I'd give AR Williams a mixed but fair review…read more I initially called because I have a 7 to 8 year old Mitsubishi mini split in my garage that had stopped cooling. After calling several other HVAC companies that weren't interested in working on a mini split, someone else in the construction industry recommended AR Williams. When I first called, I was told they generally don't work on mini splits either. After explaining that I also had a conventional split system in my house that needed attention and that I wasn't interested in hiring two different companies, they agreed to come out and look at both systems. The technician who came out was excellent. He was professional, courteous, knowledgeable, and took the time to explain what he was seeing. He quickly determined that the mini split had lost its refrigerant charge. After adding R-410A, we were immediately able to hear the leak coming from the indoor head unit, confirming the system had a refrigerant leak. At that point, he discussed replacement options. They preferred replacing the system rather than repairing an older R-410A unit, while I decided I'd rather look into sourcing a replacement indoor head myself. My only real complaint is the pricing model. The technician spent roughly an hour and a half at my house, and the bill came to just over $600. Coming from the construction and service industry myself, I'm accustomed to straightforward hourly labor plus material markup. AR Williams uses flat-rate, software-based pricing where each task has a predetermined price regardless of how long it takes or the actual material cost. That's simply not a pricing model I'm personally comfortable with. I don't have any complaints about the technician or the professionalism of the visit. In fact, I'd happily have him back. My decision not to use AR Williams again is based solely on their pricing structure, not the quality of the people they employ. If you're comfortable with flat-rate pricing, you may have a different experience than I did. It just isn't the right fit for me.

My AC went out at 8pm on Thursday night. I called to inquire when they could assist me and they had…read morea call-taker ready to assist me immediately with scheduling an appointment for the next morning. First setting the appointment was a breeze with an instant text confirmation. I received a confirmation text when the tech was enroute. Tech was friendly and knowledgeable. He explained the issue and how he would fix it. This was a new home I bought 7 months ago and the previous owner apparently didn't do many services on the unit. He thoroughly cleaned growth that was discovered which I absolutely appreciated as my son has allergies. He called the owner "Adam" to get some pricing for a new unit installation. This ac of mine is 11 years old. So, it will be time to replace. The tech had me up and running within 30 minutes. System needed a flush to drain the pipes. Needed a cleaning. All done for a super reasonable price. They offered me about 8 options for a new AC unit and handled that ranged for Savings to super delux but did not push for a sale. Simply explained the benefits of each system. They honestly didn't have an issue recommending and suggesting a cost savings unit. So they aren't trying to bleed you dry by selling you expensive things you don't need. I greatly appreciate that. Lastly, this company is out of Lake Worth in West Palm Beach and I'm in Port Saint Lucie. They have no issues driving the hour to reach me. If you have an AC issue and want a friendly company that you can trust, give this company a call. Honest, professional , and very reasonably priced. I will use them any chance I get. Thank you to all involved and looking forward to staying cool this summer.

In 20 years, the best AC company I've met. Fair, honest and professional. Did I mention timely? I…read morehighly recommend him and his staff.

Another holiday weekend saved by Greg's. I texted them at 10:00 last night and their tech rang my…read morebell at 8:45 this morning. AC was running by 9:15. Tech was friendly, knowledgeable and was respectful of my property. This is the second time using Greg's and he has yet to fail me. Thank you for saving Memorial Day.

I called them on a Thursday to fix both my dishwasher and refrigerator. They said they could not…read morecome out until Saturday. I got a call on Friday saying if someone was home they could come out earlier. They came a day early, the technician was very friendly and professional. He diagnosed both issues and explained it thoroughly. He left to the supplier and can back promptly and fixed both appliances. I had an issue with the refrigerator and they came back the next morning no questions asked. It turned out nothing was wrong, it just took time for the refrigerator to cool off as it had been opened for a long time the day before to allow the ice to thaw. Everything works perfectly, I highly recommend this company. They are very responsive and deliver as promised.

I used them for a check of my oven. They were responsive, efficient, generous in their walking you…read morethrough the explanation and procedure. They were very kind and extremely helpful- will be using again!

Using Yelp to find a contractor, I received a response from Bob promptly. He was able to get the…read morejob done the very next day. I will definitely consider hiring him again in the future. You don't find quality work for a reasonable price much these days, Bob is the exception. A++++

Amazing fast affordable service ! I highly recommend. He came diagnosed the problem on my water…read moreheater and advised me how to get the broken part through my water heater manufacturer which i had no idea about . I'm very happy with my service.

As I mentioned, this company isn't focused on greed or pushing unnecessary products or services…read more Instead, it aims to ensure your satisfaction, avoiding the despair often associated with poor customer experiences.

Oleg and his team at Fuse were AMAZING!…read more From my initial chat communications with Oleg through Yelp, I knew we would be in great hands as he displayed his VAST knowledge of HVAC technologies in general. Not only was he able to accommodate an appointment the very next day (at 8 AM, as I requested), but he was able to diagnose and repair my two Mitsubishi Mr. Slim AC units within less than two hours. As you can see from the photos, when Oleg and his team arrived this morning, both AC units were blowing HOT AIR (which is almost NEVER necessary in South Florida) and by the time they were done, both units were blowing VERY cold air, allowing the units to function as designed and cooling the spaces that each unit served. Oleg also recommended some additional maintenance that the units could benefit from, but he was not at all about the "high-pressure" sales tactics and simply provided the information and pricing for me to decide. Fuse's pricing was more than fair, and Oleg and his team seemed to care more about the work and performing it with expert precision than they did about the money. I would HIGHLY recommend Oleg and the entire Fuse team to ANYONE and EVERYONE!

These people are really on their A game. I called several AC companies and none got back to me…read more These folks got back to me within the same day, and sent someone to inspect the attic within 24 hours. They told me the inspector would be there between 9AM - 12PM. He was there at 9:01AM. He let me know that my ducts were BUSTED. Like really bad. Gaps everywhere, broken stuff. The "Miami special" he called it. Showed me videos of all the issues to verify what he was saying. Although at first I thought the quote they gave me was a bit on the higher end, after I saw everything they did I've changed my mind and think the quote was honestly very fair. They replaced all the ducts in my attic, hung them (they were lying on the floor before...), replaced all the vents, covered my entire house in plastic, added an air return to a bedroom, picked up all the debris when they were done, and did all that in just like 3-4 hours. Honestly these folks are incredible. Shoutout to Amit. Such a friendly and funny guy. He took the time to explain to me all the issues he was seeing and why they mattered. He was the first one in a line of guys to finally explain that the master bedroom was so hot (5+ degrees hotter than rest of the house) because it didn't have a return. Once they installed that it feels like I have a new house. I've never slept better.

Work done: Duct cleaning (14 ducts), air foil cleaning, install of uv light, and a custom sized new…read morefilter. Ruben was very responsive and his crew was friendly, professional and they did a spotless job. Everything was covered in plastic and all I did to prep was move stuff out of my a/c pantry closet and removal of a few of the more breakable objects.

Prompt and honest service, as always! Been using them for years, we love that we don't have to…read morespend days waiting for them.

Thank You Mandy and Marvin always professional and quality work…read morehighly recommended Cool Air Services