Few things to say about this place. I've been coming here for a little over 3 years, and during that time period, I went thru 3 wax specialists due to the nature of them leaving the establishment. Don't let the owner or the the manager fool you by saying they went off to school, which is not true, and I know for a fact. Also, the services are inconsistent. All wax girls they say are trained the same. However they might be trained the same, but some aren't good at their job. And I can attest first hand to that by having to come back after the fact. It's very frustrating. Let's talk about the receptionists and poor customer service. They can only seem to hire 18 to 21-year-olds. And that's unfortunate, because, at that age, they still have not mastered the success of customer service, and I have also learned that first-hand by being hung app on by being transferred to the wrong person by being scheduled wrong. By being charged wrong. The atmosphere is very dramatic. A lot of girls don't get along with each other.A lot of them have a lot of excesses drama going on and they talk to their clients about it. Unprofessional. Whoever owns this place needs to get it together. Needs to take a couple classes on customer service. They need to take a couple classes on how to financially gain your business and how to promote your business. I wish you luck cause you're gonna need it. read more

It's always clean and the service is always friendly. Shot out to Mikayla who did a great job yesterday (2.12) and to Sarah who is also great. Thanks to the entire team for great customer service. read more

If I could put a less than one star I would Terrible service makes you wait forever practically ripped my nose off and worst off I was kicked out for having my phone on my lap during service with no warning lol so dumb read more

The wax person took a chunk out of my daughters eyebrow! She was sloppy and rushed my daughter out of her wax room. You can clearly see in the pictures. My daughter has always gotten her eyebrows waxed with just a slight clean up, she has a natural, beautiful shape. read more

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I have been coming to this place for many years, always had issues, today was the worst! They trick you into coming in,, and don't honor the services.. Sara is amazing,, but there girls always quitting.. difficult girls every time . Management is the worst.. good luck I'm done read more

Love European wax center however a few times at this location I've had disappointing experiences. I was booked with one girl who wasn't laying the wax in the right direction. She was doing it against the direction of the hair and it was breaking the hair so that my legs were prickly. The next time I came I tried to request someone else but I ended up getting the same girl and she did the same thing with the wax and left me with sand paper legs. A real bummer and waste of $$$ I drive to San Diego now to get waxed. read more

I had an event I was attending and wanted to look my best. My eyebrows desperately needed some TLC! I originally had an appointment with another company but had a dispute with them so I needed to find another place last minute. I called this location to see if there were any availability for an eyebrow wax on the same day. The girl over the phone was very nice and let me know there was availability. I was so happy! I arrived and just filled out a slip with some info. Yudira did my eyebrows. She was so nice and did a fantastic job! No pain and did exactly what I wanted. Thank you European Wax Center for saving the day! Got yourself a new customer right here :) read more

Cancelled my 'confirmed' appointment 30 minutes before I was scheduled to be there. "Another appointment (was put there)." Offered me evening or next day despite my scheduling for that time based on my availability. read more

I have to give a shout out to Felicity and say thank you for putting me at ease during my visit. I have only waxed my brows before my visit. I was so nervous to get my legs and under arms done but she quickly put my mind at ease. Her attention to detail showed how much she cared about her job and the results. It's been 2 weeks and my legs are still baby soft! read more

I liked this place mostly for the convenience. It's easy to get in last minute and they rarely make you wait. However they stopped answering the phone and now force you to text with a robot to make appointments. It's slow and frustrating and impersonal. They save their own time by wasting mine. read more

I hadn't had a Brazilian wax or full leg wax in several years. To be honest I wasn't looking forward to it. However, Sarah M was phenomenal. Not only did she make me feel very comfortable in a very vulnerable situation but her technique was quick and virtually painless. Sarah M was very sweet and easy to chat with. I'm thrilled with my smooth results and because of my wonderful experience with Sarah M I have committed to only waxing. No more shaving! If you're looking for a top notch waxer who is knowledgeable, quick and produces amazing results I highly recommend Sarah M! read more

I have to tell you about Jessica! She's Amazing!! She took her time was gentle where she needed to be and was so sweet! I got a Brazilian and my eyebrows done by her, and I'm definitely going back for her specifically! Look no further ladies and gents you definitely have to visit my girl, she'll take such good care of you. You'll thank me later read more

The service here is awful. Last time I booked an appointment at 9am, and sat in the waiting room for over 30 minutes before i had to leave. I had to reschedule my appointment. Today when I went the person who checked me out asked if i wanted to schedule in the next 4 weeks, at the same time. Never confirmed a date with me nor did she confirm the services. I get home and receive a text and email for only 1 of the 2 services i received and it was at completely different time. Customer service isn't that hard. read more

I CANNOT. Came in for bikini line and full butt wax recently. When I left, my bikini line wax was crooked and she might as well not have waxed my a-word at all because sooooo much was missed. I went back about three days later for a free "touch-up," and although the other girl got most of the remaining hair, she still missed a huge strip in the butt area. I bought a package and everything, so I'm honestly insanely disappointed that they can't get it right. I'm only giving them two stars because the girls at the front desk were AMAZING - so much better than rude girls there the last time I visited. read more

