I've been a member for a short time and overall have had a positive experience. The gym is…read moredefinitely on the expensive side, but it's clean, well-maintained, and offers a lot of amenities for families. One of the biggest perks is the child care. They can watch your child for up to 2.5 hours while you work out, which is incredibly valuable for parents and has made it much easier for me to take classes and exercise consistently. The outdoor pool area is another highlight, especially in the summer. The pool and water slide make it feel more like a family destination than just a gym. I've taken two strength-training classes so far, and both instructors and fellow members have been incredibly friendly, welcoming, and helpful. My biggest complaint is the family locker room. It can feel pretty chaotic, especially during busy times. There are only eight shower rooms, and they also serve as changing rooms, which creates bottlenecks for families trying to get in and out. Parking can also be a challenge. It's manageable now, but I suspect it will become even more difficult once the outdoor pool season is in full swing. Overall, if you're willing to pay a premium, you get a clean facility, great classes, excellent family amenities, and valuable child care. The parking and locker room situation could be improved, but so far the positives outweigh the negatives for me

This place is the bottom of the bottom they really shouldn't be branded lifetime fitness first off…read moreit's disgusting , they don't cap guests guest are coming to the pool with 6-7 ppl took me almost 35 min to get scanned in , no parking I belong to LF in CA where they are clean hospitable and orderly there is no order here it's a glorified ymca . The adult pool? Pay extra for that ? There two elderly people in there no music no waitress service this had to be the most poorly run lifetime and disgusting one even worse than Westbury . Is it fair that we paying members cannot get a. Chair because Lf does not cap guests and just want to charge 80.00? It's like you stood outside and invited everyone and anyone in .. good luck I'm outta this disgusting place

Hello, The front…read moredesk staff, especially Daniella is great. (I am starting with the positives) If not for BILL SCHUCK who is my personal trainer, I would have jumped ship a long time ago. He is by far the best trainer I have had in my many years of training. I have been a member for about three years. It has steadily gone down hill since then, most notably in past six months. There are no toilet seat covers in the ladies locker room. There are two hand dryers, one of which doesn't work. Several machines have signs that say "work in progress", I am not sure why it says in progress because it has been there for over two weeks. There used to always be toilet seat covers, I am not sure what has changed, I used to see a woman cleaning during the day and everything was in great shape when she was there. I don't see her anymore. I would like to recommend the gym to my friends who are interested in a gym. I would not do that now unless things change. Please advise regarding any progress you can make re the above. Thank you. Roberta S.

Worst gym ever, where to begin: (1) broken elevators never…read morework (2) top floor no AC: it is 500 degrees inside (3) filthy disgusting dirty (4) half the machines are broken

They do the best they can with the space they have. 1.Their…read moresquat rack triples as a barbell bench press and a platform for dead lifting,. Not ideal. 2 They have a smith machine,.Smith machines are horrible, very counter productive for proper lifting. The staff does nothing to stop people, usually teens from sitting on machines texting and waisting space. Cardio machines are standard and in working order. Dumbbells go to 100,which is great. Towel service is also very nice touch Place is very clean. All in all 3 stars is fair. Its small and a weight room should not have a squat rack, bench press and platform all in one. Smith machine are useless. I'm a certified strength trainer, I know what I'm taking about. It is what it is. At this point it is good enough for me. I would recommend, but for some no. BTW, bathrooms are clean, but in no way are a locker room.

Needed to cancel my gym membership unexpectedly. I was told they have "numerous options to…read moreaccommodate different situations." Frankly, your options stink. The most helpful was a transfer of the membership to a location "near" my new home. Nearby was defined as within 25 miles! Really?!? Who in their right mind with any life drives 25 miles one way to go to the gym!! How arrogant and ridiculous. I was given incorrect information over the phone when I called regarding cancelling my membership. Furthermore, when I signed up I wasn't given plan options, leaving me trapped in a membership I can no longer utilize. If you're going to have ridiculous cancellation policies, at least train your employees to give out correct information and make all options known to customers when signing people up. Life changes happen frequently in an unpredictable and rapid manner. The equipment at the gym isn't even adequate. In response to the comment below - not sure how telling me the incorrect payment (off by 200 dollars!!?) I owe over the phone to cancel is "providing you with the right guidance to reach out."

Joined the gym because the serve special needs. Thought it'd be perfect for my anxiety filled self…read more Wrong. Gym is not only cluttered, instructors are aggressive and totally unwelcoming. Not a place for anyone with special needs. Cleanliness is also not their priority.

No contracts, no-set up fees, month to month, affordable price, high-end atmosphere, all…read moretoiletries, towels and amenities to get ready in the morning, nice high ceilings with lots of light. I'm very happy I found this place! It would get 5 stars, but I took away one for being forced to look up and see Fox News on tv. I want positivity in my gym of choice, this is honestly the only drawback for me. If that changes I'll gladly upgrade my star rating!

Still may favorite orange theory location by far. The staff is so friendly and accommodating…read more Trainers are awesome. Of note, Mark at the front counter and someone else whose name I do not remember are also wonderfull - always seem to be in a good mood, professional, friendly and very helpful.

I have been to Orange theory all over the world (literally) and this one is ok. The classes are ok…read more They really make zero effort to accommodate their clients and when I told the front desk I am going to cancel she said well this is not your home gym so we don't get your money so she didn't care. That is why they like to charge fees so aggressively. Honestly the Scarsdale one is why better and the Colorado one is truly amazing. They go above and beyond to support your fitness journey and they assume positive intent and flex if needed. These people don't flex at all and some weird things about wait list. Very disappointing. Some of the front desk people are super nice. Others are not and I don't believe they really care if you are getting healthy or not. It's just a business. Maybe you should hire people who want to make a difference in the lives of others vs. getting a pay check. Oh and they do campaigns if you give a 5 star you get a t-shirt sometimes. Warning. P

60 treadmills, 60 ellipticals. But only FOUR STAIRMASTERS?? Come on now, we gotta get our booty…read moreright. Staff is great.

Even though it's the grand opening, it's new pretty and clean. It's probably one of the ones that I…read morewould not go to on my Planet Fitness bucket list very limited machines smaller overall the electronic cases for the drinks malfunctions quite a bit and no one at the front counter can help Because it's new technology. They have one of each of the major muscle machines which kind of puts a damper on your workout the locker room and shower area are actually pretty good. The parking situation definitely sucks.

As this is my home gym. I give thumbs up. I Will suggest have manager walk around each station to…read moremake sure there is friendly atmosphere from staff and area are in order as often.

I got a 5 day pass and went to check out the gym. The men's bathroom was the dirtiest bathroom I…read morehave see in a gym, basically ever. One look at the crust buildup in the urinals tells you no one has cleaned them out in months. Stuff like that doesn't build up overnight. It takes months. Besides that, it was very crowded, so I guess a lot of people don't care about cleanliness. It was evident by the general mess in the men's locker room. I'll look for another gym to join.

I've been attending this gym for over 2 years. The staff are friendly and customers are pleasant…read more It's a great neighborhood facility. If you're not from the neighborhood, parking can be challenging.

Awesome gym - friendly people, well equipped for lifting. I'm here for a few days before headed…read moreback home and wanted to maintain my routine while away. I love that they have day passes and they don't sell you extra stuff. It really is super easy to come in, workout and get out. As someone who struggles with anxiety and PTSD, I sometimes have difficulty with new places - none of that here. They also have preworkout in a machine. When I head back tomorrow I'm gonna try it