This place does NOT care about you. Their phone message prompts you to leave your number, wait for…read morea confirmation, and then disconnect. On more than four occasions, I have followed their prompts to the letter, and today alone, three calls in to the letter and no return phone calls. They use that as a way to escape from being responsible customer service representatives. They have no intention of calling you back, nor do they care to; if they did, they would. I'm looking for a replacement for this company, so I don't have to deal with their nonsense any further. I've talked to their in-house staff quality control person, and it's like talking to a wall. I cannot recommend them for anything or anyone. I don't know what more to say, but don't bother. Wish you the best of luck.

I am a sixty-four-year-old man, The father of three special needs adult females. I have Parkinson's…read moredisease, depression, anxiety and a form of leukemia and currently off on medical leave. My wife and I work very hard to support and take care of our three daughters. One of our daughters is on a ventilator, has a trach and has a nurse here for ten hours every day. We also have a severely autistic twenty year old daughter who is currently being hospitalized for aggressive behaviors. In autistic people, their behaviors are their words.When they can't physically tell you how they're doing they act out. I called my daughter's primary care doctor in concern for her yesterday while she was in the hospital and in soft constraints and was extremely upset. After all that the doctor finally looked at her file from the hospital and called me today and said she was unsafe for us and the staff and because of my concern for my daughter and solely based on that one conversation I had with the doctor yesterday , and after apologizing he kicked the whole family out of their business ! Right now I'm speaking for my daughter. I am her words ..what i'm going to say to you dr. G.. You said I should watch my words before I say them, and I'll say to you. These words are our daughters unspoken words. And what you must learn from this as that autistic people talk to you THROUGH their behaviors. Because the lack compassion, this was a very cruel and malicious DEED ON A SPECIAL NEEDS AUTISTIC FEMALE. Maybe your mission work that you do abroad should better be focused on the people right in in front of your face, your patients!! I do not recommend this office or dr. to any family of an autistic person, or for that matter any disabilities!!

Been a patient since I was a kid! As an adult now still have a great patient care experience…read more Telehealth are great and quicker too!

called to ask about an antibiotic I was taking to make sure it was sufficient to treat my uti. was…read moretold by some " nurse " to go to urgent care. apparently the staff is not educated enough to answer that question. dr Diponio is a great doctor and I'm sure if they would have informed him of my request it would have been taken care of but they were in a hurry to close up. Love the doctor, staff needs some serious help

Absolutely horrible facility. My doctor has misdiagnosed me twice. The last time someone drew my…read moreblood the collection bottle they used had dust all over it. Now my prescription is overdue and they've refused to fill it for the last 3 days because my doctor is on vacation. The employees have also been consistently unhelpful and rude. Not only do I not recommend this office, I think it should be shut down.

Front desk is nice, they make you feel like you are at home. Dr Stefan is a great doctorread more

Saved my life... Several times. Every time I have been in the hospital (Henry Ford, Macomb) he has…read morebeen at my bedside, at least once a day..... Dr. Massey and his staff are more family then they are people doing a job.

after a couple visits and explaining to this doctor about chronic pains in my back and shoulder,…read moreall I've gotten is an immediate pain pill prescription and a shove out the door. doesn't take much time to ask questions or actually do what he is paid for. If you think a pill is a medical answer for everything then by all means choose this one. I'll be on the lookout for a doctor who takes time with patients, not treat them like a revolving door. also got a bill because they just didn't bother to run my insurance at the office. they won't be getting a dime from me.