Omg, I love Sarah. I was so petrified to do a Brazilian Wax, I just started at 61. Yes having a mid life crisis... I am so blessed when they gave me Sarah. I tell everybody, she is truly amazing. My name is Andrea Tremper and I have no shame in giving my name. Truly blessed to have found her. read more

I just had the most pleasant experience with Selena. She was quick, efficient, and able to multi-task between waxing my brows and underarms while chatting with me. She deserved the $20 tip and this praise on Yelp. If I could solely rate my experience with her I would have given 5 stars. I understand businesses are struggling to find employees who actually want a job in today's world but when you're client facing it's a must. I'm rating my experience based off my encounter when paying with the receptionist. She wasn't friendly, her cell phone never left her hand, I had to ask her for a receipt, and I can only assume she doesn't play well with others in the workplace. I wanted to renew my wax pass but it definitely wasn't with her. Unfortunately you can only purchase those in person. I know this location is under new management and if they were smart they'd put someone else at the front desk who could answer calls and provide all around great customer service. read more

This was my first time getting a Brazilian wax ever, I was very nervous but I was welcomed by the very sweet staff at the front desk, a few minutes later my waxer Micayla came out and was very welcoming and made the whole process so much better then I thought. Definitely coming back!! read more

I was helped by Anna who just transferred from the Murrieta location and she was wonderful! I got a Brazilian, full legs, and underarm service and she was so quick and we had great conversation that helped me get my mind off the hair removal. I will definitely be coming back for follow up services, and it was so easy to book a walk in appointment. read more

I took a look in the mirror after a long hard couple of years with the pandemic and realized that my eyebrows desperately needed some wax and TLC. I searched online for a handful of places and found this location. Using the online website was incredibly easy and I didn't choose any particular person to help me just anyone. Luckily I got Brianna who was incredibly professional, patient, and gentle. She was understanding about my skin and eyebrow needs and even laughed at my awful nervous jokes. Everyone from the front desk staff were incredibly friendly and made me want to come back as a repeat customer. I can't recommend this place enough I will definitely be back and I'll bring my sister and my friends. read more

Brittany is the best here! She is the queen of brows, honestly never had a better waxer, if you go you have to request her.

When I reviewed this location last year I gave it 2 stars. I had a horrible experience. A service that should have taken 20 minutes took an hour. The girl seemed very inexperienced and clueless. I left in pain! A few months later I decided to give it another go because I didn't realize this location had just opened up. So I figured the girl I got was just a fluke. Well I was right because since then every time I go it seems like each girl gets better and better! And I like each and every girl! I feel safe and comfortable each time I'm there. The girls are always super friendly and quick! I'm in and out in 20 mins. Make sure you call a few days in advance if you're trying to get in on a specific day because they fill up quickly! read more

2nd visit on 8/4/12 Ask for Alaena! She will take really good care of you. Today was my second visit, my first visit was three weeks ago. Alaena is very nice and explains things thoroughly. I was very weary at first since it has been awhile since I've found a good/reliable and clean place for a bikini wax. I was very comfortable and she did an EXCELLENT job, paying attention to detail and not rushing through. Chit-chatting with her as she worked though did make time fly and I felt more at ease. :) read more

This is the only place I go to get waxed. They're very professional, they keep things very sanitary, and I like the breathing technique that they have you do so it isn't as painful. My only complaint is sometimes it is a little too cold in there, but when I mentioned it, the girl said that it was a hot day outside and so many of their customers were complaining so they just turned up the AC. P.S. Kelly is the best! I've been her client for months now and I never go with anyone else. Would recommend her work 100% read more

First time getting waxed. Went for the underarms to "feel it out" before diving right into a bigger area. I have extremely sensitive skin, so I was very worried about the pain and how my skin would react to the process. Can't say it isn't painful, because it is. I don't think I could handle certain areas, unless I used a numbing cream to help take the edge off. I could see how the Brazilian or bikini area could be brutal. But overall, I had a good experience. The receptionist was very friendly, and Danielle was very professional and quick. You could tell that Danielle did it as fast as possible and made sure to cause the least amount of pain. Depending on how my skin reacts, I may continue doing the underarms. At this point, I'm not brave enough to venture to other areas. If anyone can recommend a good numbing cream they use for Brazilian/bikini that would be helpful. read more

I had britney as my water today and she was amazing! Not like the other ones who make small talk she was super well educated and helped me learn some stuff today and I overall had a good time for getting waxed down there! She made me feel very comfortable would definitely come back for Britney! read more

Honestly the best place to get a waxing the price may be a little high but it is all worth it. They care about your face and skin, putting these products so none of the waxing things they put on you harm the skin. The first time they give you a complimentary wax and i am glad because now i will always go there for a 100% satisfaction waxing. read more

