Answer the phones or call back. They don't answer your phones then add charges to your medical…read morerecords when you don't even see them.

The Sentara ACC is nestled behind the EVMS department of parking and transportation. It's on the…read moreleft if you're driving towards PETA. If you hit the end of the road, you have gone too far! This is a great service provided by Sentara to those who really don't have health insurance. They have both an ob/gyn and internal medicine clinic. Patients are seen by medical students, residents and attendings. You can get most anything you need here including the Gardasil (HPV vaccine).

The front desk personnel was very nice! You have to be buzzed in....plexi-glass between staff and…read morevisitors. Hand sanitizer available. Very thorough. First time coming here to pick up paperwork (yes they check ID) and it's Military Circle Mall!!!!! Best part. You can go shopping right after! Plenty of parking and it's right next to Ross!

Sentara Family Medicine Physicians is a full-service medical facility located on the eighth floor…read moreof the Fort Norfolk Plaza Medical Building. There is a parking garage adjoining the building which provides adequate space, I've always been able to find a spot pretty easily. Access in and out of the garage to and from Riverview Avenue is easy. There is free Wi-Fi throughout the building so you can always get a decent signal on your smartphone. I have been very pleased with this business since I've been seeing Dr. Richard Sokol for the past several years. I get great care and the office is very responsive when I call or send messages through the MyChart website or app. Wait times are reasonable, this is important to me. Dr. Sokol is very approachable and always takes the time to answer questions and explain things in a way that is easy to understand. I am always impressed by his knowledge and experience and the way he keeps up with new developments in his field. The waiting room is large and comfortable. The staff is friendly and efficient. I appreciate that most of my medical needs can be handled right in the building. Need some lab work done? There is full lab on the same floor. Need an x-ray? They've got you covered. As I said earlier, I am very happy with the service and quality of care I receive at Sentara Family Medicine Physicians.

The dirtiest office and surgery room. Gross. It looks like…read moreit hasn't been cleaned in a decade, this is the actual surgical room.

Many years ago I had reconstructive surgery from open heart surgery I had as a child. I had breast…read moreimplants. One of my implants broke and the other was giving me issues. Saw Dr. Jones and he knew just what to do and I never felt more confident in a Dr. like I did with him. After my surgery , the care and concern I received was overwhelming. I felt better about myself more than I had in a long time. Dr. Jones and his staff are about the best you can ask for. I cannot thank Dr. Jones and his staff enough. Thank you! A. H.

A extremely useful combination of holistic and traditional medicine. You get vitamins and lifestyle…read morechange information from qualified professionals. I liked that the offices embrace alternative treatments but also know when you may need prescription medications. Great Balance.

I used a Groupon to schedule a float therapy session here. Although I'm not 100% sold on float…read moretherapy after my session, I must say that the staff was very helpful and friendly, and the facility is quite nice. It's a little confusing when you walk in because the Renova Wellness Center is two stories and has several different facilities within the building, including a gym, a tea bar, and a hyperbaric therapy center, all on the first floor. Because I was running a little late (It's a little difficult to locate their parking lot because it's on the rear of the building, and the only entrance is from Wilson Rd), I didn't have the chance to wander upstairs, but someone saw me frantically searching the unlabeled map on the wall and very kindly directed me to the float center. The man who helped me make the appointment was seated at the front desk, and he extended a warm welcome and asked my name, signally that they were expecting me. I thought that personalized touch was quite nice. A woman brought me to the float room, and upon learning that it was my first float, showed me how the features worked, explained the benefits (theta wave relaxation brought on by sensory deprivation and deep relaxation), and explained how to work the shower, the vitamin D lights, and put in the ear plugs. One complaint: The shower head was on the end of a flexible hose, which was awesome, except there was nowhere to place the shower head to keep it hands free, so I had to awkwardly hold it the whole time I was showering. The herbal shampoo, conditioner, and shower gel were delightfully aromatic and sufficiently thick. The float session itself was nice, but I was not prepared for the small amount of motion sickness that I initially experienced. I think the slight, almost imperceptible movement of the water is what did me in. Once I was able to lie completely still, I did better. I did eventually get to a state of deep relaxation, but it felt like it took me about 30-45 minutes to get there. Another thing I wasn't prepared for was the amount of salt crusting that accumulated on body parts that were above the water. By the end of the session, my face was crunchy and stiff. I probably should have used the spray bottle and small face towel more often, but I wanted to get into the deep meditative state, so I only used it at the end of the session. All that aside, the weightless sensation, although slightly disorienting, was quite nice, and I feel like I would probably get better, deeper, more relaxed states with future floating sessions and continued practice. I loved that nothing felt rushed. The recorded voice gives you an 8 minute warning prior to your 60-minute float session beginning, and it calmly alerts you to the end of your session, as well. I could easily hear it even through the silicon ear plugs. No one knocked on the door as soon as the chime went off, and no one was standing immediately outside the room as soon as I was done. On the other hand, I was able to walk out of the float room and across the hall to the tea bar without saying a single word to anyone. The introvert in me didn't mind in the slightest, but others might find it a bit odd. The tea bar is a tad confusing, and it was completely unstaffed when I was there. Maybe they were short-staffed today, or maybe it was because it was a Saturday. At any rate, there's a sign saying to help yourself to some tea, and there are cups, tea filters, stir sticks, a hot water dispenser, various kinds of sugar, and a metal tin of loose leaf tea simply labeled "K-B tea." I'm still not sure what that means, but it was herbal and delicious. I put a few dollars in the "Donations appreciated" basket, but I was confused by the abundance of other tea bags that were evidently for sale, since they had "$2.99" and other prices hand written on them. I would have liked to purchase one or two, especially since there was a sign advertising a BOGO deal, but again, there was no one in the tea bar. I sat down for a few minutes and leafed through one of the many tea books on the tables in the room, but when no one made an appearance, I gave up and wandered out. So, overall, I had a very good experience. The facility is quite nice, and the staff (the few of them that there were) were very friendly and helpful; however, I wish the building was more clearly labeled inside and out, and I wish the website had a map clearly labeling each of the facilities, so newcomers would be a little less lost and overwhelmed.

I saw online that this clinic got great reviews. I went…read morethere and was efficiently served. I was given a choice whether to register on paper or digitally (I chose paper). The receptionist was very nice and helped recommend a pharmacy. The staff who saw me were kind. I definitely will return again if I need urgent care.

It would have been nice to receive the services I came for. I first tried to get a DOT drug…read morescreening for work. Apparently after 5p they stop on Friday so I was told at 5:03p come back Saturday 8-2p only to find out that nobody was there to do the test. It'd be nice to know in advance so the proper information can be communicated to find another location. I'd advise anyone call ahead to save your time. especially if you are out of the area.

This team of doctors work on people with severe injuries and illnesses that have left them, in one…read moreway or another, incapacitated. The goal is to help the patient live their life the best that they can. I have been here to help a friend with chronic pain and their doctors have been extremely sensitive to his issues and have been extremely empathetic and nonjudgmental. They do have a LOT of patients so trying to book an appointment quickly can be a challenge. Generally they do 6 month followups and don't do anything sooner. When it comes to highly regulated drugs, they will not change your prescription between office visits. You are also required to do a consult with a psychologist and are subjected to random drug tests. Their downfall, though, is that they are so busy and they may not be able to respond to requests, questions and concerns as quickly (if at all) as you would like. However, once you're in the clinic and talking to the doctor, they are extremely nice and friendly.

My care was outstanding and the quality tremendous and it was good to be welcome in the office with…read morea smile and quick service. Thank you