I have been a customer of Everett Downtown Storage facility on McDougall for over 10 years. It's clean, safe and secure and the staff (Tony, Shelby and Stacy) provide excellent customer service. I find it to be a great value and I highly recommend EDS to my friends. I rest easy knowing that my belongings are stored securely and readily available when I need something. Dave B read more

The McDougall facility is the best storage space I've ever used. Not only is it clean and secure but the manager (Sunny?) goes above and beyond when it comes to providing excellent customer service. Because of my work schedule, I'm frequently here after hours when it is dark. I love being able to park in the loading bay and close the garage behind me for extra security. Recently, I failed to close my storage unit properly and Sunny called to let me know right away. With their technology she was able to tell my unit was open and kept an eye on it with the security cameras until I was able to come and lock it. read more

I have been using Everett downtown storage for a couple months now. I have no doubt that my storage unit is always safe and secure. I am very happy with my service and the staff is very friendly. They are following great covid safety protocols and they keep everything very clean. read more

I've never needed a professional storage company until my last move. I went with Everett Downtown Storage on McDougall and was so happy to find it to be clean and secure (my mover was impressed as well). I want to especially thank Pamela for her friendly, helpful service. She made herself available to me on the night I moved in, which was over and above my expectations, even though I had been sent thorough instructions for move-in. I highly recommend Everett Downtown Storage. read more

I had an incident where a former partner of mine was allowed illegal access to my storage unit by an employee of Everett Downtown Storage on McDougall. Not only was my former partner allowed access to my unit and clear all my belongings out, she was allowed to close out my lease without any notice to me. She was on the account as someone who was allowed to be sent over due notices. She was not listed as an occupant. I was only made aware of this when my former partner texted me saying she cleared out my storage and extorted me for $1,000. I lost all my work equipment and, most important, both my deceased parents keepsakes and mementos. I was in contact with the owner, Joe Sievers, who first offered to pay my former partner off to get my belongings back and then when I said I wanted to be compensated for the value of the lost belongings he began not returning my phone calls, texts, or emails. He told me that it was a "big hassel" for him to compensate me, for his employee's mistakes by the way!, because the insurance company wasn't making it easy. He even said he would write me a letter, so I could take it to court to sue my former partner, and guess what, that was 2 months ago and I have heard zero from him. He at one point called me and started questioning me about the event as if he thought I was in on it! read more

Sunny and her crew are great managers of this facility. They go beyond the expected and really care about their clients and possessions. Can't say enough good things about them. Facility is clean, well lit, convenient and secure. Rates are good. Three years there. Out now but will use them in the future. read more

You guys are the best. I forget the name of the nice lady who helped me when I moved in, but boy was she helpful and friendly!! I appreciate the help you gave me over the phone Pat. Your team is fantastic there, and I will be recommending to anyone who will listen. Again, I appreciate all you did for me! read more

We rented a couple of units here over the last 1.5 years. This facility is the nicest, cleanest and safest we have ever seen. The staff is fantastic and they are very attentive to keeping the place clean and picked up. Always looks like it was swept/mopped just before we got there, no matter the time or day. We felt very secure knowing our goods are there. And we are known to be quite picky, especially when everything we own is in one spot. I recommend renting from here over any other place in the N SEattle area. Your items will be well looked after. And the cost is maybe not the cheapest, but it is competitive and it is wonderful being indoors out of the weather loading/unloading. read more

I was surprised to see that there were NO reviews for this facility! I have to say, I have rented from several storage facilities in at least 3-4 different states. I recently moved to the Lynnwood area about 2 years ago and had stored my items at a PS Storage off of Alderwood Mall Parkway. For $1 the first month - why not? Well, as time had gone on, the fee for my storage unit had accumulated itself (with several increased within the year) to $300! I had wood furniture that I was worried about due to all the dampness and rain, my storage boxes ALL had to be thrown out and repacked due to the dampness that they no longer held up. I had been looking for a new storage facility that would protect my wood furniture and the boxes themselves. I had come across Everett Downtown Storage on McDougal. I was astounded at the facility itself - covered drive in areas for the trucks, elevator, flat dollys to use, security, easy to use doors, friendly staff, etc. The cost was unbelievable for such a modern, well secured and easy to use facility! The fact that they had a truck to use which saved me a beginning fee of $70 to rent a truck from U-Haul was a big bonus. I have to say, I hate to move as I've done it so often - but having the security of climate control, security, everything you could think of to make a move/storage of a household easier on a customer - was very well thought out and planned. I am so thankful for this place you have no idea!!!! Thank you to the Owners for taking the initiative to really make storage of household items or whatever you need to store such a relief and pleasant experience - I have no worried whatsoever! The staff was great, very friendly and accommodating - which I can't say enough about. You have taken such a huge burden off my shoulders I will be eternally greatful! read more