The team is amazing! Both Carrie and Gina helped me navigate renewing my policy. It's not…read morecomplicated, I just needed extra help. Haha! So grateful to have the Kessler Alair Insurance team on my side.

Always quoting me the least amount of money for car insurance, can't find any better broker for…read morethat.

Great agency. They try to help you and save you money wherever possible and they go above and…read morebeyond to serve you. They notified me any time there was a payment issue to avoid fees or lapses. They reached out with a valuable new bundle discount that saved us almost 2k a year. Judith is especially helpful, once she stayed more than an hour after the office closed on a very busy day to assist. Kind, caring people who also are good at their job.

Maricela Guillen is the best for many years. Always a satisfied customer. Good above and beyond!…read moreThank you!

Came on a Wednesday, 10 minutes before they opened, with no appointment and was able to be helped…read moreout easily. The lady in the front told us it would be a 40 minute wait but actually ended up being only 25 minutes. The process was fast and easy for our fingerprint scan. Thank you!

I had a great experience at this location. The staff was very accommodating friendly and…read moreprofessional . They made provisions for me to complete my fingerprinting which I greatly appreciate

Don't expect to ever talk to John. But you'll be sent to one of 15 other newbie agents who don't…read moreknow anything about insurance. None of them are friendly or helpful. They dropped me last month since I'm in a semi-fire zone(Glassell Park?) and didn't fight very hard to keep my business. Just said we're sending you to Foremost and your premium is now 3x what it was. Anyway, glad this all happened because I found a great agent with Bamboo insurance and the customer service is A+.

I left a message here almost 3 weeks ago and never received a call back. I reached out to at least…read more 5 other insurance companies and every business called me back except this office. I left a voicemail at this office based on their reviews but no response.

Cal American Insurance Agency is the best to insure your home, car, and business. They have the…read morebest quotes, prices, and fantastic customer service. Henry, Hasmik, and the staff are friendly and knowledgeable about their work.

Wow, where does the time go. My wife and I have been working with Heather Minguer for over a…read moredecade. I started with my simple auto insurance plan, then upgraded my home insurance paying the same amount and getting a much higher coverage. Now all my kids have their auto insurance plans through Heather and she has been absolutely wonderful. I can call her or one of her associates and get quick and thorough answers. Today I spoke with her about adding a new car I just purchased, changes to some of the other vehicles and within a couple of hours I get a confirmation email with my changes. Thanks Heather.

I have been working with Heather Minguer for a few years now. I absolutely am a huge fan!!!…read more She assisted me in the process of getting my own insurance after I was taken off of my family account. She has a way of connecting with you with her voice over the phone and I just absolutely can't thank her enough! If I ever have a question, I can just email her, and she responds within about 20 minutes. That is excellent customer service to me... especially when you are dealing with something as horrible as an auto accident. Heather is always able to work with me in finding me a policy that suits my budget and needs. Unfortunately, I was in an auto accident. I called her frantic and panicked, and she was able to assure me that everything is going to be okay, and laid out exactly how my premium will be impacted. I couldn't be more appreciative! Thanks a million, Heather for all that you do!

Very nice people to work with. Miguel is very good with his customers. Even the office manager…read more and everyone this is very friendly

Not sure if there was a staff change or just incompetent new hires. I called specifically to make a…read morepayment to avoid charges in an old account. Well the Rep did not get the manager, manager never called me back, did not turn off auto pay, I got charged and now one of my accounts is screwed. I had to go straight to the exact insurance company and they told me the Rep at Infinity did not know what she as doing and did not do her job. Point is find another broker. These people do not know what they are doing, lack professionalism, and do not try to help. Don't waste your time.

GREAT TEAM ,Maria,Sofia and Luz impressed with there professionalism customer service and got me…read morebest deal rate with great coverage absolutely the best viva trump

Thank you Cynthia for all your help! You're amazing and made everything so easy and smoothread more

A general rescue for AAA when i called for service this morning... not newly and isolated for this…read morelocation. I was assigned for archive with PRO TOWING in Chino, CA. I locked out. I had my services with an unbelievable human being that went there extra mile ensure they battery service i requested was met advice and being expectations. Below is what i wrote for PRO TOWING ABOUT THE SERVICE... Excellent service most of the time; today, however, was extra special with a "battery-service" call through AAA. The service guy, SHARIF SAID was amazing. The requested service was not only fulfilled with great enthusiasm but with well-intended effort to ensure satisfaction of his personal service was experienced. It was a great joy and Ives me thrill to endorse SHARIF for active needing help. I tried to give him incentive / tip for his work and he would not take it. He immediately noticed as he tried to plug the jumper cable that the red/positive battery connector was the concern. It didn't cooperate when he tried to tighten it. He went beyond that and looked hot alternative solution outside the box to ensure it gets tighten and I'm able to take it for recommended replacement of said connector. I highly recommend SHARIF for anyone looking for service. Truly the value of the menders was met with great enthusiasm and care!!! Thank you SHARIF

Had to renew my registration, the wait was quick and the worker there was nice and understood the…read moreassignment. I had forgotten the DMV Paper, and they found a way to still make it happen. A quick visit and had my registration and new tag sticker within minutes. Avoiding the DMV is always great! 5*s.

I am coming out of Yelp hibernation to write this long overdue review for Shelina Martinez. Earlier…read morethis year, I contacted her when I shopped around for home insurance quotes. She gave me sound advice that helped me to negotiate a better rate with my existing provider. Even though I did not end up purchasing a policy from Ocean West, I was so impressed with Shelina that I recommended her to my best friend, who eventually switched over to her. Shelina is wonderful - communicates clearly, responds promptly and listens attentively to the customer's needs. I wholeheartedly recommend her.

I've been meaning to post a review. Been with Shelina for many years. Quality service. Extremely…read morehappy and appreciate Shelina's excellent service. Extremely helpful in helping meeting what I need for my home. I would recommend her agency and her services when looking for any insurance needs.