I went for a cleaning, a filling and a crown. The first two services went well, and the people are nice. My crown does not fit properly. They tried. However the billing was done incorrectly and I was overcharged for things that were in fact covered by insurance. I found this out after looking at my statements from the ins provider and many phone calls. After months of back&forth with my insurance company I was sent a check to reimburse me for the overcharges. It was substantial, over 500 but under 1000. Okay dentists but not a trustworthy business. Beware if you have insurance to know what is covered and not before paying them. read more

I highly recommend just Dentist over anyone else in this area. I'm a very nervous patient and they were very sweet and nice helpful and gave me whatever I needed to to relax. The front office is wonderful and helpful... Mary is a gem also if you want your teeth clean well, ask for Vasili ... He does a great job and really knows what he's doing. read more

Do NOT trust this dentist! We had a detailed treatment plan itemizing out each billable item and the patient out of pocket. The office noted that a deep cleaning would not be covered by insurance until November (it's currently April) so we agreed to wait until then. When my husband went in for what was on the treatment plan the office asked if he wanted the deep cleaning done right away and said since it wasn't covered by insurance they could discount the out of pocket amount. They then quoted him a price twice as much as what they said during the previous visit.. They did not remind him that it would be covered later in the year. That was not what had been agreed to in advance and noted on the record. When I challenged their office manager on that and said we didn't want to be taken advantage of, she got upset and chastised me for daring to question her integrity. She argued about that without letting it go instead of why I felt that way in the first place. The office does not provide any itemized receipts so when I called her back just to ask for a receipt to be mailed to us to avoid further conflict, she on her own decided once again to berate me for daring to question her during the earlier call. She escalated, we argued, she just wouldn't drop it, and all I could do is hang up. She never did send me the itemized receipt. No one paying for a service should be treated the way that woman treated me on the phone. Twice. If she can't handle criticism or an unhappy patient then she should stay off the phone. Try another dentist. This one isn't worth the hassle. Let's not even talk about the fact that I've never seen a dentist who didn't offer eye protection during treatment so be ready for tooth drill dust and water to get all over your face, and not to mention getting your mouth, tongue and cheek burned due to improper placement of the light used during cavity fills or the uncomfortable sharp edges you can feel after the work is done. read more

STAY AWAY! The worst experience I've ever had at a dental office. The receptionist, Jessica, truly knows how to make a dental visit as miserable as a funeral. She literally told me that if I don't like it, I could leave in the first two minutes I was there. The dentist assessed one beginning of a cavity, the dental hygienist said there are two full cavities and optional laser cleaning, Jessica the expert claimed that the laser was not an option but am must, which of course was not covered by my insurance. This is typical of LA dentists, no shock there, but keep your resentment to yourself, and don't make your bizarre pricing practices so obvious. It's embarrassing. read more

I had actually posted a favorable review for this office at one point. Unfortunately, they turned out to be quite dishonest with their services and billing practices later on. High turnover of dentists which is always a bad sign. I recommend you avoid this business for your dental care needs. read more

Excel is good for cleanings, otherwise take caution. As others seem to be saying the admin staff here is lovely. This office has also given me thorough cleanings at very fair prices when I was paying out of pocket. But recently I found myself requiring a root canal. Dr. Deronian advised me that I would need the procedure followed by either a crown or a veneer, depending on how much of my real tooth she'd be able to save. I was pretty devastated that I'd be losing one of my natural front teeth. Turns out I had another option, which no one at Excel ever mentioned to me. There are microentodontic specialists out there who do root canals using microscopic technology, and in cases like mine the natural tooth can be preserved. I ended up going to the office of Dr. Obidashian in Glendale. The procedure was next to painless, and I still have my real tooth! I'm beyond relieved, but I deeply resent that Dr. Deronian would have let me go through with losing my tooth unnecessarily. She absolutely talked about this as my one and only option, and I almost let her proceed! At best, Dr. Deronian is uninformed about the options patients have when it comes to dental surgery. At worst, she deceives patients so that they won't go elsewhere for treatment. The latter seems like a much more likely story. A third possibility is that Dr. Deronian assumed I couldn't afford the procedure I got, which is of course no excuse. Is that the trade-off for the accessible prices offered at Excel? The assumption that every patient will unquestioningly accept substandard care? Grim. For-profit health/dental care is truly the nightmare we all live in. Do your research, and be careful out there. read more

