I'm not the type to leave reviews often but I want to warn other trucking companies out there. This…read moreis one of those tow companies that takes advantage of truckers when they're most vulnerable. During this recent cold weather Iowa has been experiencing in the last couple days with temperatures being in the negative degrees, our truck went down on I35 in Iowa approx 20 miles from their shop. We agreed to allow them to tow the truck to their shop and allow the truck to warm up with their space heaters & blankets as they said they had. Being a smaller company, we watch every nickle and dime we can, so naturally we asked what would they charge us. They verbally gave us a great rate initially because they said how close we were to them. It was under $1k. We felt that was fair at the time. Fast forward to them getting our truck warmed up. They emailed us the bill and they ended up billing us for nearly 4k! And demanded we pay in order for truck to be released. It was a whole bait & switch. There was no additonal heads up about price increase or nothing! They were very rude and nasty when we tried to talk to them and work this out. I asked the guy on the phone if I could speak with the manager or owner and he said NO because the owner was out grabbing another truck. He said we would have to wait until the AM to speak with the owner. I asked would we be charged additional to do that and he said "Yes, $125 additional for storage." I told him you gotta be kidding me. An additional charge when I'm not allowed to speak to the owner right now to work out this outrageous bill. I'm all for paying for a service but I'm not for extortion. I look forward to the day where these predatory towing companies get what's coming to them. We learned after the fact that this tow company has a reputation for this kind of predatory fees and charges. Until something is done fellow truckers, beware of Tony's Tire/Towing Service in Williams, Iowa!

While traveling from Tucson to Minneapolis I had a flat tire at Williams, Iowa. Since it was on a…read moreSunday I had to call Tony's number and he agreed to send someone out to fix my flat. After waiting a couple of hours an employee showed up to help me. The worker ruined the special key used to remove the lug bolts on my bmw and he spent the next few hours trying to remove the wheel in order to fix my flat. After failing he told me someone in the morning could absolutely remove the lug without the key and fix my flat. So we got a room for the night and returned to Tony's the next morning. Another worker spent an hour or so trying to remove the tire but he failed also. Only other option was to take it somewhere else to get fixed all because Tony's had ruined the key needed to remove the special lug bolt. This of course caused all of my problems of not be able to get the tire fixed. Tony's charged me $1250 for working on my car. (they caused the whole problem and fixed nothing. Then I had to tow car 150 miles to Minneapolis at a cost of over $1000!! BMW in Minneapolis fixed the problem and charged me $219. Stopping a Tony's was the worst experience of my life and I can't believe they ruined my lug key and charged me $1200 for their efforts. They are the worst excuse for a business I have ever had dealings with. They screwed me big time and smiled while they were doing it. My advice is to stay away from Tony's at all cost!!!!!

Gas and convenience. Haven't really done anything else there. They have what you need when there is…read moreno grocery store around. And there is also Hardee's connected.

It has been one month since I made my review on the incident. That had happened at a love's truck…read morestop in Ellsworth, Iowa. And sure enough, they have proven that this company does not give a c*** about their customers. Or truckers. I would have suspected love's truck to respond to the review. Or at least acknowledge the review. That's okay, because we ended up going to TA Truck STOP and Service And got the best customer service ever. I also left a positive review for that employee and to The company TA Truck Stop and Service. TA Truck Stop and Service Is the only truck stop I will support? And I've had nothing but positive and utmost professional service. Loves Truck.....NEVER GET MY BUISINESS!!!! EVER!!!

We were in Webster City visiting family. The tire pressure on our rental car was low, and we were…read moreleaving the next day for Des Moines. Dave called the car rental company, who told us we had a full spare in the trunk, and that they'd send someone to change the tire. We checked the trunk and found a donut tire, not a full size spare. We didn't want to drive on the interstate with that tire, so we cancelled the service call from the rental company. Fortunately, someone recommended Marlie's. We called them forty minutes before they closed and they were so nice! They told us to come by so they could take a look at the tire They removed the screw, patched our tire, and only charged $30. Plus, we had a really nice conversation while we waited. As a bonus, they recommended dinner at Seneca Street Saloon. We ordered pizza, and it was delicious! Marlie's is the best!

dropped off my other truckster because I didn't have time/resources to investigate a recurring…read moreproblem while fixing my primary truckster. told chad I had another-other vehicle to drive and could wait for him to work his way through the backlog. he got back to me midweek and the repair was completed in a timely manner at a reasonable price. YEA!! truck is behaving well and as the ignition control continues to not detect the annoying event it continues to get weller each day. we had some small confusion about when I could pick up, but it was resolved quickly and amicably. seems a nice place and decent folks

Absolutely amazing from the first phone call in a terrible situation! My daugh 18 years old is…read moretraveling 4 hours to spend time with her college student bf while she is pregnant! Judge if you want but remember you don't know how amazing she is either......... anyways John immediately tended to our situation over the phone and absolutely took care of a situation like a father would expect I would tell you guys more but since the price was so good I'm leaving it up to the rest of you to put your faith and trust in this company!!!! Thank you John and your amazing family may God bless you all!!!!

