An Unfortunate Series of Events In October 2025, I brought…read moreseveral window screens to be serviced. Some were bent and needed replacement, while others only required rescreening. When we picked them up and brought them home, we realized the screens did not fit properly, and the bent screens had not been replaced as requested. I called immediately, and Patty initially acknowledged the mistake and told us to bring the screens back so the issue could be corrected. Shortly after that, I had to travel out of state due to an emergency and was away for approximately one month, bringing us into December. After a very rough winter, we finally returned the screens. While they were repaired, they still did not fit correctly. At that point, a technician came to the house to measure the windows. We later received a call that the new screens were ready, and we picked them up. Due to continued wind, rain, and cold weather, there was a delay of a few weeks before installation. Unfortunately, once installed, several screens still did not fit properly, and some were clearly the wrong size altogether. It appeared as though the same size screen was made for windows that were originally different sizes. I paid over $350 during the first visit and was then required to pay an additional $300+ to have the work redone. When I tried to explain the discrepancies to Patty, my concerns were dismissed due to the amount of time that had passed. In the end, I am out more than $600, with screens that still do not fit correctly. I am extremely disappointed and frustrated. We have done business with this company--both personally and professionally--for over 20 years. Sadly, after this experience, that relationship has ended. Not a happy customer, and we will not be returning.

The hours of operation is not cool what hardware store closes at 5pm and not open on Sundays.my…read morebusiness will go elsewhere cuz they aren't open after 5pm on a week day and closed on Sunday that's when people are trying to come to shop can't cuz they aren't open

This place is the best ace I have been to. I was on vacation to see my family and help remodel a…read morebathroom. This store is packed full of all kinds of specialty tools and everything I needed to remodel the bathroom. They even special ordered a toilet for us. This thing has flush power. Peter helped me find all the parts i needed for the job and was a great help. thank you so much for your all your help. This is my new hardware store in Albion.

This was my first time in an Ace Hardware! I came in because I needed contact paper for a craft and…read moreAce came up as having it the cheapest as I searched online. I visited on a Saturday morning and was greeted as soon as I entered, and an employee offered to help me find the contact paper right away. The cashier also cashed me out quickly. Overall I had a good experience and would come here again if I needed something from a home improvement store.

I will start with the fact that I have never been treated worse in my own house than I was by a…read morePlumber (Mark) from Ed Youngs Hardware. He came out a few weeks ago to fix my basement toilet. He told me it was not up to code and he said that's why it wasn't working. He worked for about an hour and a half installing a vent for our pump toilet system. I never saw him do anything but install the vent. He never looked at the pump system at all. And obviously that was the problem. But he said it was fixed and I paid well over $600. Being a basement toilet, it wasn't used much, so several days later I discovered it still was not working. I called and they sent the same guy to fix it properly. He couldn't have complained more about actually having to finishing the job this time. He actually said to me, "are you on some kind of medication or something?" blaming me for the job he never fixed the first time. He said that I was to blame for the pipes being clogged. When I asked him, are you saying that I, using it at most three times since you were here, am responsible for clogging the pipes? He paused for about 5 seconds and then said "yes". I know he never really checked things properly the first time, because I was checking on what he was doing. I called and left a message with the owner and of course he couldn't bother to respond to me, a customer... and on top of all else, the plumber started raising his voice at me. He obviously was caught lying regarding even looking for any other reason than the vent issue as to why it wasn't working. When I spoke to the plumbing manager, he told me that they have been in business 100 years? How did that help me?? The guy that was in my house, should not be anywhere near the home owner. I did find someone that fixed it. Will never go near Ed Youngs again.

Jim, Jamie and the guy's have got you covered. Don't see just ask. Don't know how to use it.. Just…read moreAsk. Needs something fixed or custom... Just Ask. Want the second sentence to match the rest of them... Don't Ask I'm not back spacing that much, you get the gist. JUST ASK!!!!! What a wide variety of choices to select from and at a great valu for a small town shop... you pay a little more but you get so much more than the big box stores.

Great people, and Local. Always support the Locals, They are our friends for HELP…read more Remember THIS !!!!!!!

I came here to buy N95 face masks during the Novel Coronavirus scare. Yesterday a box of 10 with…read morevalve cost $60 (limit 2 boxes per person). Today (2020-01-29) they cost $80 (limit 1 box per person). The 3M brand costs $12 each (normally $6 each). The staff seem very nice and honest. They explained that their suppliers keep raising prices so they have to raise prices. They said there will be no more available tomorrow onward! I also bought a pack of 5 without valve for $20. They also ran out of hand sanitizer so they had to hunt for them today. They only have 20 left. A 118mL bottle cost $5 each which isn't inflated.

This neighbourhood old school hardware, paints, and random stuff store is awesome! You don't have…read moreto haul yourself to a big box store (Home Depot, Lowe's, etc.). The best thing is the customer service. Not only were we able to buy the P-trap we needed but also got 2 great referrals for a plumber.