I actually had tears of gratitude today. I never thought I'd write a glowing review for a dentist's office. I've had some traumatic experiences in the past, along with the fact that I have super sensitive teeth, and so I have to take Xanax just to get a routine cleaning. I really try to take the best care of my teeth, brush carefully, never forget to floss, stay away from excess sugar, etc. Dr. Deronian recommended a deeper cleaning with scaling below the gums. She thoroughly explained and showed me why it would be important to my current oral health situation, but kindly offered a regular cleaning as an option if that's what I wanted. It makes sense to me to do something to take preventive care of my teeth now, or decline and see what worse problems await my condition. My family has a history of oral health issues, and I'm watching my mom deal with extreme periodontal disease, so if I have the option to take better care of my oral health, then I will. I was so scared about the potential pain of this kind of cleaning, given my sensitivity. Dr. Deronian was so kind and gentle, she really cared and took the time to make sure I was very comfortable throughout. And I can't believe it, but I actually was (and my request of many little shots of novicaine helped) The entire staff was so nice, comforting, and helpful, from the dental assistant to Susan at the front desk. Thank you all so much for helping relieve my anxiety! read more

2 stars ONLY because I love receptionist Lucy! She is super sweet and accommodating and helped me with best case scenario for an insurance issue. I don't, however, feel comfortable returning after a few very bad experiences. Only describing the WORST one here. The day before my final crown placement, my temps (2 crowns next to each other) fell off. When I went for the final crown placement the next day, I asked the hygienist if he was going to do anything to disinfect the area before placing the crown because it had been exposed for an entire day. He said no and proceeded to barely rinse it and blow some air on it lol. I did NOT feel good about that whatsoever. When the dr cemented the crowns she pushed and prodded them into my gums so hard that it did not feel right at all. She said she had some trouble because in the day without the temps, my gums had "grown" to protect the area. Afterward she adjusted the bite multiple times because it was too high. After doing the bite test for like the 5th time, she was CLEARLY so annoyed that she wasn't done with me yet that she even threw her head to the ceiling and deep exhaled. It was incredibly unprofessional and I was so shocked at her very apparent attitude. Not sure if their lack of professionalism directly contributed to this, but I've had to have $5k of dental work in the 3 weeks since then (and around $3k to come). I (still) have a major infection and am told BOTH CROWNS need to be redone. Of course any number of things can cause these infections, but who is to say that the hygienist's seemingly insufficient cleaning/prep of the teeth OR the trauma caused by how rough the dentist was with me weren't causes ‍ Didn't even bother calling them to update them because I don't trust them to remedy the issues. read more

Avoid! Excel Dental are liars and cheats. I will be reporting them next to the Better Business Bureau and flagging as a fraudulent service provider with both my Company and Insurance. I was there in April 2019 for a cleaning and check-up. They said I needed dental work that I absolutely did not need (my new dentist confirmed). Demanded I pay cash for a cleaning that should have been 100% covered by my insurance - over $320 - which I paid in full. And now Excel are trying to collect another $300+ for phantom services they did not provide. When I called to try to resolve civilly, they were arrogant and threatened to send me to collections. So be it. I should have trusted the other yelp reviews below. Excel Dental is a rip-off and sham. read more

