This place is truly awful. My mom has been here quite…read moresometime. I am being told by caregivers that she we should remove her immediately. That she doesn't receive adequate care here. That they are extremely understaffed. That there has even come a time when 1 caregiver had to work a whole floor themselves during the morning and evening shift. So therefore how is one person giving showers, feeding them , changing them and caring for them. I am being told my mom is sometimes not fed because they forget to feed her. They use the supplies that I buy for her like combs, socks and shirts and use them for other residents. They use my mom's wipes and briefs for other residents. That the staff does not use hoyer as they should be and sometimes one caregiver is transferring my mom who is not that skinny or lightweight onto the wheel chair and back for meals. I didn't think much because I barely am able to visit with my work schedule and so a I was told this by caregivers Mike the director is apparently cheap and does not provide enough supplies that even caregivers have to go without wipes or gloves. I will be calling the state licensing and have them come in the specific days and times the caregivers have explained to me so that they could see what's really going on.

Heritage Hills has been God sent for my Brother and my Family. Not only is every person that works…read morehere amazing, caring, compassionate and their follow through is excellent. Lorie, Amanda, Evalyn, Atouza, all the med techs, and All the care takers have been nothing but a wonderful. My Brother John is taken care of, his needs are being met and the care that everyone shows him is amazing. Thank you! Heritage Hills

The care our relative got was excellent. Very warm and caring nursing team. They accommodated his…read moredietary needs, meals on time, facilities clean. We used their services for one year.

Our father's last few months and holidays were filled with attention, care and love. My sister and…read moreI realized that our 96 year old father would need senior, residential care last August. We discovered The Gardens By The Sea, toured and soon moved our father into a comfortable room. It was an adjustment for him, but he was well cared for, still welcomed many visiting friends and family, enjoyed the weekly entertainment groups, the delicious food as well as the Turner Classic Movie channel on their cable. Elsa and staff were friendly, detailed and professional. Owner, David Cooper, was often present to say "Hello" and ask if all was good. We definitely made a wise decision for the benefit of everyone in our family. Thanks to everyone at The Gardens by the Sea! J&J

This is a great place to work and an even better place to eat. Staff only pays $1 for lunch and…read moreit's an amazing one! I'm still working my way through the menu, but I'm a sucker for a good chicken Caesar salad & they definitely have a good one. I absolutely love all the staff and the residents. It's a bright, cheery and welcoming place to be. Never ending activities, things to do and people to meet. I've visited many, many other facilities in north county, this is hands down one of the best!

My 95 year old Mother has had a wonderful experience at Fairwinds Ivey Ranch ....from the moment…read moreshe moved in, the community was filled with warmth. The staff is amazing. The food is great and the recent renovation is beautiful. Wonderful community!

Things have gone straight down hill since Jennifer became executive manager. so many lies and…read moresecrets. so many good people leaving. it's been bad for a while and it's getting worse all the time

I'm a caregiver for a veteran gentleman. He was placed at Alta Vista by his adult son and daughter…read more It has been almost a month, and I believe it is the best decision made. He receiving great attention and support from the staff. The director Jennifer is very "hands on" even helping her staff with dinning duties. I have been in many similar situations as a worker, and also had my father in a place in San Diego. This place is very clean, and no smell. A lot of these facilities have a bad smell. The whole staff is very professional, friendly, and helpful. The food is very good. Plenty of activities per Destiny!!! Good job overall

Unfortunately my grandmother was placed here, and we had nothing but issues with the place! The…read morestaff will not communicate with you unless it's about something they need and or want. The quality of care was not given as well! We were told my grandmother would get bathed every day and she was reviving baths once a week. She had to move rooms due to an issue with her room and while "they moved her" they broke her chair, her tv, and jewelry ended up missed included two diamonds out of her wedding band. When addressed with a manager, she avoided and wouldn't call back or participate in a conference call with family to get answers. Gifts that were sent there were never delivered, or were offended delivered 5-10 days after arriving. I live out of state and had to fly out there to make sure that the items delivered were delivered correctly. When Walmart orders for her were delivered, they were being opened and items were missing! The "leadership" there is a joke and dips and dodges all responsibility and will not have any conversation if it's the tiny bit uncomfortable. The "people running the place" are all about money and are farming as many elderly people as they can to make as much money as they can! They take no accountability, no ownership, and clearly do not have any leadership or management ability to speak to people, or have actual conversations. This place was horrible and I wouldn't send my worst enemy to this hell hole!

I was really impressed by the staff, the staff is friendly, attentive, and always willing to help,…read morewhich makes residents feel cared for and valued which is really important!!

