Great experience getting my first setup after a few years of rentals. Signed up to get fitted and waited about 30 minutes. Got fit for boots, bindings, and then a board. Thanks Shane for the help! read more

evo Denver - Outdoor Gear Near Me - Denver, Colorado

Some of the worst customer service I've ever experienced. I took my touring skis in to have the bindings looked at as one of them was loose in the uphill setting. Immediately the tech who looked at them jammed both ski bindings into further than the locked setting and couldn't get them unstuck so checked them into the shop. A day later I get a call that he can't get them unstuck so "what do I want to do." I called back and he wasn't available. Another tech said they would look into it. A day later someone else calls to say "we fixed your skis! Maybe just don't jam them into a locked position." I was like YOU GUYS DID THAT and you still haven't diagnosed the problem with the binding. A day later I call them to see what the deal is and they're like, "oh we do think there an issue with the binding and would have to contact dynafit to see if there's a replacement part." FOUR days later I call to see what the deal is, they say the tech will call me back, no one calls me back. So I come into the store and they're like "oh we're still waiting to hear from dynafit." I said forget it and took my damn skis home. When your staff breaks a customers skis, doesn't communicate with each other, and can't make a simple call to Dynafit to see if a replacement part is available, I wouldn't call yourself a ski shop. I will be taking my skis elsewhere and definitely will not be coming back. read more

Absolutely stellar customer service. I got a new snowboard last season from their website, a Nitro. Rode it 4x before I noticed there were some raised bumps on the back of the board and brought it back to EVO. They worked on getting a replacement for me even when Nitro originally denied it, saying it was likely my fault for mounting bindings incorrectly...which even EVO said doesn't seem likely. Anyways. I ended up moving out of state but 2 months later they were in constant communication and contact with me keeping me updated on the status of appealing the warranty claim and today I got a new replacement board shipped to me in CA. The team absolutely went above and beyond and even though I don't live in Denver anymore :( they have a customer for life. Thanks EVO team! Like I said, can't wait to use my new board again in 6 months. ;) Edit to add that the staff was amazing in helping me choose new boots a few years ago as well. Super knowledgeable and They genuinely care in getting you exactly what you need without trying to upsell. Those boots are still going strong 4 seasons later. read more

I would 100% recommend this store! Everyone is so helpful. Gordy helped me with my first ever ski boot purchase. It took 2.5 hours, but we got there! He was so patient and helpful. I also rented skis with them before and they credit up to $150 on any ski / binding / board purchase you make in the retail store if you rent with them before. 10/10! read more

We have now taken 4 bicycles there (road and mountain). Unfortunately about a month later on all four bikes, things stop working- whether it's a chain, derailer, tire issues. When my husband called and talked to the mechanic, their response was unfortunate and not one of good customer service. We just wanted someone to respond with asking us to bring the bike back down to have it checked but instead they referred us to their corporate offices. read more

absolutely horrible and over priced service. They never called or updated me when my board was done, I've been waiting for weeks. When I swung by the shop, they had lost my bindings that I had asked to put on, and accused me of making up that I had left my bindings with them. Incredibly Rude and unhelpful. take your board to a nice local shop for a lower price and far better service. I will never be back, and will be continuously telling people not to go here. I never leave reviews, but this was unacceptable read more

I came to buy Snowboard boots, bindings, and a helmet. I had a super cool dude nam TC help me out. I tried on probably 6+ pairs of boots before I found ones that felt right. TC was so helpful, knowledgeable, and a great dude to talk to. He was extremely patient and got me all hooked up. 11/10 customer service. Another guy helped me find a good helmet and he was also very helpful after all of the helmets on the shelf just didn't feel right. He found me one from the back that fit great! Overall I could not have asked for a better experience. I will definitely be back if I'm ever in Denver again! read more

I love this place and their website. I got all my snowboard gear here and when a couple items didn't work out, they made the return process incredibly easy. I also like the membership points program they offer and make it so that if there's a lot of things you have to purchase for the season you can do it and get points to help purchase future items. They also make it easy to cancel items if you read some reviews that make you second guess your decision unlike some places that make it impossible. overall I'd recommend Evo to everyone especially if you find a great deal which they have plenty of. read more

Had to wait for 1.5 hours to get helped, when I did the guy went over everything I needed to get into a new pair of skis. Even though there was a waitlist of an hour he made me feel like I was the only customer in the store, and was very helpful in picking out the right skis for me. The skis/bindings are awesome everything is working out amazing. read more

Fantastic store and great people. I'm from Ohio, and came out for the weekend specifically to get my boots/bindings/mounting done by them. They were able to work with me weeks in advance of the visit to ensure an appt. and mounting time to fit my schedule. Worked with Sean on boot fittings, and he was a wealth of knowledge, and incredibly patient through the fitting. Never felt rushed and he answered my innumerable questions, making sure that I felt confident I was getting the right fit. I have ordered a number of items through their site over the prior months, and at this point, I will not shop elsewhere for my ski gear. I have a few last items I have to get for this season, and I'm purposely holding off buying them until I'm back in town so I can go through Evo Denver. Great work, and keep it up! read more

