Had a cleaning scheduled with them and the cleaner just didn't show up. 15 minutes after they're…read moresupposed to be there, I give them a call to see what's going on, goes to voicemail so I leave a message. At that point, they finally text back to my reminder text from the night before that they ignored to say that they can't make it because they have a dentist's appointment. Not even an emergency mind you, but something they scheduled in advance at the same time we had a cleaning scheduled. Unbelievable! They were apologetic after the fact but that's a huge red flag. Will have to look for someone else.

I've been a happy customer of Sisters Family Cleaning for over a year now, with biweekly cleanings…read moreof my home. After a couple disappointing experiences with larger commercial companies, I decided to try this small family business and I'm so glad I did! They started with a very thorough consultation, and the way they pointed out dirt as they went through the house convinced me that these women really know how to clean! Then they assigned me to Nayara, who has been fantastic. Extremely reliable, excellent communication, and best of all, actually cleans! Spotless floors, gets into all the nooks and crannies, dusts everything, cleans under stuff on kitchen counters. Very impressed with this business and highly recommend!

My kitchen and bathroom look absolutely fantastic thanks to the GS family cleaning team. They pay…read moreattention to every detail and go the extra mile to make sure that everything is perfect. Not only that but the word family in their name fits perfectly they because they treat you like family. Thank you Graziela and team!

I had a deep cleaning done by Graziela and her team. They were extremely thorough and very…read moreprofessional. They got into all the corners, moved things to clean behind. I was very impressed and they are coming back monthly.

Juliano and team did an excellent job with a Salem apartment I just moved into. The bathrooms, and…read moreparticularly the shower/tub at this new place were originally... disgusting... and I was amazed at how they were able to transform things - it looked like the shower/tub was completely replaced. They did all of the fine details - the oven window, the refrigerator, the washer/dryer under the lids, the insides of drawers, etc. all look essentially perfect. And at a great rate - I was not there for the cleaning but I believe they were working very hard and efficiently. And, Juliano is probably one of the nicest people I have met. Highly recommend!

From the owner: Why Choose JCX Cleaning Services? JCX Cleaning Services is a family-owned cleaning company serving…read moremultiple areas around the Greater Boston with spectacular home cleaning services. Our company was built to serve you and your family in all your cleaning needs with the intention of helping others and making life easier.

They cleaned well and took a lot Of unwanted items…read moreWith them. A bit of a language barrier but google translate helped a lot! They did a good job!

Just had Heidi clean my home for the first time. OMG! I will never have anyone clean my house…read moreagain! Deep cleaning, thorough, and I mean thorough! I didn't even have to tell her everything I wanted done! She just did it. I like a cleaning job that finds every piece of dust and dirt and they did just that! And it was a very fair price I highly recommend them, I've had a few cleaning companies in my time and finally found a keeper.

Kelly's Cleaning Service Inc. has been cleaning my condo now for 3 years. I have found Kelly…read moretrustworthy, responsible and thorough in her work. She and her team arrive on time and are responsive to requests. If you need something extra done she invariably is willing and does a good job. If you need her for an extra day or to change the day, she will work with you to do that. I would recommend her and her team to anyone looking for a good, trusworthy team of cleaners.

From the owner: Especialcise in cleaning servicesread more

We have been using MA Afforable Cleaning for about 10 years now. We started when I was pregnant…read morewith my 2nd child and too sick to even bend over to pick up a sock And I haven't looked back since. Ademir and his crew are wonderful people, extremely trustworthy, reliable and skilled at their trade. with so much going on at this phase of life I have always been able to rely on Ademir to give me the much needed help as I navigate motherhood, work and life. Cannot recommend them highly enough!

