Cole is the reason we keep our warranty program going. Last December we had a multiple complicated…read moreissues and Cole was 1 of 3 techs, trips to store, who stood out as the one who got us straightened out. Yesterday I made 2 appt for 2 separate issues. He had me in and out before 1st session was up. He is very knowledgeable about latest advances, answer questions in a way I get it and don't feel les than intelligent. His patient and pleasant approach works for me. Very happy with Cole's ability to help each time

Better customer service from their manager. He was rude and not helpful. I will not go there again…read more Bought a used IPhone 14 but didn't jive with Verizon prepaid so took 7 days to get working. Tried to return to Coeur d'Alene Best Buy and manager so rude and wouldn't take phone back. Day after I got it working went out of town to Lincoln City, OR and couldn't do Google Maps or any searches most of the trip whereas, with my old SE phone had no issues. Plus my husbands older IPhone did fine on trip and he's on same Verizon account. No Best Buys in Lincoln City so couldn't return phone within 14 day timeline. My sister was going to buy a new phone but said no way after seeing what I went through here. Manager has terrible customer service and lost at least 7 customers and counting.

Very knowledgeable and friendly! My upgraded system is operating better than when new! They can…read moreoffer remote assistance when needed. Such a wonderful experience for a change and resonable! What's not to like? We will be bringing another computer this week.

Amazing service with no attempt at sales and showing genuine interest in the customer and their…read moreneeds and being non-judgemental at the same time

Kendric, was great would highly recommend him, showed up on time on a sunday morning! did the job…read morequick, in about an little over an hour. explained everything to me and his fee is very reasonable, I have used other companys before for computer work and none of them offer customer service as well as kendric does.

From the owner: Got an oddly specific problem and don't know who to ask? Need a device that is low maintenance and…read more"Future-Proof"? Want to solve all of your Computer problems in one go, the first time? Call the Enthusiast. I build Full Custom Workstations, Repair and Design Laptops, Desktops, and consoles, Recover Deleted Data, not only cure and save devices after a Viral attack, but prevent them outright. by empowering my customers with the knowledge to understand what is actually happening under the hood, I hope to bring stability to the redundant trials and errors experienced every day by everyone. "an ounce of prevention is worth a pound of cure"

We had a scheduled phone consultation between 2:00-4:00pm to discuss our computer issues. We never…read morereceived a call or even an explanation. What a waste of time. Not very professional.

Compared to my dad, I'm actually very techy, but in reality I lack in that area. I know just enough…read moreto get by and maybe a little extra. This company was able to help me fix a simple issue. Reasonably priced and now my computer is working well and fast. Thank you.

I was very impressed with this store on Cranfield in Hayden/CDA Idaho. I was asked if I needed help…read moreby a nice person and was directed to the photo department. A very helpful, efficient, knowledgeable lady named Kris printed my large print off for me while I waited and it was perfectly done, fast and affordable. I will be back. Thank You!

Went to office max/depot to take my Toshiba lap Top in…read morebecause it was over heating and shutting off when I play World of Tanks. Well I gave it to Chris and said he would have to charge $15.00 if he blows it out with canned compressed air. I said okay , he also checked out the bios and did some updates. He blew out the heat sink and fans. After he did that my computer is now like new. Good Job.

Evan did a terrific job fixing my new computer and he did it the SAME DAY I blew it up! I had…read moreuploaded an apparently incompatible program from an old CD. Windows 11 and/or the computer not only rejected it but totally locked me and everybody else out. The operating system had to be scrubbed and a new OS installed. Evan had it done unbelievably fast and at a reasonable price. Other shops wouldn't even look at the machine for weeks. Highly recommended!

Evan is amazing! I was building my first PC and ran into some issues. I called him on a Sunday and…read morebrought it into him that day and he had it diagnosed and multiple solutions available to me by the evening. My computer had a bad part and he loaned me a replacement till I could get the new one sent to me. Definitely made me feel valued as a customer and I'll be bringing every pc or issue I have to him! He does good fast work and is very reasonable with his prices and goes above and beyond for his clients.

Matt got me in on the day I called and after an analysis of the problem guided me to purchase of a…read morenew computer through Costco. He quickly researched what was available, compared prices, and recommended the model to purchase. Then he had his hard drive recovery program run about 72 hours to rescue my business data from the failed drive (whew; what a relief.) His fee was, I thought, extremely reasonable. [Note: F1ForHelp] does not accept payment with credit/debit cards, so bring cash or your checkbook (I had to find mine.)] I can, without reservation, recommend Matt's service at F1 For Help. Bruce M Rathdrum P.S. I do not know whether or not he works on Mac systems.

F1 for help is a good, friendly reliable place to do business. I had a nasty hard drive crash and…read morewas in danger of losing valuable data. Joe recovered that data, replaced the drive and had things running right in a couple of days at a reasonable cost. I would do business there again if I run into any serious problems. He also helps people trying to learn Linux. A local Linux Users group meets in his workplace on some Saturdays.