Getting into Tijuana has become such a pain, if you are coming from San Diego, that we rarely go…read moreanymore. It used to be our weekend get away, but waiting 3 hours in line in a car just to get over the border to San Diego is just not worth it. This all happened after 9/11and nothing has been done to deal with this. It is sad. This hotel however is great. We love it, have stayed before and if we can get over the darn border we will go again. We miss it. The hotel is large, in a good area and the rooms are nice. They have great room service and we love their eatery. There are nice places to walk nearby or you can grab a cab. The staff is super nice and does speak English. Our room was ready on time and it was clean and comfortable. They have everything you need there and they are very nice.

Stay away Pass the hotel Do not go their I have never had such over priced food that was soo bad…read moreI've never had an enchilada this horrible chips came out cold and full of grease I also woke up with back pain so to extra extra hard bed I travel a lot and wow my hip hurts and they said nothing they could do I have a businessman and an ex-military guy who's been in a hard situations but this bed is the hardest thing I've seen in my life even with 100 pounds the bed did not flex Parking who ever heard of a hotel that you have to pay to enter and exit a parking lot while you're staying at the hotel $20 every time you leave the hotel and come back that's such a big scam If your staff ever looks as hotel fire that staff member On the website they say they're sorry for ruining someone's night bad beds bad food pay every time you leave and go come from the hotel they look at you when you can play like whatever when I get back the young lady who booked this room in my office it's going to be looking for a new job Yep seems to be honest hotel.com Expedia are those are lying about this hotel and a few other places so I think I'm going to stick with you they haven't seen to been to the managers of bad places

Loved it!! Just celebrated my bday everything delicious, beautiful decoration and ambiance, had the…read morebreakfast buffet it was Awesome! Women pay 340 pesos M-F! Amazing!! They also have 2 more restaurants beautiful specially the one on the roof sushi at 1 and the bar opening at 5!

I am rewriting this review from a 2023 visit…read more We had this trip planned for weeks to celebrate my man's birthday in June, so our expectations were high. We booked a hotel stay for two nights. I reserved one room directly through the Lucerna website and he booked two additional rooms through Expedia. Unfortunately, both bookings were charged a night's stay in advance, even though Expedia was not supposed to charge anything until check-in. At check-in, the staff at the front desk was very nice and accommodating. The bellman was especially kind and was going along with our jokes-- he was honestly the best part of our stay. From there, things quickly went downhill. Our key cards stopped working on several occasions, requiring multiple trips back down to the front desk to have them reactivated. The biggest issue was that the air conditioning did not work in any of the rooms. We called the front desk several times, but no one ever answered -- the phone just rang and rang. That night, we were forced to sleep with the balcony doors open, which resulted in mosquitoes and flies coming into the room. Because we couldn't reach anyone, we also weren't able to order room service. Again, the phone rang endlessly with no answer, so we ended up ordering Domino's from across the street. We spent time at the pool while the kids swam. The area itself was very nice and inviting, but the pool was dirty, with leaves and debris floating in the water. We asked a security guard if servers came out to the pool area. He initially said yes and went to call someone. After waiting about 15 minutes, we asked again and he then mentioned that pool service is only available during the summer -- something that would have been helpful to know upfront. We ended up going inside the bar to order drinks and carried them back out ourselves. About 30 minutes later, staff came out to clean up the pool That same day, we followed up again about the AC. The front desk told us maintenance had already taken care of it the day before, which was not true -- no one had come and the rooms were still hot and humid. Eventually, someone did come to check both rooms, but nothing was fixed. This is supposed to be a luxury hotel, yet the experience did not reflect that at all. It is extremely overpriced for the quality of service and the number of issues we encountered across all three rooms. We paid over $250 per night, stayed for two nights and booked three rooms, only to leave feeling extremely disappointed. Unfortunately, we will not be returning to this Lucerna location. I gave it 1 star only because we made the stay fun, despite all the flaws and disappointments. And the interaction with the bellman really made a difference.

Las Gaviotas, located 42 kilometers south of the San Ysidro border crossing is one of the premier…read morecommunities in northern Baja. The entire perimeter is fenced in with a security guard at the entrance who keeps tabs on everyone in the complex. A 2 bedroom home can accommodate 4 guests, and they are strict about this. You will not be allowed to have additional guests even for a few hours, therefore it is very safe and private. I love the architecture which ranges from Mexican Baroque to traditional Spanish Colonial and the entire compound has cobblestone streets and cement walking paths. There are several little gardens of roses and other lovely flowers making this a great place to take walks and enjoy the scenery. The large pool/jacuzzi area has plenty of lounge chairs and shaded seating, a shuffleboard court, a gym, and a banquet room. There is also a large surfing beach with several sturdy palapas for all guests and owners to use. A visit to Las Gaviotas is certainly a treat. I love to relax, enjoy a good book followed by a leisurely walk, then swimming and a relaxing dinner when I visit.

