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    Evergreen Prosthetics and Orthotics

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Achieve Medical Center - Portland

    Achieve Medical Center - Portland

    1.0(1 review)
    1.1 miBroadway District, Lloyd District, Northeast Portland

    I have been with this company for over 2 years. In that time I started with a great provider but…read moreunfortunately they relocated. I was passed off to a new provider, after one visit they left and was forced to a new provider. Third times a charm right? Nope. The office staff is horrible at their job and lacks empathy and skill to do simple tasks. Every time I have talked to the office person they don't have any information and they are of no help. No one responds to their emails so I was always left In the dark with my simple questions and problems. I had an appointment scheduled this week and they left me a voicemail that it was a mistake and they needed to reschedule very last minute (barely 1.5 days notice) this was scheduled 3 months ago! I didn't have a say in the day or time because I am going to run out of my medication and I work full time. My rescheduled appointment was for this morning before work and I would have to get ready for work while I was talking to the provider. My appointment time came and went, I did not get a link for video chat and no one called me. I called and the only option I had was to talk to the after hours operator who sounded like she didn't care about her job. Hours later I still haven't gotten a response. I called on my lunch break and explained what happened. They had no idea what happened and said I should have gotten a cancellation email which I didn't. She said I should have called when my appointment time was up, I DID. She never once apologized and instead decided to blame me. I asked to see if it was possible to have my provider fill one of my insomnia medications until may 10th since that is when my next appointment is for my new provider with a new company because I am done dealing with their repeated mistakes. They said it couldn't be done. I asked them to let someone know if their repeated mistakes. YOU CANNOT HAVE THIS MANY MISTAKES AND TURNOVER WHEN YOU ARE MANAGING PEOPLES MEDICATIONS. It is ridiculous. The staff is careless and they need to find new people and a better system. Having to re explain my history 3 times over in a short time span is so draining and discouraging. This has been THE ABSOLUTE WORST experience I have had with any medication management company. Look at their BBB complaints. Do not come here.

    Providence Medical Group - Lloyd Center

    Providence Medical Group - Lloyd Center

    2.0(1 review)
    1.1 miBroadway District, Lloyd District, Northeast Portland

    Poor from initial phone call to after-care summary. Never going back…read more I called on the phone at various times in the day, during posted business hours. No answer. Answering system goes in circles, and eventually drops you, so voicemail not an option. No online booking option, either. I had to drive over to the location to book my initial appointment. I took about 45 minutes out of my day, at home, to fill out the preliminary, online, questionnaire, uploading insurance card front & back to their portal. A week later, I arrived at my appointment, and was asked to present my insurance card. Ok. Rolling back the clock a few weeks, the moment I walked in when I had hauled my cookies over there to book the initial appt, I had given them merely my name & dob, like you would at the pharmacy. I was surprised to hear the receptionist echo the name of my insurance, and be able to confirm even the member ID. She went so far as to ask whether I'm still living on XXrd Avenue, which again was correct information. Roll back to the present, I handed her my card, advising her that I had already uploaded the image online. She advised she was just following orders. I was then handed a substantial questionnaire. I looked at the questionnaire. It was identical to the one I submitted online. I protested. "I filled out this questionnaire, already, offering her back the clipboard. Again, just following orders, she insisted that I fill it out all over again. I brought the clipboard over to my seat, muttered to my wife about how the HIPPA Act mainly serves the hospitals, pharma, and, when the DB gets hacked... whomever, but not the patient. I re-filled out the questionnaire, again, carefully selecting "no" answers to any questions that would send the police raging over to my confirmed doorstep, when I got home. Inside the clinic, the PA asked me more of the same questions I answered twice, already, including the ones that would engage a police response. I told the PA to refer to the completed paperwork, and she did. A flashy dressed physician, in red cowboy boots, came in after a while, a person for whom life's been good, save maybe for the mandatory vaccines. Her questions started to mount into a pile of irrelevant food for the thought of somebody somewhere that was good with numbers. I was pleased, for the moment, to learn that I could opt out of the majority of her questions. I did that. I got the referral I was after, and then left. Weeks later the bill was stiff, and the aftercare summary contains declarations and refusals that were attributed to me, but that I surely did not say. You know in this day and age and the state of healthcare, serfdom under pharma & all, she could have called me an "asshole" in the notes and it would not have fazed me, but putting words in my mouth that I did not say/attribute actions to me that I did not do, is not ok. Especially considering the veritable "portability" of the misinformation she created. Ask the hackers not to take your information, and the things you did not say or do out of context. Becomes a mess. Ask law enforcement, who also has the contingent right to see your records. If you're going to make data collection so messy, ie. Get 2-3 accounts of the same questions, and then falsify some of that data yourself, you need to bear in mind for whom you're following orders. Ask yourself why you're saying what you're saying. Either you're purposely denigrating your patients, out of sheer spite, or you're just trying to rat them out in distant hope it could serve as the missing link to some kind of criminal investigation. Poor service regardless, from A-Z.

    Evergreen Prosthetics and Orthotics - medcenters - Updated September 2026

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