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    Evergreen Speech Therapy LLC

    5.0 (1 review)

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    1 year ago

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    Audiology and Speech Solutions - Who has hearing loss? 360 million people worldwide have disabling hearing loss...you are not alone.

    Audiology and Speech Solutions

    3.7(3 reviews)
    5.5 km

    Hearing test was good. Discussion with Nancy DATINO provided little pertinent information; most…read morechit chat. She provided me with the high priced Oticon hearing aids(I did want the best ones for me) with little backup info and NO instruction Manual. She left the room early (as she did on the second appt. also) and I was told by Samantha the intern or assistant there was no instruction Manual?? I called next day and asked Samantha if I could speak with Nancy DATINO ...I was coldly directed to call her DR. DATINO....she was not avaiable. I told Samantha said I must have a hard copy instruction manual. Samantha balked at this and said they only give instruction manual when the hearing aids are purchased??? Crazy! She finally not happily consented to send me instructions. I asked that a copy of my hearing test I was not given be sent also. These were sent and received. The instruction manual was indispensable; it had crucial, very important and indispensable info for these very advanced hearing aids. AND this office INITIALLY DID NOT GIVE ME AND WERE NOT GOING TO GIVE ME AN INSTRUCTION MANUAL UNTIL I PURCHASED THESE EXTREMELY EXPENSIVE HEARING AIDS?? WILD! The instruction manual said I should have a hearing test with the hearing aids on...which I had asked for and Dr. DATINO said this test with hearing aids on was not done,. The next appt. I had lots of questions that were basically answered and I needed hearing aids to be reprogrammed a bit as I was not hearing well with them. They were reprogrammed. Nancy DATINO left the room. Samantha gave me an unidentified bamboo toothbrush and told me to brush the domes of hearing aid very well every nite...Brush them HARD Samantha said. Well instructions in manual said do NOT touch the domes...only a specialist does this I confirmed next appt. days before only to be asked again on line an hour or so before my appt. to confirm again I would be there. I confirmed and drove an hour to the appt. to find out Dr. DATINO has been ill all week and would not be there but would join us on zoom call. I DEFINITELY should have been called before this appt. and told the audiologist I WAS PAYING TO SEE would NOT be there!! THIS IS A NO BRAINER! And I had been asked if I was coming in an hour before my appt. with the office fully aware Dr. DATINO would NOT be there!! I drove an hour to the appt' to find her not present! I arrived at appt. fully expecting Dr. DATINO the audiologist to be present...I had an LOT of questions for her!! WELL I sat there for about 40 minutes with Samantha. Samantha trying to connect on zoom with DATINO and made several phone calls to her also all to NO avail. From our first contact with her office I said I had been made aware that time with an Excellent audiologist was of utmost importance!! I was with her assistant/intern Samantha more than with audiologist DATINO. And Nancy DATINO never showed for this last appt. I had a LOT of questions for her the audiologist! I told Samantha to please have Dr. DATINO to definitely call me so I could ask her my questions. I then returned the Oticon hearing aids I was trying out because I certainly did NOT want to continue care with the irresponsible attention, information and lack of time provided by Dr. DATINO. I told Samantha I still most certainly wanted Dr. DATINO to call me ;I had questions. No surprise she never called. I would tell anyone to AVOID this practice. I ache for those that are unknowingly taken advantage of! And the $ a patient can pay...oh dear me! Terrible!

    Audiologists who took the time to truly understand my unique hearing situation through advanced…read morediagnostics, such as real-ear measurements. They also created a customized plan with properly fitted hearing aids that helped me listen to and appreciate music, understand speech in noisy restaurants, and hear the soothing sounds of birds while hiking. I feel young again!

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    Evergreen Speech Therapy LLC - speech_therapists - Updated June 2026

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