If I could give this office a 0 I would. I would absolutely NOT recommend.... this office is very…read moredisorganized, and no one calls/messages you back.... I have been trying for over a week to get someone to talk to me about some labs/questions I've been inquiring about, AND NO ONE CALLS YOU BACK.... I have been calling this office every hour to only get voicemails.... good thing nothing terrible is happening or real care is needed, because I'd probably be dead by now. Definitely looking for a new doctor's office.

Terrible. Took our daughter in as I was concerned for a UTI. Was told to take her sample to LMH so…read morethe on call would get the results before Monday and no one ever called. Now we are paying more for a UA at the hospital and had I known we would be waiting for results until Monday I would have just waited. Can't get a hold of Dr. Kalb who is supposed to be on call. We will be finding a new practice for our whole family.

Dr. Suber is an excellent doctor who cares about patients and takes the necessary time with you…read morerather than rushing you in and out. Her staff are friendly, professional and efficient unlike many practices in town who seem to care less about patients and drop the ball when it comes to personal attention and professionalism. The practice is small enough that you get the individual attention you need while offering ancillary services such as lab work on site. They offer electronic check in using a tablet where you can even pay your bill by swiping your credit card as well as a patient portal where your electronic record can be updated and checked. My only complaint being the fact I that after one week I was not notified about whether or not my lab work was complete, causing concern over the results. CombatCritic Gives Dr. Suber and Family Centered Medicine 9 Bombs Out Of 10

I am or rather WAS a new patient at Family Centered Medicine. They sent me a text to come and get…read morea vaccine I needed "at any time" and told me it would be available only until the end of the week. I sat in their waiting room and watched people come and go for OVER AN HOUR before I finally walked out. All I can say is: If this is how you TREAT A NEW PATIENT, I'm not a new patient of yours any longer!!! I am now looking for a new provider. Holy cow. Learn some customer service.

I've been a patient of Dr. Severa's since he first arrived in Lawrence. At that time, he was…read moreworking with Dr. Bremby. I've followed him to four different buildings over the past few decades. I never have trouble getting an appointment but I usually book ahead. I love the front desk staff because they are friendly and accommodating. They always process my insurance timely, as well. Dr. Severa has a terrific staff of nurses and lab technicians. In addition, he has a staff of educators who are genuinely concerned about your health. I appreciate the friendliness, the professionalism and the quality of care I get from this office. I have seen Dr. Severa from everything from a sore throats to mole removal. I have utmost trust and confidence in his qualifications, skills and advice. He has a very good bedside manner and he is easy to talk with about your issues. Over the years, he has had to refer me to other physicians for specialized care. His referrals have all been amazing. His advice has been spot on. On the rare occasion when I have had to call after hours or on a weekend, Dr. Severa has always responded timely. Highly recommend this office. It's top quality all the way.

It was great until advent took over. Now you have to wait on hold for an hour just to make an…read moreappointment. Not worth it.

The male that has answered the phone the last 2 times I've called is VERY rude. I've been a patient…read morewith a doctor at this office since 2006 and trying to get an appointment for 2 weeks. I've left 4 messages for the nurse to call me with no return call. Today when I called the rude male told me I shouldn't have missed my original appointment (I had an appointment and missed it due to an emergency). I LOVE the doctor but it shouldn't be this hard to get an appointment and I don't need the office staff making rude comments. I'll find a different practice to go to

From the owner: Lawrence Family Medicine is a medical facility that offers a range of health care services. It…read moreprovides a variety of treatment services in the areas of pediatrics, primary care and preventive medicine. Lawrence Family Medicine offers X-ray and pulmonary function testing services. The facility also offers non-stress testing and vascular Doppler services. In addition, it provides services in sonography and echocardiography. The facility manages a staff of physicians, nurses and support personnel. Lawrence Family Medicine is located in Lawrence, Kansas.

