My sweet cat passed away today while I was at home. The vet we normally take her to was closed so…read morewe went here. I normally would never leave a review anywhere but the staff here were incredibly supportive and nice. I decided to cremate my cat and the price was very reasonable and free of charge they gave me her paw print and a sweet card with it.

I'm gonna keep this one short,because I'm going to get too emotional…read more Dr Biesinger is a great Doctor. The Techs & nurses (daytime anyways) are very caring & sweet. They took good care of my 1 year old ,feline ,fur baby, "Tiki". Tiki ended up with everyone rooting for him to get well. Surgery went well. My Tiki,unfortunately passed away while in their care. (Night shift) Approx 1am. I do not hold that against Doctor Biesinger or the daytime staff. Idk what quite happened that night, I was not there. I would still take another pet there, so, I actually do recommend this place, even with my severely broken heart. RIP Tiki =(

The doctors and staff are the most compassionate and caring we have ever experienced. The doctors…read morecall you personally to review test results and explain treatment options and work with you to determine what is best for your animal. They made a very difficult decision with our 15 year old dog much easier. You can tell they really love animals here.

I will never take an animal here again. To start their bed side manor is terrible. They sent a poor…read moregirl into my room to talk about care credit before I even knew how much I was looking at. Then a woman in the back was talking terribly about my cat's breed and being very rude and not caring in what she was saying (news flash the doors aren't sound proof). My kitten died in my arms as I rushed him into another vet and that vet basically told me the 18000 quote they gave me was a load of crap. That basically what was wrong with my cat wasn't going to be something that they could have fixed with their recommendation. If you want to take your animal here please beware.

Saved our Bernese Mountain Dog!…read more I cannot say enough about our wonderful experience with Green Acres. We frantically brought our very sick dog in to be seen, and they quickly diagnosed a bowel obstruction. They presented us with our options! Sable had successful surgery a few hours later! We are so grateful that they saved her life. They took amazing care of her. We were also very pleased with the way they interacted with us through the ordeal. We are very grateful!!! Thank you for your expertise Dr Bernat, as well as the wonderful vet techs and support staff. You are sooo appreciated! ....The Hosken Family (We did not know if Sable would get through this. We are so lucky to have had a happy ending. I felt compelled to write this because if it had turned out differently, we would still be so grateful for the overall compassionate care and skilled efforts of all involved)

The first time I took my 8week old puppy there he was very sick the vet told me based on his labs…read more I was told they didn't know what was wrong but he needed a lot testing to rule out diseases they thought he may of had. after four days at Green acres hospital and a nearly $5000.00 bill. I was Able to bring him home with no official diagnosis other than worms. They treated him for worms!!! That's what I paid $5000.00 for!! Wait it gets better. After I take him home they tell me he's eating again and sent home some of the food they were giving him and said if he's not eating to call them. Well he was not. I called the Vet asked for an appetite stimulant that I was suppose to get when he was discharged, but did not. I called in the morning they told me to bring him back in. I thought he was better, why is he still not eating like they said he was? I went home early to take my son to an appt. Checked on the puppy and noticed he was sleeping. I called him but no response. I shook him slightly and still noting. I picked him up and his eyes tolled in the back of his head. He was dying, unresponsive. I ran to my truck with him in my hand and drove so fast to the Vet only five minutes away. Screaming at them that he's dying. They took him started wking on him. Meanwhile I'm in disbelief. They come out telling me his blood sugar is 55 and body temp 84. He needs to go back to the hospital. I'm confused overwhelmed, vulnerable and very emotional. "Ok " I said. They stabilized him and I drove him back to Green acres. They tell me they have to put together a plan of care and they'll be right out. I'm waiting , scared, that he will die, I have a huge vet bill I don't even know how I'm paying back , and he's still not out of the woods! They come out and give me a paper with a plan of care , but also another enormous amount of money at the bottom .. $5700.00!! WTF I just paid $5000.and he's still sick ! I'm now at their mercy and they know it! They took complete advantage of me! Needless to say I signed the sheet and kissed him telling him I'd be back to get him soon. I really didn't know if that would happen. But I needed to be optimistic! I went home and waited. Anticipating the worst case Scenario. I prepared myself for his death and the bill I was facing instead of the happy joyful summer days I was suppose to have with a new puppy. Five hours later I get a call from the Dr. she told me she was a GI specialist that worked there and was assigned to my puppy. She said that my puppy had a TAPE WORM . That he must have had it when we got him from the farm and it was hatching and the larvae was eating all his nutrients and blocking his bowels from moving waste that's why he only had a small BM that was liquid stool in the week we had him. . I told her that the other GI Dr. couldn't identify what he had from the nasal gastric tube she pulled out of him and saw the parasites on it? That it took him nearly ding and a nearly $12 000.00 vet bill all for a tape worm???? She said she couldn't speak on behave of the other Dr. but my puppy should be better in two days as long as he starts eating. They were starting him on Drontal a broad spectrum dewormer that kills nearly every worm a dog can get. They took advantage of me and didn't care, or give a RATS ass about my ability to pay! NEVER go there! You will be broke! I'm still paying that bill Plus interest on my credit card.. My puppy is now a year old last month and he is great! But the expense was pure greed, and corporate GAIN!!

