Quick and easy emissions test. Able to register online. He made sure everything went throughread more

I was met with a smile, and a gentleman happy to perform this needed service. Very polite and…read morepleasant. Nice experience. Emissions testing is hard to find. The place I used last year - no longer does it, the place I used the year before - no longer does it. I had to search & make a few phone calls before I found a place. Quick and efficient, the state does not seem to pay facilities to do these emissions testing enough for them to continue from year to year. It pretty much brings folks to establishments, which in turn, brings awareness of the business. My vehicle is not that old, still under warranty. I would love to support this shop, once I don't have warranty coverage. Next time I need emissions they probably won't be doing it. Our state needs to support the effort better.

It was an eye opener. The tech I met was very cordial but on the other end it was not a bargain…read more The estimate was way more than I expected.

would give this place six stars if I could, easily the most positive auto shop experience I've had…read more from the start I felt comfortable with their incredibly friendly staff, especially Daron. he was personable, honest & I found him incredibly trustworthy (which I literally say about no when when it comes to cars / insurance / repair work). he was honest with me about price, walked me through the quote as he completed it on his computer, answered questions I had as I debated payment options & was flexible with me for about a week as I decided, and setup the entire rental car. icing on the cake...when I went to pick up the car I noticed what ended up being some paint chips on the front of my car from rock damage (my poor new car ). he kindly brought out paint and filled it in for me!! not only on the hood of the car, but did an entire lap around to see if there was anything else he could fill in for me. hopefully my car won't require any repairs in the near future, but if it ever does, I'll be back to this location, and recommending friends & family their way.

The overall purchase experience was phenomenal. I'm an out-of-state buyer (CA) and did all the…read morecommunication either over the phone or over text. My Sales Rep was Cole and he bent over backwards to answer all my questions, fulfill any requests and sent me pics and videos whenever I requested. He made the process extremely easy, and I got the car shipped to me days earlier than I expected. Again incredible experience working with Cole and Boucher Cadillac. Additionally, I would like to put a good word in for Keith who is the Internet Sales Manager. Extremely accommodating, easy to work with and, together with Cole, made the buying experience wonderful. At one point I was agreeing to buy the car but at the last moment I saw a different car in a different state that peaked my interest. I let both Cole and Keith know that I was putting the sale on hold for a day or two to investigate this other car, but I kept thinking about how beautiful their car was, how many features it had (fully loaded) and the great deal they were giving me. I decided that I couldn't get a better deal for the amount of car I was getting so I reached back out to them and they continued the process without any issue. It couldn't have been a better experience. Thanks again for a great car and a great deal.

Couldn't be happier with the Boucher team. Found the car my wife was looking for on their website…read moreat a price that motivated me to purchase the car from out of state and buy a plane ticket to pick it up. My wife arranged the sale over the phone and email. The entire car buying process was made easy by the professionals at Boucher headed up by Mr. Zylka. I flew into Madison and was picked up by "Jim" who really set the bar for the day by picking me up on time, being personable and one of the safest drivers I've ever seen. Once at the dealership I was met by Mr. Hacker who warmly welcomed me and immediately felt like a friend. Throughout the time I spent at Boucher Mr. Hacker exemplified the quality "stellar" he's the kind of guy who doesn't aim for great - he aims to be exemplary. Mr. Hacker ensured I had a place to put my bag and we went to see the car we'd bought. It had been brought into the building and was literally spotless. I bought a 2022 Certified Pre-Owned Cadillac and it looked as if it had just rolled off the line - not even a speck of dust. After seeing the car I was taken to see Mr. Samy the finance manager. I've bought a car or two and this was the part I was expecting some pressure to purchase some additional protection package or have the numbers previously agreed to change somehow. I could not have been more wrong. Mr. Samy made the paperwork end of the process enjoyable. I was offered add ons to the purchase, but all I had to say was "no" and that was the end of it - no pressure whatsoever. All the numbers previously agreed to were accurately reflected on the purchase contract. I thoroughly enjoyed the whole paperwork end of this process and that's because of the friendly attitude and professionalism of Mr. Samy. Once the paperwork was complete, the car was out front and Mr. Hacker took over an hour with me explaining all the new features of the car I was about to drive 16 hours back home. He was knowledgeable, patient and thorough in his explanations. It seems un-needed, but I hadn't ever sat in the driver's seat of a car with all the technology this car has. I don't need to sing the praises of Cadillac - you either appreciate them or you don't. I do sing praises for Boucher Cadillac and I wouldn't do it if I didn't mean it. The place is full of friendly, happy professionals and if you are going to buy a Cadillac, you will enjoy the experience at Boucher Cadillac - even if you buy from out of state and have to drive 16 hours back :)

