I never write reviews before the service is completed nor do I hardly ever give a 5-star review…read more This is a family ran business and now I even feel like a member as well. I always have beyond anxiety with anything like this and I was immediately put at ease. I wasn't rushed or brushed aside to explain my issue. Communication is great and I am never left wondering. Not excited to have Jeep repairs, but when I do this is my place!

Always treat me right! Prices are fair, work is done in a timely manner. Questions are answered…read morehonestly.

I had a Saturn Vue towed to Certified. As a first-time customer, I was a little apprehensibe...I…read morewas hoping ratings by customers were accurate. I was presently surprised. When I called, the phone rang several times, so I figured I caught them at a busy period and hung up planning to call later; 30 seconds later my phone rang and it was Chris from Certified calling me back..WHO DOES THAT? Chris was pleasant and apologized for missing the call. Anyway, my experience was fantastic. They were quick to diagnose and respond back; I would describe this outfit as fair and honest. I'm not a mechanic but I am fairly knowledgeable and do some of my own repairs; you can trust these folks...I mean it.

I have been taking my vehicles to Certified Auto for about 18 months now. Took my F150 in for an…read moreoil change and tire rotation yesterday. Called same day and they gave me a time to come in and it was done in 45 minutes. They beat the prices of other places and did a great job! Great value and great service. Highly recommend.

Dealership wanted $1,100 and a week for a repair Greg's would completed within 2 hours for $400…read more Alex and Henry where great, they helped me avoid an additional repair for for free and even let me daughter hold their beautiful parrots. Couldn't be happier with the service and we will be back... hopefully not for awhile of course.

They tried to upsell me on services I didn't need. I posted a google review about it and they got…read moreupset with my honest review by aggressively calling me and threatening a lawsuit instead of trying to make it right. Told the guy I didn't want to argue over the phone because I was with my kid at an event. He continued to be aggressive, so I hung up, then received this text from him. He puts up a great front of being friendly, but this just goes to show how small his ego is. I'm not one to leave reviews but I want everyone to be aware what's under the mask he wears. He's friendly as long as you leave a 5 star review... Here's a copy of my google review: Tried upselling me a front brake job for nearly $400. Told me all my front brakes needed replacing. Just took apart my brakes, pads were completely fine, drivers side rotor and caliper were fine. Only thing that was wrong was my passenger side caliper needed the pins cleaned and lubed, they were sticking just a little causing more heat on the rotor. Took me less than an hour to fix and just a $12 bottle of lube from autozone. Didn't need all new parts to replace everything like they tried to tell me. In my own experience I went for one small thing and they tried upselling for multiple things. They also tried to sell me new rear struts for $700, they told me they were leaking. Checked them myself and had another mechanic take a look and they were completely fine.

Very professional, quick service. Very reasonably price for the work I had done to my exhaust…read moresystem. Definitely would recommend and I would return for any work in the future

most honest and reliable . Go there for 13 years. experience and excellent work. Reasonable price…read more Stand behind there work.

It started with my wife's used car having engine problems. Oh look, the dealership sold her a…read moregarbage car with a bad engine and we couldn't prove it to get the lemon law to cover it. Craig was awesome, helped us out as much as he could, did everything he could to fix things and always worked with us to make sure we were on the road to get to work. A few years later I'm in the automated car wash and my brake lines blow out. I take it to Craig who gets me back up and running with no muss or fuss, and was again super flexible with me on making sure I could get things done on my schedule. Now, our other car needs brakes and some other work done. Local shop in Ann Arbor tells us $1200 just for BRAKES. Took it to Craig who once again was awesome, quoted us everything and walked us through what needed to be done. There's a reason we go to him, and it's because he's always given us awesome service and I feel I can trust him with my vehicles.

Staff is Informative, co operative, friendly. quality work, at comparable prices... THAY ARE…read morebusy busy , because they are good good !! I have been bringing my vehicles to them for service for years.

DO NOT take your car or truck to this palace! If I could give this shop a negative rating, I would…read more They will lie and over charge you. I took my truck there to be repaired twice. They charged me $1,100 dollars for a front end job that should have cost me $700.00. And they messed up the part that they put on and denied doing it after another shop found it, I had to pay another $200.00 to have it fixed. Luckily, they felt sorry for me and didn't charge me labor. I had a line that was leaking replaced on my car and it started leaking two weeks later. Their work is suppose to have a one year warranty. They gave me the run around for three months and still didn't fix it. I am out another $500.00 dollars! The manager will smile and lie to your face. Don't believe anything that he says. Stay as far away from there as possible!

I've brought my car here for the last few years. Anytime anything needs to be fixed Fadi walks me…read morethrough the process and part to be ordered. Great prices.Nothing is done without confirmation from me first. Always walked out with exactly what I needed done and done well. Great place and not a long wait.

The Yelp reviews made me skeptical, but Sam and his team took care of my dented and scratched car…read moreto look like new at a very affordable price! I was in a time crunch and they were able to take care of the problem in 2 short days. I would highly recommend their body shop services!

They went above and beyond to diagnose what was the problem with my car. Went to every single auto…read moreclinic and no found what was wrong with my engine. But they told me in under a hour what was wrong and how much it was to fix it. Costly work but effective! Haven't had a problem since!

Called David the owner for an appointment. Went to the shop at the arranged time. Unfortunately…read morethe mechanic had left two vehicles on the only two lifts. David apologized and cleared my check engine light and asked me to call back. In the meantime the check engine light came on again confirming I had a bad oxygen sensor. I had purchased my own parts and was ready for the installation. When David and I next talked he offered to come to my house pick up my car and take it back to the shop to fix the problem. David came to my house and repaired the car and brought it back. Wow what service! The price he charged me for the labor was very fair and lower than any other bids I had obtained. Despite the early appointment issue David more than made up for it with his kind offer. The car runs fine and David gave me the old parts verifying the replacement. I would definitely use this clinic again for any auto repair issues. Thank you David!!

I needed my rear brake pads and rotors replaced last minute before a road trip. Mark was able to…read moretake great care of me. He was very upfront and honest about the quoted cost. He did the job in a timely manner, and everything looked great at the end!