Attention Caroline Kingston, Carlos Trucco…read more I recently received a highly inappropriate letter from Mr. Trucco to which I am responding and notifying my legal counsel. I had an appointment on April 11 with Ryan Brison to review labs. An abnormality was detected in the urinalysis for which Ryan wrote a script for an antibiotic to be picked up at my local pharmacy in Taos. He also had me provide another sample, which I did. Not receiving any results or a call , I called and was told by the receptionist that the "manager" would review the results and have Ryan call me. No call . I called once again , and spoke to Trucco, who was quite unhelpful and in fact was "rude" himself. He denied that there was a second sample taken. His listening skills are far from a professional standard needed in a medical practice. I received a letter from him today, claiming that I was "again" rude and threaten to terminate me from the practice. There was no previous interaction. Rather then offering an apology, i was presented with denial and offered to return to Sante Fe for another sample. He never even considered suggesting that a referral could be made to Holy Cross hospital and easily obtained by your practice. I highly resent his unprofessional conduct, while also noticing no CC. to the DR. Kingston. I would recommend a disciplinary action. I wish to make it clear that this is not directed to Ryan, just Mr. Trucco's conduct

Even though I have never seen or met Dr. Kingston, this is my PCP. I understand that she has not…read morebeen seeing new patients for many years. I see nurse practitioners and don't get to see the same one twice, but I like coming here because they have much shorter wait times to get an appointment than any other practice I have sought care at. All of my other doctors are usually booked for two to three months in advance.

The Nurse Practitioner Karla Moya Crites is unprofessional and actually pure evil to disregard my…read moresevere back pain in which I can't even move. She would not allow me to receive the medication Dr. Kastendieck and my previous doctor has given me for many years. I am literally not able to move due to the pain. I will not be going back again. This is negligence and really I should report this to her board.

I've gone to Dr. Kastendieck for many years. I've always felt he was a good doctor. Unfortunately,…read morehe has gone the concierge route and I'll be heading onto another doctor.

Back in the 1980's Dr. Wright helped me with a persistent infection that drained my energy and…read morecould not be resolved by available antibiotics at that time. I had already consulted a number of doctors in New York and Santa Fe, but was unable to find a solution that managed my issue satisfactorily. Unlike the other doctors, Dr. Wright explored the condition more thoroughly and monitored my progress on a broad spectrum antibiotic which managed the condition successfully for many years. His efforts made a dramatic improvement in my overall health and contributed to my having a much happier and more successful life than I would have had otherwise. With the advent of more powerful antibiotics as the years passed, my condition was eventually resolved completely. However, without the dedicated interest and effort Dr. Wright applied to my issue, I would have lived a couple of decades at half speed. I beleive he is the type of caring doctor one is looking for in a family physician, one who is careful in finding the right answer to a patient's needs.

I have been going to SW Care for over twenty years and have always felt my care and Providers were…read moretop-notch. They are responsive, caring, informed and on time (a biggie). Love the Harkle Pharmacy, they always answer the phone and fill prescriptions really fast. I've had four NP's in this time, all outstanding. Don't know where I would go if I didn't have SW Care. They are a blessing in my life.

Southwest Care is the most incompetent medical facility I've dealt with in NM and that says a lot!…read moreOne of their doctor's requested a genetic blood test for me, which I had, and also which SWC didn't get prior approval. I received a bill for $850, that eventually went to collections, because SWC wouldn't submit the required paperwork to BlueCross. This went on for nearly a year and the office manager/billing guy, Leo, was completely useless. In fact, at some point I realized he was vindictive and purposefully not submitting the documents. Staff in the office warned me about him and said he could easily solve my case by sending in a preauthorization form. They said he's mean spirited, vengeful, and inept, and the staff are afraid of him because he has some ownership in the practice?! In the end I was able to get BC to pay for the test but the extended hassles I went through, unprofessional behavior, vindictiveness, and incompetence of this organization should not be tolerated by their board.

The staff at the front desk were friendly and knowledgeable. My experience however with the NP was…read morenegative. She was excellent with physical health issues but I felt she lacked knowledge about geriatric mental health. To give her the benefit of the doubt, It could have been her communication skills. She was unable to calmly explain her reasoning about a particular medication I have successfully been on for 30 years. She instead stood up and left. To her credit, she gave me a referral. Maybe she was having a bad day. As a licensed therapist, I have had clients in high stress jobs that find they have "bad days" frequently, I hope the best for her.

Linda Ross is Great!…read more Linda, Thank you for taking care of my Jackie for me. Unfortunately she needs you quite a bit, but from general medical problems to persistent sinus infections you have been on top of her care. We appreciate this beyond words. Taking great care of three generations of the family. Gracias! Por todo!

