Happy Juneteenth everyone! It's 06/19/2026 & I Desperately needed an oil change ASAP & googled for…read morefull synthetic coupons nearby in my area. This company offered a 50 percent off any oil change & texted me the coupon. I get there and one of the Managers inform me that the 50 percent only apply a to synthetic blend.Then like most shops, they informed me of other things that they claimed I needed like engine filter, full coolant flush & refill plus the fact that our vehicle ( 2022 Mitsubishi Outlander SE) with over 100,000 miles required their $104.00 full synthetic oil change.... They were trying to up-sell different packages but I ended up just getting the oil change & fuel system cleaner. I could tell that the service rep was pissed that I didn't get more things done despite me mentioning that I was searching for comparison oil change deals.He seemed offended & got a bit loud after my eldest daughter spoke to him on speaker phone from my cell & asked why he was trying to up-sell me??? The initial ( manager/tech) named Donovan remained professional but he was definitely giving off a tense/negative vibe & it's stressful because they have you pull in & pop the hood & basically I felt pressured to get the expensive oil change despite only stopping by to get a quote of how much it would be with the coupon? Oh they offer you a complimentary bottle water, it's a gimmick for sure! I feel like this company coupon offers are BAIT & Switch & misleading! The employees remind me of car salesman...say anything to seal the deal & try to get customers to spend extra money! The guy showed me the dipstick but the oil looked kinda dark, I mentioned it and he claim it was residual from the old oil or whatever...dude definitely had major attitude & a hostile vibe. They had the nerve to have a sign that says honk your horn when you leave if you had good service ( rolling my eyes) because nobody honked their horn including other customers who left before me. I just left there feeling uneasy as if I got scammed & a feeling of distrust! Honestly not sure if they really added new oil or not????! I really regret stopping here first, should have went by one of the other businesses that Google suggested.

This is my second time to visit this location. Decide to give them another chance and still same…read moreissue no improvement. I came to get car inspected and was told the computer was down, I'm visiting today for an oil change and being told same problem. When I asked the young lady why is this always a problem the young man came from behind a vehicle and said "what did she say" his demeanor and tone appeared aggressive. While I sat in the car the young man came over and we begin to talk and I explained to him he may want to tone it down. He appear to receive my advise and ask me to please come back. Sometimes we must take a few minutes to encourage our younger generation times are different and life is lifing for a lot of them and they remain silent which is why we have so many mental health issues. I'm glad he listened and my initial negative became positive feedback

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"

Been to this store several times and always had good service. Beyond that, each and every person…read moreI've dealt with was respectful and I appreciate that. Hard working group in the heat of Houston.

I've been coming to this location for years & can say service is consistent, I've had no issues &…read moreI'm actually getting what I'm paying for. Like it or not, we know when it comes to car maintenance, it's assumed women don't know much & can be taken advantage of. I'm a lil different. I love cars & know a thing or 2. Not an expert but know when I'm being bs'd. Can honestly say I've not been messed around by the crew here. Of course, they've gotta do their job & try to sell a lil extra service, but it's never been like do it or your car will blow up. No pressure at all. Wait time is never been too bad, even as I sit here in a Saturday morning. If you're near by & want a chill oil change stop by this location. Yelp on my friends!

$27 for oil change here. $39 at jiffy lube. Hmmm…read more This shop is located directly on 249 and on the left side of the Shipley's donuts (who can't miss that icon?). The shop surrounding is pretty much dilapidated but still gets the task done. Why spend $39 down the road when for $27 oil, oil refuse charge and tax included? Sure, you might not want to take your BMW/Mercedes/Lamborghini here but for more than $10 bucks saving you can come back at a more frequent timing to get that oil changed and keep that engine running. Other services here are your usual transmission flush, inspection, windshield wiper change etc.

Excellent service and friendly team, very happy I chose to come here because they get the job done…read moreand their prices are extremely fair!!

