October 2025: I was scared to death as I knew that I was in desperate need of a rehabilitation…read morecenter for my opioid use disorder and alcoholism. This was my first time ever reaching out for help & going to a recovery center. Everything about Hemet Valley Recovery Center was welcoming, transparent & beyond my expectations. Here is my personal experience broken down into sections so the reader can skip to the section that most applies to their personal needs. Bottom line: HVRC saved my life & has helped me find my life purpose again. Initial phone call: I had to check availability & insurance requirements as I am on Medicare. They are the only recovery facility that accepts Medicare on the West Coast. I was told to bring my own pillow & blanket & was given a time that a driver from the facility would come to pick me up to take me to HVRC. Drive to facility & intake: Donnie, the driver, relieved my worries with water, gum, mints and a peaceful drive to the center. He was able to answer any of my general questions with a calm demeanor. Arriving at the center, I walked through the intake forms, insurance paperwork, general overview of detox, & expectations of the recovery program. Detox: Supportive Dr. Raja, skilled nursing staff, hospital meals that were tailored to my specific nutritional needs & wants, space in my room to sleep, heal & detoxify my body, I felt confident in my ability to get started on my recovery journey. The proximity to the local emergency room also put me at ease if I needed a higher level of care due to my complex medical issues. Counselors: All patients are assigned a counselor. They check in with you on your mood, individual situations, & progress of your rehabilitation process. They are kind, compassionate & loving humans. Classes: Daily schedules have a variety of holistic rehabilitation classes. Anything from lectures, experiential groups, healthy lifestyles, meditations, yoga, Native American talking circles, NA/AA meetings, recovery planning, Men & Women's groups, Just for Today talks, arts & crafts, HVRC has it. The best class is "Pain Group" with Sherry Burditt, RN, HN-BC (AHNA Board Certified Holistic Nurse) for 5 weeks, 9 hours a week, 45 hours total. It's a progressive learning experience class that allowed me to use self-discovery, emotional healing & spiritual growth to face past demons, learn about my own energy (Chakras), & love myself again. Hands down the best learning experience about myself I have ever done (& continue to do as part of my personal recovery plan). HVRC Community: For nearly 90 days, I was immersed in the HVRC family. From the people you share your days & nights with, along with your thoughts, feelings, assignments & food, to the nursing staff, counselors, administrative staff, drivers, the house senior residents/house managers to daily HVRC volunteers, people are supportive, kind & are there to do what is best for mankind: sustain an environment of caring, client-first vibes. PHP (partial-hospital patients): Having lived in both the female sober-living houses, Mayberry & Harbor, both provide a calm and healing environment to spend time while not at the center. I have fond memories of van rides full of people to & from the center, quick trips to the ATM or appointments, & AA meetings & Soboba's talking circle. Outings: Nails/pedicures, haircuts, AA meetings, doctor appointments/imaging, ATM runs, Soboba talking circle. Family Weekend: AMAZING experience. Run by Lisa, it is a weekend of family & loved ones learning about addiction. Not just the disease itself, but how to support their loved one in & out of treatment, expectations of their loved one coming home, & a session for me & my family to start the healing process moving forward. Continuing care & Alumni meetings: Thursday nights: an in-person continuing care program that supports HVRC alumni. Counselors offer support in multiple ways. After is the Alumni in-person/Zoom AA/NA meeting. My favorite night to attend a meeting & connect with so many others who are going through the same thing that I am: staying clean & sober in my recovery. HVRC Alumni events: President Jeff does a GREAT job of promoting where the donated money goes. From helping clients with prescriptions, housing & other necessities, to creating joy for clients and staff with auction baskets, sit-down dinners, arts & crafts, hiding Easter eggs & Sam the Leprechaun, supplying treats to buy at the Alumni store, cookouts, individual gifts, Veteran recognitions, & more!! HVRC Alumni is a space for us to stay connected by volunteering, supplying resources or giving money to a great cause year-round. I just can't say enough good things about my recovery & experience from Hemet Valley Recovery Center. Just celebrated 6 months. I thank both my Higher Power & HVRC for being clean & sober today. As Nike says: "Just Do It". You'll save your life or someone else's. Hugs & blessings from a proud recovering client, Teresa

The men's sober living environments are poorly ran, do not promote family interaction with their…read moreloved ones who are there, lack cleanliness...they allow prior addicts to hand out medication to those staying in the home... Please do not take anyone you love there, you will regret it.

He treated my parents a few years ago but never really helped them. My mom has been treated now…read morewith other doctors and they are so much helpful than he ever was.

1. I just moved to the area and I went to this new doctor. I have been to 2 appointments thus far…read moreand I have not once seen this doctor. I have only seen 2 other physician assistants. Not once did they explain why the doctor didn't come in nor ever even talk to me. I have not once even seen the doctor here. 2. I called over 10 times within a 2 month period trying to get a few thing accomplished. One, was getting their office to get records transferred from my old spine doctor to their office. Two, was to get my current lab results mailed to me from their office. Three, was to set up a new appointment for myself. They answered my first call about the records and said they would do that. After a few weeks, I heard nothing and received nothing, so I called to see what was going on. No answer and no call back. I called again. No answer and no call back. I called again and again, over 10 times, no call back ever. I have left several nice and polite messages for them and they don't ever call me back. Finally, about my 10th call was more assertive. Still, no call back. I have never in my life (in 30+ years) ever dealt with a doctors office that was so bad about getting things done and calling back their patients. I also have never been to a doctor where I never even saw the doctor. It is so weird here! They clearly aren't organized and clearly they do not value their patients. I am changing doctors today.

Thank you so much ms. Liz for providing such great care and hospitality at this location. You are…read moretruly an angel!

