Respectfully, these are the same valid potential customer questions from a person (me) with a…read morehistory of experiencing bruising and skin peeling from an eyebrow soft waxing encounter, that were also presented to two other licensed professionals in the industry that provide the same waxing services you offer - in addition to sugaring services; the difference is that as professionals the other two business owners extended the professional courtesy of speaking with me knowing I was a potential customer and appreciated the questions using the questions as an opportunity to educate a potential customer about industry changes and better products on the market that better accommodate customers with very sensitive skin, like myself. What is abundantly clear, is that you are refusing to hold yourself accountable and failing to take responsibility for initially informing me (by your own admission) that you did have availability last evening to have a brief planned discussion about important questions very personal to my eye brow waxing experiences until at the last minute it was decided it was no longer convenient for you. I was already planning to cancel the appointment as I was indirectly sensing a lack of motivation and effort on your part to engage with me as a potential customer. I have no desire to conduct business with an individual who cannot make the clear distinction between a well-informed potential customer making a genuine inquiry versus a business solicitor, nor do I wish to conduct business with an individual who doesn't have enough respect for their craft or enough respect for a potential customer to not make themselves available for a mutually planned brief standard phone consultation to determine if they can be of service to a potential customer. As a consumer and potential customer, this is the first time I have ever encountered this type of response from a business owner. It is also evidence that your establishment does not meet three of my very important business criteria, not realized until this encounter, lacking competence, professionalism, and lacking the ability to hold your own self accountable to your own questionable business standard implied in the last absurd response. I am glad I had the foresight to have had a short list to work from, already having an alternate booked appointment with a true professional who had no issues doing their job, making themselves available and competent enough to comprehend that addressing my valid concerns are relevant to my specific and very personal experience and also used the opportunity to educate me about the how waxing products and services have changed over the years since my unpleasant encounter years ago with a soft wax product that caused me great discomfort, rather than offending and making an unwarranted assumption about my questions being about business research. Here's some professional free advice - enroll yourself into a customer service 101 class (Client Care and Potential Customer Communications Enlightenment) with an emphasis on business/customer awareness and for good measure enroll in a class on business ethics (accountability 101). Please carefully note, I do not wish to receive any further forms of communications from you personally or as a business entity as I have moved on.

I've been here a bunch on my own it seems when I make appointments for my mom and I or my sister…read moreand I they have a problem getting us both in in a timely manner the first time i was understanding it was Mother's Day weekend waiting 45 min after having an appointment is annoying but understandable today I booked middle of the week my appointment was at 1 it's currently 2 o'clock and my mom is still back getting her full set while I've waited upfront the entire time if you can not take everyone in the party be honest about the wait ask them to come in later don't have them sit up front for over an hour because you're poorly staffed we will not be coming back

5 Stars! I am new to the area and walked in for a UV gel fill in and was blown away by the…read moreprofessionalism and thoroughness of their service. Special shout out to John who did an incredible job. I highly recommend this salon!

Ashley, Reily, and Jen are great. Haircut and pedicure top notch. I highly recomend this place…read more I've been going there for years now

I've only been twice so far and can already say that this place (and Jenn in particular) is…read morefantastic. Thank you for the excellent haircuts!

Excellent haircut. Nice place! Kind owner. My husband and son were very happy. Unfortunately,…read morewe don't live in the area, but I would still recommend her!

Set up an appointment on line and then double checked by trying to call. No answer when called and…read moreno voice mail set up to leave a message. Drove 20 minutes only to fine out that i didn't have an appointment. Web based appointment site and voicemail should be operational as a courtesy toward your clients.

Used to be happy with this salon, but it has gone downhill badly since Covid & the owner has given…read moreup on the place. It is dirty, dusty, owner always has a bad attitude. The salon website does NOT accurately depict what the salon is about & how it looks. Try some other local salons that will be more friendly & do a better job too! I have attached 2 photos, one of a soft brown I wanted for my hair, and the other one is a harsh, really dark brown, that I got from Stephanie the owner. I was so upset.

Purchased a groupon for full highlights, color and condition and style. My daughter got a…read moremani-pedi at the same time. Going in, my hair was a side part, one length and no layers. I asked for long layers and some highlights to brighten it up a bit. Leaving, I had three choppy layers, the hair was cut in the center, and the side layer was higher than my left year when I combed it over to the side. The stylist told me "dont freak out, Im cutting it for center, even tho you have a side part". The highlights were layered in in sheets, leaving me with vertical stripes, in addition, she must have run out of color, because the entire bottom layer was left as it was. Color selection for highlights was VERY different from my hair color. Long story short, my savings of $50 has cost me OVER $600 to fix, between color correction and cuts. It has taken me three weeks to be able to write this review without crying.

Mary is terrific - she is kind, considerate with years of experience giving customers what they…read morewant & need. Reception is very good as well. Salon staff works as a team.

Clean, cozy salon with friendly, professional and talented staff. Highly recommended!read more

Just went to Hair Flair for the first time for cut and color. Brenda evened out my color and it…read morelooks so NATURAL, like when I was young. She really listens and takes the time to get it right! Highlights can be so tricky and she made sure to keep them away from my roots, as requested, and added a glaze at the end to tone them down. The results are amazingly natural! I chose to show a picture with my hair up because highlights are so different when they are pulled back and you can see they are very subtle. 110% would recommend Hair Flair because of Brenda.

Highly recommend! Brenda the owner is amazing! Very welcoming and great at what she does. She…read moremastered my blonde high lights which is very hard to find.