The team is amazing! Both Carrie and Gina helped me navigate renewing my policy. It's not…read morecomplicated, I just needed extra help. Haha! So grateful to have the Kessler Alair Insurance team on my side.

Kara is super friendly and helpful! I like that they are all very personable with your best…read moreinterest.

Good customer service, thank you to judith for insuring my vehicle & answering my questions in a…read morerespectful manner highly recommend.

Maricela Guillen is the best for many years. Always a satisfied customer. Good above and beyond!…read moreThank you!

Came on a Wednesday, 10 minutes before they opened, with no appointment and was able to be helped…read moreout easily. The lady in the front told us it would be a 40 minute wait but actually ended up being only 25 minutes. The process was fast and easy for our fingerprint scan. Thank you!

I had a great experience at this location. The staff was very accommodating friendly and…read moreprofessional . They made provisions for me to complete my fingerprinting which I greatly appreciate

Don't expect to ever talk to John. But you'll be sent to one of 15 other newbie agents who don't…read moreknow anything about insurance. None of them are friendly or helpful. They dropped me last month since I'm in a semi-fire zone(Glassell Park?) and didn't fight very hard to keep my business. Just said we're sending you to Foremost and your premium is now 3x what it was. Anyway, glad this all happened because I found a great agent with Bamboo insurance and the customer service is A+.

I left a message here almost 3 weeks ago and never received a call back. I reached out to at least…read more 5 other insurance companies and every business called me back except this office. I left a voicemail at this office based on their reviews but no response.

Cal American Insurance Agency is the best to insure your home, car, and business. They have the…read morebest quotes, prices, and fantastic customer service. Henry, Hasmik, and the staff are friendly and knowledgeable about their work.

Wow, where does the time go. My wife and I have been working with Heather Minguer for over a…read moredecade. I started with my simple auto insurance plan, then upgraded my home insurance paying the same amount and getting a much higher coverage. Now all my kids have their auto insurance plans through Heather and she has been absolutely wonderful. I can call her or one of her associates and get quick and thorough answers. Today I spoke with her about adding a new car I just purchased, changes to some of the other vehicles and within a couple of hours I get a confirmation email with my changes. Thanks Heather.

I have been working with Heather Minguer for a few years now. I absolutely am a huge fan!!!…read more She assisted me in the process of getting my own insurance after I was taken off of my family account. She has a way of connecting with you with her voice over the phone and I just absolutely can't thank her enough! If I ever have a question, I can just email her, and she responds within about 20 minutes. That is excellent customer service to me... especially when you are dealing with something as horrible as an auto accident. Heather is always able to work with me in finding me a policy that suits my budget and needs. Unfortunately, I was in an auto accident. I called her frantic and panicked, and she was able to assure me that everything is going to be okay, and laid out exactly how my premium will be impacted. I couldn't be more appreciative! Thanks a million, Heather for all that you do!

Not sure if there was a staff change or just incompetent new hires. I called specifically to make a…read morepayment to avoid charges in an old account. Well the Rep did not get the manager, manager never called me back, did not turn off auto pay, I got charged and now one of my accounts is screwed. I had to go straight to the exact insurance company and they told me the Rep at Infinity did not know what she as doing and did not do her job. Point is find another broker. These people do not know what they are doing, lack professionalism, and do not try to help. Don't waste your time.

Worse insurance ever and than they have the audacity to go on insurance rate to 300$ with no rental…read morecar coverage fuckn scam and they are rude

Thank you Cynthia for all your help! You're amazing and made everything so easy and smoothread more

GREAT TEAM ,Maria,Sofia and Luz impressed with there professionalism customer service and got me…read morebest deal rate with great coverage absolutely the best viva trump

I am really satisfied with the nice lady why attend us. She all our questions , She was very…read morehelpful.

Had to renew my registration, the wait was quick and the worker there was nice and understood the…read moreassignment. I had forgotten the DMV Paper, and they found a way to still make it happen. A quick visit and had my registration and new tag sticker within minutes. Avoiding the DMV is always great! 5*s.

I've had a great experience with Teran Family Agency. They're very knowledgeable & polite staff,…read moredetailed needs assessment and ability to easily answer my questions sets them apart. I feel as though my hard work is protected! And you always get a live -person on the phone.

Overall, Gabriel has been very friendly, knowledgeable and professional. He has exceeded all…read moreexpectations I could possibly have. He has definitely put in the extra effort to make sure I've been helped during my claim process. I really appreciate that! That above and beyond attitude sold me. Thanks Gabe!