TK Tailoring did an amazing job of altering my daughter's wedding dress. The bodice was taken in…read moreseamlessly and she shortened 4 delicate layers of the skirt section. The train is very long and wide, so she was very creative on adding 3 loops and buttons to make a custom bustle for dancing after the ceremony. She ensured that the 3 additions are reinfored underneath the skirt and shouldn't tear. She also did an excellent job of modifying the bodice of my mother of the bride dress. My daughter and I would highly recommend her!

unfortunately, I am very upset how they treated me and the work that was done to my suit. I…read moreactually need to take it somewhere else to get fixed as they didn't take the measurements correctly and now the pants are approximately 2 inches too short. Communication seems to be lacking. sadly, I will not be returning to this business.

Pretty bad, actually. Brought in a $600 duvet cover for zipper replacement. They cut the duvet…read morefabric when removing the zipper and did not repair it. They did not have the right length zipper so sewed shut about 6 inches of the opening. The original zipper was hidden from view by a flap but the new zipper is not, it is right on the surface. She did not completely sew in the zipper, leaving a hole at the end that I had to hand sew into place. We brought in a folded, freshly washed duvet but I picked up a jumble of fabric stuffed into a corner of the shop. Nice people and low price if you don't mind them screwing up the job.

Walked in with a seam in my sweater coming unstitched. The sweet woman fixed it on the spot in 5…read moreminutes and refused to charge me. Good people.

I went in today to have three small fixes. I was rudely responded to that I am not a bride so the…read moreitems would not be seen until early August. If you were open 5 days a week maybe you could support customers with little jobs or just take 40 minutes to help me out. Update: I do not agree with your response. Small mending jobs, hemming, and slight alterations are your bread and butter for the year. I acknowledge that weddings are your priority at this time, but my job would have been quick and could have been added to a days' work. When I spoke with other vendors they acknowledged that was not a good business model, turning away business. While you may think not accepting work and commenting that I was not a bride is a good service conversation, as I read other reviews, many feel you are rude when communicating with them. I commented on your times that you are open because Google said you are open three days a week, your website says 5 days, and other sites say 4. It is not clear to a customer who has to travel downtown for the work.

Irina came highly recommended by my daughter who had gone to her for her wedding dress alterations…read more I was in need of having my Mother of the Bride dress shortened. Irina listened to what I wanted done and she did a beautiful job with the alterations. I couldn't have been happier. I will definitely use her again if needed and won't hesitate to recommend her to anyone else needing quality work done at a reasonable price

Was in Victoria on vacation and ran out of clothes. This place was close to the hotel. The staff…read morewas super friendly and helpful. The atmosphere was really relaxed, the facility was clean. Would highly recommend them!

I dropped off a Comforter and a Pillow Top for cleaning on a Saturday morning. I asked the lady…read moreworking to also have a small rip fixed on the comforter. They told me if I wanted same day service it was $5 extra. I had no problem with that. They took my number and said I would be contacted when ready. I came back to get my Comforter and Pillow Top on Monday after receiving no courtesy call all weekend to pick up package. The charge was close to $50.00 which I find a little steep for washing and drying two over sized items, but I was still charged the $5 on top of it despite not having a courtesy call to pick up my items, and the rip was still there as well. At least I wasn't charged for that. When I took the Comforter out of the bag and noticed the rip was still clearly there, I phoned in. The women I talked to said I was talking to the wrong person and needed to talk to the Owner. Her care factor towards Me, the CUSTOMER, was pretty much non existent. I'll fix my own rip. And I won't be going back to Westbrook Home style Laundromat. I do not find there Customer Service to be satisfactory. Mike Langford BC

Altered sleeves too short; altered pant legs different length; another pair shortened but still too…read morelong.

very good quality workmanship, produced in a timely manner,…read moreand from very friendly, approachable staff.

I have been using this fantastic service for the last 6 years . Dry cleaning my better clothes and…read moregoods. But over the last 3 years I have had my clothes modified. Distinctive patterns and patches added to jackets and pants. My larger fabrics sew into bedding or covers. The amazing staff have always made my inner vision and reality. From large canvas fabrics made into covers for my bed to Hanging on a wall. I once as for a 12 foot zipper to be done. No Problem. My pants fitted. No worries. I personally recommend this business to everyone. The staff are friendly ,knowledgeable and always helpful. 5 stars!

They lost my pants I bought specifically for safari. Said the would reimburse me. I bought another…read morepair for the trip. They found the pants while I was away and will not reimburse me, even though I had to buy a second Pair because of their ineptness. They need to pay me back.

I come to Tetyana for all my alterations (happy client since 2018)! She is professional,…read moreexperienced, meticulous, efficient and so kind. I have NEVER left feeling unimpressed or overcharged. For the quality of care she puts into her work, I can't imagine going to anyone else; she genuinely takes the time to deliver an A+ experience. Highly recommend!!!

Okay.. I'm going to write a review anywhere I can find her business listed because I am so BEYOND…read morehappy with everything she did for me. I had a wedding dress that was size 14 and she took it down to about a size 9 (a huge decrease) and it required quite a few changes to the structure of the dress to fit me properly. She did an INCREDIBLE JOB! OMG. She is busy as heck... but I never felt rushed when I came in for fittings. Her prices are very reasonable. And she's a very sweet person too. She is incredible. I have used another tailor in town in the past and they were not nearly as good (not even close). When I shared that experience with someone they recommended Tetyana and I'm so glad they did. She is the best tailor in town!!

I've always taken my large quilts here and they come back in great shape. Staff are always pleasant…read moreand helpful.

Vile staff member, got into an argument with me, then threw my expensive, custom made shirt at me…read more Stay far away from this dry cleaner.