I've been going to European Wax Center in Edwardsville, IL for a while now, and every visit is…read moreconsistent thanks to my wax specialist, Kourtney (with a K)! She is incredibly professional, detail-oriented, and always makes sure I leave completely satisfied with my brows and any other services I receive. If you're looking for technicians who know brows and deliver a consistently polished experience, I highly recommend booking with Kourtney and the Edwardsville EWC. You won't be disappointed!

This company, particularly in edwardsville is so unprofessional and just upright does not deserve…read moreyour money period. I booked 4 services through them for a 4pm appointment. A bikini wax, an eyebrow and lip wax, and a cheek wax. Mind you this was my first appointment after months with them after being treated poorly the last time. These services totaled to $100, and they would've gotten at least a $20 tip had they actually fulfilled my appointment. I was running a bit late, and called them in advance letting them know I would be there at 4:10, mind you they have a 9 minute grace period. The girl on the phone said it was fine, but that I would have to remove one of my services. completely fine, i understand that. I told her the cheek wax could be removed, she said that was fine and she would see me soon. I walk in at 4:10, the time I said I would be there. No line or anything, was able to go right up to the desk. greeted her and said I had a 4pm appointment and that I think I just talked to her on the phone. She says "oh yea about that, we now can only do the Bikini or the eyebrow wax"... PLEASE! tell me how this makes sense when on the phone she said I would only have to remove one service, and I could choose said service. I booked four services, and am now being told I can only do one of said services over a 10 minute delay... but they claim each service takes 15 minutes, hence only ONE SERVICE SHOULD BE REMOVED UNDERSTANDABLY! I'm asking her to explain how this works, and she says both the eyebrow and bikini wax take 15 minutes a piece, and my waxer doesn't have time for both... Even though that puts me at 4:45 if I would've been started on at 4:15 instead of arguing with me at the desk. The math still isn't mathing. Tell me you overbooked without telling me you overbooked, which again... UNPROFESSIONAL. I told her to cancel my appointment and went to Tipsy nails and spa to get my eyebrows and lip waxed. For both services, took a total of 6 minutes btw. So these waxers must be untrained if it takes them 15 whole minutes to do an eyebrow wax. Will be taking my money to Waxing the City, don't waste your time at European.

This review is longggg overdo! If you've never gotten your eyebrows threaded, this is the place to…read morego for your first time. When I moved to Edwardsville, I tried to find a threading spa because I can't stand wasting money on getting waxed. Threading takes a much longer time for the hair to grow back and it is virtually painless. Amber is sooo sweet and really knows what she is doing. I wish Gemini Day Spa wasn't so tucked away because I really think it would bring in more business if it was visible or in a high-walking traffic area. Navigate and check her out! You will love it!

Amber is the only one I'll let touch my eyebrows!! Highly recommend. I've been going to her for a…read morefew years now. She's the best.

If you are a man and want a great haircut from a girl who knows what she's doing this is the place…read moreto go!

I really love Cassandra and One Chair Hair. She does excellent work and makes a hair cuta real…read moretreat of an experience, complete with a lavender essential oil towel and a glass of champagne. I definitely recommend Cassandra!

Friendly staff and nice ambiance. Good experiences and feedback from my entire family will keep us…read morecoming back.

Went for my first spray tan today, Lauren was so sweet and made the whole thing feel more…read morecomfortable! Beautiful spa and great service!!

My first time going and it was absolutely amazing!!! Very welcoming and Mish is so so sweet!!!!!!…read moreLove Love Love

I've been going here for years and as far as services that directly correlate with…read morepeople/health/image I think they are extremely professional. Great staff!

It was my first time there and I got a facial by Tara. She was very down to earth and not pushy at…read moreall . I will definitely go back to see her. My only only minor complaint was I would of like more relaxing music . Again super minor .

I stumbled upon this place by accident and I'm so happy I did. Whitnie is AMAZING!! So friendly, so…read morethorough. She makes you feel completely relaxed and comfortable while also being quick and efficient. Also, as an added bonus, she makes her own oils and gifts them to you after each appointment -- works wonders on ingrown hairs! I highly recommend Whitnie, if I could give her more stars I would!!

Had a facial and hair spa session with Hannah and she was great!! Super relaxing and very…read moreinformative and helpful! Will definitely be going back

Great service great results! I have had permanent eyelashes lipstick and eye brows and have been…read morevery happy every time

Very poor customer service. I called to schedule a one hour standard massage as listed on the gift…read morecard I received. Was told that it was only good for the monetary value of $55, which is not listed anywhere on the card or the gift card holder. Was told that anyone could have wrote the value in and they usually leave it blank. My response was, why would a business leave the value blank so that anyone could fill in what they wanted? I went on to mention that maybe their reviews were a reflection of their business practice in which I was hung up on. Extremely unprofessional way to handle business.

An hour massage is about 35-40 minutes long. The front desk staff is not educated upon policy. They…read moresaid you can sign up for the family plan and get as many massages for free for the month. It's $120 for family plan, $10 for the first 2 massage, and the rest are free. Was not true. You get two free massages and then the others are discounted, not free. They did want to make it right. They just said sorry as they charged me close to $200 at the end of the month. I will never be back or recommend anyone to go there. They are not flexible and did not try to make it right. The masseuse's were really nice. Only positive thing I could say about the place.