American/mexican hospitality simplicity at its best!…read more Here are some of my top things I loved about this place: - across the street from the beach - this place was very simple to access with enough parking and very clean. - restaurants, liquor stores and other gift shops located right up the street. - All the necessities like soap, shampoo and conditioner were provided in the room. - firm and comfortable beds that got my kids to sleep throughout the night - I felt very safe to be in the area Additions that gave more than expected: - soap and sponge to clean dishes - mini refrigerator - Roku TV - little areas to relax - guest laundry (requires quarters) - guest customer service sms I will continue to recommend this place to family and friends

Sand Castle Inn & Suites ... this place was okay…read more Honestly, when going on vacation, you either want a place where you can spend your whole time relaxing in comfort in lavish surroundings, or you want some place where you can just dump your stuff and sleep the few hours in between eating out and seeing the sights. Sand Castle Inn is definitely in the latter category. Our room was small, but not restrictively so. The decor was in a Santa Fe style, with terracotta tiles with a smell that reminded me of my childhood living in a beach town, spending time at friend's pools. And the furnishing was sparse, but still adequate for our needs for a one night stay. As long as you're not looking for a 5-star experience on the cheap, you should be satisfied. As for any negative impressions, any photos you see on their website are likely not going to be what you get in your standard room. About the only thing that matched expectations was our bathroom (which was quite nice). The exterior was a bit lacking, with most furniture suffering from age and exposure and the walls in need of repairs in many spots. And there's no on-site management team, meaning any issues you might have has to be rectified through phone calls and texts; this can be less than ideal if you have any problem greater than missing towels or soap. Still, for the cost, Sand Castle Inn & Suites was about as good as we could have expected. If you go in knowing the limitations and extent of what you are paying for, you probably won't be too disappointed and come away satisfied.

If you can get a balcony room overlooking the beach you will have the booked best hotel room in…read moreSoCal! I've stayed there twice, six months apart, and their standard are high and their location is like Boardwalk on the Monopoly board. If you have the money or points, STAY HERE!

I rarely write negative reviews, but this stay warrants an honest warning to other travelers…read more I booked Pier South Resort because it is marketed as a beachfront Marriott Autograph Collection resort. I specifically wanted a relaxing night on the beach and used 58,000 Bonvoy points expecting a premium experience. What I found instead was one of the most disappointing Marriott stays I've had. The first thing I noticed upon arrival was a strong sewage odor throughout the area. By morning, it became clear why: the beach was posted as closed and unsafe due to contamination. Calling a property a "beach resort" without clearly emphasizing that the beach is unusable is deeply misleading. The property itself felt neglected and under-maintained. The room was acceptable at first glance, but the overall hotel atmosphere suggested deferred upkeep rather than resort standards. The hot tub was closed, the pool area felt lifeless, and many spaces felt tired rather than welcoming. More concerning was the sense of insecurity. Elevators were unrestricted, my room had multiple exterior access points, the balcony door was unlocked on arrival, and there appeared to be non-guests lingering or camping around the property and beach area. As a solo traveler, I did not feel safe. What was supposed to be a premium coastal getaway turned into extra transportation costs so I could leave the area and spend time elsewhere. The "resort's" response was a modest partial-points gesture that did not reflect the seriousness of the experience. This property is not consistent with what travelers expect from Marriott or the Autograph Collection. Until conditions materially improve and marketing becomes more transparent, I would strongly recommend using your points or money elsewhere.

DO NOT STAY AT THIS HOTEL!!!…read more Please be aware of this hotel. I checked in on 6/29/2018 and immediately contacted AARP Expedia travel center as the room was unsanitary and not safe. The mattresses contain hair, dirt, stains and bed bugs. There was a plastic bag over the smoke detector. The outlets were not properly sealed on the wall. Someone was outside in the parking lot vomiting. Others were by the entrance smoking marijuana. I have numerous photos and I am reporting this hotel to the City of San Diego's code enforcement office. This hotel should NOT be open as it is not suitable and unsafe.

Average chain motel, although less expensive than the rest. This place is clean and the rooms have…read morethe most basic appliances you can expect -- not even a small fridge. If you want to watch TV then forget it, you only get a 20 inch one with only a bunch of news channels. This Super 8 is conveniently located and the staff is very friendly, probably the friendliest you'll find unless you go to a family owned motel. We had to extend our stay several times and Jazmine was extremely accommodating to all our needs. I wish she was there 24/7. The image bellow is from the day she wasn't working.