Took my car in May for gasket work. Took back 9/2/2025 because of oil leakage Jose confirmed the…read moreleakage wanted to charge me again. Then after a while he offered refund on the parts of $113 even took money out of his pocket the owner not sure if his name but wears the red shirt angrily snatched the money and said no. Bottom line the have stolen my 2011 ford flex. After police called and a trip to the ER because of unnecessary stress he now says I owe a diagnostic fee which was not disclosed at anytime to release my car. Now he won't answer the phone to see how much diagnostic cost is. Beware my friends.

These guys are a little family owned place tucked discreetly in North Houston. I just happened upon…read morethem while needing a state inspection for my vehicle. WOW their service is top-notch. They went above and beyond for me. I have read their other reviews since and I completely understand their five star rating. Don't give your money to the big companies. Help out this little family operated business that understands the importance of honesty, integrity and quality workmanship. I give them one hundred stars over this five star limit.

The team here has always provided amazing service and communication. I don't feel pressure to pay…read morefor more service, but they always let me know if additional concerns shows up and give me pricing as well. I don't have a performance car, so I was intimidated when I first came because I thought the price might be higher. However, they had competitive pricing, or even better than the dealership!

Great service! Always bring my car here to get it fixed whenever there is a problem with it and it…read morealways comes out working better than before!

Horrible experience with alignment of vehicle. It was taken once and they aligned it, rode horrible…read morewith the steering wheel driving completely sideways and it driving straight. Took it back to them and they tried blaming it on me and charging me $1,200 to get new dealership parts when it's a 2025 brand new truck out of the dealership. I took it to another shop and they aligned it properly for $75!!! They wanted to charge me $1,200 for something that was never an issue and it was their part for not aligning it correctly at all.

Is it in Firestone's Mission statement to take advantage of every customer walking through their…read moredoors? I was told this tire needed to be replaced. Took it one other place and they were immediately able to patch it up not even mentioning having to replace the tire

I started going here after some terrible experiences with my mechanic of several years, and E1 has…read moreconsistently been great to work with. I decided to give them a shot after such an incredible experience getting my windows tinted at their other shop. I am car illiterate and they're super patient with me. They've caught and thoroughly explained improper past fixes and what kinds of issues I have. They are proactive in communication, are friendly, and the ability to get an uber ride to and from the shop on their dime is incredible. They've also given me a loaner to use when they've had my car for extended periods. My last shop (European Service Center ) felt like I was picking up a part time job just to get any communication and my car would sometimes be there days on end without getting worked on. I feel like E1 is super respectful of my time, cares about my business, is very professional, and keeps me informed without me asking- it's so refreshing and appreciated. They are not the cheapest but also not wildly expensive either; their pricing is on par with my last shop and things are actually done right. I recognize that things don't always go perfectly and care a lot about how a company reacts to makes things right. I had a slight issue with my struts repair after about 9 months after the fix and they stood behind their work no problem and fixed it promptly (they have a 3 year warranty on work done). Just a great business.

Excellent customer service, price, very knowledgeable and were able to resolve the sensor problem…read more It was a 45 min drive but totally worth the effort. They have my trust and business. Thanks

Business owner is snarky and only seems to care about people's cars if you're paying them…read more If this is how they respond to "Please don't leave your ads on people's property" then I can't imagine how they would respond to complaints from their customers. Take your car elsewhere since he seems to be more concerned with clapping back than actually resolve issues.

From the owner: 24 Hr Mobile Mechanics And Roadside Assistance Here To Help! Rain Sleet Or Snow Addison Affordable…read moreAutomotive Coming For Sho! We Really Appreciate Your Business And Ready To Serve You!!

Darwin was kind and had lots of patience with me in answering all my questions. I was definitely in…read morelove with the fact that all this great work he can do, can be done where ever I am located with the issues. To me that's valuable service. when you can't move your car to get somewhere and a mobile service can come to your rescue that is valuable, especially when you have children driving. I will definitely be saving this number on speed dial

From the owner: Mobile Mechanic. Auto repair service: oil change brakes and rotors, and calipers, battery swap, and…read morealso do stereo installation for cars under 2015. call now for a estimate or message