I've been working with Vicki to plan a family trip to celebrate my mom's 80th birthday. We're…read moremid-way through the process and it's abundantly clear that Vicki and Al are absolute gems. I'm really enjoying working with them!

I found ScheckTrek Travel through Yelp! when I started to panic about finding the perfect place for…read moreour honeymoon that still fit within our budget. My fiance and I tried to research different honeymoon locations on our own, but there were so many places to go, hotels to stay at, flights to book, excursions to plan... the options were endless and we ended up more confused than when we started. Vicki called me the same day I reached out to ScheckTrek. She immediately took over and within 2 days, had already sent me over a list of destinations and hotel packages that fit what we were looking for. I had to change our budget a couple times throughout the process and Vicki was super accommodating. She continued to send over honeymoon options until we found one that matched everything we were looking for at a reasonable cost. Vicki has been a life saver! She has been so helpful throughout this entire process and made everything so simple and easy for us. I've never had to wait more than 24 hours to hear back from her and even after the trip was booked and paid for, she's emailed me with followup reminders about the honeymoon. It's been crazy trying to keep track of all the details of the wedding, so having someone as organized as Vicki handling our honeymoon has been amazing! She's saved us so much time, stress and headaches and that's priceless. My fiance and I can't wait to visit St. Lucia for our honeymoon next month! I know it's going to be a very special, once in a lifetime trip and we have Vicki to thank for making sure it's everything we wanted!

It was great working with Lion Travel U.S. for a group tour. Honestly, if you're trying to…read morecoordinate a massive group of 25 people like I was, just save yourself the headache and go with them. Our group was all in that 25-30 age range, and trying to get everyone on the same page for a Taiwan trip was a total nightmare from the start. We were all pretty stressed out just thinking about the logistics, but we chose Lion Travel because they're such a powerhouse for Taiwan and they clearly know the island better than anyone else. They basically took over and had the entire itinerary set up for us so we didn't have to worry about a thing. We wanted to see all the classic touristy places--everything from Taipei 101 to Jiufen and Shifen. The biggest challenge was definitely the Taipei 101 fireworks. If you've ever tried to book anything for 25 people during a huge event like that, you know how notoriously difficult it is to find vendors who can actually handle it. Lion Travel moved incredibly fast and managed to get everything locked in despite the hurdles. It was a total end-to-end service and honestly felt seamless. Instead of us arguing over directions or bookings, we actually got to enjoy the trip. Professionalism was 10/10 and they provided a service like no other. Every single person in our group had a great time. If you have a big group and need a team that actually has the connections to make things happen quickly, look no further. Coordination: 5/5 Expertise: 5/5 Value: 5/5 Overall: 5/5

DO NOT USE LION TRAVEL'S SERVICE. THIS COMPANY EXPOSE ITS TRAVELERS TO UNSAFE, UN-HEALTHY,…read moreUN-SANITARY CONDITIONS CAUSING HAZARDOUS HARM! Lion Travel made numerous false and misleading representations and repeatedly demonstrated a disturbing disregard for the physical safety, health, and well-being of its customers. For example, the company placed guests in a hotel that housed cats without making sure it's not a health concern for travelers. This level of negligence could have triggered a severe respiratory reaction or even a life-threatening medical emergency. The hotel accommodations were also shockingly unsafe. No elevator, bathroom lacked basic safety features including a shower door/curtain, safety grab bars, and anti-slip mat. After showering, the entire bathroom floor became dangerously wet and slippery, creating a serious fall hazard that could easily result in broken bones, head trauma, or even death. Another family left the tour that night. At the hotel, we suffered close to one hundred bedbug bites and later confirmed by a dermatologist to be bedbug bites. We caught and killed a bedbug on the bed. The bites caused severe allergic reactions, intense itching, elevated blood pressure, headaches, and significant emotional distress. This injury completely ruined not only the tour itself, but our entire trip in Taiwan. Unbelievably, Lion Travel feels they are only responsible for one night hotel charge. The company further endangered participants with a 1.5-hour bicycle ride in extreme heat and humidity along a route with virtually no worthwhile scenery. Conditions were so severe that one nearby traveler rode for only ten minutes before becoming intensely flushed and appearing on the verge of a medical emergency. In another incident, the driver assured us that a mountain hike would be easy and manageable. However, there were absolutely no contingency or safety arrangements for travelers unable to complete the hike. As a survivor of triple bypass heart surgery, I began experiencing chest tightness and shortness of breath at the midway point and physically unable either to continue to the summit or return safely to the starting point. I came dangerously close to suffering another heart attack. Lion Travel promised but didn't provide an English-speaking tour guide. The driver had extremely limited English proficiency. So I was unable to understand the tour information, cultural explanations, or instructions, which diminished my ability to appreciate the advertised experiences. In addition, several major attractions and activities promoted in the itinerary were either misrepresented or not available at all. For example, the promised "National Banquet" in Puli was never provided. At the Golden Needle flower farm, there were no Golden Needle flowers to see whatsoever, and travelers were left sitting idly for the afternoon. At Carp Lake, the boat rental had reportedly been closed for a long time, yet the tour still stopped there primarily for restroom use. Similarly, at Chi-Mei, there had been no food production activities to watch, and once again the stop appeared to serve little purpose beyond providing access to a restroom. These repeated disappointments created the impression that the itinerary was outdated, misleading, and poorly managed. The driver also failed to arrange adequate restroom breaks throughout the tour. On multiple occasions, we were forced to relieve ourselves outdoors in the open. At times, passengers were even forced to use small plastic bags inside the tour van as makeshift toilets. This was degrading, humiliating, and risking urinary tract infections; unacceptable for an organized tour. It is deeply alarming that a company as large as Lion Travel could operate with such a gross negligence and repeatedly expose its customers to serious and potentially life-threatening dangers. Despite the seriousness of the bedbug bite incident, Lion Travel only offered a small compensation, which is totally unreasonable as the pain and suffering lasting not only one night, but for the entire rest of the tour, the remainder of our 5-week Taiwan trip and beyond. In addition, exposing us in hazardous ways that risk our lives is a very serious matter. DO NOT USE LION TRAVEL'S SERVICE. THIS COMPANY EXPOSE ITS TRAVELERS TO UNSAFE, UN-HEALTHY, UN-SANITARY CONDITIONS CAUSING HAZARDOUS HARM!