I do most of my own work on my vehicles, but there's some things I just can't do at home; like an…read morealignment. I brought both my 2013 Beetle and my 2014 RAV4 here for alignments after I did some suspension work, and they did a great job on both. Tyler was my service advisor and was easy to work with. They got me in quickly, didn't try to sell me a bunch of stuff I didn't need, and even picked both vehicles up for me from my workplace, which was a huge help. Will definitely be bringing my vehicles back in the future!

10/10 experience as always! Our go-to for service and oil changes on my 2022 Escalade since moving…read moreto WI last year. Staff is SO friendly, the office and waiting area are very nice, there's wifi, comfy seating, a counter with plugs and chargers, nice clean restrooms, and freshly baked cookie bags! Have also used the Tesla shuttle to drop me off at home so I could work and pick me back up to get my car when it was ready, so helpful! Reasonably priced service and they never have tried to oversell me on service I don't need just yet. Happy customer and will be returning!

Richlonn in Waukesha meets my top three musts. Reliability, honesty and punctuality. I have taken…read moremy cars there for years and based on my three musts, I will be returning for future service needs.

I've only come here for emissions testing (4 times) and each time very minimal waiting and good…read moreservice. This time total time was 8 minutes in and out.

did you know that Ewald Kia in Ocon is dog friendly? I was able to bring my puppy with me while I…read morewaited for my oil change. Everyone was so sweet to her!

We had an awesome, knowledgeable salesperson she had the car ready when we arrived and walked us…read morethrough every question! Roxanna was absolutely amazing and we love our new Kia Sportage .

Classic Bait and Switch. I was given an estimate of about…read more$1,000 for a set of new tires plus alignment. So I dropped off the car, then got a phone call that the alignment would cost an extra $239 for the rear tires. "The estimate only included the front tires," they told me. "But we can give you a coupon for $20 off." Who would give an estimate that did not include the alignment of all four tires? I will send a letter to the Bureau of Consumer Protection at P.O. Box 8911, Madison WI 53708. Maybe they will agree.

I recently had an extremely disappointing experience at this Midas location. On July 8, 2024, I…read morescheduled an appointment to diagnose three warning lights on my car: the SH-AWD light, emissions test light, and A136 service light. I arrived at 3:15 PM and signed a consent form for diagnostics, for which I was charged $82.50. After examining my vehicle, the technicians informed me that I needed a Mass Air Flow (MAF) Sensor. They emphasized that not replacing the sensor promptly could lead to improper air-fuel mixture and potentially damage the catalytic converter. Given that I use my car for work, they strongly recommended an immediate fix. When I inquired about the urgency, they insisted it should be done as soon as possible. Due to the urgency conveyed, I sought a secondary opinion but could only reach my sister, who advised following the shop's recommendation. The quoted cost for the MAF Sensor was $264.99, with an additional $85.00 for labor. As I did not have the necessary funds available, the staff suggested an EasyPay loan, which I applied for and was approved. However, upon further investigation, I discovered that the MAF Sensor in question retails for only $59.99. This significant discrepancy indicates that I was charged nearly five times the retail price, which I believe is a deceptive and unethical practice. I am highly concerned about the business practices at this Midas location. I urge other customers to be cautious and seek a second opinion before agreeing to any costly repairs here. I am currently pursuing a complaint with the BBB and the consumer protection office to address this matter. Update: the manager also lied to the consumer protection offices and said my car was brought in for intermittent no start which isnt even true my car has never not started. ETA: Alex has been really helpful and took time to explain everything to me in detail. I still think there should have been more of a diagnostic and testing and that the cost of the part is really expensive but I've felt less like I'm being taken advantage of since he took time to explain everything even if I don't understand it. Corporate still hasn't called me back.

Ended up with a flat tire late at night in the area and found out that I didn't have a spare tire…read moreso had it towed here. Both Bryan and Ronnie were very helpful and explained things well without feeling like I was being talked down to. Probably not the cheapest tires around but for the ease of working with them, well worth it.

Flat tire taken care of with in 2-3 hours on a Sunday morning at such short notice This…read moreparticular location was able to get me in sooner than another location (within this chain) that's about 15 minutes away