Kevin came out the same day I contacted him, introduced himself and provided identification, wore…read moreshoe covers the entire time while working in my home, taking them off before stepping outside and putting them on when coming back in; to me, that's customer service. We were out of town and came back to find our freezer door stuck shut with excessive ice buildup, which he defrosted using a steamer, found the defective part, had his colleague stop by the store to pick up and drop off the part, while he kept working at melting the frozen ice away. He was very polite and gave us clear explanations every step of the process, cleaned up the entire area where he worked, and even wiped down the outside of the refrigerator, Lol. Professional, meticulous, awesome customer service! I highly recommend, and will always use Morrow appliance.

Kevin is a good man. He is knowledgeable, courteous and thorough. He explained exactly what needed…read moreto be done and sent me photos of the parts he needed to repair our washing machine, replace our breakers and install a new garbage disposal. I would not hesitate to hire him again. Thank you, Kevin abd Morrow Appiance.

Excellent! I would give them more than 5 stars if I could!…read more Great communication, responsive, prompt, knowledgeable, professional, persistent. An overall great experience - we highly recommend L&A for any appliance repair needs! Go with them!

First time using Yelp projects. L&A came through. Felt like they called before I even hit submit,…read moreand I submitted the request fairly early. I explained the situation and they said they would have someone out in under an hour and a half. Cornelius called when en route to provide his eta. That is service! He came, I explained the situation, about 30 minutes he came back and told me the issue and already have a solution and provided me with the amount. He was able to fix my washer in under two hours, where had I gone through the warranty company, they would not have even been able to come out until a week out. For under $500, I think it was well worth it, and he also provided me with insight on how to prevent future issues from arising. Hands done the best appliance company you could ask for.

We asked George for a 2nd opinion because a prior technician told us my Mother-in-law's 2 year old…read morewasher needed the transmission replaced. Not only was he prompt, on-time, and completely professional l, he saved my mother-in-law $$$ by doing a simple fix to get the washer working! He could have made a lot more money by replacing the transmission, but his experience and honesty saved my mother a lot of mone

Quick to respond and come out. Very professional and respectful. Process seemed reasonableread more

Called once. Got scheduled for an hour out today. Called back, was told i wasn't scheduled. Got…read morehung up on. Called back again. Got hung up on again.

The gentleman that was here, I do not think that he was knowledgeable nor knew what to look for…read more When trying to explain he over talked. He kept searching on his phone. I asked if he did a diagnosis test, he started spinning the knows, i was trying to show him how I did the diagnosis that showed me an error code, he then looked back into his phone to want to charge me for coming out. I do not think he knew what he was doing. Bc he started talking in a different language on his phone, that led me to believe that he wasn't sure n was looking for anything to tell me, quoted me almost 500 to repair something he couldn't fully explain to me. I need to speak with the owner so I can dispute this charge. Then he goes outside for about 10 to 15 minutes with an outrageous quote

1 star, and only because zero is not an option…read more Ruzik came out to look at my stove and actually broke something while he was here. He assured me he would return to fix it. That was the last time I heard from him, at least when he knew it was me calling. I called multiple times and sent text messages. No response. When I called from a different number, he picked up immediately. When I confronted him about it, his excuse was that it was his birthday week. I pointed out that his birthday did not stop him from returning a call he did not recognize. It only stopped him from returning mine. He promised to send an invoice and follow up. He did neither. More calls, more texts, all ignored. He came to my property, caused damage, dodged my calls, screened me by number, and then went completely silent. This is not a contractor who stands behind his work. Avoid.

I recently had some issues with both my lighting and furnace, and I'm so glad I called this…read morehandyman. He arrived promptly, quickly diagnosed the problems, and got everything fixed with impressive efficiency. It was clear he knew exactly what he was doing. While his prices weren't the absolute cheapest, they were very fair--and the quality of his work made every penny worth it. You can tell he takes pride in what he does, and that level of professionalism really stood out. Whether it's for my rental property or my personal home, he's now my go-to handyman. I highly recommend him to anyone looking for reliable, knowledgeable, and trustworthy service.

Fate conspired to prompt both my washer and dryer to fail on the same day. I have a busy household…read moreand staying true to our laundry schedule is crucial. To this end, I googled appliance repair companies in my area and found A Bargain Appliance Repair in Morrow. I'm so glad that the company dispatched Mr. Eugene to service my appliances. It was a joy having him in my home. He was prompt, professional, personable, and honest, and went beyond the call of duty to ensure that my washer and dryer were back up and running at maximal efficiency in the shortest period of time possible. He explained every step of the repair process to me as he progressed along, even to the point of showing me each replacement component used. He kept in touch with me and communicated his anticipated arrival times for the multiple trips he had to make back and forth to my home for the complex repairs and replacements that were needed. He made sure that he left his work area clean and tidy on completion of the job, and to top it all off, despite having quoted a reasonable estimate for the repairs, he discounted this price even further because he wasn't able to fulfill one of the service trips needed on the day and time promised. Talk about real customer service!!! I can't express in words how pleased I am with the service that was provided to me by this company. Mr. Eugene is a true asset to A Bargain Appliance Repair, and because of the level of excellence that he exemplified I will both be using this company exclusively for my repairs in the future and referring them to others.

I paid $513.39 for a freezer repair. Before payment, the owner, Lester, told me the repair included…read morea 1-year parts and labor warranty and that the warranty would be stated on the receipt. After payment, the receipt did not include any warranty language. When I asked for an updated receipt showing the promised warranty, Lester refused and texted: "No review no warranty. And it had to be 5 stars." He also called me "entitled" for asking for the written warranty after payment. I am still waiting for the promised written warranty documentation.

From the owner: Decatur Solution Works offers 24/7 online booking and expert residential and commercial appliance…read morerepair across Metro Atlanta and DeKalb County. Our Google Guaranteed, factory-trained technicians provide reliable, same-day repair for major brands like Samsung, LG, Whirlpool, GE, Frigidaire, KitchenAid, and Bosch. We fix washers, dryers, refrigerators, stoves, ovens, and ice makers right the first time. For local businesses and restaurants, we specialize in commercial refrigeration, including walk-in coolers, reach-in freezers, prep tables, and True equipment. Proudly serving Decatur, Stone Mountain, Lithonia, Tucker, Conyers, Snellville, Lilburn, Norcross, Chamblee, Doraville, Dunwoody, Sandy Springs, East Point, College Park, and Atlanta.

Back in March we had our refrigerator serviced by this business. They responded right away and sent…read morea Technician out at the time they said he would be there. After diagnosing the issue we were given a fair price and a reasonable amount of time for the part to be ordered and repair completion. We had to make a couple of changes to our appointments, and they were extremely flexible with our schedule, and again responded very quickly. After the initial repair, our refrigerator started having the same issue again. They honored the 6 month warranty on their work and came back a day or two later to resolve the issue at no extra charge. They were very friendly as well. Great experience.

I called them in the morning, and they sent someone out in the afternoon. Anton was awesome. He…read morewas able to diagnose the issue very quickly and replaced the part just as quickly. He was also very nice and courteous. Highly recommend!