Excellent experience with Forest Hill Automotive! They were honest, professional, transparent, and…read moretruly cared about getting the job done right. I really appreciated their communication and integrity throughout the process. Unfortunately, I cannot say the same about German Motors in Clifton. Based on my experience, I was given information that I later found to be untrue, and I felt that I was not treated honestly or transparently. After dealing with that experience, finding Forest Hill Automotive was a breath of fresh air. I highly recommend Forest Hill Automotive for their honesty, quality work, and professionalism!

I've never had as bad of a customer service experience in any category as I did with this business…read more They held onto my car for 5 days, were unresponsive when asked for updates and finally diagnosed the issue with my vehicle but did not quote me on fixing it, tell me how long the repairs would take or even give me a timeline on when they could prepare an estimate. Finally after a day or two or waiting and ignored texts and phone calls I just showed up at their door. One would think they would apologize profusely, explain how busy they'd been or at least address their lack of customer service but instead, they basically tossed me my keys and said you can take it home. So 5 days without the vehicle, no estimate on repairs and now work completed. Utter waste of time and felt disrespected throughout.

This place is beyond amazing. I told them my problem and they fixed it no problem and they provided…read moregreat costumer service. If it wasn't for them i wouldn't have a car right now they fixed all problem that i had and didn't hit me with some bull charges that i usually get hit with when i go to other places. But overall, This is my go to place all the time now.

I had a nail stuck into my tire, and went to this auto mechanic spot last minute. They attended me…read morethe minute I walked in, plugged in the hole and within less then 5 minutes I was out of there. The staff are friendly and funny, they crack jokes often. Overall, very good service, I recommend!

Terrible experience. Not only will they try to rip you off and add thousands to the online price,…read morebut the sales associates know nothing. The person I worked with was typing in my questions about the car into ChatGPT. I wish I was lying.

(Update)Jay, your public response appears to be nothing more than a canned PR statement. I emailed…read moreyou immediately after you posted this, and 24+ hours later there has been no response at all. At this point, the pattern is clear: the dealership is willing to publicly "express concern," but unwilling to provide any written explanation, accountability, or solution privately. To date, DCH Montclair Acura has: -Delivered a vehicle it could not legally title or register -Failed to disclose a title problem at the time of sale -Refused to explain the title issue in writing -Suggested I continue driving with expired registration using a dealer letter, which offers no legal protection -Refused to provide a loaner or any lawful interim solution Asking a customer to "reach out" publicly and then ignoring them privately is not customer service -- it is damage control. If the dealership truly intended to resolve this, it would do so in writing, with transparency and a concrete plan. That has not happened. I am proceeding through formal regulatory channels. This response is for the benefit of future customers.

Michael works tirelessly and cares about his customers. Michael seeks out cheaper sources for…read moreparts (used/refurbished gas tank at 1/2 the cost of a new one) when you need him to fit into your repair budget and always does a wonderful job on all my repairs. He's worked with me on payments for larger repairs and carefully explains everything that he is doing and shows you what is happening so you are never left to wonder. He will explain what is required, recommended, and coming down the road. I trust all my auto repairs to Michael at Peter's Service Center and highly recommend him. Thanks Mike for everything you continue to for me and my cars.

I have been going to this shop for 26 years, and it turns out there is zero loyalty. He will rob…read moreanybody and doesn't care who it is. I am completely done playing games after spending thousands of dollars here for repeated misdiagnoses while my car is still broken. ​Let's look at the track record: ​The Starter: Months ago, I paid $550 for a new starter based on their diagnosis. It didn't fix the problem. ​The Charging System: Before that, when the alternator wasn't charging, they bypassed it with an external voltage regulator. Last week, after getting a new alternator and a new PCM (computer), the battery light came right back on--meaning the PCM wasn't the actual problem either, and that was another wrong diagnosis. ​The Current Situation: Then I was told it was a transmission switch. I spent $300 on that part, and they expected me to bring it in while I'm still dealing with the exact same unresolved issues. ​To top it all off, he actually had the audacity to try and shake me down for $300 he claims I owe him, when I have already handed over thousands for his incorrect guesses and failed repairs over nearly three decades. ​I am done paying for guesswork and betrayal. At this point, I am filing a complaint with the Better Business Bureau and taking all of my documentation straight to an attorney's office. Do not trust this shop to properly diagnose or fix your vehicle.

Great guys work here. I go here for all my auto needs. They know my car like the back of their hand…read moreand this relationship over the years helps them suggest what is best for my car. They give you options and work together for what is best. I have a high milage car and they keep it running like new. They work on all the family cars. I buy the parts I like they do the labor. Great deal!

best auto repair shop I've been to it feels very welcoming and friendly I consider myself lucky to…read morehave found such a good shop I definitely already started recommending my friends/family

As a single mom and a woman who lives alone, I handle everything from car repairs to plumbing…read more While I can hold my own in some areas, I'm definitely not an expert in car mechanics. Bringing my car to a shop can be intimidating because, let's be honest, it's easy to get taken advantage of when you don't know all the ins and outs. But SOS Car Fix has been an absolute game-changer for me. They've always treated me with fairness, respect, and genuine kindness. I never feel like I'm being talked down to or upsold on things I don't need. Just yesterday, I went to pick up my car, and they had already cleaned the snow off and had it warming up for me, knowing I was on my way. It's those thoughtful little touches that mean the world and show how much they care about their customers. I can't recommend SOS Car Fix enough. I will NEVER buy a car that they won't work on. Trustworthy, professional, and kind--what more could you ask for?

I travel 45 minutes to get to Lucas and his garage. Try and find a more honest person !! He's…read moreknowledgeable and fair with everything he does. He's been working on my vehicles for over 15 years.

Everything. Quality of work, time taken and the car looks like new. My car was broadsided by a car…read morerunning a red light

Gigi and Jerry were phenomenal to work with and true professionals from start to finish!read more

Joe Guarino Auto Repair comes highly recommended for all your automobile mechanical needs from the…read morelittle maintenance things such as oil changes to the big jobs! I have been on the market for a new mechanic for a long time. My car broke down and was towed by AAA. I found Joe Guarino's as an approved shop on the AAA site. Their reviews were absolutely impeccable and there were so many people that took the time to review them! None of the other shops had many reviews and if they did have a few reviews, they weren't that great. Joe's shop really stood out! It was nice that I was able to schedule an appointment online over the weekend in the late evening and I promptly received a call back from Rich in the office, who is just wonderful! They are very honest and fair. They could have taken advantage of the situation being my car had to be towed there. We suspected the problem was much bigger than it was and they assured me that it was something minor and I didn't even have to pay a ton of money. It was very affordable. They are "woman" friendly and still take the time to explain everything to you in lay-person's terms to where you can understand. They do not dismiss you or talk to you like you're "just a woman"! They look over everything and assess your vehicle for any and all issues and breakdown what is priority as well as what is not priority to fix. They even take the time to explain proper maintenance items and at what intervals they are suggested to be performed. They take the time to ask you questions about all repairs you have had done so they can put it into their system and get to know your car's history. This helps to asses things as they come up and gives them a holistic full picture which helps for future accuracy in diagnostics. I have never seen (in my 52 years) any mechanic take the time to do this. It's exceptional! That also take time to break down the bill and itemization for you so that you know what you are paying for. The gentlemen (owner and office manager) there are so very pleasant (Joe and Rich) and just so personable. You will never find another mechanic shop quite like this one! I promise!

Charged me about 700$ for a little 110amp alternator. Lost more after because they didn't notice…read morethe serpentine belt wasn't even the right size. Great people but they weren't as knowledgable as I expected.