Great Service and prices, me and my wife continue their business almost every year, owner was vary…read moreknowledge about the tickets and travel information, we loved the Service! !

5 star service! 5 star food! 5 star sightseeing! 5 star hotels!…read more If you want to enjoy your trip without any worries, signet is your choice.

Went to Vietnam for 9days. Excellent tour guide, 5stars…read morehotels. wonderful food. Trip arrangements were suit for the weather.

Subject: A Wonderful Experience on Qatar Airways Flight QR735 (Doha to Chicago)…read more On Monday, June 15, we traveled from Doha to Chicago on Qatar Airways Flight QR735. There is so much we could say about this journey, but in just a few words, we would like to say that this flight truly won our hearts. We traveled in Business Class, seated in 8E and 8F. Everything about the journey was exceptional--from the comfort and cleanliness of the aircraft to the outstanding service provided by the cabin crew. We would especially like to express our heartfelt appreciation to the flight attendants Ruchi and Parinaz. Their warm smiles, kindness, and caring attitude made us feel like family throughout the flight. Parinaz, in particular, made us feel as though she were our own daughter. Her genuine care, affection, and professionalism made our journey unforgettable. We are proud to share this wonderful experience and highly recommend Qatar Airways Flight QR735 to all travelers. The excellent cleanliness of the aircraft and the exceptional hospitality of the cabin crew, especially Parinaz, deserve the highest praise. We are delighted to give this flight a 5-star rating and look forward to traveling with Qatar Airways again in the future. Thank you to the entire Qatar Airways team for making our journey so comfortable and memorable. Sincerely, Amrik Singh & Family

Derick was super responsive, helpful and patient. He made our trip super easy and very enjoyable…read more Highly recommend!

I have been going to Veronica for 20 years and she always takes good care of my family and…read morevacation and always get great deals and if l need anything she always calls me right back to answer any questions l have ,Thank you Veronica !!!

I had used this travel agency before in 2018 and they did an okay job planning our trip to Italy…read more Now in 2022, I cannot recommend them due to lack of interest in assisting us in another trip to Italy after two failed attempts to contact them and returning my calls and emails. Not good! Isn't this your business?Now you're forewarned.

This is the only travel agency I will go through. Judith is great she always takes care of all my…read moretravel needs. Whether it's a short trip in the states or international. She does a great job by helping find an air fare or package according to what I ask for or need. My family and I have been going through this agency for s couple years now and their work is consistent and always meets my expectations which makes my traveling experience all that easier. It's nice that they also offer notary services which is sometimes needed for traveling. I've realized it's always easier to go through an agency and know exactly what to expect when traveling and let the pros handle any bumps in the road.

Been coming here to do my taxes for years ever since they were located off Valley Blvd…read more I've never had issues with my taxes. There's about 3 staff in the whole office and during tax season they do get a bit packed but the wait isn't too crazy. They tell me then and there how much I will be getting back. They even set up direct deposit if you provide them your checking account routing information. I feel very comfortable coming here and the price they charge to get it completed are reasonable. I would totally recommend anyone looking for tax services done to come here. 2 thumbs up! tips: *Staff speaks Vietnamese and English. *Bring cash to pay for the services that they provide. *They do taxes (depending on the type of taxes you do), help you book flights, and do notary ($10). *street parking *located on the corner and is across the street from the high school

Highly recommended. We had a great experience. The process…read morewas made quick and simple. Our visas arrived in two weeks. The manager, Chinh Bui, is very courteous, professional, yet warm and personable. Thank you for providing excellent customer service.