I booked a 4-night stay here through Expedia and was very satisfied with my experience…read more Very reliable and accommodating staff. I believe it was Akshay who helped me check in. I told him I preferred a quieter room away from foot traffic. He assigned me Room 215 on the second floor, facing away from the busier street. It was very quiet and although I could hear voices and the tv from the room next door, the walls were thick enough that it wasn't a bother. I also appreciated that my fellow guests were considerate with their noise levels. The room and bathroom were very clean and tidy. You could tell they just sanitized the bathroom because it smelled of bleach when I came in. They also have a water refill station, an ice machine, and a washer and dryer in case you need to do laundry. Very convenient. My first day there, I noticed a draft from the door and you could actually see the gap. That day was particularly windy, so I was worried it'd be too cold to sleep at night. Surprisingly, the room stayed relatively warm throughout my stay, despite it being chilly outside. I highly suggest dressing in warm pajamas and socks like I did though, especially if you're coming during cooler months. At one point, I couldn't shut my door because the nail came loose in the door jamb. I also realized the turntable in my microwave didn't work, so I called front desk to address these issues. I can say that every time I called front desk for help, they answered quickly and attended to my concerns without any fuss. They came and fixed my door and replaced the broken microwave with a new one. All in all, this place was a great, affordable option despite some of the setbacks. I'll definitely book here again the next time I visit. Thank you guys for having me and making my first trip to Monterey a wonderful one!

Multiple Safety Concerns…read more Look at picture attachments before purchasing, they scammed us and wouldn't answer after leaving us without water for half a day. This place should be condemned! You couldn't pay me to stay here again! Metal rusted chunks in our hair from shower. Absolutely disgraceful! We have been coming here for years and will never come here again, extremely poor management now. We should be completely refunded. Tried to call about a hot water heater issue. After one night without hot water, a single technician came in the room to try to address the issue at 11:00am the next day completely high on weed, made the entire room smell entire time. Because he smelled like weed around both my kid's, I told my wife that we need to go while he's here. Took them to the peer and traveled to Oceanside. We were gone until 3:00pm. After 4hrs we came back, we needed had to use the bathroom because all the Beach bathrooms had people living right outside them we couldn't use them before we left. So, we get back to the room with my children dancing around as I put in the code to go into our room we paid $700 dollars for three days, the tech was nowhere to be found and tools covered my bathroom floor, water was off and no water in toilet to go to the bathroom. After requesting on the website to have a separate room until it's fixed to use bathroom, the lady said a technician is on the way. We had to use water bottles to fill the toilet to allow my children to pee and I had to hold mine because we used all of our water bottles to fill it. Tech came after 20 minutes after getting a number to call office because they have nobody onsite, all paperless, she said, technician will be there shortly, said sorry then hung up on my wife. Technician came after clearly just smoked a blunt and reeking of weed, after 2 hours of back and forth he said it was done. I don't care if he knew what he was doing, but all he did was make chunks metal continuously come out and clearly needed help as he turned water on and was spraying water down the wall to room below. This will create bio contamination, black mold in walls without treatment. He made the problem worse. The sink in front still will not even pour water from hot water. This was the worst vacation I've ever had, I only get one per year and will never waste it here again. I look to hold them accountable. We will be booking the Marriott caddy corner S/W from now on. For $700, you get three nights, full breakfast, ocean view, a hot tub on the beach, early check in and valet parking. We came here because previously, we were able to pay $20 to check in early, people were great, always attentive and new management has nobody at the office because they are too cheap to hire staff in office to check in, they would not allow us in until exact time and accused my wife of raising her voice at her because she was confused. We're not allowed to ask why you don't check in early? Safety Concerns: Mold in walls, blood spots of contamination on front and back of door to bathroom upon arrival, handrails directly outside room unsafe with loose hardware and could fall easily, eroded stairs on south side causing fall/trip/collapse hazard's they are not safe, light fixtures missing with wires hanging out, electric covers open to electrical shock, electric socket burnt out creating yet another electric shock hazard, mouse hole in front door, dog's barking out back all night long, towels have what looked like pee on it, water soaked walls with drywall bubbling creating possible mold. Corroded pipes spraying rusty metal on heads, chunks of rusty pipes in bathtub. Workers on drugs in front of my kids and making our room smell like weed. Pictures are attached of all, proving that I am not lying. Conclusion: What a waste of hard earned $$$$$, a year of saving for this trip to visit Sea World and see the sights. Now my kid's say they never want to come back to California. Thanks a lot Sandcastle Inn. This was an absolute nightmare. You could offer a lifetime of free stay's and I would not even consider it!

