I've been coming here for YEARS and all of the staff and doctors have been great and very…read moreprofessional!

You make an appointment to see Dr Heisenberg and a another assistant will try to take you in and…read morewould not even tell you that he is not available at the time. I rescheduled the appointment and again he would not be available to see me. I do not understand why he is in the UnitedHealthcare providers list if you can not see him.

Deborah Wayne is an amazing person and eye doctor. I have been going to her for years. Highly…read morerecommend her !!

Deb's the best PERIOD! I went to her bout 4 yrs ago got 3…read morepairs of glasses For FREE ! My Insurance was phenomenal! Get 3 pairs at once ( Reading, Work, Distance/Turned Sun glasses) Anyways recently I had something in my eye she took me Right in NO hesitation! I Seen her 2 days straight! To end this I lost my distance glasses she switch out my reading glasses I pick them up today! They're were READY DAYS AGO TOO WHICH Is the date I was given by the receptionist! DR Deb Wayne is a Gem ! Clearly successful with 2 offices ! One in maplewood MA. ( Malden) & other in Chelsea With gorgeous receptionists... Truth! All of it.. C-Cal

Receptionist is a sea hag that needs to retire.....very rude and needs a refresher in customer…read moreservice. If that is the owner's wife, like other reviews say, good luck to him..... Winthrop is a small town that strives on service.....my experience was the opposite. To be clear, I'm talking about the incredibly old woman with white hair that looks like she lives alone with lots of cats! Kinda resembles a real life version of Maxine from the calendars.

Ok eye doctor is great but the receptionist is a horrible horrible person! She needs diversity…read moretraining! She has made it known to me she does not like that I'm Muslim. I am sorry that i am a paying customer and i wear a scarf, i have not tried to preach to you or even try to get something for free. Please be respectful and provide a service. Sorry eye doctor, you are awesome!

politics play a huge role in the timely manner in which you are seen. I wore a Trump shirt…read moreunwittingly one morning and was told because I was 5 mins late I would be pushed back all the way to the last appointment, ever since then this pcp dr Kim has been dicking me around making me wait hours even though I showed up earlier than the requested arrival time.. I have been looking for a better office because of how terrible these people have been toward me but j also gonto there substance abuse program which is amazing. no complaints about the staff there's. but I just find it odd that after years of me going there they see a Trump shirt and now all of a sudden I am dicked around EVERY TIME I have a medical issue. it's terrible

Everything if you want to get false diagnosis, lose your baby or get trash care come here. If you…read moredon't then seek your care and primary care doctors elsewhere. If I could put ZERO stars I would

Amazing experience, fair prices and excellent eye doctors. Dr. Kayla is an amazing doctor and I…read morerecommend her highly! Kayla at the front desk is a welcoming presence and really enhanced the experience for me! I would definitely recommend getting your eye care done here!

If I could give zero stars, I would…read more I booked an appointment with Dr. Mallory Miller on March 13th for April 1st at 10:30 AM. During the booking process, I completed all necessary paperwork, including submitting images of both my medical and vision insurance cards. Vision North lists United as an in-network provider on their website. After scheduling, I received multiple texts emphasizing their strict 24-hour cancellation policy and warning that unconfirmed appointments would be canceled. I confirmed my appointment several times. Then, on the morning of my appointment, I received a text at 7:23 AM informing me that my appointment had been canceled because Dr. Miller was unavailable--just three hours before I was supposed to be seen. Given their rigid policies, this was frustrating. At 8:13 AM, I received a call from the office offering me a later appointment at 11:00 AM with a different doctor. I rearranged my work schedule again to accommodate. Upon arrival, I checked in and was asked to wait. Shortly after, I was informed that my insurance was actually out of network and that I would be responsible for the full cost of the visit. At this point, it was clear that this office is completely disorganized and unprofessional so I left. In a city like Boston--home to some of the best healthcare in the world--this level of incompetence is inexcusable. Save yourself the frustration and avoid Vision North.

I have been going to Robert for years and He is a great person and eye dr. He doesn't overcharge…read moreand is very fair in prices. One of the best around for sure.

Rather than give well-deserved accolades...I moved to NH but continue to see Dr. Bob!read more

I highly recommend Pro Optical. The office was very clean, staff very friendly, and you can book…read moreonline! Dr. Duane Smith was very friendly, and you never felt like he was on the clock. I would definitely recommend Pro Optical and Dr. Smith.

I followed Dr. Smith from his practice in Cambridge to his new location here at Pro Optical. He's…read morea great guy, and cares not just about my eyes but about my health overall. He does an excellent job explaining how eye health affects the rest of your body, and he's always sure to make sure I understand in layman's terms what he's saying. The staff is friendly and courteous as well, and they've been efficient both times I saw them. I would highly recommend Pro Optical, but I rave of Dr. Smith.

I went in to have 2 designer sunglasses fixed. The man in the shop immediately fixed the in less…read morethan 10min and charged only $20. Professional, fast and friendly! Go here for your eyeglass/sunglasses needs. They are the best.

Rick is the best! Very customer service oriented and always willing to take the time to explain how…read moreto pick the best glasses for the customers needs. Highly recommend!

Just finished and appointment with Dr. Shwom. Excellent appointment. I had some health issues…read morewhich he took seriously and performed extra procedures during the eye exam to help me understand what is going on with my health. As always he was very thorough and made me feel very comfortable. I have been going to Dr. Shwom for over 20 years and I trust him completely.

Dr. Shwom is a fabulous eye doctor, best in town! His wife Mindy is GEM as well, they really make…read moreyou feel right at home whenever you go in for your visit. They also always give the best suggestions for your eyes without feeling too stressed because going to the eye doctor is not always fun. The best advice I can give is no matter what the circumstance, they ALWAYS make time for their clients no matter how busy they get!

What can I say about Optica Brasil?…read more My Brasillian friends have been raving about this place for months, and after getting totally milked over by one of those mall optical shops, I decided to give them a try when it was time to get new glasses. I called to make an appointment so I could have my eyes checked, and they were so gracious on the telephone. I even got an appointment for the next day. When I went into the shop, it was so clean and tidy, and I didn't get a feeling of being rushed, unlike that mall shop. The doctor was really nice, and spend a ton of time trying making sure i had the right prescription. (I have an astigmatism so it can be tricky to get the settings just right). Ordering new glasses was a breeze. Optica Brasil has a wide selection of different styles and frames, all from different manufacturers! Plus many good looking frames were AFFORDABLE. I actually saved enough money that I was able to buy a pair of prescription sunglasses too! Carolina made the entire process so easy, and she was so friendly and personable. She definitely made me want to come back! And I definitely will. I highly recommend Optica Brasil to EVERYONE who wears glasses, you won't be disappointed. --- Side Note: About 3 weeks after I got my new glasses, I accidentally bent the frame, I went back to the shop to see if they could be repaired. Not a problem. Carolina took them into the back and.. well.. I don't know what she did, but she came out with repaired glasses. Excellent!!!

Wow, I got my glasses here two years ago and it was time for another eye exam and a new look. I…read morework on Newbury Street so I went to a couple of places close to me but then I went back to Optica Brasil in Everett. I can honestly say that I walked out of there knowing that I had gotten the best service and the best pair of glasses for me. Julie and Carolina know what they are talking about and took the time to educate me about what I was getting and why I should get it. Fantastic through and through....selection, service and prices. I highly recommend them to everyone.