Mark and his crew are fantastic! Amazing customer service! I had a pretty big job of scanning…read moremany decades worth of our school's yearbooks. He had the kind of equipment that could really give great images. They offered to pick up and drop off the yearbooks, which was a huge plus! I also had the task of getting the entire school's history of student transcripts scanned. Not only did they scan them, they created a searchable database that could search the transcripts by many different fields. After looking at a couple of different businesses that offered the specific type of scanning equipment, Microtek came in with an excellent estimate for the job and delivered from beginning to end. I will use them every year!

From the owner: For over 50 years (since 1968), Microtek Document Imaging Systems, Inc. has helped other…read moreorganizations manage their records, data, and information better and more efficiently. We are a full service document solutions provider that specializes in providing cost effective alternatives to inefficient, labor intensive paper, microfilm, and microfiche storage and retrieval, which quickly saves organizations money, time, and physical space. Our services are also an important part of business continuity planning and disaster recovery planning. We provide document scanning services (converting all types of paper based records, as well as microfilm and microfiche, to digital image files), digital document management systems (we design, install, and support systems for organizations that prefer to keep the entire process in-house), records management consulting, hosted cloud based content management, scanning software, scanning hardware, equipment maintenance, imaging systems conversion, microfilming, and shredding services. Our clients come from every sector and industry including financial, education, medical, manufacturing, distribution, and all levels of government. We handle virtually any type of paper, microfilm (including aperture cards), and microfiche records, such as accounts payable/receivable documents, engineering and planning drawings and blueprints, medical records, mortgage files, human resources forms, insurance claim forms, legal documents, and more.

Cannot recommend them enough. They moved my large furniture from one apartment to another much…read morefaster than other movers I've used. They were highly prepared, professional, and priced very reasonably. 10/10!

I called Kevin after Lowe's came to install a new washer and dryer only to damage my walls, stairs,…read moreappliances and then tell me they couldn't get either into my basement and left them sitting in my living room. Kevin came within the week with one other guy and carefully got them both downstairs into my basement. They protected my walls and appliances. Quick and reasonably priced, I will be using them in a few months for my real move.

For a few weeks, our telephone land line did not work. Spectrum resolved the issues. However, my…read morewife and I decided to cancel the line. On contracting the company, the agent offered a special: transfer the land line and phone number to a cell phone and reduce monthly costs about $60. I accepted the offer. The new phone came promptly. I received several messages to activate the phone. When we tried to activate, the agent could not find the account number, and referred us back to the land line department. The land line folks told us that we have to restore the land line to be able to transfer to the mobile department. And, of course, we are told the phone would be added to the current bill. It appears that the 'left hand' does not know what the 'right hand' is doing. And now all we have is a non-working cell phone and phone number! The company needs to figure out how to resolve this issue and let us know. Even worse, employees have no interest in learning basic information about "other" services. This is a very poor way to run a business. In attempting to resolve this issue, it took multiple phone calls to both mobile and landline areas. I also received email messages saying "Action Required: Contact Us to Complete Your Number Transfer" However, the message does not say which office is experiencing the "issue." Nor does the message say what the issue is. It is very uninformative. This message appears to be sent even when no action is required by the customer. Again, this is a very poor way to run the business. My wife and I discussed transferring our mobile numbers from another provider to Spectrum. With all the challenges just transferring a land line number to mobile, I guess it would be even worse transferring from one company to Spectrum. One company would blame the other for any issues. Note: Generally, Charter Spectrum does a good job. My rating is only for the recent interactions noted above.

I give it one star because the 1st person I talked to was good. She then transferred me to a…read moreperson she said would take care of my problem. I was on the phone for 30 minutes just trying to cancel my land line, which I have pa[d for for unwittingly for 7 years. She told me if I canceled it they would have to upgrade my internet and they would send me new equipment. Since the service was at my cottage and it was closed for the winter, I explained that no one was there to except it. We went round and round and I finally asked her to cancel my service. She said I'd have to drop off the equipment. I explained that there was nobody there to drop it off. I ended up paying the whole amount and will never use the again. I I could have given them 0 stars I would have.