANAGEMENT NEEDS TO DO BETTER!! ESPECIALLY USING F-BOMBS while other costumers are in the store!! FYI, I will be also contacting the weights and measure department is Santa Clara county. They will love how your management pushes their shortfalls on the customer instead of owning up to it when called out!

Snoop and his co worker were awesome, polite, and very friendly. They have really good customer…read moreservice skills and are the type of people that make a store awesome

service was great sara or sierra helped us and she influenced us to buy more she was very sweet!read more

I came to this location and had the unfortunate opportunity to speak with Kiana. I received shoes…read morethat were too small and dirty from Journeys. I brought them to this location to return. Kiana informed me that she was the manager and was not able to take back used shoes. I showed her the tracking information that showed they were delivered yesterday. I also showed her that I ordered the next size up already. She accused me of being hostile for asking for a refund. Then she walked away and began helping another customer. Not sure what kind of management that is. Terrible customer service. Avoid Kiana at all costs.

there is lots of selection of shoes, clothing and accessories here, and some items have value too…read more i gravitated towards the shoes, and service was nice

I just wanted to mention that I was helped by Andres. He gave exceptional customer service. He was…read morefriendly and very professional and I wanted to be sure this got to the correct people to recognize how easy he made everything flow. He assisted me with an exchange. He did mention that the concord location wasn't his home store and I believe he mentioned one of the outlet locations was. Maybe the Vacaville locations? Anyways, he was great!

A little backstory: My best friend's longboard was stolen from his car a couple of years ago and my…read moreplan was to replace it with a new one for his birthday, which is tomorrow. I was tipped by Sunvalley Mall Vans that the nearest Vans "pro shop" to me was this one. So I gave this Store a call and it was picked up right away. I asked if they sold longboard and they said yes. I dragged birthday boy with me since I figured it would be better that he chose which board he liked best than choosing one myself and risk it not being liked by him. When we got there, we were greeted by a friendly employee whose name I believe was David (assistant manager). He was super helpful and patient with us. He really broke every part down for my friend in order to help him build a skateboard (my friend decided on a skateboard instead). He let us know about a discount that we qualified for by purchasing a complete custom board. In the end, he even put it together for us. Great customer service here. It is well stocked too. :)

So I didn't have a good experience in this store. Salesman was very helpful bringing out my sizes…read more A sale is in progress. Demo shoe was marker $33 and I confirmed this price with salesman. When I went to pay I was told $65! Another customer hearing this brought over the demo shoe and confirmed it was marked $33. They would not honor the price marked on the shoe. Shipping online is free so I left the store unhappy and ordered shoes online. This is the first time I've ever seen a store not honoring marked shoe prices in front of 3 customers! I will not be back to this store and suggest you may also just order online if you know your size.

We loved working with Redwood Doulas and would highly recommend them!…read more Kymberlie is SO incredibly warm, understanding, empathetic, and compassionate. She was a great help in setting up the initial meetings with doulas who she thought would be a good match for us and figuring out schedules and such. During a postpartum call, she was so kind and empathetic. I just can't say thank you enough to her for her kindness. Doula Thais was our birth doula and was amazing in every way. She was incredibly supportive to both my husband and I, helping us navigate the unknowns pre-birth, during labor, and afterward. I had some medical issues crop up that required an extended postpartum stay and she was so so kind and continued to reach out and check in on me, which meant SO much to me. We also did a baby wearing session with her and that helped both of us feel more comfortable that we were wearing our baby correctly (those darn things have so many darn straps and snaps and doodads, lol). Regarding postpartum night support, we had initially gone with a doula (who ran her own business) that we hired outside of Redwood Doulas. Within two weeks, we were desperately looking for other help as this private-doula-for-hire was just not jamming well with us. We reached out to Kymberlie and she was able to help us do some trials until we found a doula we matched well with. We were able to snag a couple weeks with Doula Ivette and we loved working with her just as much as we did with Doula Thais! Doula Ivette came in the first night and was able to identify that our baby was gassy and helped show us different techniques on how to de-gas her! We continued using those techniques for the next few months while our baby's digestive system was sorting itself out. We weren't able to continue with Redwood Doulas after a few weeks as we had contacted them too late and we weren't able to find continuity of care with just one doula. For this reason, we decided to hire another private-doula-for-hire outside of Redwood Doulas and similar to our first experience doing this, this private-doula-for-hire just was not as professional as the doulas from Redwood Doulas. I bring this up to highlight that our experience with Redwood Doulas was truly exceptional. I contacted and spoke with A LOT of doulas and different agencies around the bay area and the team at Redwood Doulas was my favorite to work with. They were always ON TIME! Which is like SO FREAKING KEY when you're a first time parent holding a baby who has been screaming their head off for hours hours and nothing you do is working and you need a break from that damn yoga ball bouncing you've been doing! Lol. When my private-for-hire-doula would come late, the intense baby screams tears at you every additional minute you're waiting. But Redwood Doulas never did this to us. They were always on time- thank. goodness. Lol. So all in all, work with them!! They're awesome. (Open to DM's if anyone has questions, etc!)

We went with Redwood Doulas for a night nurse. Our baby came 3 weeks early so our original doula…read morewas initially unavailable. Redwood doulas was responsive to help us get another interim doula right away. Doula Thais stepped in to help us super last minute. She was extremely professional and helpful. We were triple feeding when we first got back from the hospital, so doula Thais would every three hours bring me the baby, then bottle feed her while I pumped, then clean all the bottle and part pumps. When she left in the morning all of the bottle and pump parts were cleaned and organized and ready for the next day. She listened and helped us figure out our game plan for the nights. She was very communicative about her availability and it was great she was able to help on such short notice. We only had her for a few nights but would definitely recommend her to anyone considering her, she even followed up asking about our baby and how she was doing weeks later! Doula Suely was the other doula we worked with. We worked with Sue for about 7 weeks and she was so critical for helping us get peace and sleep. She was great and easy to work with and schedule shifts for the week. She went along with whatever schedule and plan we wanted for the night. But when we were uncertain about something, or wanted advice for reflux and spit up she was extremely helpful with her advice. You could tell the love and care she had for our baby! It's nerve wracking handing your baby over to someone for the entire night but it was so easy to trust Sue. She helped us get some extremely critical sleep and always ensured my pump parts and the bottles were clean in the morning. We ended up extending our contract by three weeks because Sue's help was so critical to our family. I can't recommend Sue enough!!

I had my phone session with Mel after going through a breakup I thought I was experiencing…read moredepression and anxiety. Through my session Mel was able to clear and realign me and did a cord cutting session all through long distance!! Thank you Mel ! The dead weight has been removed

If you are thinking about it go for it. Mel is really good at what she does and is very intuitive…read more You'll feel so much better after a clearing session with her. I'm a monthly subscriber and look forward to my appts every month for that spiritual maintenance. She will guide you with what you may be feeling, why and help you clear it. Highly recommend Mel's services.

This site is permanently CLOSED! I drove an hour to get there and the place was empty, the sign…read morehad been removed and the phone rang and rang until is said the message center was full.

I love this place. My go-to crystal shop. I've come here a few times and they have a lot of…read moreunique items. I was there today and found some really neat additions for my new place. The guy that has always helped me is very knowledgeable and helpful.