Walking in for the first time to Susan's smile at the front desk, I was still pretty nervous. My dentist of 30 years finally retired, so I needed to find another. I had some major root canal work on a crown that failed. had to have a tooth extracted. Esmerelda was a dream come true. Very professional, and personable at the same time. Dr Goldstein came through the door and I knew I was in good hands. Got that tooth out in no time at all, and we are moving toward resolution. I am thrilled with this dental facility, and being close to the house is the best. If you need dental work (and who doesn't?) do not put it off. You will not be disappointed with the office and staff here at Excel. read more

Staff is super helpful. Karina did an amazing job with whitening my teeth via Zoom. She is kind and gentle so it wasn't a painful experience. Lucy does a great job coordinate everything. I've been coming here for years and always have great care and a positive experience. read more

Writing an updated review and taking out another star since the deadline for this clinic to reimburse me was last Friday, April 6, and I haven't received anything, not even a phone call to follow up on the status of this. Definitely not recommending it, since this action says a lot about them, and not in a positive way. Stay away if you can. read more

I am usually seen by the dental hygienist for my cleaning but this time I had an assistant do the polish and the scraping before the hygienist. She spent time polishing my teeth and scraping which was fine. All was fine until she told the hygienist that I had a lot of scraping and that it appeared that I didn't floss. She emphasized the a lot and I thought that was a little unprofessional. The hygienist said, "it's okay, I've seen a lot worse." Mind you, I JUST ATE about a half hour before and didn't brush my teeth because I was going for a dental cleaning!!! But then proceeded to give me the rest of my appointment which was thorough and nice. The staff here are very nice usually but I left feeling dirty like I did something wrong to the assistant. Otherwise no complaints; this is a good dental office. They are very clean, professional, nice people, on time and thorough. Parking yes Clean yes Nice staff yes New technology yes On time and courteous yes Availability yes very good. read more

First and foremost, the staff here is wonderful. Such an important factor. Going to the dentist is always a little more than nerve-wracking for me financially and physically but Susan at the front desk was of the utmost help in relieving all of the panic and helping me figure out my best options. Dr. Sarah Goldstein is fantastic and you can tell really has a passion for what she does and really puts you at ease when she gets down to work. Esmerelda and Gary are amazing at what they do and each one of them put in 100%. Can't recommend enough. read more

I discovered Excel after enrolling in the Delta Dental insurance package offered through Covered California. This is one of the few providers in Atwater Village that honors Delta's meager discount on cleanings and mandatory procedures. So the story goes. The office has a few quirks, but is faultlessly clean and well-maintained. The dental stations don't have rinsing faucets, so you occasionally need to wash out your mouth in the hallway toilet. They do feature televisions, however, with over-the-air HD broadcasts of Armenian and Korean programs for the discerning viewer. Dr. Goldstein and her staff are remarkably friendly and loquacious. I was warmly welcomed on my first visit, even as the charges for my deep cleaning and cosmetic crowns added up. Goldstein is a no-nonsense dentist, but she doesn't shame or humiliate her patients for inadequate flossing. She just digs right in. For those concerned about price, Excel accepts Care Credit--a high interest Synchrony credit line for dental, vision and other health expenses. I signed up for it on the spot, possibly to my detriment, but received a 0% rate for the first twelve payments. What else could I do? I find dental hygiene prosaic and cringe at the costs. Yet, on the other hand, I pray nightly to enjoy firm gums and intact teeth in my catatonic years. The next time something chips, splits or decays along my jawline, you'll know where to find me. read more