I was coming from New Hampshire. Stranded and out of gas on the 35 and they were very quick to come…read moreand assist me. Would for sure recommend them to anyone in the area. Great price as well. Their service is greatly appreciated!

If you want things done right calm these guys. Fast and friendly service. Family owned, and…read moreoperated wouldn't use anybody else. If you want things done right calm these guys. Fast and friendly service. Family owned, and operated wouldn't use anybody else.

From the owner: Heavy duty towing,Mobile repair and diesel repair shop, trailer repair, refrigeration repair on…read morethermo king and carrier units, tires, lights, dot inspection, farm equipment, heavy equipment , mobile welding, engine overhauls, cat, Cummins, Detroit certified, transmission and gear work, hydraulic hose, parts and much more! 20 years experience

11/10, couldn't be more perfect and would recommend to anyone. Sean quickly responded to my request…read morefor a roadside tow. He was able to immediately accommodate my need to tow to a different location. I was charged a very reasonable price for a 40 mile tow. His passion and care is immediately apparent as he is very gentle hitching the car and securing it. Sean even went out of his way to provide a quick tow to another location nearby when my car was refused. Sean is a kind person, caring, professional and good at his job. I'm normally leery of towing services, but Sean has singlehandedly changed my perspective.

The right crew for the job. They were quick to respond to my call. The professionalism of the…read moreoperators were top notch. The communication with me was stellar always kept me informed of their location. A+++

The best place in the world for getting you car towed or looking for parts very timely in their…read moreresponse time I would recommend

Our business gets parts from Hogeland Auto Plaza. They are courteous, prompt and reasonably…read morepriced. Staff is always friendly and goes out of their way to make sure the parts are correct. We will definitely continue to do business with them in the future!

I am appalled by the way this business treated my teenage daughter. She was traveling alone through…read moreIowa when her check engine light appeared. Seeking peace of mind, she pulled into Hanson & Sons. The "service" she received was a brief scanner hookup for code P1450. The "professional diagnostic" she was sent was a low-effort screenshot of a Google search. For this, they charged her $133.75. There were no prices listed, and no one had the decency to tell her there would be a triple-digit fee for a service that most reputable shops (and every major auto parts chain) provide for free. In fact, the owner apologized that my daughter did not ask the appropriate questions. When confronted with how unreasonable this price was for a simple code retrieval, the owner was unprofessional and refused to find any common ground. It is clear this business prioritizes a quick buck over ethics. If you're looking for a shop that actually treats people with respect (and not a heap-ton of passive aggressive attitude) and fair pricing, keep driving. This isn't it. EDIT: I sent a direct message to the owner correcting her response (it wasn't a credit card, and I was never given a counter offer to my $25 offer), and also informed the business that I had found an automotive business in Clarion who would pull a code for less (the owner said he would price match to 30 miles), they declined to price match. The business owner then proceeded to say that the reason why the business isn't equivalent and worthy of being price matched is because "Arnold's employees are not professional service providers. They are salesmen." What's even worse is the condescending attitude and passive aggressiveness found in every conversation. This is not a business a person should trust their vehicle with.

am writing to formally complain about the extremely poor experience my sister had at Hanson and…read moreSons Auto in Clarion, Iowa. The service she received was unprofessional, misleading, and unacceptable. My sister was charged $133 for services that were not clearly explained or justified. At no point was there transparent communication about the cost or necessity of the charge, which strongly suggests she was taken advantage of. When she attempted to ask questions and understand what she was paying for, the staff responded with a dismissive and rude attitude rather than providing clarification. In addition to the questionable charge, the overall customer service was extremely poor. The staff displayed a lack of professionalism, patience, and respect. No customer should be made to feel uncomfortable or brushed off when asking reasonable questions about their vehicle or their bill. This experience reflects badly on Hanson and Sons Auto and raises serious concerns about their business practices, particularly toward customers who may be more vulnerable to being overcharged. I believe this matter deserves attention, accountability, and a proper explanation of the $133 charge.