Thank you Jessica for your service and compassion. We appreciate everything you and Mabel did for…read moreus. The family is grateful for all you did for them even though there were some challenges. Thank you for your service and dedication. Forever grateful, Diana

Classless. They lost the records of a prepaid funeral arrangement and then up charged everything…read moreeven though contracts were finalized years ago. At the gravesite before the service it was announced that we are to promptly leave after the service so that the employees don't have to stay longer, then after the service while family was taking pictures the funeral director announced "You don't have to go home but you can't stay here." The shared head stone was pulled up and thoughtlessly thrown to the side. Very classless service and lack of empathy for those mourning. If you can go someplace else to someone who hasn't sold out to a heartless corporation.

Nice & helpful staff. Clean atmosphere. Professional staff. Cemetery grounds spacious & clean…read more Recreation room needs expanding. Overall nice.

My Niece is laid to rest in their mausoleum and when my family was making her arraignments they…read morewere misled on the space they bought. They were told since she is the bottom space we can decorate and there is even a plug so we can put lights around her crypt. We found out a month later that nothing is allowed around her crypt. You would think that they would talk to my Nephew (her husband) who visits every day but no. He stopped by last week and everything was gone. Thank goodness they had everything in the office for him to pick up. So ok, we do not put anything on the floor but put a temporary lettered sign on the crypt with a command strip holder which does not damage the granite and he stopped by today and that was gone now too. BUT they do not pick up any flowers or beer cans or other decorations. I do not understand. We just wanted something to show this was my Niece's crypt since it is going to take 6 months for them to get her a plaque for her crypt. Also, our lettered sign was small and tasteful if they even mark your crypt it's with a tacky computer-printed sign.

We used England Family Mortuary for our Mom's final arrangements (Mom was alive at this time but…read morebarely). Honestly one of the most challenging things I have ever done in my life. It took me about 5 minutes sitting in my car to get myself together to walk into the door. Once I made it past the front door the staff was amazing. A gentleman that I didn't catch his name expressed his genuine condolences and sat me into a conference room. I didn't have to wait long and Zac came in to walk me through everything. When mom did pass. The arrangements were executed without any hiccups. I am very thankful for their service in our time of need and would recommend them to anyone else that has a loved one that needs arrangements done.

Had my father in law's service here today. Joe and Joey were there to help us and were super…read moreconscientious and respectful. I really appreciated that. Joey greeted us and made sure we had what we needed. They had everything ready on time, were very accommodating and the place was immaculate. The sanctuary itself was beautifully decorated, I felt so comfortable, like I was at home. The bathrooms are super clean and smelled really fresh as well. We wanted to serve coffee and some snacks, they had 3 tables ready to go in the back of the room which I decorated and arranged food on. I brought 2 carafes to make coffee in as well as table decorations and some finger foods. It worked out perfectly. Overall, we were all so grateful for everything England Family Mortuary had to offer and the services they provided. They are 3 generations of caring individuals who put a great deal of pride into their work and mortuary. I would use them again in a second. Thank you from the bottom of our hearts, you offered peace and protection during a very hard time. We felt you were on our side. We're so grateful.

Came to miller Jones today. Such good people I recommend miller Jones mortuary for all your funeral…read moreneeds.

Great. Simple cremation no frills. Very Low cost because…read moreit's like going direct to the manufacturer. They literally do cremations for 22 area Funeral homes. I ordered a necklace out of their catalog, it came out perfect. I don't want to do this again but if I have to, I will be using them.

We contracted with Tulip Cremation and the local facility was Cremation Society. Everything was…read morehandled with great care and all our questions were answered quickly and professionally by both. The price for basic service was very reasonable.will use them again when the time comes.

Recently, I came in contact with Olga from McWane Family Funeral Home as my dad had passed away…read more Being from a Sikh faith, I was not sure if our requested services (cremation) will be available in Hemet. Talking to Olga, I quicky realized that she was very compassionate, a very good listener, and really on hands task manager. She was able to provide many different options and for the information she wasn't sure, she always got back very in a very timely manner. All our requested services were honored without any delays. I would like to thank Olga and her staff for being there at time of our needs. Thank you so much!

While our family ultimately chose to move forward with another mortuary service due to prior…read moreexperiences of a couple extended family members, I want to take a moment to sincerely thank this team (Kimberly and Olga) for their time and thoughtful communication throughout our discussions. Their professionalism and attention to detail were truly exceptional and left a very positive impression. I deeply appreciate the care and respect shown during such a sensitive time.

