As of today in December 2, I have still heard nothing from consumer kitchens - Sold me $68k of…read moredefective StarMark painted cabinets and then went silent In 2019 I purchased over $70,000 of StarMark Syracuse Maple Black painted cabinetry through Consumers Kitchens & Baths (multiple Long Island locations). By 2023-2025 every single door, drawer front, end panel, and even the glued-in cabinet boxes are catastrophically failing: * Paint bubbling and peeling on untouched surfaces and raised center panels * Miter joints opening * Rails warping and delaminating MasterBrand's own November 21, 2025 letter (photos attached to this review) admits the finish is "compromised" and the MDF panels swollen, yet blames me for "excessive moisture/water damage and normal wear." They offered to replace only 14 pieces (less than half) as a "one-time courtesy" and demanded I permanently waive my Lifetime Warranty rights. Consumers Kitchens & Baths response? Complete silence. They sold me cabinets that fail multiple mandatory ANSI/KCMA A161.1 tests (Finish Adhesion 5.4.1, Joint Strength 5.3, Shrinkage & Heat 5.8, Humidity Resistance 4.3.3/4.3.6), took my money, and now refuse to stand behind the sale or help force MasterBrand to honor the warranty. This is the exact same defect dozens of other 2019-2022 StarMark/Schuler/Omega painted cabinet owners are experiencing nationwide. Consumers Kitchens knew or should have known these painted finishes were failing across the country, yet they kept selling them. If you're considering painted cabinets from Consumers Kitchens & Baths, run the other way. They will happily take your six-figure check and then disappear the moment the paint starts peeling off the walls. Currently escalating with KCMA, NY Attorney General (§349 deceptive practices), FTC, and CFPB

Went in to look for a bathroom cabinet, Jeff , the salesman couldn't be bothered. Extremely rude ,…read moreobviously does not like his job. The Showroom needs to be updated.

The designer did a beautiful job (but she is no longer there). We had a large renovation done that…read moreincluded the kitchen, dining room and LVP flooring. While we had no issues during the process, shortly after the floor was sinking in multiple places. The contractor returned and placed a saddle in one area. Saddles were included in my contract (two separate contracts one for materials and one for labor), so we had paid for both even though they initially didn't use saddles. There was no refund given for the unused materials and work that was never done. They returned again to "lift" the kitchen subfloor. At this point they had to remove the new LVP, so they used our warranty to replace the flooring. The floor continues to sink in multiple areas. They suggested placing multiple saddles throughout my floor. They claimed the floor manufacturer said I needed them, so I don't know why I wasn't told or why it wasn't done during the initial installation. I asked when they open the floor and see the subfloor is unlevel would they do the honorable thing and return my money to me so I can have my floor repaired. I was told the subfloor is level and we are no longer discussing it. They hold no accountability. On top of all of this, they have photos of my home including personal information of where we live, personal details of our family and refuse to take it down. What customer ever wants this!? They have now blocked me on social media, and fail to communicate responsibly. All I would like is the money returned to me for the flooring that is now garbage because they have to take it apart to level underneath, the money paid to do the work that wasn't done correctly, reimbursement for what was paid out but never used. This is a major inconvenience to have to go through construction again. This has been dragged out too long, own up to your mistakes and Do the right thing. be warned and stay far away from this company.

I can't express how happy i am with how my kitchen/dining room came out. Such professionals working…read morefor this company. They were neat, respectful and hard workers. I couldn't have had a better experience. My designer gave me many options that fit my budget. From start to finish I had a great experience. I would highly recommend this company.

We had a great experience at Kitchen Style. We purchased our backsplash, floor tile, and cabinet…read morehandles there, and we're so happy with everything we chose. They have a beautiful selection, and it made the whole process much easier. Sica and Nico were a pleasure to work with. They were patient, knowledgeable, and spent as much time with us as we needed without ever making us feel rushed. They helped us put everything together and offered great advice. We highly recommend Kitchen Style if you're planning a kitchen or bathroom renovation!

We are a long island based construction company and had the absolute pleasure of dealing with Nick…read morethrough a much larger than average kitchen. Nick was prompt and courteous and his attention to detail as well as communication skills are more than we could ask for. We look forward to doing more future business. Thank you for a great experience.