They had the time for check in on booking.com as 00:00-11:00 but didn't let us check in until…read more11:00. The room was ok and spacious but had men's underwear on the floor. There were holes in the blankets and shower curtain. The sheets had come off the bed and there appeared to be a shart stain on the mattress. Otherwise the motel was pretty big; had a microwave/fridge and spacious shower. Bad area with lots of weirdos that yelled a lot. It smelled like crap.. especially check-in. And also the owners of this place don't report any crimes to protect their business, there's been murders and missing girls at this motel in the recent past that they are hiding.

I'm here right now thinking why did I even pay for this room but the real reason why is because it…read morewas cheaper than any hotel on the a weekend but I'll never come here again and I'll show u why

Great host, amazing food I was just passing through for the day but I eventually want to come back…read moreand stay for a weekend.

Went in the off season, super friendly staff and great overall experience. Only critical feedback…read moreis that the hot showers require a trick to use and we ended up taking a sink shower, however the host at the time was more than happy to help show us the trick with the shower when we let him know later that day. Also the phones were not working at the time, which meant we could contact the hostel when we were on our way there. The actual campsite is a fairly large dirt plateau that overlooks the pacific. Insanely gorgeous. You need to carry your gear down to the campsite, but no big deal. Fire rings are available (free). I will be coming back in a month from LA, just to spend the weekend here. It's worth it. $8/person/night when I went. Also- there are two ways to reach to the hostel. 1) stays on a paved road (I've heard) from the local, nearby town. 2) is a dirt road that is insanely beautiful to drive. Not very challenging, 2wd in dry conditions is ok, some ground clearance needed. It's a Jeep road. You might do it in your Toyota Camry, but it would be hell. Spotty cell service, remote road. Rock on, Happy Trails

Had a great stay and would absolutely return. The hotel has a clean, modern feel with a subtle…read moreEuropean flair that really sets it apart. Everything felt fresh and well-maintained, which made for a very comfortable experience. One of the highlights was the breakfast. While it's an additional cost (around $13), it was definitely worth it--delicious, satisfying, and a great way to start the day. The room itself was on the smaller side, similar to what you'd expect in a European or New York City hotel, but it was thoughtfully designed and made excellent use of the space. The Nespresso machine was a fantastic surprise and a much-appreciated touch. Overall, a stylish, clean, and enjoyable stay--I'd happily book here again.

So Disappointed Made a non-refundable, pre-paid 2 nights…read morebooking that was scheduled a few weeks out. I called the Hercor desk that morning of check-in to advise of an urgent inability to travel, but since the reservation was pre-paid/non-refundable I would offer my room to another of the traveling family. The front desk said I needed to go through my Expedia booking to advise whom would use my booking. Okay, I said, I can do that. Sent the message through Expedia to advise the name who would use the 2nd night of my booking, and followed up with a call to the front desk. The clerk told me that my reservation had been canceled for 'no show'. What? I had said I called the previous day to advise, and followed the instructions given. The clerk refused, unwilling to made amends or re-open the booking to use the room that I had already paid for. I kindly asked she push my request up for review/approval, but did not hear back. I called Expedia on that cancellation, they too called the hotel. Expedia said I needed to call the hotel directly and ask for the manager, after the holiday. I did that, and yet still no response, or any sort of acknowledgement. I am not looking for a refund, only a little kindness and empathy for helping travelers in need. I suppose when they already have your money, they don't have to care.

I reserved the largest gondola for my birthday on January 28th last year and had called multiple…read moretimes beforehand to ask questions and make sure everything was set for my party. No one ever mentioned a deposit was required, so I assumed my reservation was confirmed. When I arrived, I was told they didn't have my gondola reserved. It was extremely upsetting and honestly ruined my birthday celebration. What made it more frustrating was that it made me feel like it was my fault for not paying a deposit, even though I was never asked to provide one. Unfortunately, there weren't any real solutions offered at the time, and my friends had work schedules, so we couldn't simply reschedule. It was a very disappointing experience. I hope to return in the future and have the experience I originally planned, but I do hope there is clearer communication moving forward so others don't experience the same issue.

Had an amazing cruise for Valentine's Day, it was very soothing and relaxing! Alfredo was our host…read morewho also did some cool songs in Italian and Spanish! Their office was also very cozy looking! This is a fun cruise even on a non holiday!