The best clean company ever! Very affordable and easy. Ademir is the best and most reliable and…read morerespected person

Graci and her helper were truly terrific! Professional, friendly, and dedicated cleaning miracle…read moreworkers. My apartment was an absolute disaster area. I'm chronically ill and hadn't really ever cleaned the place beyond squirting various chemicals around in the worst places and wiping them back off. It had four years of dust piled up in most places, and some giant piles of junk that I swear were about to develop life on their own, but Graci was undaunted and just went to work and tackled it all, organizing and cleaning and throwing the junk out, and I swear when I saw it I thought I had walked into somebody else's place for a second. It feels so great to have a clean space. She managed everything with minimal supervision, was really nice about negotiating price, and asked questions when she needed to. Now my apartment is a place I actually want to be in. I unreservedly recommend Graci Cleaning!

From the owner: At Grace Cleaning, every detail matters. We don’t just offer cleaning — we bring peace of mind,…read morecomfort, and a sense of renewal to your space. What makes our service special is the personal care we give to every home, office, or commercial area. We understand that each client has unique needs, so we provide a customized cleaning experience, paying attention to the little details that others often overlook. We use high-quality, safe products that deliver a deep clean without harming surfaces, your family, or your pets. Our techniques are modern, efficient, and performed with dedication — transforming every environment into a fresh, welcoming, and beautifully clean space. Our commitment is to excellence and trust. We value punctuality, respect, and privacy, treating your home with the same care we give our own. Every task is done with heart and precision, because at Grace Cleaning, we believe cleaning is more than just a service — it’s an act of care and love for what matters most to you. Let us bring new life to your space. Feel the difference of a cleaning service done with passion, responsibility, and a special touch that only Grace Cleaning can offer. Your home deserves that extra sparkle!

I feel compelled to offer up an objective review after reading several below, and also being a…read moresmall business owning-family ourselves. I'll state simply - sometimes companies have growing pains at first or while transitioning in new team members and while it is regretful and no one wants to be on the receiving end, in my experience I find it hard to not be understanding when thoughtful accommodations are made to the customers to rectify any situations where people feel like a mistake has been made. I also find it easy to be understanding when the work that is being done FAR outweighs any scheduling conflicts or miscommunications, not that I have ever really dealt with that, but it sounds like others have to some degree. That being said, this culture of "the customer is always right" has, in my opinion, led to a lot of people thinking they are owed the world, and owed it for free at that, when things aren't up to their sometimes or often unrealistic expectations. I am the mother of five young children and we also have a giant, hairy dog. As you can imagine, I need all the help I can get! We've been though several cleaning companies and I think in the beginning, it is my experience that there is always a short amount of "getting to know you" time where they learn what is important to you in terms of your cleaning priorities, as well as learn to navigate the ins and outs of your home - all while balancing that knowledge with the countless other homes they're simultaneously managing. Questions SHOULD be asked, bc not everyone has the same needs. The reason we've been through several companies is that the first two shut down their businesses and the last I actually had to fire (a first for me, because even after several months, she never seemed to "learn" what it was that we wanted done and continuously mentioned that she wasn't being paid enough to do things so just stopped doing them - even though the price was set by her.) We moved on and have been EXTREMELY pleased, as have the many friends we have recommended this service to. I do think that a level of patience is necessary when hiring any new service professional, just in terms of letting them get to really understand what your exact priorities are. But this doesn't mean that I think you have to accept subpar service, and I can say unequivocally, that is not at all what I have EVER received from Kelly nor would I expect anyone else I've referred to her to receive either. I think there are those that will come home and find a missed spot on the floor (you know, those ones that disappear when the floor is wet from being freshly mopped but show back up later when it dries) and will then go off the rails about bad service but people aren't robots, and having been in the service sector before, I know that sometimes customers can be too demanding to even be worth it. This isn't the usual type of review I'd write where I just go on about how great Busy Ladies are - WHICH THEY ARE - but only because I came on to review them and happened to notice some negative feedback below and felt the need to offer my perspective on the matter, for whatever that's worth. In life, sometimes things happen beyond a professional's control and if they offer a solution but it doesn't work for you or you're too angry to accept it, it doesn't negate the fact that they DID offer a solution, and it makes me sad to think a woman trying to support herself and her family would suffer because of such a thing. I will go back to my normal review style and say that I think they do a GREAT JOB! I have a house that is a handful to clean for anyone and I'm ALWAYS left pleased and have been for 2+ YEARS NOW. I would hire them for my mom, I would recommend them to friends, and I have. I just hope people realize it is a business run by humans and humans are by nature, prone to error at times, even small errors. Luckily, I have not had to deal with any from Kelly and crew so I do sympathize with those that have however from what i see below, it seems like every time, she always tried to make it better or come up with a solution and just because that solution was declined, doesn't mean it wasn't there. If you want a clean house and you want it done by friendly, trustworthy, kind people who always arrive with a smile on their faces, and who know your children by name and say hello to each of them and take the time to let the little kids pretend to help clean or ask them a million questions without getting frustrated like some can do, then this is the kind of company you're looking for. Perfection, in any profession, is not something that can or should be expected so it pains me to think that someone who has been nothing but wonderful in my family home would be negatively reviewed for not being so. But while perfection may be a silly thing to expect, professionalism and the best job possible is not, and that is EXACTLY what you CAN and WILL get with Kelly and her crew. Keep up the great work, guys!!!

