Called during a really hot weekend and my "contactor" needed to be replaced, $250 for Tech to show…read moreup, and the rest to diagnose and replace a $20 part (contactor), total price was over $500.00 took tech maybe 30mins total, Tech was really nice and friendly, overall just got a sick feeling getting charged 500 for a job I can do in the future with 0 hvac experience.

Brandon is great. ICE installed a ducted and ductless system to our addition. They also reinstalled…read moreour old systems after the addition was done. Amazing work and it's so very neat.

We had this company install two new ac systems in 2019. Initial install went well. Had them come…read moreout a couple months to fix a literal bug in contacts and was charged for labor - no big deal. Had them give me a quote on another system for our barn during covid but ultimately went with another vendor quote (and that system has been problem free). Called today to see if I could get service on one of the compressors they sold us and apparently they are blocking my phone # (my wife's phone was able to get through). Very odd behavior. Apparently we are close enough to sell AC systems but they don't want to service us or they are butt hurt that I didn't accept last quote. You have been warned. Comment on the response: Erica's response doesn't make sense - they show service to the area on the website, they have never raised any issue of "safety" at our house and doesn't excuse blocking the number of a customer who has always been polite and paid bills promptly.

Paul and Erica have a great company with great customer service! They helped identify issues with…read moreour AC unit and airflow as well as duct sweating. They're friendly and knowledgeable with good prices for service. I highly recommend!

I called early evening heading into the July 4th weekend and Herb was at my door within the hour…read moreand was able to fix my A/C unit. He did great work and really came through for me and my family with 100+ degree temperatures. They are a great family owened business.

Once again, Herb and Val represented the very best in customer service, technical mastery, and…read moreproviding tremendous value for HVAC services. My AC went out after hours on July 3rd. One email later, Herb was at my house at 0900 on the 4th, with my AC being restored in 30 minutes. Normally, I wouldn't consider calling an HVAC contractor after hours for service on a holiday; however, this company has demonstrated its honesty, fair rates, and integrity to me several times in the past so I had no reservations at all. I switched HVAC contractors (to Spotsy Heating and Air) 8 years ago after a long and losing ordeal with another local company; best decision I ever made! Herb, Val, and their entire team are absolute aces in my book and they have repeatedly earned my highest recommendation!

I would give these guys 6 stars if I could! Fast, honest, very fair pricing. Stayed until after…read more10pm to get the job done. Explained and showed us everything very clearly. This is what you want in a repair service!!

Mike went out of his way to make sure my family had air conditioning when the weather was going to…read morebe hot and he had to deal with my insurance company. Great service and he definitely went above and beyond. I would definitely recommend them.

Had been without AC for over a week! Called and they were able to come out same day and had it up…read moreand running within 15 minutes! Incredible customer service and will definitely be using them in the future!

Wonderful company. Quick response in emergency times, my furnace wasn't working. Thank you Darren ,…read moreLisa and Brandon. Honest and do such a great job! So reliable and they know their business.

Have been using Conn's for several years now. Never disappointed. Responsive...discusses the…read moreissue effectively...price is always reasonable....and just a great guy to deal with in general. Would highly recommend using Conn's for your heating and a/c service needs.

We replaced AC, fairly priced, all promises kept as far as delivery and installation. One year…read morelater every thing is working very well. Called Conn's out to a second home, they were prompt and easily identified the problem and quickly did the repairs. Very pleasant to deal with, always promptly responds. Highly recommend.

I have purposely waited to write this review so I could see how the unit holds up to the heat…read more We've had some days over 90 degrees for days at a time, and we are comfortable. Let's talk about Douglas. This man...the word is, patient. So very patient with me and my thousand questions. Comparing units and companies, sizes, and fans. Never seems irritated with my questions or my phone calls. Stuck with me even though I had competing companies. He made sure I made an informed decision, and when I am spending thousands on a brand new unit, I need to make an informed decision. On the day of installation, everything was done well and in a timely manner. Everything was clean and they removed my old unit as well. Would I use them again? Absolutely! Would I recommend them? That's what I'm doing right now :) PS: I absolutely LOVE Ecobee!

6yr old AC decided to start rapidly cycling and dumped condensate all over my basement. They came…read moreout quickly and diagnosed it and fixed it for a good price.I asked them to help with another problem, humidity. They slowed my fan down and it immediately helped. Big problem was actually simple. My condensate pump had clogged which flooded and shut down the AC. They fixed it without trying to upsell me on replacement parts. I'll use them again. I didn't get my system serviced regularly, and a wet basement and hot house were the results.

It is an honor and a privilege for me to be the 1st to write a review on Yelp for BCA Climate…read moreControl. Firstly, I have two units for my home, and I knew that eventually I would have to replace the two of them because they were on their last legs. One of the units kept tripping a breaker. I submitted a claim with my home warranty (Choice Home Warranty) and they contracted out BCA Climate Control to come fix the issue or whatever it is that Home Warranty companies want them to do. The technician who came by was friendly and quite welcoming. He was very honest with me, and knowing the condition of the unit, he wasn't trying to pull a fast one on me. It's something I appreciated because in this day and age, many businesses try to squeeze you for all they can. The technician (we'll call him Frank) let me know that the chance of the home warranty fixing the part or replacing the pump itself was slim to none. I asked him how much it would cost for a new one and he gave me a price that didn't make me queasy. I then asked him for a price for both systems, and his price seemed very fair. I had originally planned on having a few other companies come by to quote me on two systems, but speaking with Frank, I wanted to give him my business. He wasn't trying to get me to overpay for a system that was more than I needed, he gave me quality and exactly what was needed. Nothing more, nothing less. Mere hours after he came by under the umbrella of a home warranty company, he had won me over and we agreed to replace both systems in my home. Frank and his colleague worked very hard to replace both systems. Doing so over the course of 2 days. A busted sprinkler in my yard caused the area where he and his colleague would work to be muddy, but they got the job done. I sincerely appreciated the kindness by both his colleague and him. My wife offered them some snacks and tea throughout the day, and my kids seemed to enjoy having them around. A happy family, makes a happy dad. I surely was happy with my new Trane system, but more now that I have this company as my preferred service provider for my HVAC system. Once my yard dries up and we clean things up, I'll post a picture of their work. I'll be utilizing BCA Climate Control to service my new system every 6 months. It will be good to have them back. I highly recommend this company for your HVAC needs. You will not be disappointed and if any of their other techs are as good Frank or even half as good, you're going to be in good hands.

Can't say enough good things about this company, the technician was friendly and knowledgeable and…read morewore a mask and shoe covers. They had good pricing and replaced my dead water heater quickly and efficiently. I'd recommend them to anyone and definitely would use them again.