My husband and I stayed at Native Residence for three nights to celebrate our anniversary, and it…read morewas everything we were hoping for, and so much more. Honestly, the experience exceeded our expectations in every way. The property is even more beautiful in person than in the photos, with a peaceful atmosphere that made it the perfect anniversary getaway. The host and co-host were incredibly kind, responsive, and accommodating. Knowing we were celebrating our anniversary and hoping for an amazing ocean view, they graciously upgraded us to the Miel Master Suite at no additional charge. It was such a thoughtful gesture, and the ocean views were absolutely breathtaking. The suite itself was immaculate, beautifully designed, and the bed was so comfortable. I honestly can't remember the last time I slept that well! We also loved the shared kitchen, which created such a welcoming atmosphere. Breakfast was a highlight each morning with the chilaquiles and lavender pancakes were absolutely delicious, and having a nespresso machine in the room was the perfect added touch. We truly can't say enough great things about Native Residence. We loved our stay so much that while we were still there, our close friends booked the exact same suite for their anniversary next month! We already know they're going to love it just as much as we did.

Amazing stay. The residence was beautiful but the best part is the view. Such a cool place . Can't…read morewait to come back

I stayed here for one night after a dental appointment in the SIMNSA building a few minutes away. I…read moregot a room with a full size bed and a convertible couch for about $190, for two people. The staff at the Lobby was very kind and accommodating, the service alone has convinced me to return again for future visits. We had dinner to the right of the lobby and ordered the ribeye tacos, & chicken breast with a side salad. We had vouchers for discounted drinks gifted by the hotel and overall I highly recommend it. I'm surprised the ratings are low. If anyone is unhappy with the dinner I highly suggest, ask the staff "What would you order?" My server for dinner was Manuel and all his recommendations are a solid 5/5. It's in the same area near the lobby, not a buffet, sit down with a menu. Breakfast is free with the stay. I also noticed this restaurant makes it a point to serve beverages that are good for your health. Prior to breakfast they served us a warm glass of lemon water before we started our meal. There's also a selection of fresh juices, I selected the green juice; with cactus, pineapple, spinach, lemon water, and yes it had all of that in it. There's other juices available but that seems to be the most health conscious one out of the three. I ordered the Veracruz breakfast and it was absolutely delectable. In the evening I hung out on the 4th floor where they have a nice roof top pool, jacuzzi, bar, garden, etc. They also offer Yoga early morning and provide the mats and blocks needed. I wanted to try it out but it seemed my coworker wasn't interested in any of the activities offered. I wanted to make sure my coworker had a nice impression of our medical visit. I did however order two beds and was charged for a two bed unit online and I have a feeling they thought I was married to my coworker. I did not complain and used the couch instead. I was tired and just wanted to relax. My only reasoning for a 4 out of 5. I highly suggest if you come with someone you're sharing space with to definitely add that in your notes when booking. I was only there for one night and did not want to make a big deal out of it. Additional information: they do offer secure parking and a pass to easily navigate in and out of the premises.

Quartz Hotel & Spa exceeded my expectations in every way. From check-in to check-out, everything…read morewas top notch. The property is beautiful, clean, and very well maintained, and the staff was friendly and attentive throughout my stay. The rooms were comfortable, and the overall atmosphere was relaxing and upscale. One of the highlights for me was the spa. The experience was absolutely wonderful and added an extra level of luxury to the trip. If you're looking for a place to unwind and treat yourself, I highly recommend Quartz Hotel & Spa. I would definitely stay here again!

Second time staying at playa Bonita and let me just say I am forever a faithful customer. From the…read moremoment you go into the parking structure until the last day, the staff is beyond friendly. They always make sure you are at home and safe. Stayed in the second floor and had an amazing view. During this pandemic everything was spotless clean, rooms and kitchen were beyond clean. Will definitely return

Rented the Luxury Suite, it is a nice place to stay, 24 hr security, employees were very helpful no…read moreissues with staff. Unfortunately some of the furniture in our suite were broken, a room had some blinds missing, the sofa in the living room was broken and the Master room didnt have the window shade installed. We stayed in 401 and our last night there was a bit unpleasant, mainly because the people on the floor above us were making too much noise all night, it didnt stop till 5am. You could hear people running/jumping nonstop