June 30, 2023 - Friday…read more Review #436 I was referred by My family physician Dr. Kavanaugh to have several Ex-Rays completed at this Henry Ford Medical Center on 4-19-2023. This Henry Ford Medical Center offers many health services, procedures and testing based on providers and appointments available. The environment was comforting and welcoming when I saw the receptionist to check in. After waiting 5 minutes in lobby I was then escorted to Imaging Department and known as Ex-Ray. I've attached Photos of the Imaging areas and how my appointment went about which was at 4pm. The technician Jeff was kind and explained the steps and time frame for the many ex-rays that my doctor requested. He was knowledgeable too when it came to positioning my hands and fingers correctly on the glass for the proper Ex-rays. No paper referral was needed since she sent the forms by email to this department at my convenience too. This facility is clean and offers masks after entering the automatic doors for germ protection of for those who have not been vaccinated for COVID. Request an appointment with any of the providers listed on the sign upon entering. A Patient can reserve a spot in line as well for Walk-In Lab Services. Hours: Monday, Tuesday, Wednesday 7:00 AM - 8:00 PM Thursday and Friday 7:00 AM - 5:00 PM Closed Saturday and Sunday Address 14500 Hall Rd. Sterling Heights, MI. 48313 Phone: (586) 247-2700 So my total time walking in, waiting my turn to when I was finished with my Ex-Rays was a satisfactory and pleasant 30 minutes. My test results were emailed and available to view through the "My Chart" App connected to my medical file and doctor with Henry Ford Health. I recommend this facility for the many health services that it offers including Blood Testing Lab, Imaging, Radiology and there's a Pharmacy inside too. Karen N. SpecialK

Worst Dr ever. No bedside manners and his medical skills were subpar at best. Never returning…read more Avoid Dr. Rios at all costs.

DO NOT SEE THIS DOCTOR! HE MAY PUT YOUR LIFE IN JEOPARDY DUE TO HIS NEGLIGENCE! My dad went to go…read moresee him in September or October of 2019, & as a result of Dr. Patel's negligence, my dad could have DIED. my dad went in for an appointment, he told Dr. Patel that he was short of breath very easily & had a cough that would not go away. Dr. Patel took an X-ray of my dad's lungs & told him that the X-ray was hard to read bc of his scoliosis (it's really bad & his lungs are compressed bc if it I think) & that was it. My dad continued to feel worse, his cough got worse, he was still getting winded very easily & he was so tired he was sleeping all day everyday barely leaving the house bc he felt so bad. So this past Monday 12/30/2019, he decided to go back & see Dr. Maristela. He couldn't read the X-ray either but he said he saw fluid in his lungs, told him it could be pneumonia & told him to go to the er to get a ct scan. My dad did & he does have not only pneumonia but a blood clot in his lungs! The nurse at the hospital said if left untreated, this blood clot could have traveled to his heart which would kill him or travel to his brain & he could have a stroke. He is now in the hospital being treated with several antibiotics & blood thinners. He's 72 by the way.

Doctor Nina Rehman is excellent. She listens well to your concerns. I'm always in and out. Check-in…read moreis smooth and simple. Her staff is friendly. Doctor Rehman changed my life. I was best and suffering from stomach pains, acid reflux, and high cholesterol. She prescribed phentermine and a 1200 calorie diet and exercise. I have lost 28 lbs in less than 2months. I feel so much better. Thank you

Excellent staff, super friendly and quick. Usually never have to wait to get into your appointment…read more Every doctor out of this office is highly recommended! I would refer all my family to this practice! Two thumbs up!

Dr Thibault is an amazing doctor and person! Dr T is…read morecompassionate, understanding, and really listens and tries to find healthy solutions to ailments. I had been diagnosed with 3 life-altering chronic health problems about a decade ago, and Dr T was a major supporter in helping me to now be about 90% symptom free and actually heal and bring my body to balance and optimum health. Even though he is in a hospital-affiliated group practice, he really spends time with his patients and gets to know them on a personal level. I found him when he was honored with being titled one of Hour Detroit's top doctors. He has also referred me to a number of really great specialists in the area whom he knew and worked with personally. I have seen him at both locations and would travel anywhere he was located for an appointment.

Great ENT, he makes my little ones giggle anytime we go to see him. He makes the visit silly and…read moreputs the kids at ease. He has done ear tube surgeries on my kids twice and removed tonsils in my son as well. Great doctor!!

By far the best doctor we have had. He is totally honest and transparent. He calls back when…read moreyou call him. I can't say enough good things about him.

Dr Mark Stephen is very compassionate. He educates and deeply cares. His clarity of thought is…read moredemonstrated through his interactions with his patients.