Unfortunately, after only one visit, it became apparent that the doctor lacked professionalism and…read morewas insecure in their own medical knowledge. The doctor never introduced herself when she entered the room. Then, when I explained to her that trazodone was a sedative, and I give it to my dogs to calm them down occasionally (like twice a year), she became very defensive. I was very concerned about the Doctor getting so defensive over me answering her questions thoroughly and knowledgeably for her. She even openly expressed insecurity about her medical knowledge. She made me genuinely concerned that she didn't understand the simple common uses of trazodone, this was a giant red flag for me. It was very apparent to me that she hadn't even taken the time to read, let alone understand either of my dogs' medical histories. At that point in time, I introduced myself and asked her to do the same. After the visit, Wendy called me to have a very passive-aggressive conversation. It took her 10 minutes to admit that the reason she was calling is because they don't want us as patients. I offered feedback on how the doctor could be more professional to avoid simple confrontations, and Wendy flat-out told me that they weren't interested in how to better serve their clients. This place has forgotten what basic customer service means. They're not professionals. Professionals earn the respect they want. Professionals respect customers enough to atleast introduce themselves upon meeting them, if nothing else.

Been going there for 20 years. I don't know what happened in the past 5 yrs, but I needed to find…read morea new vet.

I have been taking my two cats to McClelland's for almost 10 years. Both of my cats were rescues…read more I am very happy with their care and treatment. I have seen compassion and care for families making that difficult decision for their family member (pet).

New to the area, a friend recommended this place. My call was for an emergency visit for 16 year…read moreold chihuahua that was on his last leg. I get told "We aren't taking new clients" ARE YOU SERIOUS? Don't read their story about how much they love animals. I'm trying to help my little guy with tumors over the rainbow bridge and get told they MIGHT be able to see me a Month from now?!?!? If 0 stars were a thing.......SMH.Do Better

Ridiculously costly. They tried to charge us for initial consult despite it being advertised as…read morefree when we made the appointment . Then charged for medication they didn't tell us there was additional cost. I asked Vet directly "is this something we buy over the counter?" And his response is that it was included in the bill. What a scam!

Murdered my dog pretty much. They gave unnecessary vaccinations and kept suggesting procedures and…read morex-rays that costs $5000. Pulled out his teeth and then claimed a tooth fell out and I would have to pay 2,000 to pay more (Like, what are you talking about?) . Every time my dog would recover, he would get sick after seeing them. They would try to promote their medicated dog food as the solution. They just make animals sick so they can get paid a lot of money. Would never recommend this place. You can tell from the group photo on their website that the staff is full of rude, idiotic, unempathetic individuals.

Brighton Eggert Animal Clinic is the only place I trust to take my pets to. The staff is kind and…read moreknowledgeable.

Still 5 stars. My first review was on the grooming department. I also do use the vet services, for…read moreover 5 years as well. Dr Sinclair is a wonderful Veterinarian ! She is very friendly and knowledgeable and always treats my dog with great care. I never feel like they are trying to oversell me on unnecessary treatments, which I really appreciate (especially because I can never say no). The clinic is always clean. Never long wait times.The entire staff is very nice from the time you check in untill you check out. I highly recommend Dr. Sinclair looking for a great veterinarian for their furry friends. The also offer a paw plan insurance. As well as a loyal program (FE Furevet loyal) where you earn points to redeem on retail purchases, boarding stays, flea/tick/heartworm preventative, veterinary services and free nail trims/anal gland expression.

Dr. Decker and staff are wonderful. Compassionate and…read morekind.. Your pet will be in good hands. Mine sure was

Way overcharged. Don't cooperate with other vets when you are on vacation. Girls at counter are…read morefriendly. My cat is terrified of the staff there

The location is very accessible and the wait times are not that long. Check in is easy and I like…read morehow they have an area for cat owners and dog owners. It gives the pets some breathing room. I am a fan of the nurses. They sure take their time and do a great job looking over your pet. Courtney is amazing and truly gives her time and attention to the people and the pets. The doctors are also great. Dr Sue is amazing and truly goes the distance for your pet. It's because of Dr Sue and the nurses why I like this location.

Hopefully you don't have to deal with any kind of an emergency and get a cus svc gal named…read moreBrittany- she really shouldn't be answering phones. I was in a mad panic when the pharmacy that they use dropped the ball and I didn't get the diabetic meds for my little old lady cat. It was going to take 3 addl days... ughhhh.... Brittany hasn't a bone of empathy for the situation I was put in.... in fact she hung up on me.... What kind of person does that... ? It's too bad I was treated with such disrespect as I have been with them since approx 1995.. I'll never forget this.... Never.... The pharmacy company did in fact reimburse me.... Thank God Sam's Club also does animal meds....

Sarah does a great job. Has done my 2 doxies for years. The girls come home looking pretty!!…read more Would recommend her to anyone looking for an awesome dog groomer!!

From the owner: Welcome to Purdy's Pawlor. We are conveniently located in the heart of North Tonawanda. We offer…read morefull-service pet grooming. Our services include ear cleaning, nail clipping, baths, shampoos, nail grinding, and teeth cleaning. Call us today for more information.