This is one of our favorite Hyatt's and we have been to so many. What I love about this hotel is…read morethat it has everything you need or want. Make a reservation or call them and book a room. Their prices are good and you won't feel ripped off. You will be happy. The rooms are a nice size and kept up. The maid service is great. The staff is super and can guide you if this is your first time to Tijuana. I love the place to eat here. It is just the best. They have traditional Mexican food which is outstanding and they also have great American food. We love their pancakes and eggs. Their tacos are great as is any fish dish. They have bottled water in the room, which is a must. Do not drink tap water anywhere in Tijuana. The location is great. It is within easy walking to many fun spots, including shopping. The rooms are super clean and although it can get loud outside, the inside is quiet and comfortable. It even smells great. You will love it. Have fun.

I've been coming here for many years. I'm a Hyatt member and rotate between paying and using my…read morepoints - mostly using my points and enjoying the occasional comped weekend getaway. Prices have doubled since coming here first. Points went from 5k to 8k- please don't up it any more :). Guest profile has changed and with it more English speaking staff. US workers in scrubs moonlighting on the weekend, patients over from US for medical procedures, catering to this new clientele has made this hotel busier and a little more pricey than before. I wonder how they will compete when the Westin opens right next door? Location is truly perfect, it's an easy drive from the U.S. made easier now with the hotel and gastronomy zone signs as you cross the San Ysidro border. The hotel offers covered, gated underground parking for your car. It feels secure and I've never had any issues or incidents (touch wood) ever. Breakfast is included with your stay and has improved over the years, not that it was ever bad, they just offer a much larger and quality selection than before and restock often, again being more busy I imagine helps with that. Staff are always great , very helpful, and bilingual. If the bar ever looks unattended it's because they often double at reception. Just look to the front desk for assistance. For a Hyatt place - it's one of the best - that's why we keep coming back, better than the San Diego counterparts. Adrian, at the breakfast station is our favorite staff member. He's always so helpful, attentive and he deserves a shout out. I would love if they made Pozole on Saturday mornings - but alas it's a Sunday morning treat. Having it on Saturday too would be the icing on the cake. Something to work on: I enjoy a late checkout and appreciate not being disturbed. Do not disturb sign on the door doesn't mean they won't knock, or try to come in. Housekeeping should observe this request, even if they are being nice and checking to see if you need more towels. If you like clean, they are obsessively clean - occasionally the chemicals bother me in the lobby but I appreciate their attention to cleanliness. Overall solid 4 star rating.

Getting into Tijuana has become such a pain, if you are coming from San Diego, that we rarely go…read moreanymore. It used to be our weekend get away, but waiting 3 hours in line in a car just to get over the border to San Diego is just not worth it. This all happened after 9/11and nothing has been done to deal with this. It is sad. This hotel however is great. We love it, have stayed before and if we can get over the darn border we will go again. We miss it. The hotel is large, in a good area and the rooms are nice. They have great room service and we love their eatery. There are nice places to walk nearby or you can grab a cab. The staff is super nice and does speak English. Our room was ready on time and it was clean and comfortable. They have everything you need there and they are very nice.

I would not recommend. The place is old and dingy. The rooms are loud can hear everything going on…read moreNextdoor and in the hallway. The flat sheet was dirty. I called for a bellman to help with luggage, after waiting 30 minutes and never showing, I just brought it down myself.

Terrible service!!!! Do not stay here!!…read more I stayed in this hotel because it's right next to the Torre Cosmopolitan venue for a wedding. We got to the hotel at 7pm on Friday and our rooms were still not ready, even though check in is at 3pm. We weren't able to get into our rooms until 8pm. All of the other wedding guests had similar issues, showing up at 3pm for check in and not having a room until 7pm. No discount despite getting our rooms late. Then, on the 2nd day, one of the elevators stopped working, so the whole building was using 1 elevator. The elevators are small, so it took forever to get one to your floor. You couldn't even use the stairs because the doors are locked on every floor. You couldn't even use your key card to access your floor on the stairs. And to top it all off, our keys would randomly stop working throughout the day. It happened to me and all of the other wedding guests. We'd have to go to the lobby to get it fixed every day. This hotel is severely understaffed and needs better management.

