This place is clean! They even have rodent traps around the property to ensure no rodents would…read morenever get in ur storage unit. Ryan was incredibly helpful throughout the entire process! He is kind and even helped us open our storage as it got stuck! I would definitely use Kenmore Self Storage again if I need a safe place to tote my belongings.

I'd initially planned to be gone only one year when I first started storing my belongings at…read moreKenmore Self Storage. This unexpectedly turned into three years (thanks, COVID). Luckily, I didn't need to worry about a thing. The office is highly responsive and helped me coordinate my move-out from several states away, and when move-out day came, they helped me ensure that the process was seamless. If you need to store your things short term or long term, definitely give this location a call. It's immaculately maintained, including a beautiful garden, and the service is friendly and helpful. They're also the best value in town and super-secure.

Great experience all around with this company. I would hi recommend them to anyone looking for…read morestorage in the area.

From the owner: 24-hour Access Great Customer Service…read more Digital Video Surveillance Online Bill Pay Drive-up Access Gated & Fenced Covered Parking Conveniently Located Locally Owned and Operated

Royce and the lady who has blonde hair, i didn't catch her name, were awesome, positive attitudes…read moreand so very helpful explaining how to work the elevator, and even gave us a map of our floor!! Said as long as we/you have good rental history, you are able to upgrade/downgrade units!! 10/10 recommend!!!

I moved in and then my rent was raised by over 20% a few months later. That is a huge increase and…read moreis a dishonest business practice. They basically leave people with the option to either move all their things to another location or just accept the exorbitant rent increase. The facility is clean and well ran, but their policies are cruel, calculated and unfair to say the least.

I rented a 5'x10' unit here because the advertised rate of about $70/month seemed like one of the…read morefew semi-reasonable numbers left in the world. In hindsight, that price feels less like an actual offer and more like a "welcome brochure" written by someone who knows you won't be paying it for long. The facility itself is fine. Four walls, a door, does what it says on the tin. No complaints there. The pricing, however, is where things get creative. After about 8 months, my rent quietly leveled up to $115/month for the exact same unit. No upgrades, no changes, no additional services--just a new number that appears on your bill like it was always meant to be there. Meanwhile, new customers are still being brought in at around $70-75/month. So the system is clearly working: step one, get you in with a normal-ish price; step two, remind you that stability is a myth. When I asked about it, I was given the classic "economic factors" explanation, which has become the modern equivalent of shrugging while your wallet disappears. It's hard not to notice the pattern here. It feels less like pricing and more like a slow game of "how much inconvenience will you tolerate before moving all your stuff just becomes your second job." And honestly, it fits right in with the general theme of modern life, where everything vaguely necessary seems designed with a quiet assumption that you will eventually run out of energy to keep arguing about it. So yes--technically it's a storage unit. But it also doubles as a gentle reminder that the starting price is more of a mood than a promise. If you're considering renting here, just assume the advertised rate is the opening chapter, not the story you're actually signing up for.

Professional U-Haul truck rental branch. Very friendly staff. My check-in and check-out process…read morewere professionally done and it was fast. No wait at all. We rented 15' moving truck for 2 days. We spent a lot of money filling up the truck the night before returning. Unfortunately something happened overnight. Gasoline smells everywhere and there's gas leak signs on the ground. The tank dropped to 30% next morning. Weird situation and we were so surprised. During backing up, engine also shuts down saying "no gas" on dash even though meter says 30%. I reported the situation upon return and the staff handled it professionally. We are very thankful to the staff here. Other U-Haul locations don't have as excellent service as here. I would definitely recommend this station more than any other U-Haul branches in the big Seattle area. Thank you

Khalil was friendly and helpful answered all my questions. He was very detailed on the tour…read more I also love how secure the building is.

Very disappointed with my experience. After my unit was broken into, I received very little…read moresupport. Reading other reviews, it seems break-ins are a recurring issue, which makes it even more frustrating that there don't appear to be adequate security measures in place, such as alarm systems or security cameras. I wish I had known about these concerns before renting a unit. I no longer feel confident that my belongings are safe, and it's difficult to justify continuing to pay for storage when the facility cannot provide a secure environment. I've also experienced multiple occasions where my access PIN didn't work, and there were no employees available to help. On one visit, another customer had already been waiting for over an hour for assistance. The lack of security, customer support, and on-site staff has been extremely disappointing. I cannot recommend this facility based on my experience.

Mike is super awesome! My mom and I rented a motorcycle trailer yesterday--which was my first time…read moretowing anything with my car. Mike went above and beyond and was extremely kind and helpful, what a great guy with excellent customer service! I would definitely come back here for future U-Haul needs. Thank you!

Terrible service and always some excuse about being short handed or computer problems.read more

We have had a storage unit at Cubes Self Storage for almost two years now and it has been a great…read moreexperience! Easy access, great rates, very clean, free truck use at move in, and Angel and the rest of the employees are excellent!

I had a payment issue, and the management team stepped up and helped me resolve the problem. the…read moremanagement team was a tremendous help and are a great group of people. we are very happy storing our belongings at Cube storage in Kirkland.