Called this morning to book a trip to China. I spoke with Ray and was very informative on what i…read moreneeded to travel even though i did not book something yet, he took the time to explain travel in China. It is very hard to find good travel agents, i will definitely book my next trip with his agency Elite 5

I was at LAX with my 3 young kids, about to start our 2 week trip to Vietnam and realized I made a…read morehuge mistake with our visa (hot tip - every person with a passport has to have their own visas, including kids). I frantically called and spoke to Ray, who was so calm and honest and helpful - he definitely went above and beyond for a stranger. Later that evening, when I was more composed from the stress of rescheduling our entire trip, he patiently walked me through his services and passed along helpful advice. Ray definitely made this otherwise worrysome experience so much less awful and his kindness gives me optimism for the world, will definitely connect when I need travel services

Went to Dubai. Upon landing couldn't find rep driver to take us to our hotel. All our excursions…read moreprovided by company not confirmed. We had to individually call each one. Numbers provided were not direct and time difference made it very difficult to contact. Will never use again.

I will never use Viatur Travel again. I booked a trip to Dubai using this travel agency. In the…read morebooking process I never received updates or my itinerary until the last minute and only because I requested the information. Our travel agent "Monica" reassured us that everything was well coordinated and that we would be greeted at the airport upon arrival. After a 16 hour flight ..this did NOT happen. Losing confidence in our travel agent we were forced to confirm pick up and arrival times of every excursion we had booked. This was very time consuming and stressful. Dubai is a beautiful place to visit, I just wish our vacation had been more stress free.

I was pulling my hair out because we are going on a family trip to Europe. My mom and I are going…read morefirst and then my husband and son are coming second and then my son will be returning with me. But the airline and online booking sites could not understand that and they wouldn't let us book a flight for my son because he looked like he was unaccompanied on his flight back to the US just because I had already booked my flight. And I was buying his ticket separately. The airlines were of no use. And then I remembered that there's travel agents. I called Dynasty. I talked to Jason. He totally got the situation quickly. I was able to explain all the nuances of the type of flight I wanted the multiple legs and different people coming and leaving and our minor situation and he got it all sorted in record time. And the price he quoted was the same as the prices that I was seeing online. It was fantastic! I just wish I thought of calling them sooner! It would've saved me a week of stress watching ticket prices go up while I kept running into dead ends.

Went here because of our friends recommendation saying that Jason Fang is very professional and…read morevery patient. So, we went here to apply for China visa. It was a very simple and smooth application process. Jason answered each of our question that we had very patient and clear. I would totally recommend to go to him if you want to apply for China visa or booking a flight etc. very satisfied indeed.

The service I received from this travel agency was exemplary, characterized by helpfulness and…read moreattentiveness that met my needs effectively.

Excellent work and great treatment helped threw my whole trip guided me to experience the best…read morevacation

Called the office and spoke with David regarding applying for a VISA to China; David was…read moreknowledgeable and very helpful over the phone and will definitely visit the office next week and have David handled it. Thank you, David.

We did a presentation and told we would get a free cruise and two night hotel stay.. Well vouchers…read morerequired you to enter your bank account info in to activate vouchers and of course there were fees to activate... No thank you

Be very careful when you deal with this mon and pop company, they are every thing is non refund…read moreable, I mean every thing every thing non refundable, they book hotel with experian.com pay for cheap non refund able room, then they wouldn't tell you!! I do have very very bad experiences with this travel agent, if I can give them a minus star I would do it, terrible company, irresponsible company, I want file a small claim against this company's but it is not worth my times and energy for few hundreds dollar!! If you give them any money think "NON REFUND ABLE", they would take advantage of senior people like me without blinking of the eyes, I am so disappointed it, when deal with this horrible company!! following picture is what travel agent call city view In Ho Chị Mình City in Việt Nam.

Cali Travel has been wonderful. They've been very helpful, concise and extremely responsive…read more Especially Han. She's been a delight to work with. I highly recommend Cali Travel for all of your travel needs!

Excellent service and very friendly staffs! I had my China visa renewal and they helped me and made…read morethe experience easy!

Book 4 time to China excellent service and cheap price 1400 for 16 days airfare foods and toursread more

Albert has been my go to guy for any travel booking needs…read moreHe's been very helpful, with International or domestic flights for our family. I totally appreciate his help and goes above and beyond. I highly recommend his services.

I've used Albert before on a few occasions and he was fairly responsive and helpful. BUT that was…read moreuntil recently when I referred my mom to him for some information. My mom wanted to travel through South America, down to Argentina and then hop on a cruise to Antarctica. I've always seen deals for cruises to Antarctica from Argentina. So I had her call Albert for some advice on this type of journey. To my surprise, my mom had a terrible phone conversation with Albert. Not only was Albert rude to her, he criticized her for supposedly confusing him with her questions. The most shocking part was when he questioned why she would travel to Antarctica and that it was super hot! Um, really? I have no idea why he would think Antarctica is hot. Last I checked, it's -24 degrees Fahrenheit down there! And this was just the tip of the iceberg (pun intended). He then proceeded to tell her that he was really busy and that she was wasting his time. Told her to just go to his office instead. I understand if she's not a customer and just a random caller with questions. However, she was a referral from a customer. Even if she was just a random caller, why be rude to the person? The whole "Antarctica is super hot" comment was just perplexing. A travel agent made this comment...a travel agent. And to make her feel stupid for asking about cruises to Antarctica was unnecessary considering these cruises DO exist. The poor treatment of a referral from a regular customer was very disappointing. Needless to say, I'll be searching for a new travel agency.