THE WORST! 1. All they want is your money: Be sure to check with your health insurance before agreeing to any costly procedure. And make sure that you haggle because their prices are like at a bazaar. They will not inform you what is actually covered but they will try to sell you the most expensive procedure and act as if you "need" that. I was told that I need an Onlay that usually costs $900 but they can do it for $700. After I called my insurance where I was told that there is also a cheaper option, I confronted them and they offered to do the Onlay for $300. What a price difference from $900! 2. Take another person with you to support you: I went there because of a broken molar filling. They recommended the Onlay which I agreed to and then put in a temporary filling. But when I went there it turned out that the technician had accidentally used a permanent filling that had bonded with my tooth. Somehow the dentist made the Onlay fit and then they made me make a decision if I want a crown or Onlay right there on the spot. I was totally overwhelmed and they made me feel like I had done something wrong. I wish I had had someone with me to help me make a choice. The dentist did not give me any advice or expertise and I chose to have the Onlay put in because that's what we had planned. She put the Onlay inand my bite was totally off and I told her repeatedly and she kept grinding it down and after about 10 readjustments of my bite it was still off but she just got up and left. In the end they made me sign some form stating that I am ok with my tooth. I'm not a dentist or an expert, I can't say what's right or not, but my back molar is completely flat, I have a hard time breaking any kind of food down and my bite is completely off, I cannot have both sides of molars touch. This experience has lessened the quality of my life and enjoyment of food. Please vote with your dollar and do not support people who treat human beings as ignorant cash cows. I'm not OK with my tooth and my boyfriend and I will never go there again. PS. They talked my boyfriend into making me take down this review so he could still get treatment. I don't think it's fair to other potential patients, so I am putting it back up. read more

I have been here a number of times and have never had an issue. The staff are very nice and welcoming. I was nervous about having a tooth removed but Dr. Cadavia was very comforting. I recently had a cleaning done and it went smooth. My teeth feel so much cleaner and like whiter. I am pleased with everything, the staff, the location, everything is perfect. read more

Dr. Kirschner is an excellent dentist, not only is he great but he is friendly as well. He is constantly asking if you are ok or if something hurts during any cleaning. The staff are also very nice! I would definitely recommend others to come. This is my favorite dentist so far read more

I have been coming here for years and I have to say its one of the best dental places I have been, easy in and out and if you need clarification on anything the staff and dentists are well educated read more

Don't know if they're good or not. I have a broken tooth, and a week ago I booked my first appointment for today at 11:30. Yesterday at 4:30, they called and cancelled my appointment. Said "the dentist just called and said won't be in tomorrow". Because of my work schedule I'd have to wait another week. Again, don't know if they're any good or not. But bad first impression. Found someone else. read more

I've been really happy with this dental office! I went in for a routine cleaning about a month ago, and have been back several times since to have some cavities taken care of. Each time was very pleasant (well, as pleasant as a trip to the dentist can be) -- all the staff members are super friendly, approachable, and easy to talk to. The office manager and other dental assistant are really great -- both were kind as well as knowledgeable and helpful. Dr. Skoulas was meticulous and thorough -- she never rushed through the work to get to the next patient, and was instead really careful to make sure it looked and felt right before finishing. After some initial work revealed one of my cavities was much deeper than the x-ray showed, she thought that it might require an emergency root canal, depending on how it felt the following day. They encouraged me to call them if I felt any pain, but it was fine! They called me the next day (a Saturday) to check up on my all the same. She also fixed a filling I had done about 10 years ago on one of my front teeth, and it looks better than ever! What I appreciate most about this office is how attentive the staff are to their patients -- they're really good at explaining things as they go, showing you the x-rays and charts, and asking your opinion. Sometimes dentists (or other health professionals) kinda talk over your head and don't include you in what they're doing. It's great to find a dentist office that truly cares about the patient's well-being, comfort, and preferences. They even have Netflix and Pandora for you to choose from while you have work done! read more

