I had to bring in a desktop and and laptop computer for repair. Dennis was so great to work with at…read morethe north-side location. I felt they were knowledgeable and professional. I received text message updates with costs, all along the way and the turn around time was pretty good. I would highly recommend them to everyone. I particularly liked that the owner spoke to me in terms that I understood and not in pure technical jargon that I wouldn't understand. Very pleasant experience!

Initial contact was met with a quick response and clear expectation. Location was convenient and…read moreclean. Communication was concise. They answered my questions fully and fixed my laptop issue quickly for a reasonable fee.

I know enough to be dangerous, having been in tech for decades. Still, I know when things are…read morebeyond me. I have a new work laptop, still under warranty. However, both the company and Best Buy wanted to take it for at least a week without a loaner. I can't afford that computing loss. I ordered a fan directly, replaced it, but couldn't get the tiny plug to connect. I called a couple of companies close to me to find out if they could work right away. One said no, I could only drop off. Another gave me initial info, but then didn't respond when I had the fan. These folks are a bit more expensive but were always very responsive. I'm willing to pay for professionalism. I took it over and they found the fan's connector was cheap and had partially split. They were still able to get it connected and working, saving me the cost of yet another fan. They are friendly, knowledgeable and worth the money. FYI, they've merged with another company and you'll find them as NCSi on some sites.

Evan did a terrific job fixing my new computer and he did it the SAME DAY I blew it up! I had…read moreuploaded an apparently incompatible program from an old CD. Windows 11 and/or the computer not only rejected it but totally locked me and everybody else out. The operating system had to be scrubbed and a new OS installed. Evan had it done unbelievably fast and at a reasonable price. Other shops wouldn't even look at the machine for weeks. Highly recommended!

Evan is amazing! I was building my first PC and ran into some issues. I called him on a Sunday and…read morebrought it into him that day and he had it diagnosed and multiple solutions available to me by the evening. My computer had a bad part and he loaned me a replacement till I could get the new one sent to me. Definitely made me feel valued as a customer and I'll be bringing every pc or issue I have to him! He does good fast work and is very reasonable with his prices and goes above and beyond for his clients.

I have used Perfection 3 times prior to my recent visit and those times were excellent. But I am…read moreafraid NOT this time. I apparently had a SSD card go bad I was told at first it was a mechanical drive, I told them to go ahead and replace the bad card, I had three of them after all. When they got back to me later it was confirmed the SSD card went bad which was really bad because that card had the windows operating system on it. It was implied that all of my disk drives were bad and needed to be replaced I told them to do what was necessary. The SSD was replaced and they pulled both of my hard drives and added another SSD for no apparent reason because my mechanical drives were just fine, worse they were going to dispose of them without transferring my files!! I could have lost years of files for NO reason. I made them give me my drives (thankfully) because they saved nothing that was on my computer. When I got home and realized how bad it was (and still is windows 11 sucks) I reinstalled both drives yanked one of their replacements. Since then I have wasted 10 hours trying to restore my computer and my files. NOT happy!! I know from past experience that it will take 2 months to find and fix all of the bugs and have all of my files running again. Why in the Hell were my functional drive pulled and not synced up with the new SSD drive? I am frustrated and dreading the hours more work that lays ahead.

I was in a tizzy, and David took care of everything in an efficient and kind and caring manner. I…read morewas so relieved I hugged him! I cannot recommend Perfection PC enough, especially if all the computer people are as good as David! Thank you so much!!!!!!!! Lin

I'm going to use this guy to retrieve the hard drive from my old Mac computer as soon as I can…read moreraise the cash. Computer work is always expensive so I'm not sure when the work will happen. I might even consider getting it repaired provided it isn't crazy to do.

Glad I looked beyond the usual choices for computer repair. Dennis was able to diagnose the problem…read morequickly and got my new laptop set up the same day. Friendly, knowledgeable, communicative - great combination! His services are affordable and I suspect that is why he has so many loyal customers. Will call him again if I need computer help.

This is written based upon MY experience and was not solicited by anyone…read more I have a Brother home computer inkjet printer (Model MFC-J995DW, now discontinued by Brother). Two weeks ago, I replaced the ink cartridges, using knock-offs because Brother's pricing is exorbitant (for me). At about the same time, the printer began acting erratically, including horrible printing and then stopping altogether due to a message stating paper jam. I followed ALL the steps stated by Brother for "clearing the jam." Without any exaggeration, I followed those steps precisely not fewer than 20 times spread over 2 days, and tried all several other things such as cleaning nozzles, cleaning rollers, unplugging, uninstalling/reinstalling drivers, etc., while frustration built. There was NO paper jam of any type, no staples, no paper clips, NO HELP FROM BROTHER (other than to send me the steps, again). I had been to Modern Office Equipment a few years ago with another printer, which they fixed, so finally took this one to them (now partnered with Royal Business Systems, Inc., located at 2717 N. Hogan St., Spokane 99207). Within 24 hours, they diagnosed my printer, found the issues (clogged nozzles, DUST on control tape which INDICATED a paper jam!) and cured the patient (100% operability), and for an incredibly fair and unexpected price! And honey on my biscuit, the two folks with whom I interacted (Reception/Intake AND the Tech) were as nice and pleasant as anyone I ever met. Today was a diamond.

We brought in a printer that had quit working, and asked them to call us before doing anything…read morewith a quote. When we didn't hear from them, we called, and were told the printer cartridge had frozen up, and it needed to be cleaned. Simple enough; we told them to go ahead and do it. They called later, and told us the bill was $90. $90?!?! We could have bought a new printer for that! We were billed for one hour of work. I didn't know people who cleaned printers made $90 an hour. Ridiculous. We will never go back, which is unfortunate, since we had plenty of business to throw their way. My advice? STAY AWAY! THEY WILL RIP YOU OFF!!!

Loved the experience. Pat was kind and understanding. he was able to get me 1-2 more years with my…read moreMacbook computer, even though it's at its end of life. The service was professional and only a week and a half's wait to get the parts in and repair the fried screen. He also gave me lots of alternative possibilities and recommended a way to save my data. Not only that, but it's easy to find, great parking, and service is immediate. Highly recommend

Pat was awesome. Found him on yelp and saw he had good reviews so I decided to take my ipad with a…read morebroken screen in. He saw the screen and immediately gave me the price for a new one as well as if the lcd needed to be replaced. After leaving it with him he was done within 24hrs! Very fast, efficient, and fair pricing for sure.

Researched the part I needed for water heater. Called to see if they had in stock. Was told "I…read morethink this will work, I don't have a picture to look at". Drove in to compare the parts together. They matched. Went to pay and was told that will be $188.00. Just about lost my mind. I expect a mark up for convenience. Not Robbery! Rude, unfriendly and Robbers! Definitely Not Pillers of our community. I ordered the part from the factory $32.00. Next day shipping FedEx $16.00. Delivery to my door $51.00. I am in a customer service business. I will be sure to tell everyone I meet to stay away from Midway Parts.

They had my part and service was good. They also had alot of freedom signs hanging but nothing…read morehomophpbic or racist that I saw. So if you're a snowflake liberal pussy you prolly shouldn't shop here. The signs will cause you to call your therapist and run to your safe place.