Rode for 16+ years before a knee injury took me off the slope for the better part of a decade. Now that I've gotten it addressed, I'm ready to hit it hard again. Technology has changed so much in the time I was down and it was a little intimidating getting back into the sport. Fortunately, I found Evo. I was greeted promptly upon walking in by Will. He was extremely patient and knowledgeable and helped me through the process of securing all new gear! He chimed in with recommendations that he felt would fit my style of riding well - taking the time to explain the logic behind each selection. From the snow up, Will got me outfitted in the sickest gear - all while fostering a super stress free, non-pushy, and friendly atmosphere. This was my second time in Evo but my first time purchasing. Will thoroughly explained the member benefits: the tiers, rewards and all of the other perks that Evo members can enjoy - from money off shop services to cheaper trips to riding and skiing destinations around the world. Their inventory in store is huge and their online inventory is even more vast - insuring you can always find the right gear at the right price. They were already priced better than the competition and the extra 10% back i'm enjoying in rewards made the whole experience that much better. There are a few other stores in Denver that love for my outdoor needs as well, but, honestly, the experience at Evo was such that it'll be the only place I shop going forward for all my snow sport needs. They also have a large skateboard section and their website lists other outdoor gear that I'm excited to check out in the spring and summer. Huge shoutout to Will and the rest of the team at the Denver Evo store as well as Evo for setting up such an awesome free membership program! read more

This was an awesome educational experience! I went in for a heat molding appointment for my new boots and instead I got an entire run down on the importance of boots/how they operate! (As someone who has never had the money to use anything but hand-me-downs and cheaper equipment I was blown away.) Shane was super knowledgeable about everything from the type of soles needed to the proper use of extra padding. He was great at not only explaining everything down to the last detail but also giving me a visual of the combination of good boots, nice soles, and proper molding benefits. I would come back just to have another interaction with Shane. I cannot wait to get on my board this season! Thanks Shane! read more

The service here can be a hit or a miss. I hate to leave a negative review but my last two visits were not good experiences. Went in to return goggles that I ordered online and had an issue with one of the refunds. The second girl who was helping me seemed annoyed and said their systems are "retarded" and that I'm better off calling customer service. Really? Do better better Evo. read more

Best bike service in Denver. They are skilled, friendly, and efficient. Great prices too.

Made an account just to post this. Im a new Denver resident and needed some guidance on purchasing my first snowboard setup. Stumbled upon the EVO website filled with a ton of information and decided it to book a time slo (super easy) to have an expert walk me through my options. I showed up to my appointment and was introduced to MARISA (sorry if I spelled it wrong!) as the expert that would be assigned to me, and man am I happy that I got her! She was unbelievably helpful and knowledgeable, often answering my question before I had to ask them. I learned more in two hours than days spent researching on the internet. She was also extremely honest and easy to talk to as well as very likeable. She went above and beyond to ask relevant questions relating to my preferences/experience, as well as making honest recommendations on what to expect on pricing when I needed them. I left the shop after my purchase and had a smile on my face the whole way home. If you're new to the sport and looking for guidance on buying new equipment, I can't recommend EVOs personal fitting experience enough. If you can request an expert to be assigned to you, ask for Marisa! read more

evo Denver - Salmon Sight X - My first Snowboard! - Outdoor Gear Near Me - Denver, Colorado

As a first time mountain biker, I could not have been placed in better hands. Sean & Ryan took the time to walk us through the entire process of the full suspension bikes we rented and even helped us load our them in the car. The two have countless years of experience and provided great insight related to trails we should explore nearby. Highly recommend going to evo for all levels. read more

My wife and I were in there recently to buy new ski gear. The experience we had with a sales associate was more like a personal shopper than retail sales. Maddie (sp?) was knowledgeable, helpful, but not overbearing or pushy. I would recommend this place to anyone looking for gear. read more

Went here for new snowboard gear and it was an awesome experience. The staff were friendly and helpful, they have an awesome boot fitting setup, and the prices were reasonable. I highly recommend this place. read more

evo Denver - Boot fitting area - Outdoor Gear Near Me - Denver, Colorado

The process was very easy and stress-free. Off the bat, Bradford was genuine and kept my best interests in mind. He helped me from sizing me for boots, board, and a helmet to securing my bindings to the board I ordered and even heat molding my new boots. Will was also very knowledgeable and gave positive feedback. They worked with my budget and I was able to get equipment they both agreed would benefit me best. Highly recommend. Will always come back here. read more

evo Denver - New board! - Outdoor Gear Near Me - Denver, Colorado

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I've had several bikes serviced through EVO in the past and they are always been timely and thorough. I just had a newly purchased used bike built by them and they went above and beyond. They were several days early on completion of the build, and made me aware of the few things that were different from the "norm" as it was a used bike. They even loaned me a set of used pedals until my new ones arrive in the mail. I can't state enough how much the guys in the service department have done to earn my business for the future. Great service department that I will be coming back to for all my bike repair needs. read more