I will start off by saying that I am really happy with my dental work and I think that Doctor Robin is a very good dentist, with great attention to detail, and I will likely continue to come back here for dental work, though I'm not entirely sure. I had some inlays done and they turned out great, and I have very little pain. The staff is also really nice and super friendly. I was only going to take off one star for this, but after my last few appointments I decided to take off two. The biggest problem with Excel Dental is that they do not schedule your appointments with any consideration for your time. I think they must overbook to try and squeeze in more patients but it makes the wait time absolutely ridiculous. My first appointment was supposed to be a cleaning, it took almost 30 minutes before I left the lobby, then another 45 minutes for the technician to take my x-rays (I also wasn't a new patient so there were even less x rays to take), then the dentist came in, and said he could do one of my fillings because he had an opening in his schedule. Well he then went to go work on another patient, finally got to me, did the filling. Then he rushed through the cleaning and I think I was there for over 3 and a half hours. My last appointment was just to place in a few inlays and it also took about two hours. Again, absurd wait time before I was even taken inside and similar experience where the dentist kept bouncing between rooms and leaving me for long stretches of times. When I left, someone else was complaining that their appointment was supposed to start 45 minuets ago. One other time I came in the dentist was out to lunch during the first 30 minutes of my appointment. TLDR; good dental work but absurd wait times. read more

This office has different dentist all the time they come n go . So I don't recommend this office at all !

I love Excel Dental. This is my first Yelp review ever, and it may be my only one ever, as I signed up just to review Excel! When I got married I got dental insurance for the first time in 8 years, my husband sent me directly to Excel because he'd loved his experience there getting a cleaning and a few fillings. I knew I would need MUCH more work done, and our dental insurance isn't the greatest, so I was wary of having to spend a fortune/ getting conned into spending more than I'd need to/ not knowing what to spend money on and what not to/ etc., especially considering the last dentist I'd gotten an exam from said I had about $12,000 of work required to get my teeth into decent shape. And then there was Vas... I hope I spelled his name right! He is always manning the desk and acting as a liason between the patient, the amazing and thorough doctor, and the insurance-jerks. He's worked with me over the last few months on maximizing my insurance coverage to get me the most dental work I can for my messed up (I mean really messed up) mouth. He's cut my costs by providing me discounts where he can, probably because I've gotten so much work done there. He's also referred me to wonderful specialists to have broken teeth extracted, and squeezed me in when a root-canal guru was doing a guest spot at their office. I've only spent about $600 out of pocket and I've been in there office nearly once a week for three months, getting intensive procedures done (a deep cleaning, multiple extractions, a tricky root canal, multiple fillings including some requiring onlays, etc.) After the New Year my insurance coverage is replenished, and I'm spending all of it at Excel Dental and with the other amazing specialists they've referred me to! And p.s.- I take my elderly father-in-law here as well. He has dementia and he hates brushing his teeth and capital h HATES the dentist. They are kind and gentle with him, as they endure his repeated (and repeated) jokes and his exaggerated groans while in the chair. These people are saints. The end. read more

I have to go back and get my inlay, but so far? I've been really pleased with this dental office. They have been honest and available for every single step. I got the feeling they were fleecing me, offering an inlay vs. a crown, but I did some research while I was in the office (Smartphone! Yay!) and it didn't look like they were. Yeah, maybe they make more off of an inlay/onlay instead of a crown, but it saves the structure of my tooth. The entire time I was in the chair, the dentist was focused and thoughtful. She made sure the decay was gone - really made sure - and even showed me how deep the cavity went. BUT, never once did she make me feel nervous. (She did say to watch in case I need a root canal, which is a little scary, but she didn't make it sound like the end of days). I'll try to remember a follow up, but I'm pretty happy with what I've seen so far. read more

This was my first experience with Excel Dental and I was happily surprised (I do what I can to avoid going to the dentist). The staff here are friendly and professional, and the doctor did everything she could to put me at ease and make the procedure as pleasant as possible. I'll definitely be coming back. read more

