Joseph Doratan was excellent in helping my sister find a medical insurance. He delivered what he…read morepromised and always prompt in his responses. Joseph , thank you so much We saved a lot of money by giving my sister an affordable health care. Thanks also to my friend who recommended Joseph to us. Blessings to him and his business partner.

Ms. Lim was very helpful in assisting me with getting medical insurance through Covered California…read more She was very knowledgeable and honest in discussing the process and the various options I had. I highly recommend her.

Just got my Sr-22 done by this insurance spot. Best customer service ever done by Marcy. You guys…read moreshould really check this place out it's a small business but great price range. Everyone there is really friendly . I recommend this place . Thank you guys

Great place for insurance highly recommend this place! Affordable and they answer every question…read moreyou have.

I came here to request a quote on car insurance I was able to find a great price! The customer…read moreservice was amazing and the best part is they do not charge you any fees to add or remove vehicles. I was paying extra just to make payments at my other insurance office, I am glad I switched to First Empire.

this place is a fraud, they sell you insurance take your money and pocket it, I originally found…read morethis office while looking on yelp since I live around the area, there's a man there by the name Juan Martinez who is the one I spoke to, he gave me a cheap quote and cheap down payment wich I couldn't deny, when it came down to paying he said he would meet me, wich I found odd but agreed to it because my previous insurance came to us. we met and I Gave him the cash, he told me I would receive it thru email and sign thru there, it's been 3 months and still nothing, upon calling and calling I get no answer and seems like they are ignoring me. I've looked up to see if he was licensed to sell and thru the California Website and found out Juan Martinez is not licensed to sell, that grew suspicion, so I looked up the license number for the company and saw only one person is licensed to sell and it wasn't Juan's name, upon further research I found out Juan Martinez is an illegal in the country with no permit to work in the USA. I have already filed a complaint with the department of insurance and I will follow up with complaining to the better buisness bureau. yes it's my fault for trusting this man, I should of known it was a red flag to meet him to pay

I'd say they do provide good rates. I got personal renter's, auto insurance and business liability…read moreinsurance through them. Staff has been very helpful, and whenever I needed a copy of insurance cert, they always provided it within the same day. The only thing is my agent pushes me a little too hard for a life insurance policy I am not interested at all at this point. Maybe I would regret I didn't listen to him 30 years later, but a bit too pushy for my liking.

The best place to buy insurance by far if you're in the market. They have everything from auto,…read morehome, medical, health, commercial, etc... The staff is extremely helpful and friendly. They speak korean and english. I have been with them for a while now and I have zero complaints. The lowest prices you can find, since they shop around for you at a bunch of different companies.

Jason gave me the best price compared to all the other insurance companies out there. Very…read moreattentive and knowledgeable.

They are a terrific group of people... been with them for years! Very thorough and honest!read more

I have insured my home and my car with this company. I had to show proof of insurance to the new…read morelender. The new lender sent me notices stating they had not received the documents they needed. For 5 months and I went back and forth trying to get the documents to the lender. Part of the problem was Mercury was not sending documents for the dates the new lender was requesting. The other problem was the lender. Once correct documents were sent, the documents were not uploaded into there system. The reason for my rating is because In Aug, I called Stephanie for the same ongoing problem. She decided to argue with me about sending documents again. She wanted to send docs to me and have me send them to the lender. I went to Mercury and waited sometime before being acknowledged to resolve this issue. Someone they called the boss decided to acknowledge that I was there and decided to help me. The customer service from Stephanie was not acceptable. I was trying to resolve a problem, not receive instruction on doing her job. I pay my policies in full, but I will not be renewing either policy with this company when due.

Had a mishap with Mercury Insurance and was told my policy was cancelled and had to rewrite it…read moreagain. Called Partee to see if I could avoid rewriting it and just re-instate it and was told "Unfortunately no." Asked for Veronica and was forwarded to Leslie for some reason that was beyond me. This would be my third insurance agent at Partee, but it's all good because Leslie Moyens was energetic, helpful, proactive and a pleasure to work with. I got my new policy handled and situated all via e-mail and phone interactions within the same day! The rate only changed by 2 dollars AND it worked out even better because Leslie was able to get my payment due date changed to the middle of the month instead of the beginning of the month. I'd asked back in January to please change my insurance due date to the middle of the month and was told in order to do that I'd have to make double payments in one month. Anyway, a policy re-write for $2 more a month and a due date that's more manageable for me and my budget is well worth it! Thank you Leslie and Partee! I trust I'm getting the best rate for the best value and won't go elsewhere.

Very helpful employees and they got me the best homeowners policy on earth…read more They also help with health insurance, and ACA,which is literally a lifesaver. I think they have recently had some new people there who are very very nice and helpful.

DTLA Life Insurance Solutions truly changed everything for our family. After being denied coverage…read moreby multiple life insurance carriers, we were discouraged and honestly thought getting approved just wasn't possible for us. David stepped in and made what felt impossible, possible. He didn't give up. He worked through the details, answered every single question I had (and I had a lot), and responded quickly every time I reached out with concerns. Not only did he get our family approved for coverage when other companies wouldn't, but he made the entire process feel simple and supported. We finally have peace of mind knowing our family is protected. If you've been denied before or feel like your situation is complicated, don't give up -- call David. He truly cares and finds solutions. Thank you DTLA

David went above and beyond on a weekend morning to answer my questions. Everyone in this company…read moreseems to be above board and the Customer Service is tip top.