We rented bike for the day, great service and very close to the Cherry Creek Trail and also great access back to the shop from Denver itself

Picked up new snow board bindings. Dom was really helpful and offered good advice how to install and adjust them for comfort. His advice was spot on. Store has all kinds fun sh_t!! Mountain bikes, snowboards & boots, skateboards ... lots more! read more

This place is great! Staff is friendly and helpful. Their clothes are cute. I got my ski boots here and the guy who helped me was very knowledgeable about the equipment. He was patient and helped me try on 4 different boots before I picked one. The best part is they offer beer while you get fitted! The only downfall about evo is their prices. They are more expensive than other ski shops in the area. read more

I live close to this establishment which I assumed would be convenient for me. I needed a simple repair on my Burton snowboard boot (speed zone lacing system), because one of the wires had broken. I asked if I should leave it for repair & return later in the day but I was told it would take 20-30mins. It literally took someone 2hrs to repair it! The customer service was the worst I've experienced at any shop! read more

There was a long wait, but my man Sean fit me with new ski boots. He was very knowledgeable and extremely professional. He was exactly who you are looking for if you are buying gear and are uncertain on what fits properly. read more

High quality gear and knowledgeable, helpful employees. Pair prices. When you make an appointment for a ski boot fitting they will talk in detail about each boot you're interested in, make suggestions, and tell you why each boot may or may not be good for your specific use or foot shape. I got a new set up last season and Kevin(?) was very helpful. I got my skis somewhere else but I brought them back here to attach the bindings and fit them to the boots I bought. I would recommend trying to get in before the season starts to get an appointment quickly and have a short turn around time on your assembly. Last time I came one of the employees happily went to the back and found me the exact item I was looking for that hadn't had the chance to be put out on the floor yet. Will keep returning :) thanks evo! read more

Awesome staff quick friendly down to earth. More then happy to help you with any of your bike, ski, snowboard, skate, wake, etc. needs. Highly recommend! read more

With six people standing behind the counter and no other customers, I assumed we would get good service. I assumed wrong. From what I can tell by other reviews, if you're a woman or BIPOC you pry will get shitty, inattentive service here. read more

This is one of my all time favorite stores! They have great clothing for men and women. All the latest styles from burton, billabong, north face, etc. the best place for cool Colorado clothing. Also love their website because the dramatically discount past season clothing! Order online and if it doesn't fit you can return in store! read more

EVO! Wow what a gem. Truly the best when it comes to snowboarding gear but probably some of the best service you can get in a retail setting. The staff are incredibly knowledgeable and insanely helpful. I had my two little shredders with me while picking out a snowboard for myself. One of the rockers there (regrettably can't remember her name but know she is an ex-preschool teacher) was great keeping my kiddos distracted while I focused on getting a new board/bindings/helmets. Amazing that she/all the staff didn't treat my kids like a burden - huge in fostering their love for the mountain and all it has to offer. I'd be remiss if I didn't mention my Colorado Shred Consigliere, Zeina! Zeina is insanely snow smart and great with people. I bought a board, wasn't planning on getting bindings there but I bought 'em. Wasn't planning on getting another board for my kiddos today, wasn't planning on the bindings or the helmet but I bought them today because of the service I received. Take all the money, Zeina and EVO team! I'll happily drive 35 minutes just to get to you all. Thanks for the experience! See ya soon. -Nate, Owen and Bronx read more

evo Denver - Outdoor Gear Near Me - Denver, Colorado

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Our family summer vacation this year (June 2022) was split between Denver and Lake Dillon, Colorado. We reserved rental bikes in both areas. Evo Denver was exceptional in making sure we all got the correct bikes for our body types and sizes. I'm 6'2" and have a Giant Anthem II XL at home I've been riding for a decade. I love it and I'm picky when it comes to rentals. Evo Denver had exactly the right-size bike for me (a Giant 29er XL) . It was a hybrid which was OK since we only planned to ride the Cherry Creek Bike Path, which is easy, flat and paved. What stood out to me was the "over and above" customer service we received from the staff at Evo Denver throughout the rental process, even upon returning the rental bikes when finished. The staff was quick, efficient, organized, professional yet patient with our many questions throughout. Another standout moment was when an Evo Denver employee came out to our pickup truck parked at the curb and helped my brother-in-law re-learn how to secure his bike rack to his hitch receiver. Evo could have easily rented us one of their bike racks or rented us a tailgate pad but instead, EVO took their time to help us re-acquaint ourselves with our our own bike rack and use it as we'd originally planned. If I ever rent bikes in Denver again, it will be from EVO Denver! read more