I don't know where to begin!! A++ Wisdom Extractions, Crowns, and Fillings! This is such an amazing dental office. I am new to California (been here for about a year now), and I didn't really know anyone. I found this dentist through a fellow yoga class member. The doctors are patient with you and very informative. The office staff, and office manager (Vasili), are by far the best dental staff I have ever met! I have gone to my share of bad dentist in LA before I found Excel Dental Care, and let me tell you that really are the best. What makes them the best is how well they treat you and how honest they are with you. They aren't trying to sell you products the minute you sit down in the chair, and they are wiling to work with your payment options and busy schedules. I have done tons of research on finding a good, qualified dentist in Los Angleles, after my last dentist caused me more problems than actually healing. I have searched Dental records on Better Business Bureau as well as looked up on-line each dentist certifications before I go to them, and checked reviews on yelp. If you are very skeptical about dentist and need someone you can trust please come to this office, and they will help you feel welcomed and calm your nerves. I have been a patient for more than 3 months now and this dentist office has been instrumental in orchestrating my new outlook on dentist and dental health. I had my wisdom teeth pulled yesterday (12.28.11) by Dr. Amir Karic. Dr. Karic was so gentle and I have very difficult teeth. I didn't feel any pain, only pressure. I only felt pain today, and it was very light. I have to go back to get two more extracted next month, and I am quite excited to know he will be doing this procedure. I work downtown, and can't drive, so I have to take the bus everywhere, and Dr. Karic saw me at 6:30pm to do my extractions. The entire staff at Excel Dental Care are willing to go above and beyond to get you the care you need, and to fit your needs. I also have come here to get fillings, a crown, and basically find a new dentist. My new dentist is Dr. Zarmine Manoel. She saw all my previous work done by another dentist in LA and didn't make me feel bad about it, and she didn't insult the previous dentist work either, she is a very classy lady! (I was very impressed by that). She informed me of the things that needed to be fixed, and what my options for by cost and durability. Almost every appointment I have had has been late in the evening to accommodate my busy schedule and driving disability. I really trust Excel Dental Care, for they aren't just a dental office, they are like family. They treat you with respect, and Vasili, the office manager, deals with my pestering mobile text messages about every procedure and dental questions that come across my mind. He doesn't make me feel like I am inconveniencing him, and he always finds the time to answer my text, even on the weekend. If you are looking for a new dentist, Excel Dental Care is the place for you if you want great care, with honest Doctors who have your health as their best interest, and not their wallet. (Like the majority of Dentist in LA) I live all the way in South Bay, and I will take a bus ride for almost 2 hours to get to Excel Dental. Never allow the convenience of an office to dictate your health care. I made that mistake twice, and chose an office really close to my work, and home, and I am still dealing with the repercussions from those decisions. You only get one set of teeth, so I would suggest going to a place who will pamper them and treat them right. For viewers who read this review, I would suggest always looking up your dentist office, and your dentist on-line to see if they are operating with all the necessary certifications, and to see if they have any Better Business Bureau complaints about their work ethics/procedures. http://www.la.bbb.org/Home.aspx (the link to search doctors, and businesses in Los Angeles for complaints) I already looked up Excel Dental Care, and they had no complaints and in LA, (it is sad to say, that is rare) Most dentist office in LA have complaints on them or have been cited for unethical dental care/procedures. I trust this dentist office, and will gladly tell my coworkers and friends I have made at church to come here if they need a dentist. Be Bless! read more

Like a lot of people, I'm not exactly overjoyed about going to the dentist. (Blame it on the insane amount of cavities I had as a kid.) Excel is kinda special, though: there's a real family atmosphere here and every time I walk in, I actually feel calm. I know I'm in good hands here. It's clear that everyone, from the doctors to the support staff really cares about your dental health and that creates a really supportive, positive atmosphere. I want to give a special shout out to Vasily (spelling? can't remember, sorry), who took the time to discuss my issues with teeth staining and gum health and make helpful suggestions apart from the "you should floss more" that I've gotten at other dental offices. (Yes, I floss regularly.) It's great to feel that people care about YOU specifically and not just getting on to the next appointment. read more

Very friendly and professional dentists, hygienists and office. Clean and comfortable facilities and parking!