Such a beautiful location and beautiful homes. Staff and security are very friendly. We rented a…read morefull week; for adults it's a relaxation paradise! If you have teenagers there's not too much to do for longer than 3 days. About 3 miles down you can rent atvs which we're a blast!!! We stayed in house 137- the only issues we had was a broken umbrella which wasn't a huge deal at all especially since it was pretty chilly during our stay and the showers are not ADA. I had to get into the shower and help my mom in as it's a tub with no way in except about 2 feet high and no rails to hold on to. We will definitely be back!!

This was our second time staying at Vista Hermosa, and honestly, it was just as incredible as the…read morefirst! The first trip was more of a couples getaway, and this time we came back with the family and it somehow managed to be even better. The resort is absolutely beautiful, spotless, and perfectly maintained. Everywhere you turn, there's something to do; from relaxing by the pool, to the spa, to simply soaking in the gorgeous ocean views. What really makes this place special, though, is the hospitality. Isidro and his team truly go above and beyond for every guest. You can tell they take great pride in what they do...every detail feels personal and thoughtful. Vista Hermosa isn't just a resort; it's a hidden jewel and truly feels like a home away from home whenever we visit Mexico. This place has officially become a family tradition for us, and we're already looking forward to our next stay. If you're thinking about visiting Rosarito, don't hesitate, book it. You won't regret it.

Nice place! Room is nicely decorated and clean. Good value for the price. Views are beautiful. The…read morestaff is very friendly, polite, and helpful

Quartz Hotel & Spa exceeded my expectations in every way. From check-in to check-out, everything…read morewas top notch. The property is beautiful, clean, and very well maintained, and the staff was friendly and attentive throughout my stay. The rooms were comfortable, and the overall atmosphere was relaxing and upscale. One of the highlights for me was the spa. The experience was absolutely wonderful and added an extra level of luxury to the trip. If you're looking for a place to unwind and treat yourself, I highly recommend Quartz Hotel & Spa. I would definitely stay here again!

This is my second stay at the quartz in the last 4 months. The hotel is very well maintained. The…read morestaff are attentive and yes, speak english. The rooms are comfortable and clean. Now that the upscale food court located downstairs is open there are a lot of options for food right out of the hotel door. There is a grocery store across the street along with an ice cream shop and tortilla factory. Downstairs is a money exchange, pharmacy and 7-11. The complimentary breakfast isn't some gross cereal bar but a sit down proper meal so give yourself time. You are served warm lemon juice and then have a choice of a beet bases, green based or OJ juice along with your coffee, tea and breakfast choice. The pool bar is wonderful and other than the flights going overhead fairly regularly it is a nice spot to relax. The zen garden is beautiful as well. If you are a light sleeper I encourage you to ask for the garden side of the building. I also LOVE that a window opens and you can get fresh air! I have a feeling I will be here often with work and look forward to coming back.