I met with Ashely W. And she was wonderful! She was informative, patient, and so easy to talk to. I came in at first but was too sensitive to finish the service. She gave me some important tips and I scheduled a touch up within a few days. I met with her again and she was pleasant, professional, and fast. Waxing is rarely ever a pleasurable experience but she certainly makes it better than bearable!! Minimal pain, and awesome personality. She's my new go to! Also, don't forget to exfoliate ya'll! Lol read more

I seriously am here once a month and never think to check in for my maintenance! I've been seeing Jesse for over 2 years and she's fantastic. She does the best waxing. I like European Wax Center and their wax, I can't go anywhere else now. read more

Great fast service. Very clean rooms and well trained professionals. I stopped for a last minute visit before vacation and they were able to accommodate me same day and I even changed the time to an earlier appointment last minute as well. Great friendly staff! read more

I love the ladies here at EWC. Everyone from the front desk to the wax specialists are always so warm and welcoming from the minute you walk in the door. I purchased one of their packages and used to see Ashley on the regular but she has since left and I saw Shayla for the first time today. She is amazing. Friendly and totally helps make the awkward experience of getting a Brazilian more bearable with her sunny disposition. Not to mention, she is incredibly thorough and that is the most important part for me. Shayla takes her time to get the job done right & for that I'm grateful. I know some people want this service done quick and to just get the whole thing over with and I totally understand that. I would as well however, if I am spending the money and going through the uncomfortable experience of getting this type of service, I want to make sure that a complete job was done. This place is no frills so don't expect a spa-like atmosphere, however if you want a friendly and accommodating environment you'll find it here. I've been getting regular waxes on and off for over 15 yrs and Shayla really is one of the best specialists I've been to. I highly recommend her. read more

I just got my first Brazilian wax and my nerves were all over the place but my waxer Brisa def made all of that go away she was so kind and informative. It really didn't hurt I was so happy with my results as well! I'm from San Diego but to be honest I wouldn't mind driving up here once a month to get waxed by her again. The staff was also extremely friendly! read more

Great service! My girl was amazing. Very polite and made you feel comfortable. I'm happy with the results. No pressure to sign up as a member. Highly recommend! They have a great deal for your first time! Def will come back! read more

Had the best experience with Brianna. She was very friendly and informative. She recommended a couple products that have really helped my waxing and hair problems. Would definitely recommend going here and requesting Brianna. read more

I love this place. Sarah is great and makes the process super quick and relaxing! I'm really glad I found them. The appointment process is quick and they have a convenient location right off of Butterfield Stage and 79, super close to home. read more

my first visit....thought it went well. Love the job that was done, a bit fast nevertheless it was done well. Great price point, and my five star due to this- brows and upper lip waxed - NO RIPPING or that fast TUG. Very gentle - very very gentle when removing the wax. Note: was long over due ....yet again no ripping off. will be back...... read more

Love this place !! I only go because of Ashley ! she is the best ! She makes you feel so comfortable and is so good at waxing !!! she leaves no hairs behind ! she leaves my skin looking flawless & so smooth I love her ! She waxed my eyebrows and Ohhh My Godddd They look so good because she even shaped them for me!!! I always make an appointment with her all the time ! I definitely recommend her read more

Waxing isn't something I look forward to but Sarah makes it quick and easy. She's laid back and it's as relaxing as waxing can be lol. I love the location being so close to home and it's convenient too. read more

Great place to get waxed in the most painless way possible! The girls really know what their doing and they will make you look great!

My first visit to European Wax Center. It's a very clean facility, professional, friendly and upbeat! I was in need of a Brazilian wax appointment! Being that I had gone over 4 weeks since my last appointment, I was determined to book an appointment somewhere nearby, otherwise I was tempted to resort to using my razor (which would have entirely thrown off my hair growth cycle!) Initially, the Murrieta location was where I had booked my appointment BUT they called me at 3PM (an hour before my appointment at 4PM) to tell me the person who was handling my appointment had a family emergency and I'd had to reschedule. At first I was skeptical, but I gave them the benefit of the doubt that that was the truth. I proceeded to ask if they could squeeze me in before then, like in the next few minutes I was willing to head over, but no luck. They wanted me to reschedule for the next day or after. So, I found and called the Temecula location, and I'm so glad that I did!!! Courtney answered the phone and was so understanding and apologetic for what occurred at the other location and said that I could come on over now. She was so helpful and sweet, even gave me the quickest directions over there. When I got there, Courtney's attentiveness and warmth carried on as she greeted and signed me in. Nicole was my wax specialist, she's super nice, efficient and makes you feel comfortable during the entire process. Her bedside manner was just awesome, explaining everything as she went on and carrying light, (helpful distraction from the normal waxing pain) casual and funny conversation. She did an awesome job too, very thorough, making sure to remove all of the unwanted hair. Her method was efficient yet not rushed so it lessened the discomfort. All in all, I'd definitely visit again and request Nicole. Thanks EWC!! read more

GREAT customer service! I always cancel last minute and they still love me...or so I think haha. I do think wax passes which come out of your bank on three installments. It really is a good deal! I do brow, lip and Brazilian. Jessie is amazing. She always takes her time with me...never feeling rushed. She is the only one I don't break out with because she cleans the area so well! read more