I am what the French call le terrible at the dentist. The fact that they can deal with me and not "accidentally" overdose me with numbing meds is incredible in of itself. They also have Netflix here which allows me to watch Family Guy and awesome Disney movies like The Emperors New Groove while they go to town on me. Dr. Elsa and Gary are obvious perfectionists that take pride in their work, which is very refreshing to see as many dentists seem to hate their lives. They have a great supporting staff too (shout-outs to Esmerelda, Vas, and Mia) to help you understand everything. I did my research before coming here. You can stop looking too and just go here. P.S. I've felt more pain paying my happy hour bill than the root canal I got done here. read more

I had an extremely positive experience at Excel! I've needed a lot of work done in the past, so going to the dentist naturally stirs up some anxiety in me. The office staff and dental hygienists are incredibly nice and make you feel at ease. I even got to have my choice of Netflix to watch while my teeth were cleaned! In about an hour an a half, I had full x-rays taken, my teeth cleaned, and 3 small cavities filled. The cavities themselves took less than 40 minutes, and after the anesthetic wore off, I was left with absolutely no pain or discomfort whatsoever. Upon leaving, the staff was very helpful in explaining follow up work that needs attending to, and offered to contact my insurance company to see how much they would be willing to cover. I will definitely be returning! read more

I haven't had any issues with the dentists at this location, but more than once, I made an appointment, confirmed the appointment, and then showed up to a nonexistent or cancelled appointment. They took no responsibility for what turned out to be a significant inconvenience each time. There are lots of dentists. You can do better. read more

This review is way overdue. I was in and out of EXCEL for various work from November 2017 to January of this year. 3 months of dental work sounds like a nightmare, and is uncomfortable by default. But what I had expected to be a nightmare, had turned out to be a welcomed resolve, running smooth along the way, no matter what obstacles came up (my tooth was a mess & insurance issues ensued). I truly believe this was due to the staff at EXCEL, for various reasons I'll detail below. FIRST: Suzanne at the front desk was a dream. She was accommodating, comforting, and paid careful attention to make sure I was comfortable and happy with every appointment. Even when I had an issue with an outside dental office that I went to for my root canal, she helped me resolve it with the other office. An effort that was out of her job description and that most would not make, from my past experiences. I actually looked forward to going there because of her and the rest of the staff. She and the staff care in a way that is unique and so appreciated. SECOND: I never once felt pushed to do anything I didn't want or need. Reading the other reviews that suggest this surprise me, because that is the opposite of my experience. THIRD: They always returned my calls immediately and were thorough in their follow up and communications. FOURTH: I am extremely sensitive and was prone to pain more than others, and they showed patience and care throughout my pain management. I felt taken care of, as if they were performing the work on their family. LASTLY: I had payment issues that were unexpected towards the end, and they were EXTREMELY patient as I resolved them with my insurance...so understanding while I situated my payments and never pushy. I kept communication with them as I resolved the issue with my provider, which took a month or so. They were verbally thankful to me for my communication with them as I resolved it. My insurance was causing a delay in payment to them, and they were thanking ME throughout the way...I would've expected them to be annoyed and they were the opposite. They were so helpful along the way. Talking to my insurance trying to help me resolve the issue. Again, something not in their responsibility. They always went above and beyond and remained helpful and patient. I can go on but the details are endless. I suggest this office to all of my friends looking to have dental work done. Thank you to the staff for your care, patience and warmth throughout this process. AND THANK YOU SUZANNE!!! read more

I went to see Dr. Sarah today after seeing two dentists in LA and one in NYC. I was so over being in a dentist's chair (to say the least) and was hoping that the 4th time would be the charm. My worries were put to rest when the doctor was able to diagnose the problem with a back molar and also fit a pre-molar for a crown. The staff were all very nice and Susan at the front desk worked with me to make sure I was getting the best price, since I am a student with no insurance. Everyone at Excel Dental is professional and they have very reasonable prices compared to other practices in LA. I felt like my teeth were finally in the right hands. I highly recommend! read more

Very client-centered customer service here. The staff aim to please their customers. Very relaxing. It's like a small massage parlor for.. your gums. I am pleased to recommend this dental office to any of my family members and friends. I look forward to my next visit. read more