Summary: Do not recommend and will not use again. Unsatisfactory cleaning. Poor customer service…read more In a commoditized industry, such as cleaning services, where one can go anywhere, customer service is what separates one company from another and drives customer loyalty. Unfortunately, I will take my business elsewhere in the future. Background: Hired Busy Ladies to perform a move-in cleaning on a new home. Authorized up to 4 hours of cleaning and would approve addition time if required. Specifically requested that cleaning focus on the insides of cabinets and closets. After providing instructions, I left the property and returned two days later. Cleaning review: The home had been partially cleaned and there were several areas that received a cursory, and not thorough, cleaning. The cleaners missed several big items including an entire section of cabinets in the kitchen (16 to be exact), sections of shelves undusted, and completely missed the faucets in one tub. I spent an additional 2 hours cleaning to complete the job they didn't do. Customer service review: I worked with the owner, Kelly, in an effort to resolve an unsatisfactory service. Kelly offered a $60 discount on future service. I was expecting an offer to complete the work that was partially completed instead of an invitation to reuse a company that has already provided substandard service. Good: - Scheduling was over the phone and easy to coordinate. - 3 workers that I worked with were very pleasant. Bad: - Quality of cleaning - Customer service

My kitchen was a greasy filthy cobwebby mess and hasn't been deep cleaned in a very long time. I am…read morenot able to do the deep cleaning on my own. Natalie and Manuel did a bang up job on my greasy wood cabinets and filthy huge ceiling fans blades covered in webs and dog/people/cat hair. The cleaned my half bath which was gross too. My floors and cabinets sparkle. My appliances look new even my old tea kettle. They were on time and had all their supplies with them. I highly recommend them!! The price was awesome and very reasonable too. Thank-you so much! Obrigado!

Service was impeccable! Stephani called and confirmed the details and even came at our request to…read moresee in person and give quote. The staff was very detailed in their cleaning and following directions! The value of their service is in line with the local market! You get far more than what you pay for in service and friendliness.

I am a Real Estate Agent and have hired Bruna repeatedly for various client jobs. She never…read moredisappoints! She works so hard and it shows. The products she uses are strong but environmentally safe. Pet odors, smoke, covid disinfecting, she does it all! She works fast and efficiently. She is always so pleasant to deal with and her prices are more than fair. Bruna is always doing little extras like making flowers out of toilet paper and shining everything up. She takes pride in her work and she stands out from other cleaners I have hired in the past. Bruna is very dependable and is available for a job with little notice. I always highly recommend her for all jobs big and small! Bethany Carr Coldwell Banker Realty

Bruna and her team are the best!! High quality cleaning at any time…read more BRUNAS CLEANING and her crew have been providing professional cleaning services for the last three years. Trustworthy, super professional, using best cleaning products and methods to deliver a sparkling clean house. One of very few people I would hand the keys to my house and let her and the team do their job. Always responsive, always amazing job. Thank you Bruna and your team!!!