It was really great! He was tremendously helpful would definitely recommend to friends and family!read more

I have had many repairs and maintenance at this facility, the service has always been excellent…read morewith complete explanation. The price I've found to be more than fair and the parts to be of excellent quality.

I brought my 2019 Audi Q5 in for a noise coming from the front driver's side. The staff was…read morecourteous, and the diagnostic system they use is polished and very high-tech. What gave me pause was that financing was being discussed early on, even before the diagnostics were complete. After the inspection, I was presented with a quote just under $3,000 that included multiple repairs -- control arms, struts, alignment, and additional fees. I decided to get a second opinion. I took the car to another shop the next morning, and they told me the issue was simply a worn ball joint. They fixed it within a few hours that same day for $465. The car is now driving perfectly. That's a significant difference in both scope and cost. I'm not going to speculate on intent, but I will say this: based on my experience, I would strongly recommend getting a second opinion before approving any major repairs here.

The undercarriage cover on my company car came loose and I didn't have much time to get to an…read moreimportant work meeting. They logged into the fleet car management system, re-fastened the cover, and got me back on the road in time to make my meeting! The staff was super helpful and they made my day!

This place is stuck in the 1970s. Even the location in an industrial park. If you have a new car or…read morenewER car this is probably not the place for you. If you just need an oil change and don't mind the 1970s atmosphere and employees, then maybe it will work for you. Good luck

Had very good service from Will on time to do the work highly recommend this guy is very…read moregood,professional on very knowledgeable......

Great guy, prompt, trustworthy, knows what he's doing, and very supportive. Can't beat the price,…read morenor having the service at my place. Count yourself lucky if your car is broken and you're able to get Will to fix it.

I had my 2010 Mercedes R350 towed to "Car Masters" for a diagnostic check. I called AJ to find out…read morehow much he was charging me for the diagnostic, first he said 500. then we settled on 200. I paid the 200. The issue with the car was not resolved. He had the car towed back to me where the rear quarter window was missing I called and asked what happened he denied any knowledge of the the window missing. He said that my window was missing when he received my car. Not so, my car in tact when I had them tow it to his garage. The irony is he was pleasant and seemed concerned about my plight. What ever happened to my car happened on his property at ,2444 8 Mile Rd. Between Ryan Rd and Dequindre. Detroit, Michigan

Got a call from a manager to apologize. That means they hear you, I can appreciate that. Doesn't…read morechange the fact about my experience.

I had a Saturn Vue towed to Certified. As a first-time customer, I was a little apprehensibe...I…read morewas hoping ratings by customers were accurate. I was presently surprised. When I called, the phone rang several times, so I figured I caught them at a busy period and hung up planning to call later; 30 seconds later my phone rang and it was Chris from Certified calling me back..WHO DOES THAT? Chris was pleasant and apologized for missing the call. Anyway, my experience was fantastic. They were quick to diagnose and respond back; I would describe this outfit as fair and honest. I'm not a mechanic but I am fairly knowledgeable and do some of my own repairs; you can trust these folks...I mean it.

I have been taking my vehicles to Certified Auto for about 18 months now. Took my F150 in for an…read moreoil change and tire rotation yesterday. Called same day and they gave me a time to come in and it was done in 45 minutes. They beat the prices of other places and did a great job! Great value and great service. Highly recommend.

Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

Quick and affordable service for two of our cars all in one week! Definitely a reliable source for…read moreauto repair. Thanks!!

DO NOT take your car or truck to this palace! If I could give this shop a negative rating, I would…read more They will lie and over charge you. I took my truck there to be repaired twice. They charged me $1,100 dollars for a front end job that should have cost me $700.00. And they messed up the part that they put on and denied doing it after another shop found it, I had to pay another $200.00 to have it fixed. Luckily, they felt sorry for me and didn't charge me labor. I had a line that was leaking replaced on my car and it started leaking two weeks later. Their work is suppose to have a one year warranty. They gave me the run around for three months and still didn't fix it. I am out another $500.00 dollars! The manager will smile and lie to your face. Don't believe anything that he says. Stay as far away from there as possible!

I've brought my car here for the last few years. Anytime anything needs to be fixed Fadi walks me…read morethrough the process and part to be ordered. Great prices.Nothing is done without confirmation from me first. Always walked out with exactly what I needed done and done well. Great place and not a long wait.