Truly a great experience. Not only are the doctors warm and welcoming but also incredibly thorough and professional. Susan, the office manager, is excellent at recommending the best options for your dental care without totally breaking your wallet. I've never had a better experience with any other dentist. I've already recommended Excel to several friends! read more

Five strikes here for me, unfortunately. 1. My filling fell out. 2. My wife had a filling done, and they talked her into the $1000 version instead of the one covered by insurance. 3. They wanted to do a $250 hydro cleaning, not covered by insurance. I bought the sink attachment on Amazon for under $20. 4. They shaved down my wife's tooth and said they would finish later. She left in tears. 5. Now, I need a root canal because they failed to remove all the cavity before they capped it two years ago. Luckily, they no longer take my insurance so I was forced to find someone else. Hopefully things get straightened out there. It's difficult to find a good dentist who won't push the up sell. read more

I LOVE Excel Dental. The dentists are amazing, especially Dr. Goldstein. The staff is so kind and professional. I am the biggest baby when it comes to the dentist but thanks to everyone there, I don't dread it. I feel lucky to have found them after having unpleasant experiences with three dentists. I can't recommend them enough and won't consider going anywhere else. read more

Tried this dentist out because of all the stars on Yelp- makes me wonder now. I came in March 2018 for initial visit and cleaning. ( was my 6 months cleaning but trying a different place). The staff are very friendly and sweet. The dentist, she was nice too- but her attitude seemed to change when I declined to pay extra for "irrigation" and "mouth guard" ( this mouth guard thing is getting old). Every dentist I have been to usually do your cleaning, polish your teeth and give you a little bit of Scope so you smell good :)- not here. This is what they call "irrigation" for $200 and they make sure to "scare" you of infection because of having a deep cleaning., $450 for mouth guard- $700 for inlay (even though the one I have is good- I went to see another dentist for second opinion) not including "mediation" or "irrigation". by the way - it was not a deep cleaning. I've had them before and usually the dentist at other places, do the deep cleaning on each side on different days, because it is a "deep" cleaning. And the other dental places would tell me about extra such as medication just in case- but it was like $30 per side- plus free Scope and a place to rinse! Once the dentist was done "cleaning" she just said "done" and walked away- she was nicer before I declined the extra stuff. I was shocked. Another factor- I don't know if they don't get the messages or if they "pretend" not to. I called before to confirm my appointment- left 2 messages- nothing. I was going back but after reading other peoples experiences, and I realized that I was not being pity, I canceled my follow ups to go back to my old dentist- a little farther but worth it. I called 2 times again and left messages. They called me 2 separate times and left messages confirming the appointment I had called to cancel. I'm confused. "Discount plan" - I don't have a discount plan. It's not a PPO where you can suck as much money out as you can, it is an HMO, but not a discount plan. If that was the case- why charge the "discount plan" and submit claims to get paid? Discount plans usually are given to you at the time of service and then you pay up front. HMOs- usually you don't pay and then they submit claims as part of their job- not a "courtesy" for their clients. They signed a contract with the HMO thus these details are their responsibility , not the patients- I guess as long as you don't have a "discount plan" ;) Anyways- review your benefits, ask lots of questions, call your insurance and verify. 2 stars because it is upsetting how nice they are but how leech-ful they truly are. read more

The hidden gem at Excel Dental Care is that they have their own lab with means you are in the capable hands of Gary. Unlike other Dentist offices which have to send your "impressions" to a dental lab and wait for the denture to return, Gary makes the dentures and he can often adjust the denture or partial on the spot. This is a major advantage, as all my fellow denture wearer's know. I enjoyed my visits, from Vas at the front desk, of course Gary himself and the friendly team. 1/2 star deducted (if I could) for parking on Wed and Fri 8-11am as there seems to be no parking except around Garden or Edenhurst. LA Care -Medical Program is not accepted here. read more