We traded our Tahoe condo into WIVC La Paloma in March 2020. There are two companies here plus…read moreindividually owned units. We were in a one bedroom with a full kitchen and daily maid service. The beds were comfortable. Not too hard. I love a firm yet not "European" firm mattress. There was a safe and a gas fireplace too. We were quite pleased with everything. We flew into San Diego then took an Uber to the border. Walked across the border, then took a taxi to the condo. We tried to get an uber but there must have been a cellphone reducer in the area. We had great service as we crossed the border but when we were at the corner with all the taxis, we couldn't get service. After haggling, we paid $30. (Uber was $20 but no biggie.) We didn't order a return pickup as suggested on the review sites since we didn't get an Uber. It wasn't necessary as there were cabs EVERYWHERE in Rosarita. And we could call for an Uber which was cheaper. We found out later that Ubers are banned in Rosarita but they are still there if you call. Either way, get a price before you get in. It is only a mile to town so we walked mostly but a taxi was only a couple dollars. They took USD as well as pesos. We didn't need to exchange much but you need small bills. No one can give you change in USD. The office exchanged some for us just so we were more comfortable, but we really didn't use much. If you did the math, you could save a few cents here and there if you use pesos vs USD at restaurants, etc. But if you use your visa, accepted in many places, make sure you tell them to use pesos (do not convert to US) otherwise you will end up paying more. Also use a card that doesn't charge you international exchange fees. There's a grocery store across the street next to the gas station that had pretty much everything we needed to eat at home for breakfasts and lunch plus beer, wine and coffee. The driveway is actually an offramp from the highway and heavily used to get onto the Free Road, so watch how and where you cross the road. Our concierge gave us a name of a taxi driver who took us to the wine route in Valle de Guadalupe. Jorge Diaz cell: 661 138 03312. He was awesome and reasonably priced. We chose the wineries but he normally chooses them if you don't have a preference. (Some wineries will not take you without reservations and some are closed on different days, so do your research and emails or call in advance if you want to choose your wineries.) I love to research, so I picked our breakfast place as well as the wineries and did the timing and directions. I just handed him a map with it marked off. That is important as you can loose GPS out there. The town is full of awesome taco places. Best Meat Taco: Tacos El Yaqui - Calle Mar del Norte, Rosarito, Mexico 50 Pesos for each Taco. Tacos Perrones come standard with beef, pinto beans, salsa), onions, cilantro and guac. But you can customized by asking to add or leave something such as peppers, radishes, etc. Long lines but AMAZING!!! Get a beer at the Mercado on the corner and meet the people you are in line with. We met a nice man the first time we went who gave us a bunch of tips about Rosarito. Best Fish tacos: El Taco Loco - Boulevard B. Juárez 97 Col. Rancho Chula Vista 22710 Rosarito We had the octopus tacos, the fish, and the spicy shrimp tacos. All amazing.!!! The salsas were hot and yummy too! Go to Mercado Del Mar to do a Tequila tasting. We learned so much about the differences between tequila styles. I had no idea. Located on the Free Road at Kilometer 29.5, look for the bicycle mounted on the highway divider. Almost directly across is the Mercado del Mar. Head into the market and then go to your left. Once inside, you'll find another large room with a massive selection of Baja California wines, different liquors, and 350(?) types of tequila. there are over 1,000 different types of liquor in the store. We took an uber there (a few kilometers south from the condo) on our way to Puerto Nuevo (Lobster Village) for cheap YUMMY lobster and delicious margaritas. That was another amazing experience. We chose El Guero from local suggestions. WOW. But first we looked at ocean view options. We ended up going to a place with delicious margaritas on the deck by ourselves... Well, there were gaviotas... We ordered a pitcher as the waiter told us it was the same price as two margaritas but my husband got an extra. It was a bit up, maybe midtown? I tried to find it but with covid... Maybe it is gone? My check in is gone as well or maybe it was the margarita... Cerveceria Tinta Negra was our go to place to try new Mexican beers. I love IPAs and many are doing an awesome job with them. We went to town via the beach (stairways use your card) and via the street. If you go via the beach know that you will have to wade through one stream of water. One day it wasn't bad, another it was pretty intense. Take off your shoes and bring a towel, lol.

Positives: the place is nice and clean…read more negatives: security was crazy rude. I went there with my sister and 9 year old niece. We didn't realize that she couldnt go in the jacuzzi. She was there like 3 minutes. Security shows up and says she cant be in there.. we are like no prob wont happen again. He stays there next to us just staring. After a few minutes we are like, is there anything else? yes, you have to wait for the security manager to come and give you a written warning and if it happens again you will be fined. Like what?! he stands there 10 minutes waiting for manager.. it was so uncomfortable all the guests were staring at us it was embarrassing but funny you wouldve thought we smuggled in cocaine..see pictures.. it was so weird.. There is security everywhere i guess that's good but they were writing citiations constantly i guess thats how they make money on the side!

I had an amazing and wonderful time. The rooms are full on apartment sized. Big enough to be an…read moreapartment. Could in fact tell that some of the other units among us were peoples homes. Honestly... could live here. I was meant to live by the ocean. Nice restaurant in the front. A playground, 3 pool areas. Big club house for the main pool with sauna and weight room. Kid depth pool and hot tub plus the regular pool. Pool by our room had hot tub connected to the pool and also a small club house next to it. I think there's 5 in total. 2 right by the shore and 3 with the pools. Private access right to the beach. Employees were all so nice. We had an amazing time

Beautiful property, the staff is Great. The room is spacious, well appointed, and we're right on…read morethe beach. Restaurants North and South just get on the One. Don't forget to stop at the Oxxo.

Staff was friendly and helpful. The facility was generally clean; however, the patio was quite…read moremessy. The refrigerator in the room made a very loud noise throughout the night, apparently due to the compressor vibrating, which made it difficult to sleep. The breakfast was terrible and of very poor quality, and the coffee tasted cheap.

Pros: - Great location. Within walking distance of several…read morebars and restaurants. - $10 on site daily parking. - Internet works fine. - Front desk is friendly. - Rooms are clean. - Rooms are equipped with a safe. - Plenty of outdoor seating. - Breakfast is included. Cons: - Breakfast is not good quality. It's what one would expect for a Fairfield. - The gym is super small with limited equipment. Again, what one would expect for a Fairfield.