Losing my husband was the worst thing that ever happened. It happened suddenly, and my family was…read morein a state of shock. Two days later, we had an appointment - my three adult kids and I went to meet with Veronica. She was very nice, and very compassionate while she listened to us tell stories about Bobby, even as we were picking out his urn and described why the one we chose was *perfect* for him and that he would approve. During that appointment, I filled out all the necessary forms for the cremation, and I checked the box requesting they preserve a lock of his hair for me. I also requested Jewish memorial candles, which were included in their 'catalog'. Veronica looked over the form, and confirmed with me that (1) I wanted a lock of his hair, and (2) that she would look into finding the memorial candles. I told her I wanted to put together the slideshow for his service, as I knew he would have wanted. Veronica and I spoke several times after our appointment, and I felt good about everything. Veronica scheduled an appointment with me which was set for a couple of days prior to the memorial, to make sure the slide show was acceptable, AND that it would work. I went to the mortuary at the appointed day/time, and the door was locked. When I called, I got an answering service. I called Veronica on her cell, and she told me she forgot she had something at her child's school, and couldn't make it - but that I could just get there a little early before the service and I could check it with the gentleman who would be running the service. The man who came in and helped me was very nice, and he helped ensure the slide show and the service went off without a hitch. The slide show played while people were coming into the chapel, a military honor guard gave my husband honors, and then we began with eulogies, with the slide show playing at the end. The service was lovely. After the service, the gentleman who ran the service gave me an Evans-Brown mortuary bag with extra 'prayer cards', the thumb drive with the slide show on it, and the urn. I asked him if the hair and candles were in the bag (it was big and very heavy), and he said that whatever was there for me was in the bag. When I got home, I found that there was NO hair, and NO candles. I called the mortuary the following day (Monday), and the call went straight to voicemail. I called *several times* and no one responded. I even left a long and detailed message on her cell phone voicemail, and I got a call back from someone at the mortuary saying Veronica saw I called her, and could she please get a message for Veronica (??). The message on the voicemail was crystal clear. I called quite a few times after that, but got no response. Many months later, I finally sat down and wrote an obituary, which I had been unable to do at the time of his passing. I sent Veronica an email and asked if she could add the text to his obituary, which at that time consisted solely of his name, birth/death dates, and a photo. Again, no response, and no addition to the obituary. (I looked for it today, and now the photo has been removed, but nothing else added.) I had to make a lot of changes in my life, including moving away several months later, so I never ended up calling again after a few months. Forward to holiday season 2025. I randomly got a call from "someone" at Evans Brown, saying they were following up with past clients about the services they received. I told him EVERYTHING noted above. This man was shocked, said it didn't SOUND like Veronica, he apologized and said that he would get to the bottom of it, and that someone would call me on Monday. If I'm not mistaken, it was the day after Christmas when we spoke. AGAIN, *I didn't get a single phone call*. I wasn't surprised, because this is what I have come to expect from them. I would DEFINITELY not recommend them. They show great customer service at the beginning of the whole ordeal, but they ignore you the first chance they get. And adding insult to injury in my case, I at least was going to have a lock of my husband's hair, but nope - they just didn't follow instructions, and never ever responded to my concerns.

Veronica not only met my expectations but exceeded them during one of the most difficult times in…read moremy life. She was available when I needed her, knowledgeable, and sensitive. Veronica was able to handle everything start to finish so I could handle other matters. Highly recommend Veronica at Evan's Brown Lake Elsinore

If I could give more than 5 stars, I absolutely would. During one of the most difficult times in…read moreour lives, Sabrina was a true light. From the moment we walked in, she was kind, calm, and incredibly professional. She made us feel okay like we weren't alone and guided us through the process with so much care and compassion. Sabrina handled everything with grace and efficiency, making what could have been overwhelming feel simple and manageable. She was respectful of our wishes, sensitive to our emotions, and somehow still managed to make us smile a few times. It truly felt like she cared not just about doing her job well, but about us as people. Thank you, Sabrina, for making a heartbreaking time just a little easier. You were a blessing, and we are so grateful .

My father passed quickly after we received news of a terminal illness. We didn't have time to…read moreprocess or make plans but the staff were warm, welcoming, and supporting. A huge shoutout to Ralph who went above and beyond for my family. The communication was excellent, and when Ralph wasn't available, another staff member would assist, and they never dropped the ball. There were so many things we didn't think about for my dad's service where the staff was one step ahead and had taken care of anything we missed before we could realize. Finding a specific urn that would fit two niches -- no problem as Ralph personally went to the cemetery and found an urn that can accommodate two. During the hardest time in life, we appreciate everyone! Chelsea was so great during the service. Nothing was rushed, and she was so patient. Thank you for everything!

I had services for my mother here and the process was made easy. The services provided were great…read more My mother looked beautiful. Staff is knowledgeable and have a comfortable welcoming feel. Inside was nice and clean. My family and I were truly satisfied with their service especially during this pandemic. Thank you

Absolutely the WORST EXPERIENCE EVER!! My 25 yr old son passed away. Im Devesated! Desiree…read moreWeimann,,..My God!! The worst human being I've ever met. I never felt so discarded. Disrespected. In my life. Please..if your reading this, Don't make things worse for yourself. Take your loved one elsewhere.