I was so excited to find a direct care provider that didn't take insurance. From what I had heard…read moredirect care meant a bit more free thinking and open minded from the pressure of big pharmaceutical. Boy was I was wrong here!! Before being released from the hospital after my baby was born I had to have a follow up appointment with a pediatrician. My baby was less than a week old when we were seen here. The doctor did the assessment which went fine. However as soon as she was done she asked "does he have all his shots" I said no and the whole tone changed. She became incredibly irritated in tone even slamming her laptop closed when we tried to explain our stance. I actually started crying in the office and she said to me " are you going to tell me why you are really crying or will you just say it's after pregnancy emotions". My husband and I could not get out of this place fast enough. I was so traumatized by the treatment, and still think about it to this day and get sick to my stomach. I cried for days after and believe me have told whoever will listen! A friend ended up finding a pediatrician in Topeka who truly lives by what I expected from direct primary care. Who treats me with respect and never pressures my stance. So I cannot recommend enough, if you are an outside the box thinker DO NOT COME HERE!

Never before have I received the kind of attention and care that Dr. Neu provides. Other doctors…read morehave a tendency to treat you as a number on a chart instead of a name, but Dr. Neu is different. He asks questions and gets to know his patients better in order to provide better care. Getting an appointment is really convenient, and he even has virtual visits for those of us who are busybusybusy. Nobody likes having to go to the doctor, but Dr. Neu makes it as quick, easy, and painless as possible. Lawrence is so lucky to have the whole NeuCare team in the area!

Dr. Kelley is very experienced and truly cares about the health of your child. He is candid and…read moresome people don't like that. I prefer it and I trust him.

I have complete faith in Dr Marshall Kelley. I have a 16 year old and a 6 year old and they have…read moreboth seen Dr Kelley since they were babies. He will answer your questions with confidence. He will spend however long it takes to make sure you have all your questions answered. When my 16 year old was a 6wk old baby, Dr Kelley quickly saw he was very ill and advised me of our options to treat him. I decided to run the suggested tests and my son was diagnosed with spinal meningitis. I completely trust Dr Kelley when it comes to the health of my children, no matter how minor or major the illness is.

I've been a patient of Dr. Smith's for the last 4 years or so. I used to see her at St. Luke's…read moreNorthland. After seeing a crappy doctor at the Gashland Clinic who really couldn't have cared less, I feel really fortunate to have found a great doctor. Unfortunately I was recently forced to find a new primary care physician because my insurance does not accept her as a provider anymore. I would definitely recommed Dr. Smith as a family doctor. She's great. She always spent a lot of time talking with me about my concerns, treated me with the utmost respect and has good social skills. I've heard from other people as well that have Dr. Smith as their pcp and they think she's a great doctor too. If you're looking for a new doc and she's accepting new patients, I'd definitely give her office a call.

My experience at this facility has been terrible honestly. I was fooled by fake smiles and realized…read morethat just for a 30 minute conversation I was being charged over 600.00. I returned from overseas and just wanted to update the family doctor on what I've been doing medically since then. I thought the new doctor Katzfy was approachable and nice to talk to, and I am new to the healthcare system in the United States. Imagine my surprise when I get a 671.00 bill. The reception, billing staff, and even the nursing seemed completely nonchalant about the exorbitant fees. I gained sympathy only from my insurance when they acknowledged that the fees they charged were completely abnormal for a first time patient visit. I cannot recommend this place, nor the doctor I visited anymore because I cannot trust them.

Horrible wait times, desk staff bumped us from the list because they got mad I asked for a timeline…read moreafter an hour and a half in the lobby. Don't go here they are awful with patients and customer service

As a general rule, I prefer physicians in KC associated with KU Med or UMKC Med to physicians in…read moreLawrence. But Dr. Huerter is an exception to the rule. As a primary care physician, I have been using Dr. Huerter for years and recommend him.

From the owner: Dr. Huerter offers a different approach to primary care with conveniences like same/next-day…read moreappointments that start on time and a focus on preventive medicine. His MDVIP-affiliated practice is open to new patients, including Medicare and commercially insured, in Lawrence. Dr. Huerter sees fewer patients, which means he has more time to offer. Similar to concierge medicine physicians, Dr. Huerter is available 24/7 by phone. His practice offers the MDVIP Wellness Program, which includes advanced health screenings and diagnostic tests that have been shown to help detect issues earlier.