I came into Evo after not shopping for new snowboard gear in a decade. Will really knows his stuff and was able to put me in a set up that I absolutely love! I learned so much in this process, I'm super grateful for the knowledgeable staff members and their guidance in selecting the perfect new boots, board and bindings. It's made such a huge difference in my riding and confidence, Thanks Will! read more

yooo!! came here in summer 2021 and rented mountain bikes!!! their in-store staff is just as bad@$$ as their online sales team. it was really exciting to visit the store in-person because i've made several purchases on their website for snowboarding... moreover, my friends and i rented 3 bikes and the evo technicians are tremendously professional. they were patient and demonstrated different functions of the bike in specific terrain conditions. shout out to the evo team members: will, max and jeff who made our experience amazing. *fyi* no brainer - get the insurance that includes cleaning the bike read more

Fast easy simple shipping was fast too! I knew what I wanted. Had to wait in line mainly cause it was around Christmas shopping time but was still great and the store was still nice even under construction read more

I stopped by the Evo shop on the way up to the mountains in need of some new base plates for my bindings due to purchasing a new board with a different bolt pattern. The employee was extremely helpful in switching out my bindings for me while also tossing in my base plates for free since we were purchasing other equipment and apparel in the store. Great selection of high quality outdoor goods and even greater customer service experience. Will definitely be my go to stop in Denver for any of my mountain sports needs. read more

They literally lost my snowboard. I dropped my 2017 K2 snowboard and bindings off this Tuesday after work for a $75 tune/wax. It was able to be picked up Thursday after five and I was given a claim ticket. After 20 minutes of them looking today, they simply cannot find my board. HOW IS THAT EVEN POSSIBLE? They are giving me a demo to use tomorrow, a Never Summer that is similar, while I guess they continue to look for it? Don't worry, they'll give me a brand new board, they said. Do you love your board? Got any sentimental value to you? Don't take it here, you may never see it again. read more

I went in today for a snowboard setup and had such a good experience! Josh was so knowledgeable, and I like how he explained the whole process so I knew what to expect. It was really helpful to get his insight on price and what is/isn't worth paying more for, how certain features affect performance, and what my options are if anything goes wrong. He gave me all the information I needed to make a decision and never tried to upsell me. I just really appreciated the attention to detail and thoroughness. I learned a lot and would recommend getting an appointment with him. I walked out with new boots and bindings (mounted for me!) and no doubts about my purchase. And everyone in the store was super friendly too!! Great energy :) Thank you! read more

Tim helped me out buying snowboard boots and i could not have asked for a better experience! He was so helpful, patient, and made sure the boots were exactly what I wanted. Also super friendly! All around great experience read more

One word...Bradford!!!! A message to the people of Denver and Evo (this is the kind of people you need to focus your efforts on keeping employees within the company) nowadays it's very challenging and difficult to find someone who truly understands what customer service is. Bradford without a doubt went out of his way spending almost 3 hours helping me decide on a New board set up. He especially took The time to work with me on finding snow boots that fit in that were the perfect fit. He's an amazing addition to the team and it's customer service and people skills are top notch. read more

After a lifetime of significant ski boot pain, and after extensive research, I decided I'd like to get fit for & try on Dalbello 2019 Kyra 95 ID boots & possibly the Dalbello Avanti 95. Located the Kyras online & conveniently, Evo showed 1 pair, my size, at a great sale price. Met with Nora today who measured my feet & explained boot fitting in general terms. She listened to my analysis of my foot type & most recent boot issues. Unfortunately store records didn't show the Kyra 95 in stock, but she had me try the Kyra 85 - same boot, same fit, but softer flex. She also brought a pair of Langes she thought could work. Nora explained all the features of the Kyra & had me cruise the store for a while in them. She then had me try a customizable foot bed AND explained why the Dalbello Avanti would not be a good fit for me - different specs. Same with the Langes. All felt great & I have confidence that this boot in the 95 will perform for me without the pain & numbness I've always dealt with. So sad though, Evo didn't have the Kyra 95 in my size. Nora kindly released me to go online & find a pair elsewhere. But after such great service I'd rather buy local. Not thinking the boots would magically appear in my size, I still left my info, just in case. Well super star Nora located the Kyra 95 in my size in their warehouse, called me, & I was able to order over the phone!!! I'll be in for the custom fit when the boots & foot beds come in. Thank you Nora for rocking my ski boot world today! I really appreciate your detailed knowledge of the different boot brands & models & your understanding of proper fit. Feeling very hopeful for a pain feee ski season! read more