A great dentist who knows what he is doing. Very sensitive to the needs of patients. He explains…read morewhat he is going to do. Wonderful personality. Couldn't ask for a better Dentist!

Caring and knowledgeable. He is personable, and tries be very available…read more The assistant is organized, kind and patient.

Had a good check up. One little correction to be made which was done a few weeks after initial…read morevisit. Dr. Luke explained what he was going to do and the entire procedure was over in a matter of minutes. Good as new...and as I told him as my grandson say "Easy Peasy". Thank you Dr. Luke

Front desk staff and hygienists are phenomenal but I am starting to feel this practice is getting…read moregreedy. My insurance changed bcos I was laid off due to COVID. So I called and asked if my new insurance would be accepted and they said it would be. Then I got a bill for $125 for the cleaning as that aspect wasn't covered by my insurance. Well, I requested a discount and no they wouldn't give me one. Secondly my son had a cleaning scheduled and since it was the same insurance I called the morning of the appt and cancelled his appt. I then get a bill for $75 for cancellation of appt. I call their office again to see if they will waive the $75, the answer was no. It seems like it's more about money and not about helping out a long term client. I will never go back even if my insurance changes. You are a family practice, how about being sympathetic during times like a pandemic!!!!

Have to agree with the other reviewer, much of the staff here is just super unprofessional. They…read morejust don't seem to care, blabbing loudly and rudely and generally give the message that they don't care if their clientele are comfortable. The facility is extremely outdated and just not clean. They do have one female dentist there that I liked a lot. I hope she branches off and opens her own place. That place just gives me the heebies.

Save yourself and your teeth, do not go here! Dr. Skoff is highly unprofessional. He gets irritated…read morewhen you ask questions and does a horrible job at explaining procedures. He's too old to be practicing and his skills show it. He was in a hurry and chipped my tooth with the drill and proceded to lie about it and tell me "it was glue". He is AWFUL and as unpleasant as they come. If he was ever decent I'm promising he isn't anymore. I have never seen someone act so rotten and unprofessional in my life.

I would not advise getting any type of care at this dental practice. I had work done there that…read moreshould of been pretty basic dental work. I ended up in the emergency room for 4 days and had to get surgery as a result of an infection from a faulty filling that was put in. The filling was put in May 2025 and fell out and had to be replaced in October 2025 When I expressed concern about an infection during the procedure to replace the filling the dentist smugly laughed off my concern and referred me to a tooth extraction office. I have lost 2 teeth to this issue and ended up at urgent care again after having to get a tooth removed from another faulty filling that they put in resulting in another infection. I would not go to this office if you value your health and safety. This office is no longer reliable or professional since Dr. Thomas retired.

This used to be an excellent dental office, but since Dr Arnie retired the service has been…read moreterrible. Dr Arnie would take time to consult with you about any dental work needed, but now you are just told what needs done and to schedule an appointment. Multiple times I have had the current dentists try to insist on getting root canals, and not take the time to talk with me about what I think. My teeth are not very sensitive, and Dr Arnie would always take into consideration that each person is different- he provided me with multiple fillings where a root canal could have been an option, but in each case his excellent work has held up and limited the amount of pain & money that would have come from constant root canals. Instead of a focus on patient care, there seems to be more of a focus on financial gain - my last appt I was quoted for over $1800 of work that would need done and had to all be done at the same time. Did not do any of it, and still no issues more than a year later. The office staff is also very unfriendly, especially to a family needing to book multiple appts at once. They refuse to book cleanings any less than 8 months out (despite 6 months being the recommended time frame) yet take on new patients and give them priority scheduling. They seem to also have a shortage of dental hygienists, claiming they have more business than can currently be handled by their staff. We had gone to this dentist for more than 25 years without having any of these issues, but with the retirement of Dr Arnie it is no longer a good dentist office. I would highly recommend finding a different dentist to avoid the same poor service we have experienced.

We have been visiting this dentist's office for many many years. The new doctors, Gabriel and Megan…read moreDiconstanzo and Lisa MacPhail are all excellent doctors, professional and courteous as well as patient. They have always taken to time to address and answer our questions and concerns. Their scheduling team as well as their insurance guru (Kris) are always prompt to call back. Our hygienist Kirsten is simply amazing, knowledgeable and a sklled professional. Best wishes, Keep it up!

DO NOT GO TO THIS PLACE…read more They refused to perform my semi-annual cleaning. Instead, they wanted to do a costly and more complex cleaning that costs thousands of dollars. All of the prior dentists patients are being treated the same way. Imagine a dentist that would not clean your teeth? That's Pearl. Find another dentist. Pearl is a bunch of hucksters trying to make money on you.....

Do not use this dentist. I have never experienced a staff that is so rude. Additionally, I called…read moreand explained I was in severe pain and had significant swelling. They told me that since I have a reinfection that it is "common." I was in the ER later that evening and now seeing an oral surgeon.

Been going to Doctor Sofranko since my last coma. Acid reflux had REALLY paid a toll on me . Yet…read morebecause of Doctor Sofranko I can still eat !

Dr. Sofranco gives excellent care to his devoted patients . Well, REALLY makes sure your dental…read moreneeds are cared for . .

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

Terrible! Do not even try to book an appointment with them. We waited 6 months for cleaning…read moreappointments for the kids and they canceled less than 24 hours before. Said next available appts weren't for 6 more months. They were rude and unprofessional. Do not even try.

This dentist office makes you fill out your patient paperwork every time you attend a cleaning…read moreappointment, just as you were a new patient. Also, it is required to include your social security number on their online form. It is a very redundant and inconvenient way to treat your customers/patients, especially when you are bringing multiple children. Front desk staff could use a serious customer service training. We will no longer use this dentist and already made arrangements for a new dentist.

BERNADETTE, who works the front desk, could not be more rude in person and by phone!! Due to her…read moreignorance of their office policy, authorization, and scheduling, she caused a billing issue, which in return caused us to have to pay hundreds of dollars out of pocket. Her lack of accountability/ owning up to her mistake would not allow her to assist with resolving the issue. Instead, she provided an inaccurate email for an office manager, she would not relay a message to the dentist, and she stated that until the bill is paid, our child can not be seen. There is no operational efficiency at this office, and they lack the quality of patient care any patient or parent would expect to receive.