My situation was that i did not need the immigration medical examination but I needed it on a new…read moreform that Immigration had forgotten to update on time. So I called Family Practice Santa Fe 2015 Galisteo St. to help me get my records signed by a professional on the new form. Terrible mistake, the receptionist were INCREDIBLY RUDE. They wanted to charge me full price just for doing some paperwork. According to them they talked to the Doctor Fletcher Christopher, called me back and told me the total amount would be $200. The same auto pilot answer they had given me before. That is what they charge for the Immigration Medical Examination anyways. They take advantage of the people's need to get this things done. This is obviously a business to him, talking over the phone with this people was an awful experience. Made me lose my time.

From the owner: Dr. Christopher Fletcher - Excellence in family medicine for over 30 years…read more Dr. Fletcher has been serving the Santa Fe and northern New Mexico area for almost 4 decades practicing family medicine. We are there when you need us. Same day appointments are generally available for urgent problems. We care for all members of your family, from newborn infants to senior adult care. Our health care services include:* Acute care, wellness exams, physicals* Non-pharmacological weight loss management* Vaccinations* Minor surgeries and procedures* In office lab * Allergy testing and therapy* Expertise in Skin Problems* Senior INS medical examiner

I visited Dr Fletcher on August 30th 2023. I have been seeing Dr Fletcher periodically since I was…read morea child. We have never had a friendship besides being friendly when I would see him as a patient. The staff at the counter and the nurse who took my weight and blood pressure were extremely kind, helpful, and professional. They showed me to my room and I waited around 5 minutes before Dr. Fletcher arrived. When he entered the room, he looked me up and down and said "cut off pants, beat up combat boots, and tattoos? What happened to you?" He then proceeded to question me on my tattoos and why I have them. I was showing obvious signs of being uncomfortable and tried to change the subject multiple times but he wouldn't relent. Eventually, I was able to change the topic to the reason for my visit, but only after being forced to explain why I have my tattoos. I proceeded to tell Dr. Fletcher why I was seeing him, which was a suspected food sensitivity that led me to being nauseous and having acne breakouts on my face. When I told him of my suspected allergy/sensitivity, his reaction was extremely judgmental. Every time I was able to get a word in and explain my reasoning for correlating my food sensitivity with acne breakouts and nausea, Dr. Fletcher would scoff and tell me I was wrong, that it was unreasonable for me to have the feelings that I do, and insinuate that I was an imbecile for having the insecurities and beliefs that I had. Our conversation eventually led to the topic of hormones and I was curious if there was anything I could do in my lifestyle or diet to change or balance my hormones to wrangle in my acne. He proceeded to make a blatantly transphobic joke which made me extremely uncomfortable and was very offensive. He then went on to explain his transphobic beliefs to me. I will never be seeing Dr. Fletcher again and would recommend searching for a different doctor if you are considering seeing Fletcher.

My situation was that i did not need the immigration medical examination but I needed it on a new…read moreform that Immigration had forgotten to update on time. So I called Family Practice Santa Fe 2015 Galisteo St. to help me get my records signed by a professional on the new form. Terrible mistake, the receptionist were INCREDIBLY RUDE. They wanted to charge me full price just for doing some paperwork. According to them they talked to the Doctor Fletcher Christopher, called me back and told me the total amount would be $200. This is obviously a business to him, talking over the phone with this people was an awful experience. Made me lose my time.

I made a longer appointment specifically for a procedure to be done after my physical. At the end…read moreof the appointment I was told I would have to return for a second appointment for the procedure, which normally takes about 6 minutes of the doctor's time. This is the second time my physical exam was bifurcated into two. Dr. Gollub is personal and his office is nice, but in chatting about his own personal life, I should not be penalized in my own time and money. Dr Gollub told me he had four patients waiting after me. There appeared to be no one in the exam rooms or the waiting room as I left. It was however noon and perhaps his lunch time. I am hoping to find a better family practice doc who can also remove minor skin lesions. I think the quality of this practice has unfortunately declined. Really loved it initially.

I've been a patient of Dr. Gollub's for over twenty years and appreciate his open-minded but…read moreconservative approach to treatment. As an established patient, I'm able to express both the specifics and quantity of my concern about my maladies and he has always addressed them appropriately: sometimes with further tests, sometimes with immediate treatment, sometimes with referral to a specialist (he is a G.P.). Over the years he has suggested yoga, prescribed physical therapy, herbal supplements and acupuncture as well as the standard western medicine repertoire for various ailments. If you're looking for a long-term family medicine relationship, this is a good place. If you're looking for a doctor who will leap quickly to untested conclusions, look elsewhere.