Our kitchen was long overdue for a remodel. We lived for 25 years with a kitchen that made cooking…read morea challenge from a cramped workspace, wrong location of appliances and a postage stamp sized countertop surface. Although we were apprehensive about this endeavor, it was time. A trusted colleague highly recommended Artista Kitchen Designs to help us transform our kitchen. We walked into Artista on a Saturday afternoon in April without an appointment. Mike, the owner, greeted us with a friendly smile and engaged us in a conversation about our project. He asked us to describe what we wanted in our kitchen and he attentively listened to our wish list. He walked us through the showroom to give us ideas about cabinet styles, colors and functionality. We immediately felt comfortable with Mike and set up a home visit to begin the design process. Mike sent us an email thanking us for stopping in, added links for us to look at kitchen redesigns for inspiration and confirmed our appointment for the following Saturday. Mike showed up to our house, on time, and took a few minutes to survey the kitchen that took him back to 1985. He asked how we managed to make it work with limited space. As he sketched and measured he assured us that the new kitchen would provide us with ample space to work and countertops for prepping. Two weeks after the visit, we were invited back to the showroom to review the proposed plans. The plans reflected EVERYTHING we had discussed. Without increasing the footprint of the kitchen, Mike designed a space that maximized flow and functionality and allowed for a perfect gathering spot in the heart of our home. He carefully walked us through the drawings, making sure we were in agreement with the new layout. Mike described the high quality of wood cabinets for the job and gave us a quick education about cabinet styles, hinges and trending features. He routinely said, "This is your kitchen and I want to get it right for you." Mike described the renovation process including; timelines for ordering materials, demolition, installation and wrap-up. He also provided us with a detailed list of contractors, vendors and supply services. Shopping for appliances, the sink and faucet and stone was a pleasure and everyone said, "Mike from Artista is incredible; you'll be so happy." We hired the contractor recommended by Mike. It was a great decision and we were so grateful for his workmanship and professionalism. Their partnership made this process seamless. Demolition began, as scheduled, on August 19 and three weeks later cabinets were delivered, as expected. Installation updates, coordination of deliveries and questions were communicated directly between the contractor, vendors and Mike giving us a strong sense of security and confidence in the people working on our kitchen renovation. Every person we worked with; contractors, electricians and plumbers were AMAZING and they treated our home like it was their own! Mike was beyond helpful when we struggled finding a countertop and backsplash. (In addition to kitchen design, Mike is a marriage counselor.) Mike personally helped us select the hardware to create a cohesive vibe for the new kitchen. He inspected each cabinet after installation and made a punch list of open items. His attention to detail is refreshing. Our kitchen transformation was completed October 30. It was delivered on time, on budget and surpassed our every expectation. As a designer, Mike carefully listened to our vision and put together a plan that fit the needs of our family. He steered us in the decision making process to stay on budget. Mike maintained an open line of communication, quickly responding to emails and texts, following-up and following through with every question, concern or request. He established a high level of trust and respect that resulted with happy customers. We are enjoying our new kitchen; the storage, prep space and workflow leave us thinking, how did we function before? With Thanksgiving around the corner, we are grateful to Mike from Artista, his knowledge and expertise that will give us a lifetime of memories in our beautiful kitchen.

What a pleasure dealing with Mike from Artista. A real professional, courteous, involved and…read moreinformative. The product was great, the care and personal attention to my project was unbelievable and I cannot say enough about the quality. I have no regrets and recommend Mike and his company to anyone who wants a beautiful looking kitchen. On top of that, it was delivered on time, as promised, and without incident.

I have been doing business with Blackman/ Ferguson for 30 plus years and just moved over to Green…read moreArt Tiana has been wonderful to work with. She's throughout patient and accommodating.

Stopped in here and learned it's appointment only but the woman at the desk was abrupt and clearly…read moreirritated. She did not want to be bothered. They must be doing very well.

Four stars for salesperson Jerry. He's professional, gracious and knows his stuff. I'm not a fan…read moreof the store based on previous experiences, but went in due to convenience. I only needed a replacement faucet, but with Jerry's expertise and and customer service, I'm now planning to work on some bathroom upgrades. I appreciated Jerry's honesty and insight. Unfortunately, however, this store continues to know nothing about customer service. The man at the front desk couldn't even look at me and attempt a smile or any type of greeting. Really??? How much time does that take???? Keep it up Blackman and you'll be shuttering your doors! LB

I waited two days for an appointment with Jennifer Bruno, who was under the impression I was just…read moreordering one item. While I did add on two things to inquire about I was very clear in the appt notes that I was coming in for a full bathroom. She told me she was new and was going to have to ask her boss Joe Sadowski (I've worked with in the past wonderful) unfortunately he wasn't in so I wouldn't have any of my order processed at my appointment, I was very clear on telling her what I wanted then she would ask me a question totally out of left field then when I realized this wasn't going anywhere I got up to leave, she said I was braiding her please don't waste your time making an appointment with this person, until she educates herself on the products she sells. I have been using Blackman/Ferguson for my grandfathers/fathers plumbing company and my husbands development company for over 30 years. I have moved it over to Tiana at Greenart and am very satisfied.

ended up buying from someone else. Went well here though. Salesmen and staff helpful and we were…read morenot rushed. large selection

If you're looking to order tiles at a reasonable cost, then this is the place. Just pray none of…read morethem arrive broken like ours did, because then you will have to deal with over a month of disorganization, no return calls or e-mails, as well as a lack of professionalism and accountability. This will be followed by empty promises and missed dates for when you're supposed to get your tile over and over again. All the while, they'll blame the supplier. The ONLY reason they're getting two stars is because they finally ended up ordering us a full box (which wasn't in great shape either) and didn't charge us for the extra materials, but I'm still not sure if that was intentional or if they're just so disorganized that they forgot.