This place is absolutely amazing my mom is not the easiest person to deal with at times and the…read moregirls that work there were so wonderful with her and patient and accommodating and believe me my mom is really difficult at times. Caroline is absolutely wonderful.Thankyou so much for your patience and excellent care you gave my mom during her stay w you. Sincerely, Heather Hartin

My parent was a resident for a very short time. I moved them out due to lack of compassion,…read moretraining, and staffing. The staff is NOT trained to handle different dementia behaviors. I witnessed staff, on several occasions, ignoring residents when they became combative and difficult. Hearing them tell one another, "I am not handling them". My parent was accused of aggressive/abusive behaviors. Sending them to the ER, rather than deescalating the situation. Staff expected my demented parent to inform them when they were becoming agitated or overwhelmed to provide them with their prescribed "as needed" medication. Staffs lack medical training/guidance Director Caroline S. would call demanding my parent be removed out of the facility, despite physician advising against this. Our provider informed the director, on more than one occasion, any move would be detrimental to their health. Director does not appear to have medical knowledge, or is just not familiar with physician orders. Medications were not administered as directed. The facility is not staffed appropriately with the amount of residents. Many residents were alone with no staff around. I witnessed staff sitting around and speaking about other residents. Highly unprofessional and unethical. Rooms were cleaned daily. There was leftover food in my parents room from the night before. Bugs flying around in and around the room. Despite of personal items being labeled, my parents clothes, personal possessions, walker and cane would end up in other residents rooms. The facility made a strong impression that my parent would be well taken care of. Safe and well cared for. The facility made it impossible and difficult for my parent to adjust. This is supposed to be a memory care facility. Staff is supposed to be trained to handle ALL levels of dementia. They don't! Had I known this, I would have never placed my parent in this facility. I do not recommend this facility with your loved one.

My family and I couldn't be happier with Sunrise of Oceanside and the amazing staff that cared for…read moremy grandparents until their recent passing. Upon move in, Sunrise literally rolled out a red carpet for my grandparents and cared for them as if they were celebrities throughout the remaining months of their lives. It was a true treat for them, but even more significant to us - the joy that radiated within my grandparents is something we hadn't seen in some time! My grandfather literally referred to the facility as "opulent and extravagant"; he felt like he was on eternal vacation. We chose Sunrise as they had memory care, which would allow my grandparents to stay together as my grandfathers dementia progressed. Unfortunately, my grandparents passed sooner than we anticipated, but in the 5 months we spent with Sunrise we established lasting connections. My family and I will be forever indebted to each of the talented and caring staff that loved my grandparents like family.

My mom is not a resident here but I tried. It's a long story but I had an emergency situation…read morewhere my mom needed assisted living very quickly. The staff went through extraordinary measures to make this happen in 24 hours. Unfortunately and unbeknownst to me she needed much more acute care but wow, everyone at Sunrise went through a huge effort to help my mom and the residents seemed very happy. It's unfortunate there's so few reviews but this is definitely the best place I've seen and I've seen plenty. I cannot recommend more.

Sherri Singleton was a light during a storm of overwhelm as I navigated the emotional and…read morelogistical chaos of relocating my mom to California. She had been through a similar experience with her own mother, and she came into my life at just the right time--originally for a totally different reason, but it turned out to be divine timing. She gave me a thoughtful, practical list of tips for having that initial, tough conversation with my mom about moving into Assisted Living. And she didn't just drop the info and disappear--she checked in on me the entire way through the process. She also connected me with Carol from The Light for Seniors (another absolute angel), and that referral changed everything. Sherri is knowledgeable, professional, and incredibly resourceful--but what really sets her apart is her heart. She's lived this journey, and she genuinely cares. Bonus? Her services are paid by the facilities--not by families. If your family is looking for support in finding the right assisted living facility for your loved one, CALL SHERRI. You'll be so glad you did.

Sherri is a wonderful resource for families looking to find a care facility for their loved ones…read more She tours with the family which is a major bonus! She even assists with the paperwork, etc. after choosing a home. She tries to take as much off of the family as possible during this stressful time. She has been a great partner for our facilities so far!

Cathy is amazing! She has helped my parents and me for many years now and has never failed to go…read moreabove and beyond to help us find the right care. She is so knowledgeable and extremely well-connected. She seems to be available 24/7 and really cares about the people she is assisting. Thank you!

Kathy and her husband have helped me with my family's heathcare needs for the last decade now…read more They are prompt, professional very knowledgeable of the healthcare services in this area .It is such a pleasure to working with them

My mom loves her beautiful apartment in assisted living. The staff are kind, helpful, and…read moreresponsive. Her room has a lovely view and the food is excellent. The dining room and bar are bright and cheery and decorated for every holiday. The facility is very clean, modern, easy to navigate, and is relatively small so it feels more intimate. Her room and laundry are cleaned weekly. The reception staff is welcoming and maintenance responds promptly to any concerns. The med team is great, very proactive in reaching out with any concerns. I am happy knowing my mom is in a warm, caring, clean, and safe place.

Clean / and very caring environment. A wonderful place to live. Highly recommend La Marearead more