All night long the people room 208 didn't shut up. They set the fire alarm off at 8:30pm, the…read moremanager came upstairs only to say, it's ok. No consideration for anyone staying here. Would not recommend to anyone and it's a terrible shame as these hotel owners should be grateful to have anyone stay in this loud dilapidated place. M

We checked in last night and I can already happily report that I would stay here again next time…read moreI'm in Tijuana. Hotel check in was easy and the many lovely amenities were very well explained. The staff member checking us in even asked what my pronouns were! I don't get that level of kindness most of the time from anyone in Los Angeles. The room is clean and comfortable. They were even so kind as to accommodate clean mini fridge for our food items. I called two weeks ago requesting a mini fridge and it was in the notes for our reservation. They realized this after we checked in and had a bellhop, a very kind gentleman named Fernando who had helped us with our bags earlier, personally carry the whole mini fridge up to our room and install it. The hotel has complimentary WiFi that's not password protected so I made sure to keep my VPN on because I'm neurotic like that. One thing I will report is that I couldn't find a wall port to plug in an ethernet cable in the room to set up my TP-Link Travel Router. Not a big deal at all because I'm probably the only person who would try to do something like that while on vacay anyway. Long story short, this place is probably the nicest hotel my wife and I have stayed at in our 13 years together. I slept like a baby on night one, and I look forward to the rest of our stay here. Thanks for the excellent experience!

I would never stay here again…read more Before booking, I specifically called the hotel because I travel with my emotional support dog. I was told the hotel was pet friendly. At no point during that call--or when I checked in--did anyone ask for my ESA documentation, vaccination records, or explain any pet policy whatsoever. We also called about 30 minutes before arriving to ask if our room might be ready early. We were told yes. When we arrived, however, a short-haired female, acted as manager (or supervisor) immediately said the room wouldn't be available until 3:00 p.m. There was no apology or effort to help, just an unnecessarily rude and dismissive attitude. The most frustrating part happened at checkout. The same employee had seen my dog during our entire stay and never mentioned a single issue. Then, as we were leaving, she suddenly decided to tell me the hotel isn't pet friendly and began lecturing me about what I would need "next time." The irony is that I actually had all of the proper documentation with me. If anyone had asked at check-in, I would have gladly provided it. Instead, she waited until we were walking out the door to bring it up, making the whole conversation completely pointless. She kept talking about "next time," I finally told her there won't be a next time because I won't be staying here again. That was the only way to stop her lecturing! Being given inaccurate information is one thing. Being treated in a condescending, patronizing manner is another. No guest deserves to be spoken to like they're a child. Good customer service starts with clear communication and respect, and unfortunately, this hotel failed at both. I will not be returning, and I cannot recommend Hotel Lucerna to anyone traveling. There are many other wonderful options here.

Las Gaviotas, located 42 kilometers south of the San Ysidro border crossing is one of the premier…read morecommunities in northern Baja. The entire perimeter is fenced in with a security guard at the entrance who keeps tabs on everyone in the complex. A 2 bedroom home can accommodate 4 guests, and they are strict about this. You will not be allowed to have additional guests even for a few hours, therefore it is very safe and private. I love the architecture which ranges from Mexican Baroque to traditional Spanish Colonial and the entire compound has cobblestone streets and cement walking paths. There are several little gardens of roses and other lovely flowers making this a great place to take walks and enjoy the scenery. The large pool/jacuzzi area has plenty of lounge chairs and shaded seating, a shuffleboard court, a gym, and a banquet room. There is also a large surfing beach with several sturdy palapas for all guests and owners to use. A visit to Las Gaviotas is certainly a treat. I love to relax, enjoy a good book followed by a leisurely walk, then swimming and a relaxing dinner when I visit.

Such a beautiful location and beautiful homes. Staff and security are very friendly. We rented a…read morefull week; for adults it's a relaxation paradise! If you have teenagers there's not too much to do for longer than 3 days. About 3 miles down you can rent atvs which we're a blast!!! We stayed in house 137- the only issues we had was a broken umbrella which wasn't a huge deal at all especially since it was pretty chilly during our stay and the showers are not ADA. I had to get into the shower and help my mom in as it's a tub with no way in except about 2 feet high and no rails to hold on to. We will definitely be back!!