La Vista. Mfi saved my life. I loved all the staff and I've been thru many rehabs: but this…read morebeautiful place was a blessing because I never thought I could get clean and stay clean .I'm now 8 months clean and I'm so glad to be out of that darkness

Office experience is the worst every single time not once has it been remotely decent. Always a…read moreproblem calling not once was treated with respect or care. Called numerous of times to receive a fax of previous bloodwork to be seen for coming up appointment and it takes more than 1 hour is ridiculous. Gave the right information multiple times but sends PRIVATE INFORMATION To the Wrong Number and wants to give attitude when called out that they sent it to some random person which VIOLATES HIPPA BTW. Please Dr. Raja consider hiring a new office staff the current ones are not doing their jobs correctly and can come back as a law suit especially with the way they are trying to treat elderly patient information. Horrible experience every time.

Had a problem with checking in and had to return later. New doctor is very nice and empathetic.read more

The CNA staff there have to be the absolute worst people to be hired in the healthcare system. They…read moregossip all shift, bag on the students even though the students do their jobs better than hired CNAs. The quality of care is horrific, bitter and young CNAs that peaked in highschool ignoring residents and loudly gossiping in hallways. I feel sorry for them, and even worse for the residents stuck there.

Nurse Tawny is a wonderful nurse, very friendly and knows her meds. -Judy Thornbroughread more

Excellent telehealth and (urgent care..?) I'm only aware of the telehealth Buperenorphine naloxone…read moretreatment AND TAPERING DOWN...! GREAT prgrm, Greatest Drs!!! DR SUSAN KOO was my 1st provider, over 1 year...helped me taper down to transfer to sublocade at beginning of 2025.... Quickmd is better. Miss them

Went to Vegas for vacation and developed a bad case of hives the first night. Phone consultation…read morewith the doctor at 7:10 am was fine but getting their support department to help get a prescription issue resolved was a complete nightmare and I ended up not being able to get it filled and suffered for the whole vacation. I did get a call that my prescription was ready for pick up on Monday morning but I had already flown out at 6:00 am that morning. Apparently this is standard procedure once I started digging around on their reviews.

My Dad was here from April until the end of June after a fall my siblings and I were very pleased…read morewith the care he received. One of us was there every day and we would come at different times my Dad was always clean and on his good days was very happy. Even though his Dementia had gotten worse and sometimes he didn't recognize us they would remind him that his family was coming to see him and he would wait for us to arrive. He became very attached to the staff and they became very attached to him. I wish we could mention you all by name but there are too many angels working there. We decided to take him home for the last few days of his life so we could be with him. We cried and so did the staff as we were going to miss them all so much. My Dad passed away peacefully with us by his side. Thank You all so much for the kindness and love you all showed my Dad and us.

So my mom fell and it was a bad one so we had no choice but to place her in recovery ‍ I was…read moreworried because the last place was HORRIBLE... This place 1000 times better the staff so friendly (over worked, with great attitudes) and still spot on with their patients, they care the place is old but clean and everyone from the sweet lady at the front desk to all the people who answered the phones never giving attitudes to the nurses and CA's to all the PT staff EVERYONE WAS AMAZING Can't thank you ALL enough!!!

I've been a patient with Neighborhood Healthcare in both Temecula and Riverside for about 19 years,…read moreand I can honestly say they've consistently provided excellent care. Over the years I've seen several different doctors, and every one of them has been knowledgeable, respectful, and quick to provide what I needed -- whether it was a doctor's letter, a referral, or follow‑up care. I've had occasional delays with referrals being processed, but I've recently learned that most of those issues were on the IEHP side, not Neighborhood Healthcare. Compared to other clinics I've tried, the difference is huge. I even tried UCR Medical Clinic, and after three separate appointments I still couldn't get a single referral completed. I ended up returning to Neighborhood Healthcare because they've always taken care of me and actually get things done. After nearly two decades as a patient, I can say they've earned my trust.

I guess if you're desperate and in a pinch this might do but otherwise I'd suggest you avoid it!…read more You're unable to actually call this office, you must go through a "call center" all the time, no matter what and good luck getting a call back. I went there for one purpose to get a couple prescriptions I'm on renewed, one is for HRT, the other for migraines, nothing earth shattering. I asked the NP who saw me if she thought perhaps she should do a pelvic exam, but she said no, I dont think its necessary, and I havent had one in a decade by the way! She then told me she'd call in my prescriptions. I didnt worry about it for months because I still had refills left from my old doctor, but recently when I tried to see if they were there I was informed they had never called them in. I then contacted the "call center" for help to contact the NP I'd seen to find out if she could NOW call those in. Nobody called me back. Today, I called again, only to be told that "she said" she wouldnt be calling those in at all! No explanation. When I asked WHY they thought I'd come in months ago to see her and discussed refilling those prescriptions with her, I got nothing. So, they got my money for the appointment, and I got NOTHING for that money. NOW I have to go try and find someone who can see me fast before my prescriptions run out entirely, you do NOT want to stop taking Emgality suddenly trust me, and yet nobody in the Neighborhood Healthcare seemed to actually CARE!

Dr Adhikari Is amazing My daughter loves her and she is…read morevery thorough. I highly recommend

This is a very nice clinic. The waiting area is small, but that's okay. It's cute with a little…read moretable for the kids to color with coloring pages and crayons provided by the office (it's the little things, right) and several chairs for seating plus a television for your wait. The staff are nice and the doctor approachable and helpful. The rooms to be seen are also cutely decorated and everything is very clean. We also recently had to be seen for a quick referral to an ortho for my little one with a broken wrist and they got us in that same day. Excellent!